Went to this location with my cousin and my brother and it wasn't bad. We went for lunch last year and had a fun time getting the best use out of the lunch deals that Buffalo Wild Wings has to offer. The food was delicious and the atmosphere was good too. As this one had a unique vibe to it with its design and interior. When it comes to service that's where it could be improved. When we went it wasn't too busy but it seemed to take our waitress longer than it should've to get us refills on our drinks. Or to get our food when we were waiting for our meals. It also seemed to take longer than it should've for us to be seated too even though again the place was not very busy. The other criticism is the layout of the TVs as they're kind of placed at random which can make it frustrating to watch any game that is on. In the end, this is a decent location to visit and get lunch at. But it still has room for improvement. read more

The manager (K.C./Casey) was even worse--no apology, no accountability, no attempt to resolve anything. After the food was served, we were informed they had no blue cheese dressing. For a wing restaurant, that's like McDonald's running out of ketchup--completely unacceptable. This isn't a minor issue; it shows a failure in basic inventory management. A quick run to Costco or Restaurant Depot could have easily fixed it. When I jokingly asked the server if they could comp a dessert since a key part of the meal was missing, the response was: "We do not give away free things." No tact, no professionalism--just blunt and dismissive. The manager (K.C./Casey) was even worse--no apology, no accountability, no attempt to resolve anything. Just more attitude. The ambiance was dirty and excessively noisy, and several TVs appeared defective, displaying unnatural green skin tones that made viewing unpleasant. On top of that: dirty tables, inattentive staff, and unprofessional behavior that made the experience uncomfortable. Checked Yelp afterward, and the ~1.5-star rating makes sense. This is clearly a pattern, not a one-off. Second visit--and definitely the last. read more

The worst experience I've ever had of unprofessionalism and lack of leadership from their so called manager. My boyfriend and I went for my birthday and the server came to ask if we wanted drinks without giving us the menu, but only asked my boyfriend and not me. I waited an extra 5 minutes before she came and took my drink order when I showed I wanted to redeem my FREE birthday wings which she said yes that they could do that. We already ordered separate meals as well around $100 worth of food and drink. Condiments on the table were empty, we asked for a bottle and never got it so I had to get up myself and go take it from someone else's table. We also had to ask for utensils but everyone around us had them already. The food was bad but our server came and asked how all the food was before I even received it to take a bite which I thought was pretty dumbfounded. When we got the bill, we asked why we were charged for the free wings and we were told the system was down to redeem it. I let them know I wouldn't have ordered it if I was informed that a free entree was not going to be free but was told "we can't comp it because it would look bad on us". Ten more minutes of waiting they came back and said they took it off the bill but that it was our fault. I am embarrassed by how awful they handled this after a bad experience in the first place. It wasn't even busy- what a waste of a birthday dinner. Never coming back. read more

Wow this place fell off so bad! We went last night to grab a beer and few apps. No one at the front - apparently tables are free for all? You just grab a random table and wait for someone to come take your order - they may come, they may not. When they do show up, they'll be annoyed and pissed off. We asked for the happy hour menu - the server said they just updated it today so she doesn't know what the specials are. The table and the high chair were sticky, the whole vibe felt so depressing. Please stay away and go elsewhere! read more

Positives: good ambience, spacious, staff is friendly and super cool, and food is decent. My go to sports bar since it's so close to my house. Negatives: poor business judgement. They were only one of a few BWW that charged a $10 cover charge during Pay Per Views (most BWWs do not). Since UFC moved to a subscription instead of PPV, they insist on still charging $10 even though we can watch it for much cheaper at home. No thanks! Don't recommend this place for greedy owners who have no sense of the customer experience - definitely avoid during PPV events. read more

