The food was very good, are service was ok and the ambience was normal. I can't give them 5 stars because the wings have shrunk to the size of chicks. Our server had too much on her and she just couldn't handle the work load read more

Buffalo Wild Wings - Little bitty wings - American Near Me - Jackson, Tennessee

Food was great! But my wife and I had a very un attentive server. Never got a single refill on our drinks through the whole service despite ordering hot wings. The manager had to come take the check bc our server was no where in site read more

UPDATE: I just received a phone call after 1am , letting me know they went ahead and cooked the order for me to come back. Sorry dude, I was in ur facility for the food and u guys sent me away because there's "nothing u can do,they turned off their fryers, it's out of your hands" then to call me back 30 mins later after I drove to Cook Out and got the food and back to the hotel when u called back. I still want my refund, u should have made it right when the customer is in front of you. Delievery order was $26 for 6 bone in wings with side of onion rings is ridiculous for small town Jackson. But, cost is outrageous and paid it. Order food an hour before they closed. They cancelled my order. I drive up there @ 12:30 because they won't answer their phone. They are cooking and serving guest. But they tell me they closed the kitchen. Then why advertise you are open till 1am? This is very frustrating read more

Stopped here to watch some football and glad we did. Brittney was our server and she did a fantastic job. Kept our drinks and food coming with a smile and a positive attitude. Salt and vinegar wings were awesome and Brittney brought us extra spice. Buffalo flat bread on point. The cauliflower wings were tasty and had some bite to them. Good experience. We got there about 11:30 but it was packed by 12:30. Crazy busy. read more

Buffalo Wild Wings - Forgot to take a "before" photo! Awesome - American Near Me - Jackson, Tennessee

See all

I typically will never leave a one star review, but this is hands-down the worst ever Buffalo wild wings I have ever been to. The wait staff was horrible. I got seated at a dirty table. It was Almost 20 minutes before I got a waitress to my table. I quickly ordered instead of doing an appetizer and then ordering my meal I ordered both at the same time to try to speed things up, when I was done eating, I ended up waiting 15 minutes for the waitress to come back to give me my check. The quality of food just like it all buffalo wild wings was good. It is your standard buffalo wild wings that they have all over the United States but the wait staff is the worst, and they need training, as well as to be taught how to quit hanging with their friends and take care of the other customers Because they are at work it is not social hour. read more

expensive. never got a refill. wanted a rub but my wings were desert dry , to-go boxes confusing as hell

Sat outside where it's quieter. Got a traditional order of Mango, Parmesan, Hot BBQ, and Nashville Hot to share with my boyfriend, which was just enough for me, but he was still hungry afterwards! My favorites were mango and Hot BBQ, but they were all delicious and covered in sauce. The parmesan blew my mind, too. I'd never had wings with that flavor! Make sure to ask for extra celery and carrots, and don't forget the hot sauce! It adds some extra flavor all up in your grill. Nothing was spicy enough for me, but next time, I'll go higher on the spice scale. Service was fine, a little busy, but they were still on top of our order. BWW is one of my favorite chains. Prices aren't very low, but the wings and atmosphere are worth it every now and then. read more

See all

Historically, I've never had a very positive experience at other BWW locations. However, I dined in about a week ago and the Buffalo ranch chicken sandwich came out fast and hot, and tasted much better than I expected! Service was great and the restaurant was pretty clean. So I decided to try my luck on a UE delivery tonight, and to my surprise - it was quite good. To be fair, I'm staying in a hotel near the restaurant while visiting Jackson, so it's a short delivery time. The hatch chili burger was hot, juicy, and delicious. The wings were also better than most I've had in a long while. Thumbs up for this location, I'll definitely be coming back to try more. read more

Came at a time when it was not a crowd. Sat outside and couldn't get any service. 2 separate occasions after waiting about 20 mins two different people went in from our group, one asked for something to clean the tables off and then the other went in and said if we can't atleast order some drinks we would leave. Shortly after a young "mixed girl" (she made sure we knew her race) came outside being disrespectful and basically told us to leave. So we did. read more

Where do I start. I am a long time faithful Buffalo Wild Wings patron for over 15 years and have been to over 15 different locations. Normally it's easy to figure out if it is a corporate account or a franchise. Corporate accounts are cleaner, better service, and the food is just better. This location is the worst I have been to. Everything was poor including the service. From only seasoning one side of the wings to the filth behind the beer taps to the mustard that was all over the lid when I requested spicy mustard. As much as I love the concept of bww this is just one more reason why the company is not retaining customers. I have always said if you want change vote with your wallet and let them know you will not be back. Good business will notice and make it better. read more

See all

Went there today for lunch. Ordered the large cauliflower wings. Wanted two different sauces on wings. Server said that wasn't possible. Every time I've been there in the past it has been possible. Ordering from their app, it's possible to have two different sauces. Server was inattentive. Did not give us menus, or cutlery, or condiments. We had to go to the bar and the bartender gave us what we needed. Worst b-dubs experience ever. read more

Food and service is always wonderful! Always very family friendly!!!!!!!!!!! Absolutely love this place!!!

