First things first, I love BDub! It's one of my favorite wing spots. This trip however was a bit different. The food was still fantastic - I got 10 trad wings with fries. Asian Zinc and Desert Heat. The restaurant was pretty calm and clean. My group went around 2pm. The service was just very slow, and from what our waiter mentioned, it was due to there only being 2 cooks. It took us over 30 mins to get our food. I'm sure this place is normally quick paced and on par, but this trip just wasn't it. read more

Buffalo Wild Wings - 10 Traditional Wings - Asian Zing and Desert Heat - American Near Me - Charlottesville, Virginia

....like WTF. If I order wings you should automatically get dressing to dip! But now you want to charge me for that too? That's like not giving ketchup if I order French fries somewhere - this could impact my wing intake at both locations! Do better!!! read more

Buffalo Wild Wings - Charging for dressing if you order wings now!!! - American Near Me - Charlottesville, Virginia

Oh how the mighty have fallen. Gone are the days of cheap wings, beer, and sports. This place is a complete shell of its form self. I can think of a dozen places that offer this exact same setup for a much lower price. I quite frankly would not be surprised if this one did not last long. The old location down on barracks was much better and the food quality was substantially better. The only thing this place has going for it now is cheap beers and even that's a stretch some nights. read more

Buffalo Wild Wings - Traditional Wings - American Near Me - Charlottesville, Virginia

I will never come back here because they didn't me the right sauce when I asked for honey mustard they got me super spicy and the waiter everyone at my table out and so they should be fired. I will not specify names. read more

The service by Kelsey was phenomenal-she was a kind, wonderful, and engaging server, and just went above and beyond--she was lovely: and the only thing saving this place from a lower review... food was just OK. Smallish servings and underwhelming-not very good while still expensive. We were starving so ate it regardless but won't be back. read more

My mom, sister and I wanted to watch the football game here and it was the perfect place to be. We sat down at the high top area and was greeted by Makell. He was the best waiter we have ever had. He went way above and beyond for the three of us. His excitement was through the roof. We loved his upbeat attitude and personality. Food was amazing, fresh and smelled so good. Overall a fantastic time. The ambience was so friendly and comforting. We will be back and will ask for Makell next time. Thank you so much for the perfect experience. read more

I can't rate the food because we never got any. The service was by far the worst and most absurd experience I've ever had. We came in with a large party, I have been to restaurants in a large party before and never waited 2 HOURS for food and 45 minutes to even have our food order taken. When asked to speak with the manager he gaslit us into thinking it was our fault because we had a large party. He then claimed he would go get our food, when 2 other waitresses came out and asked us again what we ordered, it was incorrect and we told them we didn't want it anymore. It had nearly been 2.5 hours at this point and we were no longer hungry. We will NEVER return to this restaurant. The staff is untrained and the manager is rude and does not take ownership of his mistakes. Wish I could give 0 stars. Horrendous. Side note my daughter came home and threw up from waiting too long to eat. read more

It was generally a positive experience. We came at a slow time and the service could have been better given that there weren't that many other customers at the time. The food was on par with expectations. It was not the best bwws I've been to, but I don't think they deserve the low score they have on here. read more

Wings were good and the bartenders were nice, they didn't exactly pay a lot of attention to the guests. One refill of water in an hour and it took about 10 minutes to wave them down to order a beer - they were not busy either. Bathroom was clean, but the paper towels were out of stock. read more

Buffalo Wild Wings - Honey Sriracha & Mild Wings - American Near Me - Charlottesville, Virginia

