Food itself is great but the service is so inconsistent, Order ahead of time at 9pm on a Sunday and somehow the food is still 15 minutes late and wrong. Got the right food and it was great but for how slow it was it shouldn't be that hard to do right the first time, very simple order too. Also they are blasting the football commentary so loud you can hear it clearly outside. If their service improved they'd be way better but for now food and service is inconsistent and can't be reliable enough to recommend. read more

We had Shelby as our waitress. I highly recommend her. Ask for her. She was excellent. Friendly. Quick. And the food was delicious. Highly recommend this location! read more

Customer Service: after waiting to be seated by hostess we were next in line to be seated only to have the manager decide to seat a group (his friends) who were 5 groups behind us. We not be going there again read more

Come here quite often and thought I would have a good experience but unfortunately i didn't. They have a sign at the front that says "please seat your self". Which i did and do every time and i always ask for a menu but for some reason the server that i had (Sidney) got very upset and had an attitude when i asked for one and said. "Well you sat yourself". And that is very uncalled for and unacceptable. read more

Buffalo Wild Wings - American Near Me - Lexington, South Carolina

I come here a lot and I have to say, even with all the change inside the restaurant, the food is still consistently good every time. I did ask our server for a lemon with my water & when it came, there was no lemon. I also asked for a kids menu that never came so I went to get one myself. However, the overall experience here was good. Now that they took down that big, dark booth divider in the middle of the restaurant, it feels more airy in there. Our food all tasted great! read more

Buffalo Wild Wings - Nashville Hot, Spicy Garlic, dessert heat and dessert heat mixed with garlic Parmesan wings - American Near Me - Lexington, South Carolina

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Well it's a sad day when this place isn't even crowded and there is a 30 min wait. The food portions have dwindled, but still tasty, and the whole place seems uninterested. Only two servers working, while others called out sick. Ambiance was dead except for a couple of active TV screens. read more

Dropped in for a Sunday Meal. The food was your basic bar food. Burgers and wings. The food came out relatively quick. Nice and hot. I like the fact that they have a "Hot and Ready" policy, so when a dish is ready, they bring it straight out instead of waiting on the entire tables order to come up. Other than that, our Server Jenna was nice and accommodating. read more

Buffalo Wild Wings - Menu - American Near Me - Lexington, South Carolina

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Seeing all the great commercials that came out. I was thinking this place was going to be all that. Man I was wrong, the food was cold and smelled of. We had to wait for a very long time for a table on a Wednesday night. The build as a whole leaves a lot to be questioned. I have been to another one in CA and it was so clean and looked like it was where they filmed the commercials themselves. The TVs were glitching and they had the same game on all of the TVs. I will not be going back to this place for any reason read more

This is definitely one of the better Buffalo Wild Wings locations in the area. My family of three visits this location semi-regularly and we're almost always happy with our experience. Service is often above average and the staff typically goes above and beyond to take care of us. We often order the sampler platter as an entrée to share. The sampler platter comes with 6 wings (with one choice of sauce), 4 mozzarella sticks, chicken nachos, and onion rings. It's plenty of food for two to share. The food is hit-or-miss, but typically is better than other locations. There have been a couple of times where we've been shorted a wing or two or that the nachos were missing something, but they've always been quick to fix the problem when we bring it to their attention. We've found that when visiting on a week night (Mon-Thursday), we usually get the food much slower. Buffalo Wild Wings brings the food out when it's ready, regardless of whether the whole order is finished. So if you've got meals for multiple people, sometimes one person will get their food and be finished or almost finished by the time the last person gets theirs. We've noticed this happens far less frequently on a Friday or Saturday night, so we usually go at those times instead as we all like to eat at the same time. The restaurant is always loud and active, but that's to be expected at a sports bar with 20 televisions playing at once. We've never had a "bad" experience at this location and would definitely recommend giving it a try. read more

Ordered large order to go and it was ready (accurate) in a timely fashion! Great, friendly service.

