It definitely doesn't beat Wing Shack... but it is really good. Me and my husband LOVE IT. We don't like eating inside and it IS cheaper to order online. Inside would be like $30-40 but with the deals on the app, it comes down to around $20. Sometimes the service is fast, sometimes very slow. It can get pretty loud but it isn't that bad. They do well keeping it clean. Food is always hot. If we were rich we'd def go a lot more. read more

See all

So I'm teetering between 3 1/2 and 4 stars, but I'll go ahead and give it the extra 1/2 star. This place isn't really that bad. I've been to multiple BW3s all over the country, and trust me, I've been to much much worse. Your typical franchise BW3's, sports theme, sports decorum and TVs everywhere playing woke NFL football. I was greeted after maybe about a minute or so meandering around the entry point. Really nice girl with Halloween makeup asked me where I wanted to be seated but I wanted to sit at the bar so she told me to just make my way which is what I did. The bartender, actually all of them were super cool. I wasn't sitting there more than 30 seconds before being acknowledged and ordering my first cocktail. And the entire time I was there, I felt valued and was in constant conversation with a majority of the service staff as well as other customers. It was actually really nice to be honest. All great people. I ordered 20 wings with 4 different sauces. I wanted my wings drenched and with the salt and vinegar dry rub, over the seasoned, but they didn't come out that way. But it's fine, they were hot and still flavorful. I ordered fried pickles immediately when I ordered my cocktail, and they sort of dropped the ball on that, because my wings came out first and I had to ask about them, but that's not really a big deal either. It's not like I'm sitting at a white glove five star Michelin restaurant. It's Buffalo wild wings after all and the attention and service supersedes other people's reviews here on Yelp. I sat, ate, imbibed, and had a great overall experience with quite a few of the staff. You can't really ask for much more, so if you're giving 2 stars or less, you got to be pretty snooty considering the place you are writing a review on. The next time I come through Gillette, I would not hesitate to come back in here again. It was pretty damn good for what it is. read more

See all

Took forever, forgot our orders multiple times, accused of not paying, worst service ever received. Ordered unlimited wings, spent almost 4 hours in restaurant waiting for only a third set of the wings, 22 wings in total. I would never recommend ever again, ordered boneless and gave me bone in every time. Receipts printed twice, causing accusations of not paying. Last hour there received 0 refills. Don't eat there read more

Came to this BWW because we were in town for a wrestling tournament and figured it wouldn't be too busy for Valentine's Day. We sat down right away but waited for over an hour for our food. Kids meal was incorrect. They took it back and we waited. We finally gave up asked for to go boxes for what food we did have to take our food back to our hotel. We finally got our kids meal and appetizer as we were packing up our food. Kids meal was incorrect again. Wait staff was very nice. Noticed a couple of tables get up and leave during our time waiting. We should have done the same. But since we already ordered we figured to wait it out. Not going to lie we will not be coming back when we are in town again. read more

The food is awesome. The atmosphere is good, even though it's a little loud at 11 am. The managers are great. We have met a few wait staff who have all been awesome. Any mistake is immediately fixed, and we only ever have a mistake when there's a new person (2 times so far in the last 10 months). We go here easily 2-3 times a month. read more

Terrible service. Sat down in restaurant area couldn't get any service. Moved to bar side still nobody would even take a drink order. Staff was to busy washing menus. Very disappointed read more

Literally the worst customer service I have experienced in a long time. Half of the tables were dirty. The staff seated us then "didn't realize" we were there for almost 30 minutes. The bar messed our drink order. We never got water. The staff looked like they were just hanging out. Believe the bad reviews. They are true. read more

Was so looking forward to wings tonight, but sadly I was shorted on my order, I did not get my celery & carrots when I specifically asked for them and finally the wings were dry :( I would recommend getting your takeout wings from somewhere else like Pizza Hit or something. read more

Waited at the door for a lil while to be seated, the server who was sweeping next to us didn't acknowledge us at the door at all so we patiently waited hoping the other boy and girl would seat us instead. They saw us and continued their conversation at the bar and left us up front wondering what to do. We ended up leaving after waiting a few more minutes of waiting. read more

Came for lunch after a shopping trip. Was seated right away. The hostess was pleasant and polite. The waitress came quickly to grab our order. The place is so dark you dont realize how dirty it is until you start looking around.. the booth walls are black and covered with smears and splatters of sauce etc. The food came out very quick. The wings and fries were great. The chicken sandwich was disgusting. It was slimy and stringy and off. It may have been bad. Wont be going back read more

See all

This place is awful! From the food to the staff. It's over priced to begin with. You wait forever and then 90% of the time it's wrong. We have gone a total of 4 times in the 2 yrs living here. It's always been a long wait to get the food and it's never been right the first go round. You have to ask for refills cause no one's offers them. read more

everything took a very long time! the waiter didn't come. i had to call him myself! then we waited a very long time for our order, although there were very few people. read more

