Poor takeout service for 6 wings and chicken strips. Waited 45 minutes after pickup time.

The food is just so low quality. For the price I should be receiving so much more. We won't be back.

Showed up on a Sunday afternoon for lunch with my family and was seated immediately. We did were left for a significant amount of time and without anyone coming to take our drink order let alone food order. After 20 min of watch the servers mess around at the check out area we finally got up and left. read more

Ive been here a few times, but im not gonna say much, foods pretty bad. Tastes cheap, sandwiches dry, its so loud here too. I like the Lemonade though. read more

the worst carry out I've ever had on their traditional wings. They were hard and I instantly thought that they were chicken wings that have been sitting out for a few days. That will probably be my last time going to this bdubs, just can't do it anymore with the quality of their food going down anymore. read more

I'm writing this with an empty stomach. Starving, impatient, and absolutely distraught. What started out as a good idea to enjoy a couple of wings for the big game became a night of frustration. I was told my take out order would be ready at 6:50. It is currently 7:33 and my order is not in sight. All I see are long angry faces of other customers waiting for their meals. As I stand here with zero hope that this will be resolved soon, I read the other reviews of this location, and apparently this place is notorious for kitchen backups, SAD! I'm not sure if it is the manager, the owner, or Sally J Smith herself, but good grief, GET IT TOGETHER. UPDATE: they made the same order twice hahahaha. Update #2: got my food at 7:50, I will enjoy every wing. But will do so with a heavy heart for those 5 orders in front of me who had to cancel. It is true, customer service has died. read more

Waitress and host was great the quality of food was so disappointing at least try to make it look like the menu.also tell your manager to get off his add and make his staff do there job read more

Half empty. 30 minute wait. Greeter said kitchen was "backed up". I asked how when the place is half empty tables? He said, "problems" in the kitchen. So, service will also be slow. Wife wants to stay though . I'll talk her out of this location next time. read more

I'm super disappointed. This location has always been good. Tonight's staff was 50/50. I ordered online for delivery. When my food arrived the bag had no safety sticker and I was missing my nachos. The lady I spoke to on the phone was super nice and said I could pick up the missing item and would throw in a cookie plus a brownie. Called back later and asked if I could have my whole order remade since it's cold already. They agreed. Got to the restaurant and received my food. I double checked and almost the whole order was wrong. I was supposed to get a plain burger, they put the works like ketchup, lettuce and etc. I wanted chicken nachos with cheese and peppers. They put chili on it with everything else. I had to go back and ask for the correct order. They REMADE the remake. I left and went home after a quickly checking my order since they close at 11 and it was 10:40ish. Got home and my order was still wrong. My burger was supposed to plain, absolutely nothing.. they put cheese which isn't a big deal. But I simply asked for no chili on my nachos and they still put chili. They hid it. I was pretty nice about the mess up but this is ridiculous. read more

Buffalo Wild Wings - Chicken nachos - Chicken Wings Near Me - Independence, Kentucky

The BEST cheese burger in town! Always tasty and their fries are crispy and great! I had the Blue Hawaiian which is always made great at this location. I'm a frequent customer and I highly recommend this establishment! read more

Buffalo Wild Wings - Great American cheeseburger with bacon! Always tasty and best cheeseburger in town! - Chicken Wings Near Me - Independence, Kentucky

My friends and I went there to watch the first regular season NFL game Thursday night. The sound for the game was HORRIBLE...could not understand anything the announcers were saying !!! Ask our waitress if they could turn the sound up but that only made it worse. Also, service very slow for not being that crowded. At one point while we sat there with our empty beer glasses while our waitress was sitting down at another customer's table talking and chatting for atleast 10mins !!! We finally left after the first quarter of the game. From my understanding, you advertise your business as a "sports bar"....what a joke !!! read more

Our family has a Super Bowl tradition of getting takeout from Buffalo Wild Wings so that we can just sit back and relax for the game. This is our first time ordering from this location for the Super Bowl, and it was by far the smoothest. There was a long line when we arrived to pick up our order we had placed ahead of time, but they were very organized and efficient and got us out quickly. We ordered our go to Medium Boneless Wings and a side of Chili Con Queso Tater Tots with Sour Cream. We will definitely be coming back to this location for the great customer service! read more

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Not clean and the food was not very good. Such a shame because it used to be really good.