Not sure why the rating is so bad but I have been coming here for years and don't think I ever had a problem. Came here Saturday for lunch and sat at the bar. My bar tender was Shelby. I've had her a bunch of times while she was a waitress but never as a bartender. She did great! Great attitude and great customer service. One of my favorite employees here. I ordered a drink and some original wings. The place was packed but the wings still came out pretty fast. I got the Parmesan Garlic. It was pretty creamy and had the right about of spices. It's def one of my favorite flavors! I recommend this place for good beer, good food and great atmosphere! It also has Tons of TVs for sports fans! read more

Waited 15 minutes after being sat and no one acknowledged us. You promo all you can eat wing Wednesday, but don't have staff to even take care of you. Horrible. read more

This is the worst BWW in the Columbia among the 3 options. One is better off going to the Devine location. The TV's are so fuzzy and the sound system sounds analog. The service is great, but I'm there to catch the game. read more

The WORST... ordered food on line. Supposed to be ready at 630.... Still waiting at 7pm it's not that busy. I assume food will be cold and order wrong. This place should be shut down. It's horrible. Six people waiting for food and no one working counter read more

I really don't understand how people can complain about cheap craft beer and chicken wings... the service is stellar, the A/V set up is impressive and fun, the food was prepared excellently. Even the celery was fresh and crunchy. read more

Buffalo Wild Wings - Guacamole & Caribbean Jerk Chicken - American Near Me - Lexington, South Carolina

I ordered a to go order of wings and fries. When I got there they stated they were making my food fresh. The fries was so hard words couldn't describe it. They were so hard my daughter and I thought we would break a tooth. The wings were beyond hard and flavorless. Disgusting is the best word I can use to describe the food. I am so disappointed about the food and the money wasted. read more

Quick service. Food was delivered hot off the grill. I lived the Trivia games while you wait. Basketball games were viewed on all screens but why was the NBA game on the smallest tv? Thank you for a great time at Buffalo Wild Wings Lexington. read more

Maybe having food would be good. Went to this location and they had no burgers and no sauces. I know you would go here for wings but burgers are the other half of the menu. They even advertised new burgers, and they looked good on paper but in person I would not know because they had none. Maybe call before you go, to make sure they have food. The server was great, very attentive. The ambience was of a regular sports bar. read more

Good burgers and wings with dozens of TV's. Great place to watch any sporting event. Has lots of indoor seating with covered outdoor bar and add'l seating. Gave it 3 stars for slow service. Food was quick but wait staff not so much. They also nudge you to order and pay using QR code. But are happy to provide traditional service if requested. Decent pricing on beer and weekday lunch specials. Will go back for sure. read more

Had an amazing experience here today and will always come here for game days and specifically request the serving expertise of Estefani. Came to watch the game and eat some wings with a brew. Had amazing service and the wings were on point. Crunchy on the outside and soft and hot in the middle. Highly recommend. read more

Too bad there is no zero star rating because that's what this store deserves. Total lack of customer service, food dispatch slow as molasses but the icing on the cake is the manager Reginald. Reginald has no customer service skills, lacks good manners, no empathy, he even wears his name tag upside down as a clear message of his ineptitude. Place is dirty, smells rancid, tables are not being bused. Place is disgusting. read more

I enjoyed eating here. The manager came over to make sure everything tasted nice and to make sure my party was okay. The food came out hot and fresh and my partner and I was greeted by a warm welcome by our server. Definitely recommend! Just remember it's NOT fine dining . It's bar food and it's a bar atmosphere. read more

So disappointed! Came here last Sunday with our 13 week old puppy to watch the games on the patio and she slept in my lap the entire afternoon. We had multiple wait staff come by to see the pup. Was even offered a dog bowl with water. Also two other dogs were on the patio as well. Today we get to the restaurant and the manager tells us that it's always been company policy that no dogs are allowed on the premises. What?? Looks like we will be taking our business elsewhere. What a difference a week makes... read more

service is horrible i have been waiting here for 30 min and not even ordered my drinks