Such a terrible experience. I'm not sure how this place stays open. We've given this place a total of 4 tries over the years and will not be back again. We were seated and waited forever for a server, when she finally arrived she complained of how busy she was and took our order which seemed difficult for her. Then we waited forever again, when she returned she apologized for the kitchen wait but I had to ask for our drinks again. she then cursed in front of our family as she had forgotten to get them. food arrived, we ordered 30 wings to share and were not given any plates or silverware. My husband ordered a burger that never arrived but it remained on our ticket. The waitresses were arguing among themselves, which was incredibly unprofessional. Overall terrible experience and we will not come back. read more

Do not, repeat, DO NOT come here on football Sunday. Took almost 30 minutes to order to order food, and over an hour before it came to the table. Bathroom smelled like death. Asked for a specific game in any of the 20 TVs in the dining area outside the bar area and they switched it at least twice to other channels during key game moments. Not that sushi in Wyoming would be my first choice, but probably a better option the BWWs on NFL Sunday. Wish I could leave zero stars... read more

We come here all the time to watch football and eat, this time was the absolute worst! We had to keep asking waitress' and waiters to get stuff for us because ours was to busy doing whatever she was doing, they had her bartending and waiting tables. when we finally did get to order food, she forgot about us and I could see our food sitting under the warmer for 10 minutes I asked someone to go get it for us, she went and got it but it was cold. A long time employee did come and speak to us, I explained the situation she offered to get me fresh food which was nice but by this time (3 hours of being there) we were ready to leave. read more

We love BWW just not this restaurant. The original wings with Caribbean Jerk has very little sauce. The naked wings were like rubber and the fries might have been a day old. $31 for all of this. No carrots no celery. Wouldn't bring to car during COVID and made us come in to find employees standing around with nothing to do. I swear they just keep getting worse! read more

Came here a few months ago to get my to go order n they forgot half my order had. To go back and get it the rest. Ordered another to go order today at 3/6/2022 same shit they didn't put none of our veggies and didn't give us no utensils or condiments yet again. read more

The good, door greater was very nice and the food was warm. That's it! The bad, seater was very rude. Said "here's the table" and walked away. Our waitress appeared to only have 4 tables. Two before we arrived and one after. We were not even acknowledged until after she took table number fours order which was literally right next to ours. In total it was about 20 minutes before being acknowledged. It was then approximately 30 minutes before the food arrived. The girl serving the food was not our waitress. She apparently didn't care about us at all. She dropped the food off and walked away. We needed silverware! We did not see our waitress for roughly 5 minutes. The food was warm and tasted good. There was very little contact from anyone for refills, etc. When finished the waitress brought us someone else's check. From arriving to leaving we were there for just over 1.5 hours. With two children it was not much fun. Not recommended... read more

Sat at the bar, service was OK, beer selection decent, the food was also as expected heavily battered pieces of chicken. Sauces were pretty good, my only real complaint is it was so loud, with only a hand full of people in the place the sound was at full blast, also 2005 called and they want there old projection TV back...The one behind the bar is pitiful, well past its useful life 480 dpi or less. read more

Onion rings were over cooked, wrong food brought out. Not a good time today. Another hit and miss

Terrible experience from start to finish. Party of 9. First thing our waitress says is "OMG I'm not good with big tables." Almost every food order was wrong, everything was cold, silverware was dirty, and to finish it off even the pen she gave to sign the receipt had exploded and ink was all over it. Waitress rang the wrong order onto my credit card. It was a total mess. I complained, they knocked $10 off. Seemed pretty petty considering the bill was over $150. I wish I could give less than one star... read more

Good food and great service. The staff were friendly and went above and beyond. We were here to watch the football game on their big screen TVs. They had a couple of different games going on different screens. read more

Went for Thursday Night NFL and there were a lot of Broncos fans there, understandably. Drinks came out slow but were cold. Ordered wings combo and was underwhelmed but my companion and I made the most of an otherwise wonderful evening. read more

Food was good. Had boneless wings with Carmel salt sauce (excellent) and a Nacho Burger for main course (even better). I had an issue with a TV showing my game and when I sent in a complaint online, I received a call from the manager within 3 hours on a Sunday. Absolutely unheard of--best customer service ever!! read more

The service here can be really spotty, especially in the bar area. I had to ask for my ticket three times before I got it and my friend had to ask four times. This was on a dead Tuesday evening. This week, a friend of mine accidentally left his debit card at the restaurant, and it was placed in the safe at the restaurant for safe-keeping. Great, right? Not exactly. He discovered that three plane tickets had been booked on his card, and $400 had been taken from his savings. Wow. Please screen your employees more carefully. read more

