The service was terrible. We waited over an hour for our food while watching at least five tables receive appetizers before us and three tables get their meals before we did. What should have been a great day ended with a disappointing experience at Buffalo Wild Wings. When we brought our concerns to management, we were told there was essentially nothing they could do. That's unacceptable. After waiting that long, our food arrived cold. The wings were supposed to be wet, but they came out dry and overcooked. The only fresh item seemed to be the onion rings. The biggest issue wasn't just the food--it was the lack of accountability. A simple "sorry your visit was bad, hope to see you again" doesn't address the problem. The kitchen appeared disorganized, and the service staff seemed overwhelmed and unprepared. To the owners and management of Buffalo Wild Wings: pay attention to your reviews. Customers shouldn't have to wait over an hour for cold food and then be told nothing can be done about it. This location needs better management, better communication, and much higher standards. read more

Sat at the bar and the surface is caked up with who know what. A rag and spray did not affect it. I scraped it with finger nail and a layer came off. Spoke with manger she said it is just the lacure. If so why not deal with that? She blew me off like it is nothing, feels gross when you put your arms on it! Hopefully someone in corporate reads these reviews!!!! read more

Our server was very kind, but the food was unsatisfactory. The lemon pepper dry rub wings had little to almost no seasoning, we asked for extra seasoning in a little cup, but it wasn't the same. Then came the ultimate nachos, almost no cheese throughout the whole dish. We honestly used to enjoy coming to Buffalo, but it just wasn't as we remembered. We received only 4 napkins- for wings. The table was sticky in some areas, nonetheless, we do not blame our server, she was patient and kind, and we would like to thank Jamie for her kind service. The atmosphere in the restaurant though is very nice, it still is the same great place to watch games. Again, highly recommend Jamie as your server!!! read more

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You walk in it smells like they clean with dirty water . The food ... the fried pickles, there was only 10 if you count all the crumbs , half cooked dripping in oil . Nobody is happy to work there , the waitress forgot to put in part of the order . A terrible experience. Never returning again . Thanks buffalo Victoria Tx read more

Buffalo Wild Wings - Victoria, TX I've been to Buffalo Wild Wings a couple of times now, and it's become my preferred spot over Wingstop or Just Wings. The portions are generous, the food comes out fresh and hot, and I appreciate that the to-go packaging is environmentally friendly. Both visits, I ordered Garlic Parm (wet), Lemon Pepper (dry), Gold seasoning, and Salt & Pepper Vinegar wings. They were flavorful, cooked well, and reasonably priced for the amount you get. Only thing keeping it from a higher score is that while everything was good, it wasn't quite "wow" level for me. Still, it's solid, dependable, and worth the stop if you're craving wings in Victoria. Rating: 4 / 5 read more

First time going to a buffalo Wild Wings and oh my GOODNESS it smells like an actual bathroom inside. I got some saucy lemon pepper wings (boneless)... they ain't even taste like lemon pepper, not to mention the fact that they were dark and burnt! Barely had chicken in it compared to the amount of burnt breading surrounding it. AND even when the waitress offered to make more (bless her heart) they came out burnt again! read more

Service good, wings overcooked and dry, worst I've had from this chain, very disappointing .

We have been waiting for over an hour waiting to even get our DRINKS. people got served before we ever did. ts wasn't that good either

just unbelievably mid. i got the house sampler and it was okay at best. everything seemed warmed up in the micro and stale. also had the all american burger. it was canadian at best read more

The service was beyond awful. Appetizers before drinks. Appetizers cold and oily. Food cold. No silverware...still. Got my own. Food cold, oily and wrong. No plates, no drink refills, no service at all. Just awful. read more

Once we sat down, because we were never sat, the waitress was very accommodating. However, half way through our meal a guest in our party pointed a roach crawling on the back of the booth. Once we killed it, the waitress saw it and said it was discussing and gave us $25.00 off our bill of $141. We had a larger party. I would simply not recommend this place until they clean the restaurant and sanitize it. I do not normally ever write reviews for restaurants, however this one needs to be made aware of. read more

I'm a handicapped individual due to my lack of hearing as I asked the wait staff about a different seating arrangement she proceeded to have a horrible attitude about the question at hand due to her unpleasant nature we had asked for a different waitress after she refused to put our food and drink orders in as well 0/10 don't recommend the service here got to wing stop read more

Buffalo Wild Wings - Drink cup - Chicken Wings Near Me - Victoria, Texas

Well, we tried to give them another chance. We walked in and although there were employees about, no one said anything, so we went past them to the bar area. The only employee visible was the bartender, who had her back to us for some time, so we chose a table. While waiting, we noticed many unbussed tables, and that the barstool seat covers were torn and missing pieces. When a waitress finally arrived, we discovered that - again - they were "out" of two of the three featured happy hour beers, and they offered no substitution (despite dozens of taps). We left, and we will not go back. read more

Worst customer service, and attitude. Management wouldn't even talk us, worst buffalo wild wings location in Texas. Felt very profiled and racial. read more

