This particular location in Kingsport, Tennessee is hit or miss with the service and food. One visit the waitress/ waiter can be very personable and on top of things and the next no enthusiasm to please and go for long periods without even hearing from them. The food is never less than average but sometimes can be 5 star. You can never go wrong with the boneless Caribbean Jerk, Asian Zing, or Spicy Garlic wings. These are some of the best specialty sauces of any wing joint I have ate at and i have ate my fair share of wings from all up and down east of the Mississippi. At these to some ranch and or blue cheese dressing and your set for a meal or a snack to go along with a beer while you watch the big game. The wings are very well priced, whereas the beer and other foods can seem steep to some. The drafts are always cold, refreshing, and satisfying. read more

First time here with the new menus and specials. We did the pick 6 meal for $19.99 and ordered the pretzel knots. All of our meals were hot and fresh. Our server, Kobe, did a great job on checking on us and keeping our drinks fresh. read more

Buffalo Wild Wings - Hot bbq boneless chicken and spicy chicken crispers. Tater Tots French Fries - American Near Me - Kingsport, Tennessee

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Pretty depressing location. The food is usually cooked well and if you're lucky and come later on you might get a good bartender, but unfortunately the service is typically terrible. Bartender will look right at you and then walk by no greeting, no "be right with you" even though you are the only one there. When they do finally come around 5-10 minutes later, they will take your drink order but no menu, if they somehow remember to ask if you want a menu they will never come back to see if you want to order. You will have to wait for them to finally come around to refill your drink and then you will need to tell them you are ready to order (the place is, again, empty). This will be done with the attitude that they are doing you a favor, and then they will go back to the end of the bar and talk with their family that is there to keep them company while they ignore their job. When you do get a good bartender, usually after 7, they are pretty quick and courteous, but 90% of the time you get the slug who mean mugs you. Gave them a chance because I like the food but not worth dealing with the horrible service, plenty of other options around here. read more

Had a great experience. Service was top notch. Anthony was on top of things. He never let my drink go empty and I never found myself waiting for his attention. I wanted my wings extra crispy and that's exactly what I got. Plus the restaurant was clean and tidy. A+++ read more

Had a great time, will be back soon! Anthony did a phenomenal job taking care of my family and making it an enjoyable experience! The food was great and service was quick! read more

If you have LOTS of time on your hands to wait for your order, you're at the right place. Every single time my husband has ordered take out, it's been missing part of the order, so I don't understand what could possibly take so long. I wish he'd stop ordering from here because he threw away almost an entire 10 piece wings because the chicken was pink. So- just don't. Plus- when you call to let them know they left out part of your delivery order, they tell you just to contact the service and don't seem to care in any way to take responsibility. I feel like 2 stars is generous. read more

My family and I stopped by last night for some wings. We ordered the boneless wings. We all tried different sauces. The wings seemed to get cold fast though. On to the service! We had Anthony, I will tell you my advise, don't loose him he was great! He took care of us. He was always stopping by to see if we were good and made sure our glass's were full. never had someone so attentive! The ambiance was good, it wasn't real busy when we were there but it was quite not loud like some places. We were in the Kingsport TN restaurant. read more

placed an online order at 5:40pm that was scheduled for pickup asap-6min, however after paying it said it would be ready at 6:20. After working 12hours the order was not ready until 6:50! The 3 women whom I spoke to only said that they had a lot of call ins...after calling 5x to speak with a manager & being hu on by the answering machine at 423-230-0015 | will be calling their corporate no at (612) 593-9943 tomorrow...maybe they can speak to the manager. I honestly don't know how this location stays open... all the others around us are great but the one in our area is always bad....just the service. read more

TERRIBLE customer service, placed a to-go order with an eta for pickup at 7:00 PM. Showed up at 7:00, waited 20 minutes before we were even greeted by an employees who was rude. Waited until 7:30 for our food, we will not be back ; go elsewhere with your money. read more

Buffalo Wild Wings is one of our favorite places to go for chicken wings and a relaxed atmosphere. The food is consistent from visit to visit, and they have a really good variety of beers on tap. For the wings, they have about 30 choices of flavors ranging from naked wings to very mild to blow your mouth up heat. Their burgers are also good with lots of options for cheeses and toppings. The fries are cooked well and have good seasoning. I also like the carrots and celery and dressing (ranch out blue cheese) they serve with the chicken wings. read more

I'm giving 5 stars for the awesome service. We flew into town really late and could not find anything open to eat. Ran into here w only 20 minutes to spare before they closed and Courtney help load us up with a full table of food, all while being absolutely the best. The entire staff tonight is what great customer service is. Thank you. read more

Great service. Driest traditional and boneless wings I've ever had at any wings establishment I've ever had. They are cooking up a few extras now, but little hope. And I'm not picky. Eating at 2:30pm. Tastes like the wings were sitting under a heat lamp for hours before being served. Hmmm. read more

I really would have given it zero stars but my wife called and informed Logan the manager that we waited 10-13 minutes and NO ONE greeted us. Logan gave us a gift card and I told my wife to tell him to mail it to us because we won't step foot back in there again. When we got up to leave the waitress/bartender looked at my wife and didn't say a word. read more

customer service is horrible, no gloves when handling food, ordered to-go and waited 20 minutes after pickup time to get food. Overheard employees complaining about not getting tipped but it makes sense I didn't tip either. Wingstop across the street is way better. read more

Waitress acted like she hated her life and we were a burden. Refused to make a change to an order because she already clicked the buttons on the tablet. Food was average and took over half an hour to get tacos. I understand why the restaurant was virtually empty when we came in. Their drink machine is also messed up as the Dr Pepper I got tasted horrible. The syrup levels are totally off. read more

Bad owner. Bad service. Stay away. Food took long and service was very underwhelming.

