I love BDubs but this locations idea to put in Ziosk crap is stupid. This is the only location I have seen this. They didn't require me to pay on it, but I know it's coming. The service and food was great Dana was my bartender and always on top of things. If I end up back here for work, I would come back for service and food but not if I will be forced to pay on the stupid Ziosk crap read more

Buffalo Wild Wings - Ziosk Payment system. - Chicken Wings Near Me - Southaven, Mississippi

Meh minus. Only bright spots were the all American cheeseburger and the Asian zing wings. Mango habanero wings were unnecessarily hot. I don't mind hot, in fact I love hot, as long as it has nice flavor and isn't just trying to melt my face off for melting my face off sake. Okay so it wasn't melt my face off hot but it was way more hot and way less sweet than any other mango habanero I've had elsewhere. Had a buffalo ranch chicken sammich and a Nashville hot chicken sammich. Both were sad little excuses for chicken, hardly breaded and the buffalo came with maybe a tablespoon of buffalo sauce on it. In addition on the buffalo sammich the chicken breast was slightly undercooked. It wasn't pink but it was texturally obviously under done. Both chicken sammiches came with side salads which were okay. One had a crap ton of shredded cheese and didn't have any of the tomatoes or green onions it was supposed to. All in all pretty sad showing BW3. read more

Chicken wings were horrible, drier than shoe leather. They were so bad that you couldn't even pull the chicken apart. The chicken wings had to been cooked multiple times and sandbagged for the next sucker. The manager tried to tell me that they were fresh, but he was proud enough to serve them. I've managed restaurants and worked in them for over 25 years. He said he had worked in restaurants since 1986. He said that I should have told him after I received them, but had to have the waitress tell him to stop by. If he was doing any sort of table visits, it wasn't this week...that's what he is paid to do No excuses for food that tasted awful and was probably sandbagged for a WEEK . Dining room and bar was a ghost town, his presentation of the restaurant customer service and food quality speaks for itself with the piss poor location read more

Trash time, took 10 years. Shut restaurant down or get new staff. This isn't acceptable for a business that's supposed to be booming on Saturday night read more

I literally haven't been here since 2014 haha. But this is your average BDUBS. The service was good. The food was okay. It was get 6 free wings day so it was pretty packed but the wings came out hot. The fries were hot but tasted really old. Like it was sitting out under the heater. Overall basic food but good wings. Only 4/5 because it was free wing day and the bartender was nice lol read more

See all

The poorest customer service ever. Nobody picks up the phone; the place is always a mess and it just stinks.

Spent upwards of $50 dollars on 30 wings +potato wedges+fries. Potato wedge 4.99 (came in a box with barely any so far as quantity) same for the fries. Secondly, made a second order for 6 boneless buffalo + fries for $15.38 only to see the bundle with 10 boneless+ large fries for 14.99. Asked the manager to add #4 boneless to my order to make it the bundle (same price) and he says he can't change the order. Even if you don't change it in the system, where is the rocket science in just adding 4 extra boneless wing to the order. It's same price. I asked for a refund and now it takes 7-10 days to get my refund back but only a matter of seconds for point of sale to take the funds off my card for purchase. Manager explains that he has to count inventory. Ok, I'm sure they waste just as much as they count but unless you are counting the contents of each bag, I don't think you will miss #4 boneless wings. This order was for an 8 yr old. They won't get any more of my money. Store is off Airways in Southaven, Ms. read more

don't come in here if you aren't 18/21 because they will deny you any service and ask you to leave. crazy its a restaurant/bar ? why do you need to be over the age of 18 at 8pm on a sunday to sit down and eat some mid wings is out raging but i will never be back!!! read more

If you ever want to place an order to go, try DoorDash. Calling this location to place one, you're lucky to even get someone on the phone. If you go in person to order it, you'll be standing there waiting on someone for 10-15 minutes just to order and that's when they're NOT busy. Food is hit and miss. Especially the boneless wings. read more

I only saw 3 waitresses and it was packed so of course it took forever to get our food and to pay the check. My cocktail took 20 minutes and my wings were so tough and dry. The sampler platter came with boneless wings when we wanted traditional and the nachos were chewy. Screens had an off filter over them and couldn't watch the game since it's a distraction. Only positive is the waitress's overall attitude. read more

Mainly posting this for the service. My order wasn't correct, but the bartender disappeared forever, so i ate it. Saved the part that was incorrect to show her and she said, "It's because they can't read back there in the kitchen." She never corrected anything. Was going to order more, but she never came back. Spent all her time flirting with a group of guys in the corner. I felt very unwelcomed and in the way. The whole waitstaff was having a great time with each other. . . Laughing, joking, cussing, etc. Just came in to watch a game and ended up leaving. Pretty sure the bartender was sneaking seltzers too. Wings were overcooked, dry, and hard too. read more