There's a few times in life when it's so hard to eff up a situation that it shows that it's intentionally done. Went Saturday people behind us were seated first I didn't complain then they halfway cleaned a table then the decided to get on her phone and wait to finish them neither manager did a thing to help the situation or expedite the situation. Place has went to total SHIT since LA left a few years ago. Managers aren't worth a crap because they're hiding in the back and the others are too lazy to call folks out and they're too lazy to do the job. I feel sorry for the franchise owner of this one! If BWW has nuts big enough to contact me I have photos. read more

Ordered on door dash, was only 5 minute drive after it was ready fries came ice cold no ranch or bleu cheese like I ordered and the soda tasted horrific read more

Where do I even begin? I guess first let me say that there should be an option for negative stars in order to bring the overall score down. I'm only giving 1 star because that is the least you can do. That being said, consider this a warning. READ THE REVIEWS BEFORE YOU DECIDE TO GO TO THIS BWW!!! THIS PLACE IS HORRIBLE!!! I have been to multiple BWW locations, but I doubt I'll return to any. My experience at this location goes on my list of absolute worst restaurant experiences of all time (and I'm 47 years old)! We visited around 6pm on a Saturday night. The restaurant was crowded. We opted to sit in the bar area because we were in a little bit of a rush. After selecting a seat, it took nearly 5 minutes just for a server to acknowledge us and bring menus. No worries, they were busy. After waiting another 5 minutes we placed our order (drinks and food). Drinks arrived fairly quickly, but then...well, it plain SUCKED!! My daughter waited for more water for nearly 10 minutes. Then we waited nearly 30 minutes for our food. We ordered an appetizer, wings and fries. That's it! No excuse for waiting that long, but we were patient. I expected the kitchen was busy due to the crowded restaurant. NOPE! When our food arrived at the table, IT WAS COLD!!! Really??? No doubt it sat some time. Absolutely inexcusable! We stopped a server and asked for the manager. She came to the table and we complained. She offered a half-hearted (no actually that's giving her too much credit) I'm sorry. Her tone was such that I knew people complained often. At this point I verbalized my disgust and told her that EVERYTHING there was horrible, from food to service to management. She asked if we wanted coupons, to which I replied no, I would not be back to a BWW! She looked disgusted and said sorry again. My daughter got a to-go box and took her food with her to heat & eat later. God knows she couldn't eat it in the restaurant as it was COLD!! We left the rest on the table. I am 47 years old, and this is the first time I have ever left food on the table without even eating ANY of it! What an unbelievable disaster this turned out to be. I can only recall one worse experience in a restaurant in my life. This place is the worst!! I would rather dumpster dive than eating at this place!! DO NOT GO HERE!!!! read more

Horrible service! We waited an hour for our wings and other groups that came in after us were getting their food. They finally brought my sister's and my food but I had to get up and find the manager because they never brought my mother's food! I won't go back! read more

NO NO. JUST NO. This place was filthy. EVERY table in the bar was covered in dirty dishes and food. The manager showed my husband and I to the bar area and told us to pick a table and they would clean it off for us. Plenty of workers standing around doing nothing. I ordered nachos because they aren't too hard to mess up. My husband ordered wings. Mine came out 20 minutes before his. That isn't acceptable. When his wings came, the smelled off. Really off. He ate them anyway. I knew he was going to regret it, and of course he did. Sick the rest of the night. They were out if celery so they put a few small carrots on top of his hot wings and no ranch. Asked 4 times for silverware and napkins. Can not express how truly filthy this place was. This is definately one of those times you wish you could rate minus 10 for a revue. Never again. read more

I was just cussed out by the bartenders sister. I had to go to management to get the situation taken care of......well it was handled in a poor manner to say the least. I'll never be back here again. This place needs a corporate overhaul. I have never been so infuriated in my life!!!! read more

Buffalo Wild Wings - American Near Me - Jackson, Tennessee

See all

Every time i go to a BWW there is a problem. I ordered a small bone in wing basket 1/2 hour ago. I am still sitting here on a slow Thursday night. Oh well, i guess they ran out of wings ¯\_(ツ)_/¯ This is the last time i visit. read more

How come BWW is constantly promoting happy hour specials but the staff seem to have no knowledge of the specials? Staff is mediocre in proficiency. Bar tenders are always welcoming. Wait seems to be entirely too long to me. read more