UNDERCOVER BOSS! That's what this location needs. The people who work there have gotten way to comfortable. I arrived on a Sunday around 2. Upon entry, behind the hostess area, there is an entry door leading into the kitchen. The employees were congregating there talking. We walked in. No one left the door way, she just stood there and told us there was open seating by the bar. Yes, I was expecting her to walk up to the counter, greet us, and point over to the bar area. There is a partition separating the dining areas.. As we went around the wall, there were EMPTY UNTURNED TABLES EVERYWHERE. I counted 7. And there were only 5 tables being serviced at the time. The place was EMPTY. Which is more of a reason for it to be clean. Instead, people were congregating by the kitchen. It took about 10min for the waitress to take our water order. They messed up on the order but it was fixed. The burgers were good. So it's really nothing bad to say about that. The overall experience is what brings the score down. read more

Buffalo Wild Wings - Chicken Wings Near Me - Dublin, California

One of the worst dining experiences I've had in a long while. My group of 8 went on 5/4, which was game 7 for the Warriors in the Western conference so the place was packed and rowdy. That didn't bother us, it was to be expected from a sports bar. What did bother us was the attitude from the staff, poor service, and food. The hostess didn't walk us to our table, instead she just pointed out where it was and we sat ourselves. We were not given menus. We tried to scan the QR code on the table but the menu would not load on some of our phones. So my sister looked around at empty, dirty tables and found some menus for us. A few minutes later, the hostess walked by our table with menus for us but when she saw we had gathered some, she rolled her eyes and walked away. Our server, clearly overwhelmed by the busy night, came over after a few minutes and took drink orders and food orders. She did bring out the drinks promptly, many of us just requested water. The food came out super quick at first, with most of our party getting theirs within 10 minutes. However my sister, her boyfriend and I sat waiting for our food for another 10-15 minutes. When I finally asked the waitress to check on our food as the rest of our party was almost done, she did not look pleased and said she would try to see. We waited another 5-10 minutes and then the rest of the food came out. I ordered the three pieces crispy tenders. Our waitress accidentally put in the naked tenders. So I received three small, thin, dry tenders served cold with fries. Not worth the $17 for the plate. Our waitress never stopped by after that to check on us so I just ate the food since my group was pretty much done eating. Just overall an unpleasant experience. read more

Buffalo Wild Wings - Naked tenders - Chicken Wings Near Me - Dublin, California

Underwhelming experience to say the least - this location for a Thursday Night Football game - the game turned out to be a ball biter - however the food was a complete downer - to make it worst the drinks ( 1 beer) arrived 30 mins after the main course :( Not sure if this location is understaffed or just poor service - the server at the entrance mentioned it was walk-in seating - but if they were understaffed, we would've expected she would step in to help the server taking out order The wings were meh - the kids menu items tasted better - we've been loyal B'dub customers though the pandemic and before Look elsewhere for your Monday and Thursday night games until the taste and service improves read more

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B dubs has turned it around! Great service and the wings are fresh and have plenty of sauce. I would recon debt going on deal days so you don't spend $70 on 30 wings though read more

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Come here about once month for lunch and always ordered their 10 Traditional Wings lunch special which comes with Fries and a soda for $14, GREAT DEAL. I usually get 5 Lemon Pepper & 5 Original Buffalo, they always comes out prefect. The service here at this location is great. read more

Buffalo Wild Wings - Lunch Special 10 Traditional Wings, 5 Lemon Pepper & 5 Original Buffalo with Fries - Chicken Wings Near Me - Dublin, California

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I brought my family for Wings, but since they are having the UFC Fights, I get Charged $10 to enter the restaurant. I really don't care about UFC. On top of that, the sign said 7pm, we arrived at 6:15 and the hostess says "Oh, we're just charging everyone." Then, why have a Sign that says 7pm. LUCKILY...Kiki has Excellent Customer Service. Or, I would have Rated this Restaurant "1" Star read more

Disappointed with the service for dining in. Basic stuff serving water for everyone. Getting a check once we are done and ready to pay, I understand sometimes there are a lot of guest, but then at least be courteous. Staff needs to understand when people come to dine it's not just the food but the service and how you treat your customers adds a lot to the experience and decision whether to come back for more or not. read more

