I have never felt compelled to write a review before, but after last night's experience, I cannot remain silent. To begin, our server was kind, professional, and attentive despite the circumstances. She handled herself with grace and efficiency, and it was clear she was doing everything she could. Unfortunately, the same cannot be said for the overall operation of the restaurant. The dining room was filled with dirty tables, and although the servers were visibly trying to keep up, they clearly did not have the time or support to manage the situation. Our server was repeatedly pulled away from the bar area by individuals at the front who were interrupting her and rudely demanding to be seated. She was obviously overwhelmed and appeared on the verge of tears, yet she continued to treat us with kindness and professionalism. It was genuinely upsetting to witness. My wife and I have dined here many times. In the past, there has always been a hostess managing seating and staff assigned to maintain cleanliness in the dining area. On a busy Friday night, there was neither. Even more concerning, during the two hours we were there, not a single manager was present on the floor. When staff members are clearly struggling, management should be stepping in to assist, not absent altogether. Every server we observed appeared frustrated and stressed. While we ultimately received courteous service, our food took nearly an hour to arrive. We were warned that the kitchen was backed up, which we understood, but waiting thirty minutes for an appetizer is excessive under any circumstances. Overall, it was extremely disappointing to witness a hardworking staff left without proper support. The employees were clearly doing their best, but they were set up to fail. Management should take responsibility for what occurred last night. read more

Wings are not bad bad. The only thing that saves this place is all the flavors for the wings. Everything else on the menu is very mediocre. The. At is super slow, the service is not great but for a beer and wings it's not bad. Thank goodness for the tv for sports. read more

Buffalo Wild Wings - QR menu - American Near Me - New Rochelle, New York

Actually I like buffalo wild wings and this new Rochelle location is likable with it's many tvs showing sports , friendly service , plenty of seating at the bar and across from bar as well , good selection of food especially if you are not a big wings person as I am . Prices are reasonable and if you join the free rewards club you get free grub when you start adding up the dollar points . Burgers , chicken sandwiches, wraps, tenders , wings , and more . The appetizer menu is good with plenty of picks from fries , tots, onion rings , pretzel knots , mozzarella sticks and a bunch of other goodies that we know we should not eat on a regular basis but the guilty occasion pleasure must be rewarded.overall I enjoyed my visit to the new Rochelle location and will be back in a few months to visit my buddy who lives nearby .4 stars for BWW. read more

Disappointed. I'm struggling to come to words with this one. Picture this. You enter a sports bar on a Monday night excited to watch the NFL double header. Who would ever want to miss Bills vs Falcons. I'll tell you who! The people running this establishment. You would think the build up to this big game would be streamed on at least one of the 3 massive flatscreens, but you'd be wrong. Instead everyone got to feast their eyes on D3 woman's volleyball, a replay of some random golf tournament, and a woman's tennis match that ALREADY HAPPENED. My party and I were visibly frustrated because I had significant units on Falcons +5.5 and needed to watch this game. Finally called the waitress over and requested a change in channels and my request was thankfully granted. That was the last time we would see her for a solid 30 minutes. She came around after a while and took our order. I ordered a hamburger with nothing on it. My specific instructions were "can i just get a hamburger with just meat and bun...nothing else." Tell me why when I get my food the whole fucking pantry was unloaded onto my burger. I thought it was a prank because I had never seen every condiment and vegetable on a burger before. Come to find out she was dead serious and we never saw her again after the food came. Pretty sure she clocked out and went on with her day. Food was vulgar and not edible. Tasted liked actual trash and was genuinely disappointed because in St. Louis this franchise is actually somewhat decent. Wanted to order dessert but because we never saw our waitress again we couldn't do that. My boy had to go flag someone down in order to pay. To make matters worse we were hosting a potential recruit for the school...and let's just say I wouldn't be surprised if he picked a school like Fordham after this absolute disaster of a night out. NEVER AGAIN! read more

Went for a college football game on 9/6/25. Seated, order drinks and an appetizer and never saw the waitress again 30 plus mins. Could understand if it was busy but I now know way it wasn't busy. read more

Came 1/14 at 10pm service came prompt. My friends said it would take more than 30 mins to get any water and they lost the bet. Our server Valentina was pleasant. Bbw is coming back. Give them a chance. Also sign up 24h before to get discounts. read more

The service here is horrible. They will sit you down and not take ur order not even your drink. You have to wait atleast 30 mins to 1 hours for them to come and take your order. I do not recommend go to apple bee instead. read more

By far the worst Buffalo Wild Wings I've ever been to. The service was poor, our waiter was even worse. The food was not good. Why I found it in my good grace to give to give a tip for poor service. I wouldn't recommend this location for dining. read more

