The Buffalo Wild Wings in Harlingen served my wife raw food and then spent weeks proving that nobody associated with this company cares when customers get sick. My wife bit into an onion ring packed with wet, gritty, raw batter that never should have left the fryer. She immediately spit it out because it was obviously unsafe and later ended up violently vomiting afterward. That should have triggered immediate accountability from management. Instead, the General Manager, Jennifer, acted annoyed that we even brought it up. No apology. No concern. No accountability. She refused to remove anything from the bill and treated the entire situation like it was somehow our problem. Then Buffalo Wild Wings corporate started sending scripted copy-and-paste responses promising that the franchise owner and field executive would contact us directly. That never happened. Not once. Weeks of silence after making repeated promises tells me everything I need to know about this company. Buffalo Wild Wings had every opportunity to resolve this professionally and failed at every level imaginable. Restaurant management failed. Franchise ownership failed. Corporate failed. People deserve to be served food that hasn't been tainted or under-cooked. Buffalo Wild Wings apparently doesn't care about that. read more

Horrendous performance from the staff we are watching the Mexico vs Korea and they are taking forever with our food. A lot of people have left since they didn't get their food and the kitchen is taking over 1hr for an order of nachos. The place is a mood killer I wouldn't recommend it save your money and time. If I could give it a zero I would. read more

Horrible place service Very slow had to look for a waitress food came out cold everything was cold, and they brought out a new order not much better. The only place that has a worse Rating is Jack In The Box and believe me they are better than this place. I will never come back trash food extremely greasy onions. read more

I have been coming here for years with my family and every time we are in town visiting family. They have outstanding service! From pick up to sit down I'm never disappointed. The bdubs in houston and San Antonio are terrible in comparison. See you next time! read more

Great food and atmosphere. Always great wings and Guinness on tap, oh yes. I shall return even though it is getting expensive. We had 2 beers and 2 meals, $50, yikes. See us on YouTube at Coolest Life. read more

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I see a lot of reviews complaining about bad service but I've yet to have had a bad experience at this restaurant. The servers are always kind and things come out in a timely manner. And the wings are bomb read more

I love B-Dubs, but the service here is HORRID. I say this respectfully but it's blatantly bad. If they would improve the service, I'd at least show up for the 'hit or miss' food. I'll show up for sporting events since the atmosphere is ideal, but other than that, I've resented from going lately. read more

Horrible service the food took forever i ordered boneless and traditional wings with fries, i waited for 15 min nobody came so i had to stand up and ask one of the waitress for the stuff that were missing. We were missing a side of fries, utensils and napkins, food got cold by the time i got everything read more

Just had a horrible lunch at Buffalo Wild Wings! Cynthia the bartender is a very unprofessional! She brought out my salad like 10 minutes after bringing out my co workers wings and didn't even bring me dressing! So I politely asked for dressing. She said "yes I'll get it right now." She proceeds to enter an order and then turns to the men at the bar and starts taking their order. My co worker got up and asked her for dressing and she said she would get it when she got a chance! I stormed off into the kitchen myself and slammed my hand on the counter and the manager turned around shocked! I asked him for dressing which was already sitting in the counter! Cynthia then comes back and asks "is that enough dressing or do you need more?" I said it's enough! When we were ready to check out she wanted to cash us out! I told her ma'am we haven't seen you the whole time we've been here! I had to go get my own dressing! Her response is "well, you ate didn't you?!" By that time I had had enough of her! I told her she was rude and I told her she's in the service industry.. she's supposed to serve us! She just said well you're being rude to me. And I told her she's deserves it and she needs to look for an other job if she doesn't want to help her customers!! Yes I did tell the manager and he said he would talk to her because they are short staffed. I don't think it will help. But people just a heads up ... avoid Buffalo Wild Wings if don't want to get crappy service from Cynthia the bartender! read more

Fries arrived all mushy box was smashed and I didn't get the extra sauce i ordered wont be ordering again. Wings also tasted incredibly dry and burnt. Waste of money hope your location closes. read more

Buffalo Wild Wings - Wings - American Near Me - Harlingen, Texas

Very slow service we had to stand up for napkins and drinks and food they gave me a wing with more veins than chicken and they brang the wrong wings and the customer service was horrible they took forever to bring the food and they messed up our order horribly the waitress was not attentive at all. Very bad, wouldent recommend !!!!!! Bad service !!! read more

Buffalo Wild Wings - Wing had a hair - American Near Me - Harlingen, Texas

If i could give it 0 i would. I ordered traditional wings and got boneless. I also ordered some mozzarella sticks and they had no cheese... legit no cheese on any of them. Dumbfounded by how bad places like this are. Never again will i buy from here id rather starve... read more

