Just had the wildest experience in my life (I am 61 yrs old) at Buffalo Wild Wings in Shawnee. Don't know where to start...
1. Hardly nobody in there at all - almost empty.
2. 3 Bartenders in 20 minutes, and only one paid attention to us when we first came in, but she left almost immediately.
3. Pretty sure shift change was 4:00. The actual bartender showed up about 4:20. Wearing a halter top and short-shorts. All she wanted to do was weigh liquor bottles - didn't engage with the 5 customers she had at the bar, at all. But she did manage to check her phone and text non-stop when she had weighed one bottle each time.
4. She never came back to us to check our drinks or see if we ordered food. But did a great job of staying on her phone and weighing bottles.
5. Food we ordered with one of the 2 others bartenders finally came out - brought to us by a hostess. Food was ok. Bartender NEVER came and made sure order was correct or good. Nobody did at any point.
6. A couple came in with 2 boys. Ordered a drink and appetizer (at a table in the bar). Bartender poured the 2 beers for the couple.. they sat at the server area for over 10 minutes - I timed it. The server brought out their chips and queso, but never got their beers. They finally went up and got their own WARM beers from the server area... When the servers realized they forgot about their drinks, they laughed about it and then made sure to check their phones for texts.
7. Bartender never did come check on us. Our beers had been empty for over 10 minutes at this point. I went out to hostess station and asked for a manager.
8. Numersous times, there was no one behind the bar for over 10 minutes or more.
9. When the manager came out, I explained all of this to him. He seemed frustrated and apologized. Also took some off our bill.
10. Weve had some problems with this place in the past, but honestly, this was by far one of the worst in my life.
I am still stunned and shocked. Still can't believe I just experienced this... find someplace else. Dont waste your time. read more