The food was great and our server Makeshia was very friendly to us. It was an amazing spot to come eat some dinner with my family. Thanks Makeshia and thanks Buffalo Wild Wings. read more

The beer is cold and the wings are the best! One thing to remember is if you're in a big party remind your waiter/waitress that you'd like your food together. Typically they bring food as it's ready and wings are the quickest. read more

We have been waiting 1 hour and 30 minutes and we only have drinks. We are now out of drinks and no refills. We had to ask another waiter named Johnny to get us refills another table next to us has been here for three hours and their waiter has not been back. Both of us have the same waiter she's not good. Johnny is a blonde tall guy and should literally get employee of the year he is literally taking over all of her tables and has gotten us the manager. We still don't have appetizers and half of the table has no drinks. Johnny is the best employee. I just want my damn wings no drinks or silverware. Johnny is also hot so that's a plus . They said they were plating our food 15 minutes ago still don't have a thing. read more

Buffalo Wild Wings - a group of people sitting at a table - Chicken Wings Near Me - Victoria, Texas

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Waited at the restaurant for an hour and 30 minutes she did not refill our drinks we sat at the table we waited at least an hour just to take our order. Had to get other waiters to get our drinks refilled. read more

12/14/2022 Today I came in to Buffalo Wild Wings to have a few cold beers after doing some errands. I sat at the bar top and Emma was the bartender working. She was very customer service oriented. She was attentive, industrious, courteous, and was very much on point on everything. Not only serving my services but other customers as well. She should be recognized, that is why I am taking this short period of my time to make sure that she is recognized. I will definitely return because of her eagerness to provide astounding customer service!!! read more

I do NOT recommend this place to my worst enemy. It was good but $80 on 3 meals plus 1 appetizer to go...I would expect for it to be hot! Cold food Poor Customer Service no napkins..Waited 30 minutes for cold food..Traditional wings did not touch the oil..Microwaved wings..Leftovers weren't even worth bring home.. read more

management was terrible , employees lieing about phone calls and manager throwing food on the counter , Unprofessional management and employees read more

Because my ID is taped up because I accidentally bent it I cannot be served a drink here and and when a buddy of mine got a drink I was informed I will be watched like a hawk and if I even touch it I will get kicked out like come on I'm 23yrs old and work 12 hr shifts at work an deserve to watch a ufc fight and have a drink without a issue read more

Our group came here this weekend. I understand managing a group of customers is demanding but managing the orders takes the team. If a customer is waiting 30+ min for food the expo and manager should get involved. Our food came well after other friends at other tables who ordered AFTER us. By the time we got our food, some of our group was already done w dinner and another table was half way through their meal. When our food FINALLY arrived (after repeated requests to find out how are food was coming along) the wings were cold and my salad was wrong. Cold, sauced wings are inedible but seeing we didn't want to wait another HOUR for our food was not going to happen. We basically didn't eat all the food despite being hungry. The manager was not involved until we had to pull the Karen out of us to find her. As soon as a ticket is at 30min, there needs to be pressure on getting it out. 45+ min is unacceptable. Rectify the situation when you see the customer is wronged. Comp one of the meals, bring out some quick appetizers for the delay, something. Don't leave us angry and still hungry. After seeing other reviews of this restaurant and our experience, it seems like the owners need to revisit their training of all staff. read more

The service was horrible, as a pervious server they weren't that busy. There was absolutely no reason for her to act like she didn't. We asked a question she didn't know a answer to. So she said she'd find out. We then asked her another question and she continued to roll her eyes at us and then just walked away from us mid conversation. Only 2 of the 4 of us got our drinks we ordered and she did not put what she took of our order in. So we waited 15 minutes and then another server came and took our order and helped us the rest of our meal. It will be a very long time before we come back. They also continued to turn the music up higher and higher to the point you could not talk to the person sitting next to you. There was a total of 5 tables all night. This was disappointing, disgusting, and flat out rude. read more

They just don't care to get your order. Bring your food. Or check on you. So we will not be back besides the food not being good. Maybe if your drunk this place would be ok!! read more

Too bad I have to give one star just to create this review. We wanted to watch the Astros game, went in no one approached us to seat us, so eventually we just went to the bar area and the staff watched us pull 4 tables together for the 12 of us, clean the tables off of empty glasses and leftover food ourselves, and we watched the waiter complain to management about us creating a table for ourselves. You could tell he didn't really want to work, which is too bad, because our group would have tipped well. We weren't being waited on so we decided to get up and leave and go elsewhere. There were more staff standing around than working. They need to get their business together and improve customer service. read more

Friendly staff and fast service. Didn't have to ask for refills. Ordered both traditional,and boneless wings. Boneless similar to KFC crispy recipe. Nothing special but close to the Hampton Inn. Tuesday's are 1/2 price boneless wings. read more

Hold the roaches next time. Twice while eating, roaches paid a visit to the table and all the manager could offer was to change seating. just horrible. read more