This place used to be fine and on par with other Buffalo Wild Wings locations. I'm not sure what has happened as of lately, but I've gone twice in the last couple months and both times the service was absolutely horrible. Wait times in between drinks, food, and the check stretch about 45 minutes each. Plan to spend about 3 hours or more there because they take their time, busy or slow. On my last visit, my girlfriend had ordered a vodka soda (literally just club soda with vodka and lime). 45 minutes later they brought a "vodka soda" except instead of club soda it was tonic. She cannot have sugar, and this completely changes the sugar content. She politely let the bartender know and they said she had to tell the waiter instead (even though they made the drink). So she did, and he said he would fix it. 10 minutes later the same bartender comes to our table and rudely made it a point that if my girlfriend ordered it again, she would get the exact same thing. My girlfriend tried to explain that she wanted a vodka soda with SODA water and not tonic, yet she insisted that is how the drink is made and would not budge. Needless to say she did not get her drink, and she had to essentially force the waiter to take it off the bill. After getting our food we waited another hour for the waiter so we could ask him for the check, only for him to come back another 30 minutes later to AGAIN ask if we wanted the checks. After all that, my friend also got charged for 2 of his drink that he only ordered one of. Overall the service is genuinely some of the worst I have experienced. The food is fine, but not worth the time you will spend waiting around and the rude staff you will encounter. read more

Very clean, moderate noise level, family type atmosphere and plenty of parking. Ordered the onion rings for an appetizer and they didn't disappoint. The wings were overcooked and very dry plus they were drenched in sauce. Managed to eat five because I was so hungry but couldn't bear to eat more. The dressing and celery did little to help choke them down. Mentioned it to the waitress and she said they do cook them more to make them crisp and acted as if it weren't a big deal. She said she was sorry but didn't make any attempt to rectify the issue. Newsflash: Little or no attempt to help with problems is a direct reflection of your customer service skills which may or may not affect your tips. read more

Great food but interesting take out experience. When asked if we wanted ranch for the wings, we said yes not realizing they would charge $4 for the condiment and not provide utensils. read more

Buffalo Wild Wings - Cauliflower Wings Southwestern Black Bean Burger - American Near Me - Charlottesville, Virginia

I placed an order using Uber and I paid for 15 wings and only 13 came . Imaging if they short every delivery they are making money from shorting others . It seems very little but little things when done regularly adds up. And I had to pay so much fee and delivery fee and tip and received less than what I paid for read more

We all know what to expect at a BWWs, but the last few times at this place has proven to be a huge disappointment. After a long day at work full of meetings, I just wanted to sit with my wife for some decent bar food and conversation. As we walked in, we were (not) greeted by a girl leaning in the podium flipping through her phone. She grabbed her phone and grabbed two menus and walked away. We didn't realize she wanted us to follow her until she flipped her head around and stared at us. She didn't ask if we wanted the bar, a table or booth. She sat us at us in a booth. When we slid across the seats, we realized our shirt sleeves, arms and hands had cleaned the drinks and bbq sauce off the still dirty table. The food tasted horrible. The wings were obviously cooked earlier - maybe even a day before and then recooked. The fries were medium heated and you could tell that they too were recooked and left overs. My wife and I ate less than our meal. It was awful. To be honest, customer service and quality has failed severely since the end of Covid. I do not think it is just BWW, it is industry wide. How disappointing that a $58 dinner was left sitting on the table. We left and drove through Mc Donald's so we could get home. read more

For mgt purposes: we arrived 530p Saturday 11/26. Truly mediocre... I realize this is a chain but there should be consistent standards ie McDonalds.... Their traditional and original Buffalo wings were a dry rub and should be wet, and the garlic parmesan wings were terrible. The host was the worst part; her name is "Sky" and was rude upon arrival and first sat us in a place where we had no view of the games and the middle of the restaurant was wide open. She simply was difficult to work with and didn't want to be there. I simply went back to host stand and asked assertively to be moved to a better place ... the place was wide open and she stuck us in a horrible place. I'll choose another place for wings in Charlottesville. read more

We've been going with frequency (couple times a month) for 5 years. From the previous locations to the new one down 29 and the service just is atrocious. The servers are far from friendly, regularly get the order correct, and just seem to really not want to be there whatsoever. We have tried carry out quite a bit recently and even then that can't be managed well. They are typically 30+ minutes behind expectation and food is frozen by the time they bring it to you. If this was just one instance I wouldn't complain but this has been 6-7th round. We just buy the sauce and make our own at this point ‍ Maybe we will try again in a few months but at this point we are tired of wasting money at the Charlottesville location. Just go to Asados and actually enjoy yourself! read more