I've never liked bdubs, but my boyfriend and I were in search of cheap eats around 9pm recently, when happy hour USED to start. Well, now it starts at 10, and the specials are different (read: not worth the gas it costs to make the drive). Not only are the specials different, but the service is INdifferent. Avoid... read more

I am so so disappointed. We first sat down like normal and waited at least 7 minutes to even be greeted. Then once we had a waitress notice we where there we had to wait 8 minutes for our first beer. A very nice manager came over and asked how long we had waited. She did speed up the process of getting our beer. We ordered our appetizer and wings and a burger. The food came all at once :( bummer... The burger was great and so was the queso dip. The wings how ever where horrible. Cold. Stale and crappy. Waitress was very nice and trying but the whole experience sucked :( read more

We arrived at 3pm, the rest of our party was here by 3:15. It took forever for the waitress to even take our order. We didn't get our food until 4:15pm (there were only 3 other tables eating and 4 waitresses sitting around). The chicken on my sandwich was very rubbery in texture and tasted like it had gotten freezer burn in a freezer. The chicken was even worse than the one's at Burger King. Also the waitress told my friend there were 20 wings in a medium but it was actually on 15. And my friend found bones in her salad. read more

Food was good but the music was so loud we could not visit. I do not see why they have to have the music turned up so loud. We wanted to have a relaxing meal and visit a little bit. I do not think we will go back if they are going to keep their music so loud. read more

The food was pretty good. I had a Buffalo ranch crispy chicken sandwich, minus the bun. I loved the pickles that come with the sandwich and substituted cheese curds for FF. My waitress was friendly and kept my drink fill and my table clean. read more

The restaurant has been bought out by corporate and the management has been replaced by trained corporate managers . The staff is outstanding and the food is up to the standards of any Buffalo Wild Wings that I have ever been in. Shout out to our waitress, Lyndsie, it was her first night on her own and she did an awesome job taking care of us. read more

Charming waitress, and manager allowed us to sit on the patio as we were traveling with our dog. Very much enjoyed the service! Our only critique is a lack of garnishes on our drinks and no celery and carrots were served with our wings and blue cheese. But we were so pleased with everything else we didn't bother to complain. Overall a great place!! read more

Wait Staff has very little customer service. 2x in one week had to say something to the management. Manager corrected right away and I'm satisfied with that - but shouldn't have had to once, let alone twice in one week. Food is good, wings are way overpriced, even for Wyoming. Wait times are not usually ever too long, been coming since they opened and have waited a maximum of 10 minutes. Lots of tvs, great for games and events. Activity pads for kids are great - helps keep them occupied. read more

Food was fine, service was good, everything was clean, lots of TVs, not noisy, just what we were looking for. The management was excellent! read more

The staff is friendly and helpful. The food is very good. If I were rating only these things they would get four or five stars. Unfortunately this is the loudest restaurant in town, and I can't enjoy a meal in that environment. And it's not even loud music or something fun. It's all loud sports and people yelling over the noise of loud sports. Their buffalo wings are about as good as the best in town at the Prime Rib. The second time I ate their food I chose the carry out option, and I give that experience five stars. But over all I have to give them three stars because of all the noise. read more

Seriously the worst service I've ever had at a,Buffalo Wild Wings. My brother and i are travelling cross country, and stopped to watch the Blackhawks playoff game. We originally sat at the bar and the bartender straight up neglected us, so we switched to a high top where the server just seemed disinterested. The only good thing I can say about the place is that the food was hot and fresh. Other than that all I can say is that everyone else seemed upset that they were at work and had to wait on people. read more

Really not super impressed with the service. It takes zero effort to be polite and freaking smile occasionally, especially when you work in the service industry. Been there, done that, it's not that hard. The food isn't even that great so there's pretty much nothing that would drive me to return. read more

Buffalo Wild Wings has to have the worst service in town. Go in at anytime and look at the ten waitresses standing around talking and not doing their jobs. I am not surprised that this business is lucky to have 5 tables at once for dinner. Absolutely garbage. read more

Worst boneless wing I have ever had. Half of them I couldn't stick my fork through them and they tasted like shoe leather. The waitresses we also fighting the whole time we were there. Went for the UFC fights and left right away because of the food. read more

I had 15 traditional wings. Half buffalo half spicy garlic. My wings we're a little over cooked and crispy , but I would rather have them Like that then on the other side of the spectrum. My wings came out very fast and were kinda small probably to being overlooked and were kinda cold. I'm guessing they had the wings cooked in large batches waiting to be tossed in sauce . I had cheesecake bites for dessert ( which were pretty good , probably wouldn't get again) and they took forever to come out , but they were busy. I wasn't impressed with this BW3's however since they just opened maybe it will get better once they get things going for a longer period, but it was not horrible. I have eaten at worst Buffalo Wild Wings and Better Buffalo Wild Wings. BW3's seems to be inconsistent in general and is why I stopped going to them in general. read more