Decided to go back in because Hot BBQ is back. I came in after a big rush, but Benjamin behind the bar handled things with aplomb. My cauliflower wings were cooked to perfection, the portion generous, and service was great. Four stars this time around. read more

BWW is a staple for me when I want to eat out with a group. The food is always great (I love the desserts the most.) My friends and I have recently found out about their rewards system and the trivia they have on the app. Great way to change up the regular dining experience and the rewards are great there. Also wanted to shout out our server, Taylor, she is always great and remembers my group when we come. Every time we leave we talk about how great our service was. read more

Very,very good. Server was nice and attentive. Food was EXCELLENT. Came out fast. 10/10 experience. will be back!!! I would show my food but I ate it.. read more

Buffalo Wild Wings - My view from my seat - American Near Me - Des Moines, Iowa

Me and 3 of my friends walked in about 3 hours before they closed it was not busy at all we have never ate here before keep this all in mind. When we walked in they came up to us and said what do you guys need I said we are waiting to be sat down she went over to a group of them talking and asked one of them to serve us the girl that got picked looked over at us rolled her eyes and looked annoyed for no reason. We were later sat down and she asked us if we wanted drinks then every other time we needed something we would have to raise our hand because she wouldn't come back she would take forever to do anything. The the food was definitely cooked a hour or so ago (it was cold) and it tasted burnt before our food was out they were complaining to the cook about us we could see and they kept looking at us and then he started pointing at me I'm a 16 year old he's a grown man so theirs no way we know each other so on horrible bdubs go to Jordan creek instead. PS I we were helping the big cook would step tf up on us and do something I promise we would f@$& yall up. 0/5 read more

Order to go, got there at 10:50 as that's when it was suppose to be done. Wait 16 more minutes before food came out. Asked for ranch and said I would be charged but when I dine in I can order 10 and they're free. only 3 customers in the building and still completely slow. Horrible service as well. read more

Went for a pick up at the time it was supposed to be done. They said 10 more minutes and they would take it to me when it's ready. Ok I thought that was fine but more than 20 minutes later nothing so I went up to them again and come to find out it's been sitting there. Not even hot anymore, warm read more

Ordered online. Estimated 15 minutes. Took 40 minutes! Poor carry out service. A lot of employees standing around since the restaurant wasn't busy- could they have helped with carry out orders? read more

If it wasn't for January I would have walked out and not paid . Her service is immaculate. And she's so nice and sweet . I appreciate her willingness to make sure our visit was pleasant. Will never be back lmao read more

Buffalo Wild Wings - Lemon pepper wings with extra sauce - American Near Me - Des Moines, Iowa

It smells like a dirty rag has been being used to clean tables. Smells like musty/BO. This has happened the past couple times I've been here. Ruins my meal. I even moved tables a few times and it still stunk in almost every area, worse in some than others. Please figure a way to be more sanitary. Also wings barely had any sauce. 11:30pm 12/19/24 read more

The best wings on the city Good ambiance and nice bar. Faster service. I when in there for boneless wings and for the traditional too. But my favorite is traditional mango habanero read more

Buffalo Wild Wings - House Sampler - American Near Me - Des Moines, Iowa

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Ordered 15 boneless wings and ONLY GOT 12. Everytime I come to this place somethings wrong with my order or I have to wait in the pickup area for 20 mins. Ridiculous get your stuff together BDubs read more

Buffalo Wild Wings - 12 wings (not 15)!!!! - American Near Me - Des Moines, Iowa

I hate leaving a bad review, but after tonight's visit I don't think I'll be back...at least for awhile. I placed an order to go at 4pm. When I walked in, no one acknowledged me or even knew I was there. I walked up to the takeout counter and it was at least 5-10 minutes before I was acknowledged. I told them my name and I was here to pick up an order. No biggie. I was told my order would be ready at 4:20. It was 4:30 when I got my order. It take 30 minutes for a takeout order to be prepared? Okay then. But that wasn't what bothered me. When I arrived at the restaurant, I had to use the restroom. When I walked out to wash my hands, someone was changing a baby's diaper at THE HANDWASHING STATION!!! Her reply to me was "sorry I'm a mommy." Yeah lady we know. But there was a baby changing station behind you. It's just disgusting. Now on to the food. The fries really had no flavor. I had better fries at McDonalds. The sauce on the wings were good (which they are known for) but the wings themselves? Meh. They were dry. I could've gone to the grocery store, bought a bag and made them myself and saved the money. Now I'm kicking myself in the teeth because that's what I should've done. It's sad though because your sauce is great. It'll probably be the only thing you'll be known for. But your hospitality, your hygiene and your service skills need MAJOR improvement. read more