The food is pretty good and standard for a B dubs. I came here for takeout and the food was ready but it was very busy for Saturday night, and the fox handling take out, seem to be a little overwhelmed, as there was a lot of food orders all at once. I felt a little disorganized, but I forgive it, since it was a busy Saturday night. Pretty average experience. Overall, I've known the store to be pretty busy regularly, so it may not be the fastest place if you're looking for some thing, fast or quick. Food is great though! read more

Buffalo Wild Wings - Honey bbq bonesless wings and fries - American Near Me - New Rochelle, New York

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I wish I could rate this place a zero! Upon entering this place we had to ask what appeared to be waitresses just sitting around gossiping...if it was open? After a few minutes someone said "that booth over there is available". Now I see why we were the only ones in there! I ordered wings with celery/carrots (which is now an extra charge) . Well, my celery looked like they got it out of a dumpster . I requested a new batch only to get a second batch from the same dumpster....pic will say it all! The waitress was not helpful at all, and I witnessed her tying her dirty shoe laces then bring ppl their food...gross! And she fumbled the bill several times smh! Dealing with this type of filth and unprofessional waitstaff is why I prefer to cook and eat at home! Do better @ Buffalo Wild Wings! read more

Buffalo Wild Wings - Dirty Celery - American Near Me - New Rochelle, New York

I am giving this place 4 stars the staff was so professional and kept to all social distancing protocols. The food was amazing and the music was a throwback to the 90's and early 2000's r&b. Its depressing that things have to be this way due to covid but we adjust and make the best of it. I will be back in the new year for sure. read more

Buffalo Wild Wings - 10 buffalo Traditional Wings - American Near Me - New Rochelle, New York

Came here for UFC night and have been coming here whenever I go to this movie theater and I must say usually I never have to wait longer than 20 minutes for a table. The Service is good most of the time it's fast. My last experience I would say service was very good not as fast because of UFC so that's understandable. I gave them a 3 Stars because my chicken wings were cold so that was annoying. The burger I got was actually pretty good and the onion fries but nothing was even close to tasting like it just came out the oven. Overall get the traditional wings the boneless are all breaded. Make sure they are hot lol. The place is a great sports bar they have TVs at every angle and one huge one at the bar read more

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This was the worst Bdubs experience I have EVER had. The waitress was snarky and rude. She hardly checked on us. The chicken was DISGUSTING, it tasted old - like fishy. I have never had such a horrible experience. read more

This was my very first time there and the food was very good , restaurant nice and clean.The service very prompt. read more

Buffalo Wild Wings - New Rochelle site - American Near Me - New Rochelle, New York

BDubs are usually pretty awesome ordered take out wings were ok but the salad was disappointing greens were wilted and sad looking two slices of tomato that weren't fresh. Service was slow at the takeout counter lots of orders there nobody manning the counter several people waiting to fetch their orders. BWWs is always a fun place to eat and catch a game this time we ordered out. read more

The food was amazing, I tried the new honey garlic it was definitely worth it and delicious. We (family and I) got there like 12 something it was only one table which was great for us. The service and server was on point. I love that. We were in & out before you knew it have to come back. read more

Buffalo Wild Wings - Boneless Wings - American Near Me - New Rochelle, New York

We dined in for the first time in months. It was respectful of social distancing. My kids were very excited to sit inside. Our waitress Valerie was a doll. She was polite, very careful with our orders. We were out celebrating my youngest son bday and she took it to the next level. Thank you ! The wings were perfect. read more

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I didn't come here for the wings! Just came to take some folks out who love this place. I ordered a Santa Fe salad without the chicken and man... that salad was so good (emphasis on the good)! My party was pretty satisfied with their dishes which entailed of boneless wings. The mozzarella sticks were hot and succulent! There was a bit of a wait on a Saturday evening but this seems to be the norm. Service was the typical that you'd expect at a chain like Wild Wings. No real complaints friends. read more

Buffalo Wild Wings - Fingerlickin good Santa Fe Salad - American Near Me - New Rochelle, New York

I went yesterday night and a draft stella was $15.00 a glass and a margarita was $9.50 ? Outrageous.

Zero stars. Stopped in here for dinner. The volume on the TV was so loud the bass was rattling the windows. And it wasn't even music, just a TV ad for whatever was on the main screen. It hurt everyone's ears in my party. We promptly left. Whoever is managing that place should not be doing so. read more

I placed an order for delivery.I was missing the boneless wings . My quesadilla was very cold! Then I call and no one answers the phone.. the same service given while indoor dining, is the same way ppl should receive their food. read more

Buffalo Wild Wings - American Near Me - New Rochelle, New York

If you like sticky floors, slow service and microwaved food you've made it the right place . Enjoy

Doing takeout in the afternoon is a long wait. Not sure if worth doing again. Already don't want the order if being honest.