Staff did what they could with what staff they had... 1 manager, 1 server, 1, what seemed to be busser/ possible kitchen staff and whatever cooks they had in the back. No one to greet anyone at the front, and when we were greeted by someone who didnt look like he belonged in the front, he told us to find seating anywhere in the designated part of the restaurant. I had to bring to their attention that we had a party of 8 and there were no available tables able to fit us or cleaned to be fixed to fit us. Had to shut down one side of the restaurant despite the server doing what she could to serve everyone else there, but spreading her thin like that kept certain parties waiting. So even though my order (sampler) came out last, my cheese sticks were solid and onion rings was a mixture of half crunchy and have soft. Props to the employees and manager for keeping the ship afloat, but more staff could definitely be utilized!!! Otherwise, I would've given more stars. read more

Dude. How did bww fall off this bad. Wait staff were not helpful. Severely understaffed. read more

I placed a delivery order on 07/27 through the BWW App for boneless wings. Upon receipt, our entire order was incorrect. We received all bone in wings which my family does not and will not eat. I called the restaurant to notify them. Since they said they couldn't redeliver my order, I requested a refund. After arguing to get my money back and not just a food credit I was told it would take around 48 hours or so. I have followed up almost weekly, and still almost a month later I have not received my refund. I am pretty sure the store is just giving me the run around and hoping I drop it. I have left feedback with corporate and also have had no one contact me. This is completely unacceptable and if I could give 0 stars I would. We won't be dining here again. Still looking for my refund and hope eventually for resolution here. read more

Food was surprisingly delicious - 10 boneless wings and cheesesteak sandwich with wedge fries and drinks (soda, tea) for pick 6 special ~$32.00 with tip. Service was excellent, even though we had three servers. Probably, a function of arriving at 520p, and not being ready to order because we sat immediately, but used restroom. read more

I've been here a few times so far and it's always busy. I highly recommend getting there, maybe about an hour, before you think you'll be hungry when it comes to sitting in the bar area. However, despite it always being busy, service is pretty fast. You never have to wait too long to get your food, your next drink or whatever you need. Just like all BWW, every tv has sports sports sports so you're never not watching something. It's a pretty chill place to hang out at and it's nice because even though it gets pretty packed, you can still talk to and hear the person across from you. read more

We haven't been in years to one of these cuz our last experience was booty too. But the Huz had a craving, so we went. "Big mistake, huge." Food was eh and service was even worse. Every time we asked for something, she paused and made a face. We couldn't get out of there fast enough. Shoulda learned our lesson the first time, but we won't ever be back for sure this time. And we didn't even go to this specific one before. It's like all of them across the board are ridiculous. Waste of money. read more

EXTREMELY DISGUSTING, the moment I walked in it smelled horrible it literally stinked, it was impossible to ignore. Even worse there was noticeable weed inside the restaurant bench where we sat & a piece of wing just left there. Completely unacceptable for a place serving food. DIRTY, UNPROFESSIONAL, & VERY UNCOMFORTABLE. Ended up walking out because there was no way for me to enjoy a meal in those conditions, definitely will NOT be returning and DO NOT recommend this place. read more

Buffalo Wild Wings - Chicken Wings Near Me - Dublin, California

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Came in for a quick bite of the usual spicy wings. The server recommended the lunch special ($14) that comes with the fries and drink instead of paying the similar price for 10 wings straight up, thanks! The wings were kind of small, but well crispy to avoid being soggy from the sauce, another great recommendation for the bartender. The servers are quite friendly but not very attentive - I had to flag them down a few times to get some help. They have open WiFi but I guess their service is down, yet the servers weren't sure if it was public or not. I appreciate them hooking me up with the password to one of their password restricted signals. BWW is always an okay place for snacks and a beer, and I'd definitely come back. read more

Terrible, asked 3 times for kids menu. Gave me plastic forks as utensils. Beer cheese steak sandwich was garbage. Bread was stale. Horrible service. And to top it off... no wifi LOL. The fry's were fresh tho read more