So me and friend decided to go to this BuffAli Wild Wings on Airways in Southaven. What a terrible experience. As we enter the restaurant, we were told that it would be a five minutes wait!! That five minutes wait turn into 15-20 minutes wait. We waited for a long time so the waitress told us we can seat anyway. Really?? She didn't get an chance to seat us normally like other restaurants. This restaurant have changed. read more

Buffalo Wild Wings - A lot of table was not clean off. The waitress explained after we asked why a lot of tables were still dirty with plates on them. - Chicken Wings Near Me - Southaven, Mississippi

See all

This was hands down the best experience I've had at a BWW. I've had some negative experiences at BWW's in the past; in fact, nearly every dining experience had been subpar. So, I expected this time to be the same. My party was interested in trying the endless apps, so we decided on this location and made the trek out from Memphis. We ate on a busy Sunday at 6pm. We sat ourselves and were quickly attended to by an awesome waitress whose name I believe was Kentavia. She was incredible from start to finish. Our appetizers came out within minutes, which immediately made me feel confident about this experience. We started with the chips and queso and mozzarella sticks. The mozzarella sticks were perfect: hot, crispy, and a solid cheese pull. The queso was a bit cold, but the taste was there. We put in an order of wings that also came out very quickly. All of the wings were hot. I've never had a BWW serve my wings hot, so this was really a big deal to me. Our waitress offered refills without asking, which was very appreciated since I went a bit too hard and got the mango habanero wings, which, sadly, at my age I just can't handle like I did in my youth. My fault, not BWW's. We did a second round of apps and went with the onion rings and fried pickles. These were also warm and crispy, but we were so full that we couldn't finish. No worries, as we felt like this was a great deal. Four apps for $9.99 is really solid. This was a perspective changing meal and I really want to applaud Kentavia and the whole BWW staff. This is how a BWW should be run! We will be back! read more

This place is awful. It's dirty and by it's I mean everything. No wet nap wipes and table was filthy. Every table around us was filthy. It took 15 minutes for someone to come to the table after we sat ourselves. Appetizer came with half of our meals. We had 5 people. Appetizer came with two of our entrees and 3 other entrees trickled out. This place is gross and it's a joke. You couldn't pay me to go back. Buffalo Wild Wings is embarrassing anymore. It's super expensive and the service absolute trash. Take your business somewhere it's appreciated. read more

Wings were over cooked, and cold. Service sucked. Bartender was preoccupied with one patron and neglected the rest of the clientele. Will not be back! read more

Service was very slow. We were there for 2 hours waiting. Food was room temperature when we got it. Most of the tables weren't clean. Took a long time to get the check and never got a refill read more

Service wasn't good, the drink I ordered was suppose to come with tajin on the rim, jalapeños. It came with just regular margarita salt. The food choices we extremely limited. Not worth it. The portions so small for the price read more

Buffalo Wild Wings - Spicy passion fruit margarita - Chicken Wings Near Me - Southaven, Mississippi

See all

I arrived and was immediately welcomed with amazing customer service!!! The hostess had such a sweet smile and a great attitude!! My waitress was just as amazing and I was frequently checked up on!! Shout out to Makayla! read more

In town for work stopped in at 915pm waitress was nice. Food came out fast and hot. I will eat here again when I come back. read more

Buffalo Wild Wings - Beer - Chicken Wings Near Me - Southaven, Mississippi

Although Tunica is not a far ride from here, you can get all the gambling you want when it comes to getting your order the way you requested it. Given this location plenty of attempts but the house still holds the edge of getting an order wrong 51% of the time. For context, it shouldn't be hard to remember a simple 10 wing order. Well maybe it is when waitresses try to remember the order but then come back a minute later to ask your order again with a pen and paper this time. (Still doesn't work to get it right). When the food finally does arrive it's typical BWW. Don't be in a rush or too quick to finish a drink. You need to pace yourself for 1 cup per visit here. Hopefully some things can get straightened out. read more

Buffalo Wild Wings - Chicken Wings Near Me - Southaven, Mississippi

The service is always terrible and slow. I've been coming here on and off for nearly seven years and always hope that it will have changed when I come back, but it never does. It took thirty minutes to be able to order. It took twenty minutes to get half of our food. It took another fifteen minutes to get the other half of the food. The server handed us our checks and took ten to fifteen minutes to come back around and pick them up. Don't come here if you want expedient service or a good experience. read more

Worst BWW experience ever. We ordered off the app, and it took over 40 minutes to get our food. They had tons of excuses, but people around us who arrived after us were served first. Lesson: Either avoid this BWW, and avoid the app, or both! read more