I like my wings extra crispy, with light sauce but that is consistently too much to ask at this place. Sadly they are the only wing place around, since the best place around, Wild Wing Cafe, shut down. Doesn't help that they do not seem to have a single hood honey mustard or parm/garlic sauce in their arsenal. The worst part about this place, is trying not to die when you go to the bathroom. How they still have not figured out how to make that sucker less slick, is beyond me. read more

Stopped by after visiting UVA. I have a pretty good sense of B-Dubs in general, and this location strikes me as above average for the chain. Ashleigh G. was our server, and she was very prompt and attentive. The food was delivered pretty quickly for a Friday night that was moderately busy. When we arrived, they asked if we would sit in a high top, but due to my age I really can't, so the hostess gladly seated us in a section that did not yet have a server assigned, so we could have a booth. We still got very good service despite that, and I appreciate the willingness to do that. My chicken Club sandwich was nicely cooked, not rubbery, and lightly seasoned as requested. The pretzel knots were served hot. The only reduction in rating is due to a) no onion rings B) no brisket available to add to the ultimate nachos. Ashleigh said it had been a very long time since they had it. Odd, they have it in other parts of the state. Overall, not sure why the poor ratings, if I can have a decent experience on a Friday night @ 6pm, I wonder if expectations are being set a bit high. Best of all, the draft beer was nice and cold, and properly poured. I had a few just for quality control of course. read more

The food is good here, up to standard for BWW, but the service and management is terrible. You walk into a sports bar on a Saturday, during football season, they should probably have football on. It's was almost like no one here knew anything about sports. TVs were obscure channels. No one seemed to know how to turn on ESPN, Fox or ABC. We had to leave the "sports bar" to go find somewhere to watch sports. Several tables asked to speak with the manager and he cowered in the kitchen. Management is costing this location business and their waiters/waitresses tips. Find somewhere else to watch your "big game" because they'll probably forget about it here. read more

I love Buffalo Wild Wings food, I was part of the opening at the Gainesville location & a regular there after. I have tortured myself with the blazing challenge, twice! -- I am experienced with quality BWW food. This location does not have it, waited over an hour for our food, our waiter was incredibly inattentive, and we didn't even get silverware when our food finally did come out.. Half the wings were under sauced, they forgot the carrots & ranch. Honestly I was astonished at the absolute failure of service we had... it was just a simple party of four and they were very busy. I asked a host for help and he simply walked away, I asked another waitress for help so we weren't eating with our fingers and she finally sent a manager over... she was nice and helpful however it has already been 1.5 hours since we sat down for dinner and had just received napkins and silverware. Even the manager said she wouldn't eat the wings I was served! I love bdubs, and I hate this location. Maybe takeout could be decent if ordered ahead? read more

Buffalo Wild Wings - American Near Me - Charlottesville, Virginia

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Horrible service and bartender with a bad attitude. We walked in and a nice greeter told us to sit where we wanted to, then we sat down at a table and the bartender yelled at us that we couldn't sit there. So we sat in the table next to that and she never came to service. So we went back up to the greeter and asked for a waitress and she went and told the bartender to help us. Bartender helped a table nearby us but never stopped to ask us for an order. 15 minutes of waiting with no one coming to the table??? Obviously we left and the greeter said "sorry!" AVOID this place. read more

Captains log. 8:15 PM. Why am not allowed to move to a different table when I am anemic and freezing my ass off at the table by the door? Because another server threw a shit fit about her table. Why have I been waiting for forever to get some damn Wings. Luckily I love my chicken burned and dry. Seriously. I do. I like chewy friend chicken bits. 2 stars because our waitress Kailee was a Rockstar professional BTW. Update for my revisit Jan 5. Vomiting violently after eating some Chile cheese dip and Thai curry and mild wings. Nope. Can't go back now if I wanted too... Ever vomited Thai curry sauce? read more