Buffalo Wild Wings - Chicken Wings Near Me - Dublin, California

How about starting with NOT lying about a FREE chicken sandwich today VETERANS DAY when in fact it was just $5 off on the order after buying 6 traditional wings as well and after taxes and tip??!!! What a scam read more

The owner should try their own wings. Haven't come for a while and it has become terrible. This "wings" restaurant makes the worst wings I have ever eaten. The wings were dripping in sauce, the "teriyaki" sauce was more like medicine (chose it the first time, maybe it has been always like that). The crazy kitchen staff could have just bought wings from Walmart and bake it a bit and it would have been much better. Staff were also mostly not good, the one answered for takeout left in the middle of the order and never came back, I was driving to the restaurant and waited patiently for 20 minutes to see what a jerk they have hired, and how mismanaged they were. Then actually getting a table to eat and the wings came out after 20 minutes (I am kind of not surprised because their takeout has been pretty untimely), the whole time wasn't served even water. read more

What could we improve? I would recommend answering the phone, I've literally been trying to get a hold of BWW in Dublin Ca for over 20 mins, do I really need to drive there from Livermore to correct their problem? The answer should be no, but I can only assume they don't give a shit about picking up their phones Here goes another 25 mins of trying to get any kind of reply Don't hire children who don't want to work please read more

I came to Buffalo Wild Wings on National Wing Day expecting a fun celebration with great deals and even better wings. Instead, I left completely disappointed. Took us 20 minutes to barely receive water cups and dirty menus. They turned off online ordering so we couldn't capitalize on any of the deals revolving around national wing day. The place looked close an hour and a half before closing. We didn't even place our order because 30 minutes nearly passed and no one came to check in on us. And closing time was nearing. So we ended up leaving and going to wingstop instead. read more

In ordered online and the food was nasty. My chicken was really hard and my salad was hot. They put the entire order in the warmer. I thought salad was supposed to Be served chilled my salad was wilted and not appealing at all. read more

Buffalo Wild Wings - Caesar salad - Chicken Wings Near Me - Dublin, California

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I was here tonight for nearly an hour and no one came to take my order, went up to the take out counter to ask for help, still received no help. This Buffalo Wild Wings servers just stand around and do nothing. Sucks because I like the wing flavors. read more

being nine months pregnant and really having a craving for wings thinking about what that first bite will taste like so what do you do in that predicament order some mofo wings BUT upon arrival for pickup ended up needing to turn around multiple times in hopes to fix the order ended up getting so pissed off just left disappointed if you want your order completely wrong and the quality of food is just sad like it had been sitting there for hours and it was just tossed in a box sure why not go test your luck going to this location ; contacted their customer support line and it's been weeks at this point they haven't done anything to resolve the issue read more

This location sucks. I've ordered from them a couple of times and they always get it wrong. Either leaving things out or getting the wrong seasonings. The ultimate screw up though is I went in for the all you can eat traditional wings and the waiter said they can only do boneless that they don't have the button for traditional wings. What a load of crap. The difference in price is 5 bucks. Add it as an ala carte item or open food. I just walked out. read more

Comically poorly run location. Cousin left a prescription bottle there for 30 mins, walked to the car and back - and they threw it out. Mistakes happen, I call, and the manager says 'not our problem'. Great way to smooth things over. Do not go here. read more

Arrived on a Friday night with 7 friends. * No one greeted us for 10 minutes (waited to be seated because our party was too large to sit at the bar which is open seating). * Once we were sat, no one took our order for another 30 minutes. * Orders for 5 of us came out on time, the other three people were left without anything to eat for another 10 minutes. * Two of our orders were incorrect and an order of cheese curds was forgotten. (Luckily the waitress brought one out and comped it for us. 1 star for that!) * The waitress let us know that our party size required that we pay a mandatory 18% tip. When she brought our bill, she did the math completely wrong and charged us a mandatory 26% tip. This is completely unheard of and unacceptable. I attached a photo of the receipt to show the waitress charged a $40.36 tip on a subtotal of $154.91 - and labeled it "18%". What kind of math is this??? Terrible experience. read more