I've always enjoyed eating at Buffalo Wild Wings. This particular location is the closest to where I reside currently, so it's my go to for now. I haven't had any problems and service is always fast whenever I go. If you're a sports fan, you'd love your visit to BWW. They've got plenty of huge TVs plastered all throughout the restaurant broadcasting just about every sport you can think of. I'm sure it gets really busy during the playoff seasons/World Cup series, etc. I pretty much always order wings whenever I visit, but of course they offer much more like burgers, salads, and other tasty "bar" foods. My favorite wing flavor (the one I get EVERY time I visit) is mango habanero! Omg! Idk what it is about that sweet/heat combination, but I love it so much! To all my spice lovers, you've gotta try it! They've got some other pretty good wing flavors as well, ranging from not hot at all to blazin' (literally the name of their hottest sauce). It most definitely IS hot. I'm a spice lover and it clears my sinuses every time without any problems lol. Their sides are plentiful as well. I usually get fries or my favorite, onion rings. On this last visit my mom ordered the wedges and they were good as well. I'm already thinking about my next visit! read more

See all

So we (Myself and three coworkers). We walked in and went to high top area. We sat for maybe 5 minutes with multiple workers walking around us and few on their phones and NO-ONE came up saying anything. So we left. Also we were like only like the third table in the restaurant after they opened!!! So if you're looking for service maybe going Huey's it's just around the corner! (Had our food quick!) read more

Very disappointed with the this location. I have eaten at several locations and have had very good experiences. However, this was not the case with this location. I had a dessert that included ice cream that appeared to be melted and refrozen. The waitress failed to bring our change back to the table and when we asked her about our change she knew she short changed us! She gave us our correct change and didn't apologize for the mistake which led us to believe it wasn't a mistake! This was NOT our typical experience with this restaurant! read more

I've been meaning to post this review for a couple of weeks now & while it's fresh on my mind, I still will. I went to the Southaven location 2-3 weeks ago & I always sit myself at the bar. I had sat at one of the tables located near the bar because the regular bar was full. I had waited on my server to serve me & she blantantly ignored me for 10 minutes. I had noticed that a couple had sat in the area & she quickly served them. I had gotten up & left because I felt insulted, but then something told me to go back in there & I did. One of the spots at the bar was FFINALLY available & when the server sees me & she tells me "You want to know why I'm not serving you?" I ask "Why?" She tells me that: "Well we going through a shift change(which is totally understandable) & you always tip such & such(not going to say the young lady's name) but never me!!" I had told her that she was trying too hard to sell me some BS about the tip thing & before I can say anything else, she rudely cuts me off by saying "Well it is what it is!!" & I responded by saying "Well it isn't what it isn't & I'm not buying it!!!!" This young lady was just mad because I didn't tip her from the last time she served me, which was so-so but for her to bring up individual(s) names as to why she didn't want to serve me that day(BTW she had 1hr to go on her shift) was totally unprofessional. Also on this same day,which was a Saturday, the mens bathroom was deplorable. When I had got done & went to wash my hands, I noticed that some food or vomit was floating in the sink & I had hurried up, paid my tab & left. It's sad to say that I after getting good service from them for 4yrs, I will not be going back to this location. The rude treatment that I've gotten from that day along with other issues, I will not be going back FTR My bartender on this day named Xander did his job so well, he got a nice tip from me read more

Terrible food and poor service. We waited 45 minute I was rolled short staffed poor management.

Since I've been in the area this has been my go to eatery/bar. They always make sure the food is good and on time.

Bboozled again. My daughter's boyfriend really wanted BWW. Something about a game... anyway. We go in with 5 adults. Speak with the hostess who offers us a booth. Husband: "Will you put a chair on the end? We have 5 people." He holds up his hand to show her in case she can't hear him (it was loud but not crowded.) Hostess: "No, we can't do that." Me: "Booths are for 4 people unless we get an extra chair. But you have open tables. A table is fine." Hostess: "I can't sit you at a table because we don't have enough servers." We bailed. I see the manager commented on my previous review that he'd like to fix my issue. However, I don't want special treatment because I'll write a review. I just want to be a random customer who gets treated properly. I'm not even asking for great. Just put 5 people at a table instead of shoving 5 grown people in a booth. Really. read more

The drink posted was DELICIOUS!! It was a strawberry fizzle drink with mint. The wings were delicious. Really enjoyed it. A little bit of a wait time though. read more

See all

DO NOT GO HERE!!!! They will not seat or serve parties more than 4. They will not let you break up a party of 6 into 3 and 3. This is NOT because of Covid. It is because they have no workers other than the 3 standing at the front door telling people they cannot eat there. Mind you, this is at 4:45pm in the afternoon on a Saturday. Literally, hostess, waitress and manager actively and angrily shouting at bewildered customers to leave. Does not feel like a safe environment. Would not bring a family here. They should close down until they can properly function. read more