I've given this location 2 chances. 1st chance: dine-in. Something from the ceiling was leaking on us so we moved seats. The tables weren't cleaned. 20 minutes goes by and no one came to serve us so we left. 2nd chance: takeout. Didn't include our large fry... and since when did they give you baby carrots instead of sliced carrots? BWW in general is overpriced and it just gets worse and worse whenever I go. read more

Ordered fries carry out. There are maybe 20 fries in the box. I am so angry. Worst ever. Will not be back.

EVERY time we order from here in or out of restaurant there's something wrong. Doesn't matter if you order in app, over the phone, or in person always wrong. The food is subpar because it's rushed. No one wants to help either when you go in they just stand there and look at you like "you need somethin'?" Won't be going back to this or any BWW. read more

Waiter was very friendly and I received extra wings in my meal. The manager also came up to our table and made sure everything was okay.

I'm done. Buffalo Wild Wings is the most inconsistent franchised restaurant I have ever experienced. Unfortunately, when ever I'm ready to throw in the towel, I'll end up having delicious and HOT food, so I'll give it another try, thinking it is better. I should have just stopped when I was ahead. My sig other and I stopped at this location around 5:30pm and each ordered six boneless wings and a large order of tots to share. Our food came out and my wings were tough to cut with a fork and my first bite was cold. Nothing like spending money on food that's been sitting in a warmer all afternoon that is completely dried out, doused in cold wing sauce. Still waiting for our appetizer AFTER we were done with our wings, it finally came out because they forgot to make it ... I guess this was to our benefit since it was actually fresh. I want to support businesses in my community and I understand the staffing shortage but when you can't serve a quality product and skimp by, by serving food that was left over from earlier in the day .... no wonder customers are frustrated. Our server was even frustrated with the quality and service level from the kitchen. Save your money, buy their sauce at the grocery store and invest in an air fryer. It will save you a lot of money and disappointment. read more

Used to be really good. Fresh hot and delicious. The last few years the food seems colder, the good staff left and there's always a long delay between order and delivery. The worst is that if you order four meals they all Come out at a different times. read more

BDubs is at half capacity due to the pandemic and they still can't get it together. The carry out line is massive. People are waiting for tables and leaving because no one comes over to greet them and take them to a table. People are coming in without masks (DSM has a mask mandate), and no one is around to tell them to mask up or leave. We showed up right on time to pick up our food that we prepaid for online, but we had to wait ten minutes while other who came in after received their food. And then when we got home, the food was room temperature at best--we live eight minutes away and have gotten other takeout home successfully warm. We had to nuke our wings in the microwave to make them edible. The place is a hot mess. read more

The $5 cheese burger basket is way better than we expected. As usual, all the games that we wanted to watch we're on the multiple TVs. Not only football but basketball, as well. The best part is the great service. read more

Buffalo Wild Wings - Delicious - American Near Me - Des Moines, Iowa

Out of all the Des Moines area locations, this one is my favorite! It is updated and modern and always looks very clean. The staff are extremely nice and efficient and the food is of some of the best quality I have had from a Bdubs. I see there are a lot of negative previous reviews, so they must have really turned themselves around! read more

Honestly a horrible place, half of my wings came out dry I called and try to be polite but the manager decided to give me a whole attitude. I do not recommend you coming to this place read more

Buffalo Wild Wings - American Near Me - Des Moines, Iowa

If I could leave less stars I would. Terrible service. Couldn't even get cashed out on a late lunch. Ridiculous

Ordered food online, got there early, had a beer at the bar while i waited. Beer and service was good, my food was ready to pick up, paid got it left, got to my hotel room opened the bag, chips no salsa, Buffalo ranch wrap no sauce, very little ranch, and the old snack wraps at McDonalds had more chicken, maybe half a tender at most. This location will be a one and done for me. read more