Buffalo Wild Wings - BBQ street tacos are fabulous. - American Near Me - Jackson, Tennessee

We've been frequent customers to this place many times during the pandemic but tonight was filled with several mad serving staff. Said they were short staffed and I get that but to walk by no less than a dozen times without a single acknowledgement is unacceptable. I have worked during this whole pandemic as well so that should not be an excuse for poor behavior. We had to bus our own table because no less than 10 tables were still piled with dirty dishes and the staff just walked by. Several customers were standing or sitting at dirty tables waiting for them to be bussed and served. It is a shame to have a quality product and such a crappy staff. We left and went to another establishment (which will receive a rave review) and were promptly greeted with a smile and taken to a clean table and our order was taken immediately. This is not a covid issue - this is a management issue! read more

I guess it's been a while since I've had Bdubs chicken tenders. These things had a light colored breading that didn't appear fully cooked, like I wondered if they were actually cooked or still frozen. Not the least bit crispy like a normal chicken tender. Parts of the tenders were...chewy. Just not very appetizing. They did get our order right, so...thanks I guess. read more

Do not waste your hard earned money here. Period. My son was a manager of a Buffalo Wild Wings back in Illinois. We know they can have quality food and service. We received neither last night. A Tuesday night at 7:00 pm. Not busy. Our waitress took our drink and food order. After almost 20 minutes, still no drinks. There were 5 of us with everyone ordering alcohol. We all only ended up ordering 1 drink, because of the slooooow service. We ordered onion rings, then after 10 minutes told us they had a shortage of onion rings that if we wanted them we would have to order the sampler. We did. Some were over cooked and the rest good. Reheated, oh, yes. When we received our wing order of 4 different flavors, the 2 hottest ( reaper and habanero) were touching the 2 most mild. I don't do hot, at all. I could not eat all my wings because they had the hot sauce mixed on them. Back in Illinois they are served in separate paper containers, not all on one tray. The wings were not even warm, and dry meat. How disappointing, when we know the quality can be there. We told the waitress another member of our entourage would be joining us and we put in an food order for her. When she got there, no food was ready and we were told they had it ready for take out. They would have to unpack it and bring it out. Again, the fries weren't even warm. We are excellent cooks and can make this meal better at home, but wanted a treat to go out and relax. We were celebrating a birthday. The homemade cake we brought with, saved the experience. What a shame. Also had to get other employees to find our waitress. Will not be back. I know you won't care, I am just one person. read more

We went there last Friday night about 10pm. Place wasnt busy at all. Got seated as soon as we walked in. We sit at a table for 30 min and never had a server come over. I had to go back to the hostess and ask for a server. Her response was i dont know what's going on with them let me go find you some one else??? So about 5 minutes later our new pissed off server comes over. Takes our order and we finally get our food. My food came out great but my wifes wings are actually cold like they had been in a fridge. By this point we just give up. Finished our food and left. Maybe it was just a off night but we wont be back at a late time like that. Id just assume let mcdonalds screw our order up lol read more

I ordered all drums and was told that was okay. I was brought flats and drums and asked politely for it to be taken back. Took over 30min to swap out the flats. *edit* over an hour and a half at this point read more

This was our first time dining at this location. There was a very long wait for our meal to arrive but they were fairly busy, so we understand the wait. Appetizers were good and the burgers we ordered were great too. The bayou poboy was the most bland sandwich I've ever had. It claimed it was Cajun flavored but I didn't taste any seasoning on it. The shrimps felt slimy inside the breading. They seemed like they weren't fried enough. I brought the sandwich home and seasoned it myself. It was alright but not great. Our server was very friendly and refilled drinks without having to be asked. read more

Buffalo Wild Wings - Cheese curd bacon burger - American Near Me - Jackson, Tennessee

Warm, over priced beer, rude and slow service, crappy corporate food, Buffalo Wild Wings, is the poster child for corporate cookie cutter crap holes serving the dumb down palettes of there clientele! read more

We had a pleasant dinner with our kids there...except for the noise. I "get" the noisy sports bar atmosphere, but the televisions were so loud we couldn't talk amongst ourselves. No other BUffalo Wild Wings I have been to, and I have been to several, were anywhere close to the noice level here. Probably won't go back to this one read more

Three stars because the waitress was sweet. Food was below average for my experience with BWW, bread was hard, food almost cold. Probably would pass up this location. read more

