Anyone that knows me knows this is usually my favorite restaurant, and knows I damned sure ain't a corona "Karen", but jesus christ I had to say something about this.... Going back to Levi days, we used to go 2-3 times a week starting when we moved here in 2017. Popped in to order dinner today since the phone wouldn't work to call in my order. Got to downgrade this an avoid for now. Service fell off a cliff. Came in at 4pm, 2 girls doing silverware, no masks, touching faces, touching phones, fixing her hair, then wrapping silverware... ehhh...
...........A dozen Guys at the bar packed shoulder to shoulder, one dude having a sneezing fit on the bar, and in the hallway, clearly see he misted half the freaking hall, his buddies at the bar tell him to go wash his hands, nope he's touching everything....
..........Bartender girls with masks at their necks, 10-15 minutes waiting to order, she can't understand my wife behind my wife's mask, so she goes to show the girl the order, and she takes her phone, walks off, and missed several things on the order. WHY WOULD YOU TOUCH SOMEONES PHONE RIGHT NOW???? None of the folks in sight washed hands, sanitizer, anything the entire time we were there. Took cash from me, gave change, poured several drinks, printed several reciepts, glad youre barely out of high school, but you're going to get someone sick girl.
...........Almost 40 minutes to get food @ 4:45, of course the wife's order was wrong. Missing mozzerlla sticks, tomatoe and lettuce on the wrap, not like Jenny told her verbally, and wrote down the order or anything. My chicken philly was barely room temp, grilled onions are awesome cold. At least the fettucine was fresh.
We should've checked before we left, but clearly not a good environment to be sat in so we didn't. I loved Levis, and I've eaten here once a week minimum, order is usually $60+ every trip even to go... but I can't justify coming back here until you all get right. Palmetto Priority sticker on the door means you know better! You've had safe serve. Maybe not the teenagers rolling silverware, but to be sure the management would have to. Somewhere around minute 30 one of the older girls came out of the kitchen wearing a gray mask and suddenly the rest of the bartender girls put them up enough to cover their mouth at least...
.....The big dude that came out of the kitchen literally dripping, no mask, and then threw something in the bar's ice well... like wth.... If I was the health inspector I'd have shut the doors. Please get right guys, the owner has always been polite to us, has always said hi at Levis, has always made a point to say hi anytime he's been there... but this was disgusting. You feel free to search my check ins here, I've never said a single thing negative, this is my comfort food spot, but you all are out your ...... minds. Reporting to the ownership who assured me they will be looking into it, but guys it shouldn't get to this point. Do you really need to tell your staff not to touch money and then touch food??? We learned that at Burger King in 1996.
Not sure why it double posted the review read more