Service is horrible. At one point the staff was all hanging out in the corner, laughing and talking while people were waiting for their check or waiting to order food. I ordered a gray goose martini they gave me a gin martini with lemon. Instead of just asking me what's in that drink they guessed how to make it . I will never come back here again, and I will never go to a Buffalo wild wings anywhere ever again after this experience. read more

Horrible service !!!!! Never again , waitress doesn't even look at you !! Worst experience ever!!!

Everytime we go to the movies in New Rochelle, we give this BDubs location another shot. It never changes. 23 minutes sitting before anyone even notices us. I got up to complain about nobody taking our order and bartender argues with hostess in front of me. Wayyy inappropriate. Update: 42 minutes in and still no food. Barely just got first round of drinks. Movie starts in 30 minutes Update: 52 minutes in and food arrives cold and looks like it's just been sitting there for a while read more

Buffalo Wild Wings - Cold wings - American Near Me - New Rochelle, New York

Worst wings I've ever had, and I've had 7/11 wings... First time trying out the franchise, and this place has to be an anomaly because the food was pretty horrendous and I wish I went with Applebee's next door instead. $30 before tip got me medium wings, cheese curds (came recommended), and soda. Overordered hoping to bring some home - didn't get there as I left most of the curds and the wings were dry and skimpy and I actually finished the full order. "Medium," almost $20 in wings, are fifteen skinny, shriveled, super dry, dilapidated wings. It's hard to mess up wings as you can simply fry them and they're crispy and juicy. These looked dehydrated from the outside, and definitely dry on the inside, as if they were left over and reheat. Wild sauce decently spicy, but too salty. Asian sauce was way too sweet. Lemon pepper was okay, but dry and somewhat bland. Their "bleu cheese" lacked any real chunks of the actual product and was a bare reminder of real bleu cheese dressing. The cheese curd portion for a $7 was medium sized. Breading was a bit greasy, and only semi crispy. Cheese inside lacked the squeakiness of real Midwest cheese curds. Way too salty. I left most on the plate. Another thing was the wait. Most tables taken, but it didn't seem like much food was ordered or much was coming out of kitchen. Couple sat down right before me, took them over 10 minutes for chips and dip, which should've taken no time to prepare. Wings for me took at least 30 minutes. Not egregious, but definitely not quick for such easy, albeit terribly prepared, food. I hate being a stickler, especially at a corporate chain. I can see being picky about the cheese curds, maybe some people could enjoy it, but the wings were simply terrible. The pricing is set by corporate, which is mediocre. Dressing not being "real" bleu cheese is corporate. However, the quality of those wings had to be an issue with the restaurant or the evening, or I have thankfully just been avoiding one of the worst chains until now. Service was great from gentleman with bun and glasses. read more

Buffalo Wild Wings - Now that's a terrible looking wing. - American Near Me - New Rochelle, New York

I was looking forward to eating here since I had such a wonderful experience in the Buffalo Wild Wings in King of prussia mall, we stood waiting At the table for a waitress for 25 minutes no menus, no gestures from anyone that they were coming to us, and I didn't appreciate that she attended two other tables of people that just got there, Finally I couldn't take it anymore and as we were putting on our coats, she came to us and we said no thank you, The only thing that was pleasurable was the young man at the front, name Moose, that was kind enough to inquire and even asked us to stay that we he would serve us personally. That kid was so professional and kind. We will stick to King of Prussia Buffalo Wild Wings. There service was 5 stars read more

I'm very aware you can't expect much from national food chain restaurants but this experience was less than favorable. To start, we did pick up, and when waiting to pick up our food the cashier working the pick up station was wearing a mask but incorrectly, and I know that will rattle some bones with people but if you are handling items for others to consume, please cover your nose. Masks are only in place to help and quite honestly in a time with a global pandemic going on, it's pretty disgusting. Onto the food, 15 wings were 18 dollars and as pictured is what was given. Not satisfactory at all, no effort given or cares. read more

Buffalo Wild Wings - Boneless Wings - American Near Me - New Rochelle, New York

I rarely give bad reviews, but I had to write this. First off, we got there 1.5hours before it closed and there was no one there. So why our food and drinks took almost 45min to come out, is beyond me. They sat us at the bar and the bartender was our waiter. We are sitting in his section and he only came over to us three times, (to take order, drop off food and drinks, to give us the check), our entire time sitting there. I was a server and bartender for three years and I always give the servers at least 18% tip, but this trip was so bad and the service was so terrible, I made sure to barely leave a tip. How do you barely check on us, our food was late, and you aren't even wearing any gloves to hand us our food, during a time of a pandemic???? Then there were random people walking around the restaurant without masks. Idk if they work there or friends with people who work there; but I don't want your COVID put a mask on and the employees there didn't say anything to these maskless people.... but then there is a sign on the front door claiming that they will deny entry to those without masks... Obviously Buffalo Wild Wings doesn't care about people's safety. How everyone else in the world is making sure their customers are safe, but Buffalo Wild Wings in New Rochelle is going to create another hot spot in New Rochelle..... I will definitely be calling corporate and I will not miss coming to this location, because this is literally the WORST Buffalo Wild Wings in New York. Please Yelp, give us an option to leave 'Zero' stars because BWW doesn't even deserve the 1. read more