This is the worst Buffalo Wild Wings that I have been to in the country. The floors are disgusting and filled with food. The chairs were peeling wood splinters all over the cover. The staff is obviously to patrons that are looking to sit at a table. The restaurant was half full, but we still waited as workers walked past us. read more

Really bad experience in this location!!! Take 20 min for seat, 30 min for take our drink order, and after another 40 minutes food arrived cold and nasty!!! Service super slow and all waitresses have fun in the frt desk!! No recommend waiste money!!!! read more

Can't give zero stars- Had reward for my birthday of 6 wings and showed server app when ordered drinks. About 10 minutes later, asked when we might be getting them and was told We didn't tell him the sauce we wanted so he didn't order. My response was that he didn't ask.... Refilled my $11 margarita but not my husbands tea or son's soda even once, actually set son's cup at edge of table and he took it but brought nothing back. Then food comes, not wings so asked where they were again and he said he would be right back with them. In meantime, we notice that Husband's All American Cheeseburger had no cheese or tomatoes. All he ordered was the cheeseburger w lettuce and tomatoes so he got a plain burger w only lettuce. The server said he repeated what my husband wanted and it was his fault.....super rude. At same time he asks for our phone number to credit us for the wings. WE NEVER GOT THE WINGS but he was going to charge us and then credit us bc it was in my app. I said you never brought the wings, why would I give you my phone number for something we didn't get. We ALWAYS tip at least 20% as I bartended for 15 years but this was the first time I left and gave $0. He could eat our wings This was our 2nd and last time and I have 5 couples looking for places to watch games each Saturday but will now be going to Hooters. During our first trip to this location, we saw sigh saying there were happy hour specials, was a week day, so we sat at bar and asked bartender if there were specials? She said I don't know and made no attempt to ask so we had 1 drink and left. read more

servers just sks at this place food horrible i wont be here never again such a bad experience

Yajaira real bad server never came to gave us menus, napkins, refills, extra plates, ketchup got up several times to get our own things and restaurant was not busy but full of dirty tables and floors. Food was cold and sloppy. She was more interested in attending the men than us. We asked for our beers for last call and never brought them then she says were notgonna get charged for beer and i told her what are u gonna charge us if u never brought our drinks ? !! What a joke !! People put up with it cuz it's a franchise but it sucks. Bubbas 33 is 100 times better need one in Harlingen. Oh and manager no good either we didn't want a 5 dollar discount just better service !!! Cold ass food read more

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5yrs since i had been to a buffalo wild wings and it'll probably be another 5yrs before i go back. They were on a roll the day i went in. Service was slow (not a full house), draft beer was terrible and the food was not great. Don't waste your time and money, if you want good wings go to wing stop. read more

This place reminds you of home: especially if your home is a utility closet at an abandoned rest-stop. Legitimately surprised this is somehow a franchised BWW's due to its clear lack of cleaning standards and general stench of unchanged bleach water and last week's spilled beers. What is going on here? read more

Ordered one order of wings and 2 x chicken crispers with a burger / salad and philly cheese steak. The burger and cheese steak beat the chicken by 20 mins. More importantly the offical wings of march maddness had no tourney games on nor could they figure out how to on 25 tvs. Pesronally i would get a new mng to run this place right.. hillarious if it was not so sad. read more

The woman's bathroom at this restaurant is worse than a shitty truck stop bathroom on a back country road. The stall doors don't lock ( some of them don't even close), the toilet paper dispensers are falling off the walls, there's no hot water and the paper towel dispensers are broken. Come on folks, a little bit of TLC would go a long way. But on a positive note, our waitress/bartender is really great! read more

I will not return! We went here two days in a row. Both times while in the parking lot we were approached by pan handlers looking for food, money, beer and cigarettes. (They actually asked for those exact items.). I felt so uncomfortable about the guy yesterday I turned around and got back in my car and left (he was standing at the front entry). Today, we waited 8 minutes to be sated, no one greeted us at the wait to be seated sign though employees made eye contact with us and passed near us. Then I finally approached an employee who said sit where you like. We went to the only open tale where we were promptly informed by a different employee that the table was taken (no one was waiting near the wait to be seated sign). Lastly, we expected it to be noisy inside but it was actually just way too loud of volume on the the game. It actually hurt my ears and head it was so loud. In summary, I tried to dine here twice. Both times I found it to be uncomfortable and discovered such a lack of care for the customer iI ended up not eating there. I will not try to eat there again! read more

Very slow and disinterested servers. Food took way to long to arrive and hardly any patrons. Bathrooms are one step above an outhouse. No napkins, wipes, salt and pepper, menus and tooth picks on bar. If the corporation can't get this place to comply they should just close it. read more

i went with a group of people to this restaurant and waited for 3 hours for my food. All me and my friend got was a kids meal . We never got our food ,after 3 hours of waiting .The workers were so so rude and tried to blame it on me that they were packed . The service was terrible , workers didn't know what they were doing ,and lastly they don't know how to work a restaurant that is packed. never going back. 0 stars read more