Buffalo Wild Wings - American Near Me - Charlottesville, Virginia

The size of the 'wings' we received in our takeout order was embarrassing. One of my guests called them 'toes' rather than wings. Honestly, some of them were not even 1.5 inches long. Are wings in short supply? If so, then stop selling orders until you fix this problem. The cook HAD to know that this order was not good. The few wings that were meaty were pretty good, but that doesn't make up for the mistakes. And the mini carrots were old, dry, and white on the outside. I will not be getting anything here anymore. read more

Buffalo Wild Wings - A chicken 'toe' (on the right) that counted as 1 wing in my order - American Near Me - Charlottesville, Virginia

Maybe my taste in chicken wings has matured over the years, but BWWs just doesn't cut it anymore. This restaurant has slowly lost its appeal with my wife and I and is best left to the teenagers and college kids who we've seen frequent the restaurant. The sauces I've tried the last few visits, including hot, medium, Asian zing, Caribbean jerk, and teriyaki are unnecessarily sweet. They likewise have an industrial taste that clearly comes across as factory made, bottled and shipped to the store. For folks that enjoy fresh, homemade sauces, stay away. During a trip in June 2020, we sat inside and ordered steak nachos as an appetizer. The chips were soft, they poured too much crema on them, and the pico de gallo just didn't taste fresh. With our wings, we ordered French fries, which were not crispy enough for me. Not a knock on them, just hard to look past when the rest of the meal was below satisfactory. The waitstaff was very friendly and prompt! read more

I like Jose good attitude good service and hard working he was great with kids and I am sitting in the part of the restaurant that is a bar!

Placed an order online for a 7PM pickup. The Takeout entrance is the only way in and I could not do so because they allowed a crowd of people to wait for their order inside. These people were just hanging out looking at their cell phones and inter mingling with the half dozen (give or take) employees. Meanwhile, I am waiting in the foyer trying to get someone's attention. After someone finally left with their order, I walked in only to discover even more people waiting out of view. I finally made it to the shelves that contained. Of course, they had mine hidden behind other orders and I had to dodge an weave all these people hovering, waiting for their orders. They taped the orders shut using shipping tape so there was no opportunity to inspect it. Of course, when I got home not only did they NOT PROVIDE NAPKINS, they also FORGOT TO INCLUDE THE RANCH DIPPING SAUCE I requested. Worse of all, it seems that THEY FORGOT to add the Garlic Parmesan flavoring I also ordered because the wings were SO BLAND, I could not finish what I ordered. These guys just did not care about keeping people apart nor did they care about getting the orders correct. I DO NOT RECOMMEND THAT ANYONE RISK THEIR HEALTH ORDERING ANYTHING FROM THIS FRANCHISE!! read more

Cheap drinks and pretty much the only place open past midnight around Cville. Service was lacking, took a while to get drinks. Vibe wasn't great. read more

Buffalo Wild Wings - American Near Me - Charlottesville, Virginia

Gawd service is so slow. THe place is only half full they just seem unorganized and unmotivated. Been here 10 minutes with no drink, no food, no manager read more

I generally enjoy Buffalo Wild Wings, and visually this one is very similar with others. Actually, it was pretty clean, had an abundance of TVs, and the staff was responsive. The food, however, was fully lacking. I ordered my usual: medium (which is confusing in and of itself) traditional spicy garlic wings. For those that don't know, a wing is really two wings, a drumstick and a flat. You should get around a 50% mix of each. However, I received 100% flats, which have less meat than their fairer counterparts have. Additionally, the wings were hard and cold. Not freezing, but around room temperature. I probably came at a bad time, and paid in full, but it wasn't the best experience I've ever had. read more

Great service and very friendly waiters and waitresses! The food is always cooked great and the wings are incredible(i recommend desert heat!). Great sports bar with great people and overall and fantastic place to go for some football! read more