The all you can eat deal was horrible i will be leaving no tip The waiter waited for an hour in the kitchen for closing time 10 to 11 and came out saying no more reffils while we waited for him to come out and no other servers were available Compelte waste of money 20$ for 15$ worth of wings is a complete scam waiter saw us finish and walked away from the table several times before we were able to ask for more read more

If you would like to wait 45 minutes for your meal, oh and receive crappy customer service, this place is right for you! I waited almost an hour for eleven boneless chicken wings and fries. When I finally received it, the chicken was so hard you could practically use it as a basket ball. And the french fries were as salty as the ocean. What a disappointment! We sat at the bar and waited 15 minutes before we were even acknowledged and given menus. We had to go back to the hostess and ask how long it would take for someone to come to our table and take our order. The bartender who was suppose to take our order was too busy DANCING to even realize we had been her 4th party to sit at the bar. That's right ladies and gentlemen there were only 8 people sitting at the bar including myself and my significant other. And 6 of those people had already had their meals and drinks in hand. To top it all off, the attitude we received with our drinks was unnecessary. Shame on us for wanting to spend money at this establishment. Smh definitely not coming back here again!!! read more

Buffalo Wild Wings - Where's the bar tender? - American Near Me - New Rochelle, New York

No wonder why the only have 2 stars. Management ( DOES NOT HAVE A CLUE ABOUT CUSTOMER SERVICE ) that is a shame for big company like this. I order yesterday for delivery through DoorDash, mi order took 1hr and 30 mins to arrive, that is ridiculous time for some wings, anyway, on top of that my order came wrong, I order 15 wings and I just got 10, I call the restaurant and I ask to speak with the manager, unfortunately when I explain my situation, he tried you blame DoorDash for muy order to be short, WHAT????? , so who packs the meals and checks the orders, apparently not the restaurant. I call DoorDash and they actually give me some credit but nothing from the restaurant, not even an apology, the manager blame the delivery company and hang up on me, telling me that next time I should check my order twice. I couldn't believe his answer. Good luck Buffalo Wild Wings, I see you guys going down to 1 star soon. read more

Made a reservation for a table of 5. We arrived early. We have tickets to see the fights next door. We scheduled enough time for food and drinks at BWW and then go next door at 9pm. We arrive to be told they don't take reservations. Hard to comprehend since I received a confirmation email, calendar update and calendar reminder as the time approached. I asked to speak with a manager. We waited over 25 minutes. The manager never came to speak with us. I believe his name was "Miguelito". Someone who appeared to be a supervisor walked by at some point and was asked by the hostess if he were alright. He said no. We left. We go to BWW all the time in the Bronx. I have brought pro athletes with me a few times and we usually have a large party. This experience was extremely disappointing and not the quality customer service we're accustomed to receiving at BWW. read more

Such a waste of money. Went there for the UFC PPV. The problem is, they used the dish and the service cut of most of the time. Don't go there. You are better off trying to find a free streaming service. We should have gotten a a free meal. read more

Food is amazing specifically the boneless garlic wings . Highly recommended . I would recommend as a social meet up place

Arrived around 8:35. 2 people. We had the munchies for drinks and snacks. Wait time was 30 mins (even for a seat at the bar). Finally seated and waited another 18 mins to receive our drinks. Waited a hour to get our food- 10 wings, an order of fries, an order of nachos and a side salad. I'm really trying to understand why we had to wait so long for everything. A really disappointing and annoying experience. I would not recommend this location. read more

Guys avoid this place at all cost! It's so sad because I love wings but girl let me tell you it smells musty in there and the worse part is I went to the ladies room and there was P*op smeared on the wall and floor. read more

Never again! do not come here!!! Takeout- It takes so long. Do not believe the pickup time. As the app can say food is ready for pickup but that is a lie. I placed my food 1 1/2 hours ago. How is that possible they are this backed up. People dining in who arrived after me have received their food. Dining in- there was no hostess. So people were standing there waiting long waits to be seated. Do not come here! Staff are rude and don't even try to assist. read more

They close at ten but don't seat anyone past 9, the pace is a joke. Lazy workers, very disappointing. After calling to make sure we can be seated before ten, they said we could but we show up and they say no server wants to seat us. Again place is a joke and they are lazy. read more