We don't eat out often. We were excited to order and get boneless wings for the super bowl. We went there yesterday to pick up today, even tipped the young lady in hopes we would get our order the way we wanted it. Hubby picked up our $200 order and opens everything up to see that we received regular wings. I hate bone in wings and so do our two teenagers. Hubby called, they offered a $10 credit. They should have replaced our order. Now we have a Super Bowl party and food we didn't want. read more

We had a mixed experience here today. The everything pretzel knots were great. Servers were busy but worked as a team helping each other. BBQ sandwich was a little dry, but a little side sauce fixed that. The only thing we saw as an issue, which lowered the rating for us was regarding providing cleanliness. We were seated near the wait station. Twice drink glasses fell on the floor and picked up and used for customers l. One was a plastic glass and the other was 3 of the disposable ones. The disposable one were stacked in each other and came apart when they hit the floor. A server picked them up and stacked them back together and used for customers. If they are this careless in front of customers what happens behind the scenes? read more

First suggestion, fire the manager. Someone needs to take the job that actually cares about the customers. We walked in, it smelled like dirty gym socks. Ushered to the bar area, again. Pick a table, high top, of course, very uncomfortable. A menu was left on our table that stuck to the table. Upon further inspection, the tables were filthy. We left. read more

My son turned 21 yesterday, and I took him to the Buffalo wild wings to have his first drink, and they refused to serve him, saying they do not serve a person who is 21 on there birthday.. it was very disappointing and put a damper on the night but it's OK because Hooters made up for it as well as BJ's and the Outback. So needless to say I will never return to this restaurant Thanks!!!. 21 is one of the biggest days of a persons life and if the states says they are legally able to drink, then what is the issue ? very disappointed. read more

We walked in and noticed that the place was very clean and set up well. The tables were spaced out and it wasn't too overcrowded. Our waitress was Autumn, she said she had just started working there. We LOVED her. She kept our drinks filled made conversation with us and laughed with us when we were joking around. Best waitress we've had in a long time at any restaurant in Lexington. Food came out hot and even though they have a hot and ready system (bring out food as soon as its ready) we didnt have to wait long for all our food between them bringing out half of our stuff. The only complaint we had was the quality of their fries. Most were too crispy and no potato inside. We just picked through and ate the good ones. read more

Chelsea was a great server. The cooks need to get their crap together. Not sending the correct food to the right table. One meal will come out quick with a party and then the others will take forever. Needs work in the back of house, chelsea needs a raise fr she cool. I think they trying to get me drunk when i order a short beer and then give me a tall. Not a bad problem in reality sense read more

The service was so bad people were rude for no reason, they need new employees we didn't even get to the food because we left lol

My hubby and I decided to stop by because we wanted to watch a game during the world cup. Even though none of the 100s of T.Vs were tuned into the game we wanted to watch, they immediately changed the channel on about half the T.Vs around us once we asked to watch the game. Service was great - the waitress we had was attentive and our glasses never reached empty. We decided to get the shareable basket which included four items off the menu. We got fried pickles, onion rings, wings, and nachos. All of it was great for game day food. Overall, I would definitely come back especially if I am in need of a place to watch a game. read more

Buffalo Wild Wings - American Near Me - Lexington, South Carolina

This just isn't a decent place to eat. Dirty entry, dirty floors, food is very low quality. Servers are understaffed so not good service. I ordered the buffalo chicken wrap... no lettuce, little chicken, I small bite of tomato and dry cheese on a stale wrap... hungry yet. read more

Too damn hot couldn't enjoy my dinner. The service was good and the waitress was super nice. But got to fix the air it's hot inside as it is outside I for one can't eat in the heat. Ask for Layla she really good. read more

It took 45 minutes for my Food. It was cold. They wouldn't replace it. They were very indifferent. I will never go back.