1. This place is trashy. 2. The staff looks and acts as though they are on drugs. 3. Food was cold. That's all you need to know. Just go across the street. read more

Service was slow, had to ask for refills and silverware. Ordered food and the wings came about 20 minutes after the rest of the food. The brisket sandwich tasted like fish, the wings were over cooked and the Buffalo sauce tasted terrible. Also no golden tee at this location. Usually a fan of bdubs however this location does not make the cut. read more

Love me some Bdubs but this is the 3rd time at this location that I have received my wings cold. Management is usually good about either getting a new order in or a comp... I'm not picky but I do want my wings to come out at least warm. Also had so much sauce that it made my cold wings soggy :( Hope this place gets their stuff together, otherwise I have to drive to JC. read more

Will never return. I had to call the store to get a server and the store wasn't busy. When I talked to the manager, extremely rude, acted as if there wasn't an issue. I waited over 15 minutes before I even called. I wouldn't recommend this location to my enemy read more

Terrible. Sandwich was nasty. but the service was good I guess just the food was not good.

Buffalo Wild Wings in Kingston, Tennessee you guys are really personable. Costumer service here is on-point. Southern hospitality at best. Kudos on the WINGS!!! I ordered mild & BBQ. Oh by the way Buzztime Trivia is fun! read more

The first time I ate here I got food poisoning. I chalked it up to a fluke and tried again. Here I am after a night of BWW with food poisoning again! read more

My fiancé ordered the dirty dub brisket tots. The tots were hard as a brick and the brisket was way over cooked and was mostly just fatty pieces. I ordered the boneless wings and they were no better than some frozen wings you could get from Walmart. I ordered a side of fries that were almost $4 and they brought out a cold fries that were the size of a small fry for McDonalds. Their sweet tea was good though. The waiter was good though. You know it can't be good food when it was brought out in like five minutes after you order it in a sit down restaurant. read more

AWESOME SERVICE! I'm from Cleveland, OH & needed a place to watch the Browns game. The staff were awesome! They even helped us pick out drinks! Very great people! read more

This place sucks. Made us wait for an hour with tables clearly open. Worked were very rude too

If I could leave 0 stars I would. Server charged us for two meals! The first being $66 and the second being $51. The first one of $66 has still not been refunded and it's been nearly 3 weeks. I've talked to a manager twice now and have still made no improvement to get my money back. read more

It is ok. Mediocre food. High beer prices with long wait times (they may be improving since business has slowed down) but the very best night was bike night. Giveaways and fun outdoors or in (depending on host) it was fun. Do not show up thinking you will have any kind of culinary enlightenment experience. Trivia is fun. Fun for older kids for sure. read more

Won't be back again. Made bogo Tuesday's for bone in only, and being a boneless guy that was the last straw. That was about the only thing this place had going for it since prices are so high, go across the street to Wing Stop for wings of higher quality at a lower price read more

Wings, beer and service are great!!! I highly recommend Kingsport BDUBS to anyone looking to watch a game, have a cold beer and enjoy some hot wings. read more

Love this buffalo wild wings, cold beer, hot food and a great game day experience. Everytime I come here the service is efficient and friendly. The dessert nachos are awesome! read more

Overall good experience. Ordered online. Product ready soon after I got there. I arrived 5 minutes early which means it was right on time. Was greeted immediately. Quality food Quality Service what more can you say. read more

My ID is bent, which is a common bend test of IDs in most cities, and they said they couldn't serve me. It would be different if the mag strip was not readable or if it wasn't a real valid ID which it is. Also food was terrible and has been slacking ever sense 2016. read more

I got my food before they served my drink order and they took my drink order 5 minutes before they took my food order and we were sitting at a table 10 feet from the bar. It was at least a 30 minute wait to get the food. I would say they had the longest wait time to get our food served in the tri-cities in my experiences with other restaurants. The food was mediocre at best and a place that should be notorious for their buffalo wings, I've had better wings from the frozen food section at the grocery store. read more

I ordered the lunch boneless Asian Zing snack, with buffalo chips. The chicken was over-cooked and really tough. The sauce was not that spicy as it is at other BWW. The service was great. Our server was very attentive and kept our glasses full. read more

Six patrons with five staff and still have trouble flagging someone down for service. I'm sure they spend hours upon hours trying to figure out why they can't draw more of a lunch crowd. read more

All these chain wing joints and youd think one of them could make a half way decent wing. Went to the kingsport BWW for the first time just to see if was any better than the JC. Got 20 wings, 15 regular buffalo style and 5 were garlic. The wibgs were slimy which tells me they were frozen then baked. Dont even bother running a wing joint if you dont deep fry your wings. Got these on a pick up so I cant comment on service. read more

If you're looking for a loud, lively atmosphere, then come here. The food was good, but the people at the next table felt like they were part of ours! We could hear their conversation, they were so close. I think they need to remove a few tables so you can at least walk in between the chairs!! read more

I love eating here. The staff is great and the food is even better. It is really such a family/friendly environment! My family loves eating here. (: Def try the buzz time trivia! read more

I have mixed feelings about this place. The food is fine and it's a good place to drink but the service is terrible. They seem understaffed at times and most of the server's aren't that attentive even when its well staffed. I use to be a big fan of this place but as time has went on the service has gone hill and now I'm coming to it less. read more