What a great lunch I just had at BW3's! I was greeted by the most polite server I have had in years! Sofia, had a great personality and a super smile. She didn't rush me and had even a suggestion for me. Now that's good service! My Caribbean Jerk Chicken Wings was superb! Sofia came by often to keep my glass full and always had a pleasant comment and smile! Hey BW3, she's a keeper! Great food, great sports, and super service! read more

Buffalo Wild Wings - Chicken Wings Near Me - Victoria, Texas

My family and I stopped here for a quick bite. Waitress didn't come and get drink order until hostess was gotten. 20 plus minutes and still waiting on order. Waitress disappeared? Terrible service. Avoid this place. Still waiting.......... read more

Buffalo Wild Wings - Chicken Wings Near Me - Victoria, Texas

BWW is a typical sports bar. Bad food, bad prices, strong drinks, and flirty waitresses. Another reviewer mentioned that they charge for substitutions - this is annoyingly true. I'm not sure why it's such a bother to exchange fries for a salad or to use a different sauce. Clearly, this is a problem for BWW. The food is insanely expensive for what is, essentially, microwaved, pre-cooked bar food. Tiny portions, never big on taste - exactly what you'd expect from a dive bar. Not a large chain with a presumably functioning kitchen. The drinks are fine, if that's your thing - expensive, though. The waitresses are rude, especially to women. I don't know how this town spawns so many hateful girls who become servers, but it's true. It's a problem. Flirty with the men, rude with their girlfriends/wives. Classy. All in all, I'd rather watch a game on our big screen than pay $40 to go here, deal with someone else changing the channel, bad food, flirty waitresses (not that hubs notices, but c'mon, it's not cool at all.) and bad service. Neeeext. read more

This was the worst experience I have ever had at a restaurant. First off the place was absolutely disgustingly dirty. The restaurant had trash all over it food on the floor dishes and food all over the tables. When we finally got seated the waitress took forever to take our order. They had nothing in stock and no cold beers on a Friday night. It's a sport bar type of environment, there is no excuse for not having cold beers at a sports bar. We placed two separate orders but they went in at the same time it took them 45 minutes to bring the first order out and it was incomplete. The second order came out 20 minutes later and it sat in the window under heat lamps so long the bun on my sandwich was rock hard. My fries didn't have cheese on them like I ordered I never did get my ranch dressing I asked for with our appetizers. Refills yeah right that wasn't happening. And to top it all off please tell me why we had to go get our own silverware that was also dirty. The waitstaff stood around while the restaurant was filthy and they did nothing. Food all over the floor dishes everywhere and they all stood there half asleep. The manager was rude when I told him that I would not pay full price for our meal and he only took $15.00 off the meal. We went to this restaurant to receive service and to be waited on and we got our own silverware and waited over 20 minutes for refills. They didn't even give us everything we ordered. We shouldn't have to pay like we are dining at a good restaurant when we we experienced conditions of such awful disgusting unsanitary filth. PLEASE don't waste your money if the restaurant was that dirty for the customers to see just imagine what the kitchen looks like. The health department would violate them in so many ways this coming from a night manager and server of 15 plus years at a downtown Houston 24 hour bar and grill. There is absolutely no excuse for the conditions and the service at this restaurant and it should be shut down. If I could no star them I would. read more

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The worst, service and everything we ordered they were out of it...even the beer! Headed to wing stop!

Sure - it wouldn't be a Buffalo Wild Wings without slow service - I've always given my server a heads up - I'm thirsty so keep the drinks coming. They never disappoint - no matter what city I'm in - thanks Juan! read more

Buffalo Wild Wings - Chicken Wings Near Me - Victoria, Texas

Food was okay. Service pretty good. The overall look of the place was dirty and disheveled. On the patio, most of the empty tables had not been cleared, and inside, there was trash all over the floor throughout the place (like wadded up napkins etc). I did enjoy the good deals they have on beer and burgers! read more

This is the first time I've ever given a negative review at a popular chain restaurant. Waited an hour to get salads and wings. When we asked about our order we were give all kind of excuses and were given cold wings. I mean how can you mess up a salad order? Well they did and the server was extremely rude. The manager did not offer to comp the salad or redo the wings....they never told us what "really" happen. Just terrible. The market partner or regional manager needs to get training up in here. read more

Worst BWW in Texas!! Three straight visits the order was wrong. Wings are never consistent, I get the same order every time and every time the wings (Chipotle bbq seasoning) taste different. Sometimes they have no flavor and sometimes they are so hot that they are uneatable. Don't have the same problems at the Rosenberg, Katy or sugarland locations. Love b-dubs... but this one sucks. read more

I came on a Tuesday night, sat in the bar and was served very quickly. The waitress also explained the happy hour and wing specials effectively. I was impressed after reading a lot of the negative reviews for this location. Food was great!! read more

If I can give a negative rating I would. The food took forever and it was all wrong. The drinks weren't good and to top it off, our poor waitress was over worked and didn't write anything down. read more

Facility was filthy, bar service was extremely rude and food was SLOW. One positive was our server worked hard. read more