Mobile pickup order seemed simple. Just walked up to the shelf and grabbed my food no questions asked or acknowledgment. The food was ready on time. The box was soggy from the wings, could be packaged better. Wings were decent though. Bogo sale on Tuesdays. read more

Buffalo Wild Wings - Medium and garlic Parmesan wings - Chicken Wings Near Me - Independence, Kentucky

Order the patty melt that was ok. My wife order boneless wings and Tater tots, big mistake both of those were crunchy and cold. The boneless wings here made Kroger's wings a better deal for the price. Bdubs has sadly gone downhill. For those that want a good meal just go to crewitts creek or las Rosas up the street. read more

Had a very strange experience dining in. I won't give the name of my server out of respect, but she was absolutely out of her mind. She made my family uncomfortable, almost yelling and being disrespectful when my daughter told her what she wanted to drink "we don't have that what else do you want". I understand you need reassurance but there's a nicer way to do that. My daughter hid in my chest out of fear while I told her what would be a good alternative. Got us our drinks, took our order, gave us the wrong food after a 30 minute wait then she started spazzing out and talking to the manager after we told her it was wrong, while also bothering other servers with questions while attempting to do their jobs. Never apologizing by the way, but going on a tangent about how she did exactly as we told her (she did not, we've been here several times and it was always accurate before this experience). Got it remade (incorrectly) and wanted it comped. She started huffing and puffing and the manager got it comped. We spoke to the table adjacent to us who had their check completely wrong. If you have children, do not come here because they will be made uncomfortable by the waitress who likely smoked crack the night before. Will not be coming back to this location. My advice to management at this location is to fire this woman before you lose more customers. read more

Our family ordered 30 spicy garlic wings they brought out bbq when we told them the order was wrong they wouldn't fix it but brought out the correct dipping sauce . So dipping BBQ wings in spicy garlic sauce is pretty gross. When talking to the manager Nicole she was extremely rude and did not care to help. She asked what I wanted her to do about it and then said she would have a talk with the bartender. We will not be spending time or money at that place again. If that's how service goes count us out. We would have been happy with a fixed order. read more

The boneless wings are good but the regular wings are just not good in my option. Service was good and friendly. Just not a fan of the wings. Price seemed kinda high but we ordered it lol read more

Charged me 3.49 for an iced water. Kid taking my order was shitty. Forty dollars for a meal that had a dry burger and cold wings is ridiculous. read more

Terrible service. Several tables open, just not cleaned off. Doesn't seem understaffed just not in any hurry to clean off tables even though there's a long wait. read more

What's not to like about wings. Yum yum yum. I always get them tho go so I can't tell you what the service is like but the wings are great.

Terrible service. have made online orders more than once and have canceled order after waiting over 30 minutes.

The food was fine. If you're doing takeout you're fine. Dining in is a bad experience. I was greeted by who I believe was a manager that had zero by idea how to seat a table. Another employee came out and seemed to take care of it. However, he wiped the table, came back, handed me two menus, and said, "Table ##," and walked away. So I sat myself. The server was slow but I think she was new. That was fine, I've been a new server before. She was nice just not attentive. No biggie. The first impression was absolutely. My expectations were very low. I'm dining in at BDubs, but at least act like you care. I'm not even going to harp on the server vacuuming during a UK game. We would have stayed the whole game but the place made it almost impossible. read more

Everyone loves wings! The kids love this place because you can play the table video games. The service isn't always the best be prepared to wait for you food and drinks. Fun atmosphere and great place to watch football just be patient and don't be in a rush because you'll just get frustrated. read more

This place has plenty of TV screens to make game day worth spending with them. The food is what you'd expect from a wing joint, with a few healthier not deep fried foods. There is also vegetarian options (like black bean burgers). They have a large selection of sauces, and a few dry rubs. The wait staff is friendly, and the managers don't just hide in the back. The beer selection is respectable. I've been to "specialty" bars with a better selection, but for a "Restaurant & Bar" it's good. The liquor section is disappointing for a bar, but if you're not particular about brands it'll do. The pricing isn't going to make this the bar of choice if you are just looking to get drunk. They also have the buzztime network trivia and poker, golden tee, a boat race arcade, claw game, and an update modern video take on the claw game. The bar has a bar top video game station and there are tablets with games to take to the tables. Indoor & patio seating, nonsmoking (except the patio). It can run out of parking during sports events. read more

Buffalo Wild Wings - Chicken Wings Near Me - Independence, Kentucky

This location is not accommodating to families with small children requiring a high chair/ booster. We came to this location for lunch and the dining room was closed (probably due to staff). They were only letting people sit in the bar area. They were very slow and had several tables available but they were only high top tables. When we asked if a high top high chair was available for our 2 year old we were told they don't have that. The waitress could not offer a solution so we just left. I don't understand why they could not have just closed one of the high tops and opened a low top in the dining room next to the bar. We aren't talking about a huge space, it's like 20ft. Instead they are fine with turning business away. Oh well, went to Skyline instead. Don't waste your time trying to get a table in this wide open place. read more

This place SUCKS waiters just sit around at the tables.. Me and my boyfriend have been here for almost 30 minutes and no one has even offered us a drink of water.. Im PARCHED. read more

There's a reason this location has such low reviews. We ordered food on feb 6 at 9:30 pm through the app. We pick up the food and realize they didn't give us any of our sides or sauces and they gave us the wrong size wings. We called twice that night with no answer. The next morning we call and the women says they will remake it for us just let us know next time we come in. My husband goes there tonight, presents the receipt and they say because he doesn't know who he spoke to that they won't honor it. Why would we scam $30 worth of food? That not a lot of money. I would've been happy with just a free fry- which I paid for and didn't get- so is that even really free? Disappointed. read more