I stopped here to grab some take out. It was a slow night, and they had an abundance of employees doing nothing, but still it took 20 minutes to make a wrap and a snack size wing. When I arrived at my hotel I was so disappointed. the wrap and fries were both cold, and the fries looked like they had been there for awhile. The wings were also cold, and the sauce was just dumped on the top. I mean I opened the box expecting a nice smell and some beautiful wings, and it was the complete opposite. This place needs an overhaul. Does corporate even read these reviews? I won't be coming back here. read more

Sound to loud. Only visited by wait staff twice. Left drink unfilled. Ordered some wings but was not offered napkins! Had to ask for some. Maybe they are extra or you are expected to bring own. read more

Just left there, and I am not returning. It's Tuesday, at 3:20pm, and there is only 5 customers in the entire dining room and bar... but took six minutes for a server to notice me. He handed me a menu, I said 'It won't take me long to decide,' which meant to him to return nearly 10 minutes later, apparently. Took 15 minutes for my wild wings to be brought out, and I know at every NEW I've been to it takes only a few minutes to make. And perhaps the absolutely WORST thing is, apparently this is the ONLY BEE I've ever visited that did NOT have the Tuesday-Special of wild wings being 50% off. The server claimed there was no way the order can be changed, so I was forced to pay the $21+ for a large order of wings. Apparently, at this location they removed that deal months ago. I'm a truck driver, and stop at a different BWW location every two weeks, and this is the only BWW location to not have the 50%OffWings/Tuesday deal. On a positive note, the wings were pretty good, but not $21+ good. Left completely unsatisfied, and will not be making a note to return to this location. 0/5 - Horrible Service. read more

They call these nachos?! There is hardly anything in them. I guess they changed the way they make them. The old nachos were way better. There was maybe a tablespoon of chili on them, no lettuce and a couple tablespoons of cheese. read more

Buffalo Wild Wings - Ultimate nachos - American Near Me - Jackson, Tennessee

Sunday Lunch 11:00 am. They have the sound turned up so loud on the TVs- I can't hear my daughter talk who is right next to me. Even after we asked if the volume could be turned down, it is still so loud it is shaking our table. I understand if it needs to be loud when the bar is full during a big game, but the bar is empty! They need to pass out free headache medicine to go with the wings! read more

Stopped here with the family on our way to Knoxville...like the one in Memphis, the wings were very tasty and the chicken sandwich was also pretty good. Big screen TV's all around the bar; this is an outstanding place to take in a ball game and eat some wings. read more

A quick, but disappointing experience nonetheless. I went in wanting to place a to-go order, but was told upon arrival that no orders were being placed at this time due to kitchen being so behind. However, I was told that I could go online and place an order at this same location. I've had several unsatisfactory experiences prior to this, but really wanted wings so decided to give another try. Wasn't sure how a to-go order could be let down, but they managed to tonight. read more

This not the first time I have come to this BWW. Although my wing order was not the issue, they did taste good. BUT this place is dirty. There was food and napkins littering the floor and dirty tables abound in this BWW. No one seems to be managing and overseeing the operation. When we walked in there was no host to greet and seat us. Finally a server walked by and asked "Did anyone help you". Well the answer to that was no. Then we ordered drinks and After about ten minutes I flagged down our server to ask about them, she said she would check. Apparently she did about five minutes later our drinks arrived. Wahoo! about another twenty minutes later our food arrived. Another wahoo! Based on the appearance of the dinning area I hate to think what the food preparation area looked like. Thank goodness I did not have to use the restroom! Would I return to this BWW, NOOOOOOOOOOO! read more

Any time I come to BWW in Jackson, the facility is NEVER clean. Bathroom is quite unsanitary; mirrors are filthy, toilet paper all over the ground and trash is always over flowing. I understand that during rushes that it is hard to do immediate clean ups of tables, but I've never come during those times... there is always at least 5-6 tables that are empty but still have the previous guest's trash and meal trays still on the table. I lost count of all the straw wrappers I tend to count when I come as well. Service is okayish outside the bar area, but I can say that the bartenders are very friendly and will take care of you, so my advice is to always sit bar side. Overall I believe the employees are nice, but keeping an institution clean and sanitary that serves food and beverage is just as important as customer service; especially during this so-called pandemic. I wish I would've taken pictures of the restaurant the other night while I was there just to show how unclean everything was, but maybe by this review, y'all get the point. Take away message: if you have another place in mind to eat, go there instead. read more

On most occasions, they tell me they are out of certain beer...also something on my order is alway wrong. " ask for fries, get cheese curds etc" . Oh and they don't seem to understand how to redeem wild wings rewards. " if you do redeem and ask for a sauce, chances are they are out of it too. read more

We always have good service from Sean and Jen and Alecia and Courtney. Jeff is always attentive. The boneless wings are always good as are the new tenders. Desserts are on point. Service is usually fast even when busy. read more