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I can't really comment on the food because I never got any. I also never got served, waited on, asked what I want to drink, or even acknowledged by any of the staff. Watched an entire quarter of college football without even a nod from the wait staff. I found it ironic as I was leaving and walked past 4 staff people having a BS a session as I passed by. I went across town to a joint called the Chicken Coop, just as busy, fewer people on wait staff and was served right away. read more

I love the wings but unfortunately this is fundamentally not a restaurant. There is no order online, they do not answer the phone. Other B-Dubs locations have told me not to go there. I don't know what's happened here over the past months but it's unreal how bad it's gotten here. read more

I've never seen a place where the servers don't understand their own menu as much as this place. Two times I've ordered the "Hatch Chile con Queso" and two times I've been charged an extra dollar because they added chili. How do you NOT know the difference between hatch chiles and chili?? And the best part was the manager's solution: "Next time, just order queso dip. Or the Hatch Chile con Queso without chili." read more

Ordered wings for pickup. And yet again I asked for extra wet/sauce on my boneless wings and this is what I get. EVERY TIME!

Got there for my birthday today and was immediately disappointed. Sat ourselves. Pitch dark inside, the lights were so dim I couldn't read the menu. In our booth the table was so far away from the seat we had to move because we couldn't reach the table. Several tables nearby all had the same problem. Worst part was they changed their menu. Didn't have a happy hour menu on our table, wasn't provided with one, and had to ask for it. They took off fried mushrooms and fried pickles. They stopped serving the fried mushrooms (which were my favorite and the only reason I came), but still offer fried pickles full price. We left, and won't be back, unless they add fried mushrooms back to their menu. read more

I have multiple feelings about this place. I enjoy their options on their food and chicken. If you like sports bars, this is a big one. You can not look any direction without seeing a TV. The restaurant "side" or bar side are always loud. I find myself almost shouting at points to carry on a conversation. The waitress that we had this time was training. The trainee was a shadow and just listening and helping out. The waitress seemed a little all over the place. Throughout the meal did ask us if everything was okay but in the split second that you gave her a nod or yes and she was gone again. So I give her points for asking, but no points for making me believe she cared how we answered. The insert features a flavor of the month or a special of some sort. Well I guess if you are not there early on , you don't get any. They can run out of that special pretty quick. If you don't want to wait you head into the bar area. There you are going to be on tall chair and tables. They are a little awkward and uncomfortable but its your own opinion. The menu is a good looking menu. A little over priced I think but still good flavor overall. They have games you can ask your server for. They are a little machine and you can play long with the tv... or you can zone on your phone like the rest of the population. I went ahead with the Honey BBQ Chicken Salad. Grilled chicken breast finished with their signature Honey BBQ sauce and served on greens with carrots and bbq ranch dressing.- I did really enjoy the BBQ ranch. My dinner date got Screamin' Nacho Burger Chipotle BBQ seasoning, corn tortilla chips, pepper jack cheese, fresh jalapeños, house-made pico de gallo and a drizzle of southwestern ranch dressing. This I had to take right from the menu because there was a ton of stuff on it that I wouldn't have been able to remember. He didn't really enjoy this burger at all. It was really pretty and the presentation was great, however he wasn't impressed at all. I think cause the chips were soggy by the time he got it. We also got a side of the Thai Curry bonless wings. The waitress hyped them up as really good, however we were not really impressed either. So that is why over-all it was just a-ok experience. read more

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We came into this place today. Me and my coworker were coming through here from Chicago. Our server today was Anna, she was absolutely amazing and pleasant to have. Thankfully there wasn't a lot of people and it was fight night as well. Food was fantastic too, definitely above expectations and better than most Buffalo Wild Wings I've been too. I'd definitely would love to come back if I ever came back to the area. read more

Good place to go with friends for beer and wings! I usually do the online ordering since I like to eat at home cause I get messy with wings lol. I got the bone in wings with Asian zing, hot BBQ, teriyaki, and desert heat. I'll mix up the sauces here and there since they have alot. Wings are decent in size, and they're cooked very well. I picked up my order right at the time they said it would be done but it seemed like they cooked it earlier since the wings were cold when I ate them. Plus they always open up each box to show you your order and the wings did look a bit "cold". Overall, I like wings here and will continue to order them when I have a craving for wings. read more