Buffalo Wild Wings - Waitress didn't do her math correctly and charged us a 26% tip. ‍ - Chicken Wings Near Me - Dublin, California

We were in town for work and ordered dinner online. Spent $86 - wings and mozzarella sticks. Picked our order up from the Dublin, Ca location so we can have dinner in our hotel room after a long day. All 25 Parmesan garlic wings were way too salty that we couldn't eat any of them. Tried to use napkins to wipe off the sauce, but that didn't help. Our hotel was way too far out to go back and return/exchange them. I contacted BWW on instagram and they replied saying they informed them (Dublin location) and that I should hear from them in 5-7 days. Still haven't gotten any response and it has now been more than a week. read more

Buffalo Wild Wings - Parmesan Garlic wings - Chicken Wings Near Me - Dublin, California

These fools were charging $10 a person to enter their establishment. What a ridiculous thing to do. They said bc they were showing the UFC Fight, they decided to charge patrons. I am super disappointed because I was with my kids, just trying to do a family thing. I ain't paying $40 just to go into a place that's already showing the game and fight. Luckily there are plenty of other options around. Thank you, next! read more

Buffalo Wild Wings - Charging $10 per person to get in. - Chicken Wings Near Me - Dublin, California

They have a deal currently six items for $20 only at the Dublin location. Do they charge an extra dollar if you get anything other than the regular fries that are an option on the side portion of the deal. Makes it very clear that this is a franchise and this location also tends to have the worst service. I feel really bad for the staff. To be perfectly honest. You can tell it is incredibly poorly managed. I know Buffalo wild wings and chain restaurants are doing great in the current economy, you can tell the staff is unhappy. I live between this location and the Concord location and I would say that the difference is vast between the level of service here and also their policies. Some of the TVs were also just set to screensavers which is interesting for a place or supposed to be able to watch sports... read more

Buffalo Wild Wings - One of the meals for the 6 for $20. Boneless buffalo wings and wedge fries... love that they only have plastic silverware? - Chicken Wings Near Me - Dublin, California

Horrible. Bathroom maintenance is disgusting, was told to wait to be seated and there was maybe 5 customers lmao. Stopped going for a reason don't know why i checked it back out. read more

I would give this place a negative 5 if I could. Showed up with buddies for the all you can eat and they tell us they are not serving traditional wings only boneless. What?!?!? If I wanted nuggets I would go to McDonald's. The server was nice and felt bad for the guy. I don't trust this place as they change the rules that bring people in. Go somewhere else never take a chance here. read more

Walked in at 10:00 to get seated. The cashier told us their kitchen is closing so they aren't seating guests, only takeout. We asked what time they close, when she confirmed at 11:00, she then added "Let me ask if we can still seat you guys". We waited & watched as all the servers were standing in the hallway & immediately rolled their eyes, grunted & walked away. We left, along with a group of over a dozen other people. read more

Ate at Buffalo Wild Wings Dublin location tonight. Without exception, every server (especially ours, Kiki) had a grimace on their face. Unwelcoming environment, poor service. Bought one beer and it was put on our table, closed can and no glass. As if we were at someone's house or a BBQ? No napkins, silverware, etc...we had to ask for everything as we sat in shock. Restaurant was 1/2 full if that 1 hour before a game we wanted to watch. We ate dinner and left before halftime. Never again. Way overpriced for crappy service. Unbelieveable read more

They had one waiter for the entire restaurant during dinner hours and one server! Took 45 minutes for our table to get any type of service. We had to get up and get our own napkins and the food quality was terrible. Took so long to pay. Never coming back. read more

I was excited to have something over here n I tried it is really great but wen I went to pick up food delivery through DoorDash I saw that Kaleb n Godfrey n some others are always attentive n approach to you as soon as they u they always welcomes everyone with a great smile n great hospitality. Thnx to them for treating good n being kind to the customers n dashers.they deserves the best. read more