I am uncertain of the problem with this facility, because I've been to many other Buffalo wild wings and had great service/drinks/wings. However I've attempted this restaurant at least three times, And has been disappointed every time. The first time, I had poor service. I went extended length of time without the server returning or to replenish our drinks. The second time and third time, the wings were very dry. I'm not sure if you have to ask for extra sauce at a baseline, but sauce wings should have some sauce on them and not appear to be a dry rub. The most recent time, I ordered a signature bloody Mary which did not look anything like the picture, and did not come out with any condiments on it, such as olives or celery. The wings again were very dry and sauceless. I really wish this buffalo wild wings was better, because I do enjoy the wings at other locations. I recently went to the Waynesboro Buffalo wild wings and they were amazing all around! read more

Buffalo Wild Wings - Sauce-less wings :p - American Near Me - Charlottesville, Virginia

The service always sucks but when you order a meal that comes out both cold and incorrect. Then doesn't get fixed so you just send it back. No manager bother comes out to say a word. And you have to get lunch from chic fil a after you leave..... id call a one star review actually too Many stars. read more

Oh wow. This place has changed. And don't call the customer service number. They don't even know what to talk to you about. And how to keep a customer read more

Buffalo Wild Wings - One shot per person per visit?? I didn't think it would be like this. - American Near Me - Charlottesville, Virginia

Decided to attempt dining-in about 2-3 weeks ago. Restaurant wasn't at all busy, yet service was still some of the worst we've ever experienced. Entire order was wrong, even down to the fact that we ordered sweet tea and they brought out unsweet. Ordered boneless wings, received bone-in. We aren't ever patrons who complain, so we chalked it up to a bad day and went to pay for our food. Our waitress had completely disappeared half way through our meal, so a random (potentially management?) employee working at the restaurant finally offered to ring us up so we could go. We'd finished our food and had been sitting for quite some time waiting for the bill. They took our card, and didn't return for over 20 more minutes. Unfortunate but true - we won't be back. No comparison to the Lynchburg location we are use to, which is 100% much better. read more

Pretty much exactly what I was expecting. Nothing special really. Food was decent and service was pretty good. I was however expecting a better beer selection. The biggest problem was how long it took to get our food. 45 minutes for a burger and a chicken sandwich seems a little ridiculous. Maybe if they were busy I would give them a break but the place was pretty dead when we were there. Maybe a good place to catch a game with all the TVs but a place with a better beer selection and a few less TVs is right up the road. read more

Buffalo Wild Wings - American Near Me - Charlottesville, Virginia

I can't believe I have to write ANOTHER bad review for this place. I placed an order through GrubHub. I ordered wings with extra sauce on the side... I received PLAIN wings. Called GrubHub and they gave me a refund.. appreciated it. Not to mention the wings were sooo tiny and had ZERO meat on them.. very little fries. Sooo unsatisfied + the fact that this location has NEVER tried to compensate or make up for any of it. I love B Dubs but it's just disappointing. read more

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If you are going to sell wings, you should know how to cook them. I placed an eighty dollar order and got jerky for the wings. They were so overcooked, I almost broke a tooth. It doesn't matter how much sauce you put on them, they will still be dry and awful. When I tried to reach out, they wanted to blame the delivery service. Door Dash was great, it was your wings that were the problem. Lesson learned. If you love wings, look elsewhere or make your own. My tooth still hurts. read more

We waited 10 minutes at door without being seated, 20 minutes for a waitress to come, 20 minutes to get a drink, Food that was given was disgusting. Plus, It was not even busy read more

i was a victim of racism from the bartender and the manager, i showed an id from my country and they demanded a us id i can't take my passport oh documents everywhere just to go relax in a bar. this buffalo is located on charlottesville 29 north. These people have done it to more people. I think they are rude and bad at serving customers. I've been there before and other people have been kind to me, but I don't think I'll be back. read more

Brand new place and interiors. I was eagerly waiting to know where the new location would be after the old location was closed 2 years back. My first visit was to FIFA world cup match and it was nice to watch it on so big screen. read more