Buffalo Wild Wings - Asian zing, hot BBQ, desert heat (dry seasoning), and teriyaki - American Near Me - Des Moines, Iowa

Wings are done right here. We're regulars at this location. Get the Garlic Parmesan wings - either with bone or boneless - both are great! Teriyaki and Asian zing are also our regular flavors. The place is kid friendly with their kid menu and tablets to play. My H likes his wings done a certain way and they usually get it right. We've had our orders messed up a few times, for the amount of times we come here, it's bound to happen. They are really kind and professional in handling mess-ups. We usually end up getting familiar servers and they're great. We've become friends with many of them and they're down to earth girls. The manager is usually around when we're there. He runs the place pretty well and checks up on customers from time to time which makes it personable. I'm not a fan of how loud it is in there with all the tvs and music blasting. But what do you expect for a sports bar. Come to this sports bar for the wings and if you don't mind shouting to talk at your table. They will honor military discount. read more

Buffalo Wild Wings - Parmesan Garlic traditional wings - American Near Me - Des Moines, Iowa

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Brought the family here tonight, all 7 of us. First off I realize everyone is short staffed, I get that. But the place did not seem busy, or under staffed at the moment. We actually got our drinks and ordered our food pretty quick. First good to arrive was two orders of French fries, followed shortly after with 1 order of wings. What seemed like about 10 minutes later 1 more orders of wings arrived. Then another 10 minutes 2 more orders came. Then 5-10 minutes I had to ask for more napkins and to have them check on the rest of the food. 2 more orders came and I sent back 1 order of fries that went with the order that still hadn't shown up. Finally the last order arrived after I asked for it again, by that time the first two kids were already done and ready to go. The waitress was nice and I don't blame her directly. But $114 for half dried wings just isn't worth it. read more

Food is alright, but the service was horrible was at a company dinner and our waitress was being extremely rude, was muttering under her breath curse words and snarky remarks, while receiving and taking our orders. Extremely disappointing in the way we where treated and would advise you not to go unless you want horrible service. She was also talking down to us and treating us like little kids. EXTREMELY DISAPPOINTING, will not come back. read more

Been going to BWW since my youth, love it no matter where I go. Gotta have my wings, they have great ones with many different sauces. Always a great choice for lunch or dinner. read more

Buffalo Wild Wings - Mild, spicy garlic, and hot. The mild is the best mild, unique flavor in its own. - American Near Me - Des Moines, Iowa

This location is virtually identical to a BWW that you'd find in any other city across the country. If you like wings, this is the place to go to. Most everything on the menu is fried, so come prepared to do a detox afterwards. On my visit, we came for a late lunch around 2PM on a Tuesday. It wasn't busy. There were employees around, but the service was simply bad. Our party waited 10 minutes to be seated. Someone came by and advised we can sit in the bar if we didn't want to wait to be seated. Why he didn't offer to seat us in anyone of the empty tables seemed bizarre. Our server clearly had no interest in working. She spent most of our meal sitting with a group of patrons / friends. She was annoyed that we asked for refills on our drinks. Wings - 5 stars Service - 1 star read more

Waiting for my order at a table the tall manager decides to come over to the table and tell us it is busy for game day and can we move to take out since we ordered take out as we were about to order tenders and a Nashville sandwich to dine in!!! Adrian the manager then decided to ask what I wanted yes in a polite voice but really, it was never that serious there were other open tables than to come bother me and my kids as I had a menu and money in my hand going over it with my children!! Shame on you Adrian! Update it was the other manager not Adrian not sure his name but when we got home our wing were dry and not edible had to go back get new ones and take back the old ones now I remember why we stopped going there poor quality food and overpriced wings!!!! Damn coupon they sent me tricked me into going in.... well won't ever go back again read more

My carry out order was stone cold when it was delivered to my car for curbside pick up after waiting nearly 10 minutes after the designated time. I tried to call but no one answers the phone. read more

I waited over an hour for my order. There was absolutely NO communication whatsoever letting me know what was wrong. Other customers who came after me received their order before me, while I was left still waiting and the hostess behind the counter was just terrible. She kept looking at me but said nothing as I waited. I left and came back and it STILL was not ready. read more