Not in your typical BW3 stand alone building. Interior is large with plenty of seating and TVs. Unlike some of the previous reviews, our visit was a good one. The greeter was friendly and our waitress was fast, attentive, and friendly as well. It was busy with many tables full of people watching football but everyone looked to be getting good service. The beer and food was as expected. Nothing from this visit would keep me from coming back. read more

Buffalo Wild Wings - Not your usual BW3 building. - American Near Me - Harlingen, Texas

I mean it's a B Dubs so you know what you are getting. BUT it's NON SMOKING! Chicken and beer. Hard stuff to mess up. read more

Buffalo Wild Wings - a glass of beer on a napkin - American Near Me - Harlingen, Texas

Wow I loved the sauce less wings! I didn't know that wings were supposed to be eaten without sauce. And get this y'all I asked for sauce on the side and they gave me two sauce cups for 30 WINGS! read more

Buffalo Wild Wings - A lot of sauce for 30 wings - American Near Me - Harlingen, Texas

They should make a half star on this . The foods good if you want to wait an hour for the food . The customer service sucks to the max . The server I had was named nick and was a horrible waiter . Don't go unless you have the time to wait for your cold food .. read more

The service here is rotten. Called in an order for take out. Got there in the time they quoted. Waited an extra half hour. For FOURTEEN stinkin' wings. I witnessed servers, cashiers, and assistant manager running around in a very busy fashion, but not actually getting anything DONE or anyone SERVED. This is my second experience like this at this location. I'm done. read more

This place literally stunk... like an old mop. They didn't seem to have clue cuz they used it over and over. Service and food was good but that smell made the whole time unenjoyable read more

I always have enjoyed BWW until recently, however this location like many others now lack service, and good food. We sat in the bar area, had two different servers, our order got messed up, no silverware, had to eat with a plastic fork after I asked twice for any utensils and was told they were behind on dishes, which seems like a big concern. No sign of a manager anywhere. The staff almost seemed like they were really trying, but again they did not have success. read more

This place is absolutely freezing for one thing. I ordered the All American Burger and asked for Hatch green chile. When I finally got it, it was the chile sauce and beans on it. I could not get the waitresses attention. The burger was ruined. Service really sucks here. read more

Food is consistent here and we always enjoy it. The service is sometimes slow, but adequate. However, it is so loud and so cold in this restaurant, we are uncomfortable the entire time. I wish they would tone down the loud bar atmosphere during the lunch hour. read more

First time customers. Place was pretty much empty when we arrived. Only 3 tables occupied and 2 people sitting at the bar the whole time we were there. One table of customers walked out for being ignored to long. After 15 minutes of being ignored we tracked down the waitress & ordered beers. 25 minutes later had to go to the bar and complain that we still had not gotten our drinks. Ordered our wings and waited 45 minutes for them to arrive - barely warm. Service was absolutely horrid and bordered on non-existent. Would have liked to complain to the manager, but he/she was no where to be found. Don't even get me started on the state of the restrooms. Take your business elsewhere. read more

It's wings and beer. You can't mess it up. I like this location because it was recently remodeled and now has HD flatscreens galore. If it's sports and on TV you'll likely find a screen showing it. read more

Didn't even sit long enough to order my drink. Which was 10 minutes, and no one came to my table. Horrible service. I was only going there to watch the baseball game and they didn't even have the game on. I only went there for the game. Their food is sub par anyways, goes along great with their service. Keep up the shitty work and this location will be out of business in no time. read more

Are we on island time here? We just went in to watch football & have lunch....but 1 hour after ordering a salad, & not getting it YET, we paid for our beers & left. read more

Buffalo Wild Wings are my favorite Buffalo Wings. Lots of TVs with sports going on. Excellent place to grab some brew and eat with the buds. read more

Went today hoping it got better than the last time went and honestly was twice as worse. Place was mess, trash on the floor, fries here and there, the hostess sat us on a dirty table and badly cleaned the table with a rag she found on a random booth. We relocated to a clean table on our own. Then the waiter took our drinks and 15 min passed and I got up to see what happened and our waiter was just there in the kitchen along with other employees talking. She totally forgot about our drinks. I would be fine if it were busy but it wasn't. No excuse for this mess. These located need new management. read more

Maybe Sunday staff are never trained to refill, order, or check in filled tables. We ordered wings as an appetizer for 3, they arrived hot but at least 49 minutes later, good, but we were so hungry we ordered burgers knowing it would be a long wait. Good thinking, but the burgers arrived about 30 minutes later with unordered cheese. Because we ordered topping ingredients and never mentioned cheese, waitress quickly returned the order. 30 mini later our order arrived with the same warmed fries. Game was good. read more