I don't know what's going on with this location, but service has dropped tremendously. So here's my issue... Placed an online order pretty late n the evening & being a former food service worker, I knew they would be short staffed at this time. The screen said the order would be ready in 20 mins. I gave them an extra 10 before I showed up. Got in, paid, & had to continue waiting.... FOR 15 MORE MINUTES... I finally got tired and caught a waiter to go get the manager to give me my $$$ back. Had to wait about 3-5 more minutes before I had to ask ANOTHER waiter to get the manager. She was a nice lady, named Amy and all, but short staffed or not, I could've cooked my wings and fries n that amount of time. Oh yeah, that first waiter I asked to get the manager just stood in the kitchen on their phone and flipping the finger to her teammates.... Gave them another chance two days later, & now I think I'm out of chances to give them for a while now... Placed the order, online, once again. They said the order works be ready in 15 mins. My drive from work is 25-30 mins and about 35-40 mins with Goodman Road traffic. So I arrived at to the restaurant about 30 mins after making the order. Waited 20 more mins for the WORSE FRIGGIN WINGS EVER... Overcooked, hardly sauced, JUST HORRIBLE. This was about 6-7 in the evening and they had plenty of staffing with OPEN SEATING in the dining area, so they weren't busy. Some one has opened a wing spot in the old Lenny's location behind this one and I'm going to give them a try before going back here. Hell I'd try anywhere MULTIPLE times before coming back here. This was once a CORPORATE LOCATION with AMAZING service some years ago. If it still is, corporate can't know what's going on in their store. PLEASE GET BETTER & BRING BACK QUALITY SERVICE!!!! read more

I ordered take out. It was Tuesday, so I ordered the Buy-One, Get-one half off special. They told me it would be ready in 25 minutes. I got there in 30, and my order was ready. When I called in the order, I asked for two ranches, two bleu cheeses, and two orders of celery and carrots. It was all there. The staff was courteous and professional on the phone and in person. And most importantly, the wings were fantastic. It is worth mentioning that the place was FULL. The main reason I am writing this is because I saw several 1-star reviews, and I feel like they are un-deserved. I can understand like a two or three star review over a long wait or something, but this location is clearly popular, and they did a fantastic job! I'm in town for a week, and I will likely go back before leaving town. read more

I ordered delivery for a Buffalo chicken salad and got the wrong sauce - should've been mild and received hot sauce and no dressing. I wouldn't be mad if my mouth and throat and eyes and nose weren't burning. I literally hate the person who put my order together. read more

I have now been sick for 3 days after eating at this restaurant. Our server was coughing and congested while serving food. Not okay. Send them home. I'm not even a mask person but feel like her wearing a mask could've prevented this. read more

If I could give them zero stars I would. We walked in and waited to be seated and nobody ever even acknowledged us. We then had to ask if anyone was going to seat us and still nobody ever came. We were then instructed to perhaps just sit at the bar, even though we had both of our children with us. The customer service in this place is awful. read more

Food came out late and only brought one plate at a time. So as I say ant ate my meal mu husband and daughter still had to wait a long time for wings. Horrible experience! Will not dine here read more

I placed an order on yesterday, wings & fries. The fries were cold & hard, & the wings didn't seem fresh & they were too spicy, & were Not hot. Dissatisfied & I won't be going back. Doesn't deserve 1 star. read more

The service here is literally the worst I've experienced since moving to the area in 2017. It doesn't matter if you are eating in or taking out. I ordered online today and the website said my order would be ready by 5pm. I arrive At 5:05pm and they are more people waiting in the to go area than in there are eating in the dining room. I waited 30 minutes AFTER my arrival time and finally received my food. The place is empty and the management apparently cannot connect the dots. The icing on the cake was they failed to put any blue cheese in my bag after I specifically noted it on my online order. This place makes all BWWs look bad. read more

Met my husband for lunch today at BWW and the service was the worst I've ever experienced. It wasn't busy and there was no one in our section, but it took 15min for the server to bring me a menu to even look at. I ordered a water while waiting and received it 10 minutes later when I was finally able to place an order. This is now almost 30 minutes after walking in the door....just to order lunch. I had to go find our server 15 min after ordering because our lunches came with beverages that we never received and she never came back by to offer a refill. We had a child with us and she never brought us a kids menu. Our food was pretty good, but the server was so lousy we won't be back. I watched her the entire time just socializing with another server who was putting in orders at the computer. Our server was just chilling and eating and visiting with co-workers in her little side area. We tipped equal to the service we were given. read more