My husband and I stop by at least once a week if not more. However, the last time we were there we sat at the bar and it wasn't busy. I tried to get the bartenders attention so we could check out and was ignored. My husband called her name and when she came over we told he that the bar is usually a horseshoe and the bartender should not spend so much time with one customer. We were told she was having a very important conversation and if we were going to be rude to not come back when this bartender was working. We just won't be back. read more

Arrived at 730, took 10 minutes to be greeted. Then, we sat ourselves by the bar. Bar wasn't full, tables weren't full. Waited another 10 minutes. Ordered 2 waters and a sampler. Wait 8 minutes for waters, 28 minutes on sampler. Before sampler arrived, ordered a beer and we ordered 30 boneless wings. 45 minute longer we waited for the wings. Never have seen a manager. The wings apparently were made Togo but never brought out to us. Our server is about as observant as Joe Biden. Needless to say it's been pretty miserable. read more

Little disappointed with them today. Been going there for years and the food and service has been on a steady decline. We decided to give it a try as we haven't been there in 6 months or so. Walked in and asked to sit on the patio outside as we had our Yorkie with us. We were told the dog wasn't welcome even on the patio. Most restaurants in this area allow it as long as it's outside. We left and went to a locally owned restaurant. Just figured this larger chain would embrace the small town feel that Lexington try's to keep. read more

Good enough to watch a game, but your typical corporate place. If you're a​ wing place and your wings come out half sauced it is pretty disappointing​. Cheap draft beer was a plus. Liked they were raising money for the boys and girls club (kept it from a 2-star​ rating​.) read more

We were in Lexington for a soccer game this evening. We drove up from Charleston, had a great game with a 2-0 win and some of the team wanted to go celebrate with a dinner. Chose BWW due to some of the kids wanting wings. Showed up and they were able to accommodate our fairly large group into 4 tables in a timely manner. During ordering the parents made sure to tell the waiter and waitress who's kids belonged to who for billing purposes. Food was ordered and began to trickle out in a decent amount of time. Now, why the 2 stars?!? Most people received their orders in a timely matter. However 5 minutes after almost everyone had their food, I had to call the waiter over and ask where my order was. Also one of the players had not received hers yet. Turns out, mine was never made. The player's order had been brought out, but only one of the four tables was asked if anyone had ordered the items....no one had, so instead of asking the other tables, it was just returned to the kitchen without the player even knowing it was brought out. By the time I got my food and the player received hers, EVERYONE else was already done and we had to take ours to go because it took so long.....unacceptable. Everyone else paid their bills and left while we continued to wait. Then we finally get our bill and what do we see.....2 random food items costing about $14 that we did not order. This happened even though we explicitly pointed out who our kids were that should be on the bill. We told the waiter we had not ordered those items so we're not going to pay for them. Manager comes out and says she can't remove the item because it was eaten by someone in our group. I told her she should have placed the right items on the right bills, but she had major attitude. Not my problem they can't keep track of what correct items go on each bill. Remember everyone else had already left. No such thing in the customer being right at this venue. The argumentative attitude from the manager and the fact that part of our order was never put through causing such an unacceptable delay show me this place needs a customer service overhaul big time. What saved it from a 1 star was that our waiter was really trying hard and the food was good (once we got everything). Wasn't his fault the kitchen dropped the ball big time. When it was all said and done, I still ended up paying for some $10 Mac and Cheese thing that we NEVER ordered, but we had to leave at that point for the 2 hour drive back to Charleston. In the end, BWW should have eaten the cost of the Mac and Cheese since they fudged the bills. Also should have comped my meal and the player's meal for screwing the orders up. All their fault, but the obnoxious manager did her best to put the blame on us. Maybe the higher ups with BWW will see this and want to do something to make it right....?! I won't be going back! read more