After a District Championship game hosted at Simon Kenton vs Grant County we decided to grab some food before heading home. Thats when the adventure started. Upon coming though the doors we were greeted by (what we initially thought was) a nice young lady that informed us it would be a 20 minute wait (as they were pretty busy). No worries right, we can wait out turn. During the wait I approached the bar and ordered a beer from a polite and hard working bartender. Upon returning to wait with my family we watch multiple more groups come in and a few go to table which that had already been seated. after another 15 minutes of waiting, putting out total time in the building at 30 minutes we watch 3 tables get seated before us, but the problem with that is they were only waiting for roughly 10 minutes compared to our 30+. With being hungry and a bit tired we asked the hostess how much longer our wait would be? She preceded to as her assistant manager Bridgett how to handle the situation since we were it initially told 20 minutes, and returned to inform us it would be another 20 minute. This decision was made because we were the opponent of tonight's game in their home town. The manager Bridgett informed Ella to seat all GC people after they seat SK people. Thats where we get Chris the so called Manager involved, to say the least he was useless. After remaining polite and calm for 40+ minutes for our table we finally are being seated. While heading to our table I stick my head in the kitchen and again politely ask what the ladies name was (assistant manager) for future reference, but I was rudely informed that they cannot and will not give me her name! This cam as a surprise because I am business owner my self and would never allow this behavior from my employees period. I just say ok thank you and move on to my table. Now here is when our experience turns to good. Our server Rikki did a fantastic job of making sure that we had EVERYTHING we could need and want during our meal. She was also tipped very well for her politeness and hospitality. Now as for Ella, Chris and Bridget their hospitality was non existing this evening and I would assume it's a daily occurrence. This is a shame and astounding that a business has these type of individuals in place as the faces that greet and manage. In conclusion, it seems because we were from Grant County and had lost the district game to Simon Kenton we were treated in such a manner that was unacceptable and as a plague. Well as life shows we all have the same green money and the same red blood! We welcome anyone from Sk to to come to Grant County to be treated the same as anyone else in this world. !!DO NOT DO BUSINESS WITH THESE PEOPLE!! read more

Nothing special here, your typical BW3s. We went around 3 pm on a Friday afternoon and it was super dead, which worked in our favor. Our server was extremely attentive and cheerful. The building was clean and the food was decent, I'd return. read more

Buffalo Wild Wings - Chicken Wings Near Me - Independence, Kentucky

Update. Contacted customer service. No offer of a gift card or anything to redeem themselves for serving overpriced, low quality food. Just a filed report for a higher up at corporate to review. Weak effort once again. You can do better Buffalo Wild Wings!!! read more

I just don't get these places, you basically serve deep fried chicken and beer, but being able to get that to the table correctly is just to much of a challenge. The real problem we had here was the uninterested staff and some snotty teenagers who are just mad that they have to do something for their money. Skip it if possible. read more

This place has consistently decent wings. I've never eaten in, and only gotten wings to go from here. To go counter is efficient and the wing decent sized. I've had them short me on my Waze a few times, but if you called her manager to make sure they make it up to you the next time read more

Would give zero stars if I could. Last night will be the last time this place gets any of my hard earned money. The service is always slow but last night we had to wait almost 2 hours to get our food. Every (or almost every) table in the restaurant was stacked with dirty glasses and trash from long departed patrons. The manager was unapologetic and should be absolutely ashamed with how his restaurant performed that night. We did get about 50% off our bill but honestly we shouldn't have had to pay for it at all. We should have just walked out without paying after an hour. Absolutely unacceptable!! read more

Drive out 20 mins to come get my door dash order and ended up missing 3 items. All the food was old, cold, stale and hard. The cheese on my burger was transparent and the patty was hard as a rock. There's nothing good I can say about my experience at this location. My salad only had tomatoes and cheese, they forgot the dressing. And they forgot a whole burger and fries I paid for. If you see this place, keep it moving. read more

So I guess the pickup time for carry out orders should be when you should think about leaving your house. Unless you want to sit and wait another 10 minutes. Also this location is freezing. Fix your temperatures. And the new building design looks like a crematorium and less like a restaurant. read more

red bull gives you wings. just great wings. absurd how good wing is. good stuff. great wing

This place does nothing but disappoint. We stopped going after 3 strikes. Wait staff was never very friendly or helpful. And the food was always sub-par at best. The last time I was there with a buddy for a beer. The waitress brought us our beer and after one sip you could tell it was completely flat. When we flagged the waitress down and told her she said that she know it was flat when she brought it to us but her manager wanted to finish off that keg. Now that is something else. Knowingly bringing out product to a customer that you know is bad. Not going back. read more

Just average. I order wings with bbq and ask if they were hot or spicy. Well it came spicy. I do not think people have problems with spice. Wasted $18 dollars for nothing. The place was empty when football playoffs were on tv. Should have sent flags up. Want refund. read more

Try the naked tenders for a slightly healthier, yet tasty, meal, but don't come here if you're in a hurry. Service is friendly, but slooooooooooooow. read more