It was okay! Was in the area and decided to go here with my family. The service was a bit slow so that was a little disappointing, but the food was great. I ordered the classic chicken wrap and it was really good and everyone else's food turned out well as well. It wasn't super busy or crowded which was nice ambiance wise but service was a bit slow this time. read more

Buffalo Wild Wings - Classic Chicken Wrap - Sports Bars Near Me - Birch Run, Michigan

I visited this location after a long day of shopping with my daughters. Let me say that it was a terrible experience. The hostess didn't seem like she wanted to be there. There was no sense of urgency to clear a packed lobby and she never smiled. Our waitress wasn't much better. It took over 15 minutes for her to even get our drink orders. When we finally got our appetizer, a different employee brought it out and it clearly had been sitting for awhile. The queso was cold and had a film on the top. We were starving so we ate it anyway. We hoped for the best when our food arrived what seemed like days later. But it was also cold. The only thing that's seemed to happen in a timely matter was when they took our payment! We have been to many BWW in the past, and NEVER had an experience like this! 10 out of 10 DO NOT RECOMMEND!!! read more

I stopped by for a midweek late afternoon lunch and was seated immediately. I ordered the regular tater tots and 20 pieces boneless. Both came out hot and fresh and were delicious. A sports bar theme with lots of TVs, low/high-top seating, and a full bar. Excellent service. Very clean. It's expensive for what you get, but I was in the mood for wings. It appears from the reviews that they may be hit or miss, but today was a hit for me. I would recommend it. read more

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I went to this Buffalo Wild Wings after a gymnastics competition on a Saturday night; it was around 8 PM. It was quite busy, and they informed us that there would be around a 25-minute wait, but the wait was much shorter--only around 5 to 10 minutes until we got seated. The waiter, Kelly, got our drinks right away. I ordered a Dr. Pepper, but little did I know that it would be my ONLY one of the night! I'll talk more about that later. When Kelly took our drink orders, we also ordered an appetizer of some mozzarella sticks. Our drinks came quickly, and my Dr. Pepper was okay--not the best I've ever had, but definitely not the worst. Kelly dropped off our drinks. It was around 15 minutes before our appetizer was brought out, and they were very good. Then around 25 minutes passed, and there was still no food or Kelly. I have no complaints about the wait time; it wasn't that long, and I understand they are busy. My issue is that Kelly never came back to check on us. By the time our food came, our drinks were empty, and Kelly didn't return until we got the bill, so we couldn't even ask for more drinks. Overall, I don't think the drink problem is Kelly's fault; I just think this establishment needs better training for its employees. The ambiance of the place is good--very clean, with TVs showing all the sports, and the bathroom was very clean. I even had a little dance party in there! It was like a RAVE !!!Overall, it was a good experience and loved the bathroom ; I just think the servers need a bit more training. I would dine here again, but keep that in mind. read more

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After four visits, I'm dropping four stars on Birch Run's BW3. There's never a delay getting to our seats and they always get the beverage order correct, not that that's a great achievement, some places struggle getting that much right. A small drawback, they drench their boneless wings in way too much sauce for my liking. PRO TIP: You can ask for the sauce "on the side" in addition to your Bleu cheese or ranch dips. PRO TIP #2: You can still get complimentary carrots and celery, like we're done for years, now, they are available upon request only! Today's server was Grace and you couldn't ask for nicer people. Very quick service, to boot! She's from the old school that says stay up too speed on your customer's needs. Once my beer reached half way she was around to see if I needed another. Same with the water glasses. One practice I'm not entirely comfy with is a second server delivering food. Does that tip that Grace worked so hard for get split between them because Gabby carried a couple trays to the table, one time? Do they pool/split ALL tips? I just slipped Grace a ten spot and let her figure it out! The restaurant is clean for the most part with the exception of the restrooms. Since pandemic most places can't staff enough bodies to keep up, so the restrooms often suffer, as a result. Probably the same thing here. A very friendly, likable place with wonderful voices and a terrific atmosphere...especially for the avid sports fan! 12/23 read more

Probably the worst Buffalo Wild Wings I've been to. No staff, 45 minutes for a appetizer. Do not recommend read more

Service could improve BIG TIME! We sat at the bar on a Saturday during football games and they had one bartender behind the bar for quite a bit who seemed to do a million other things over taking care of customers. Then another bar tender showed up that I already had a bad feeling about because of his MSU shirt but whatever. A group of five gentlemen were sitting next to us and their beers were empty for quite a bit so one of the guys raised their hand to try and get his attention and the bartender got pissed off about it saying I'm not that kind of bartender don't get loud with me and scream at me when the customer never even said a word. He was extremely rude towards the customer. He said I'm working and I will get to you when I get to you and at this point there were maybe like six people he was taking care of at the bar. He got the beers for the other two people in his group and made it a point to not get the other guy a beer and then came back saying are you ready for your next beer now as if saying are you done with your attitude towards me. Like wtf! I work in a customer service industry so u should probably be nice to ur customers. So rant over. Our food took forever to come out and when it finally did of course it was cold. Not a single bartender ever came to ask how the food is or was or if everything was good or even to ask if we needed anything. Food has been sitting on the bar for over 30 minutes and no questions, not even do you need a box? This was by far the crappiest experience I've had here to date. read more

Buffalo Wild Wings - Sports Bars Near Me - Birch Run, Michigan

I vowed to myself and my stomach I wouldn't go to another BDubs...but you gotta do what you gotta do when the Lions are playing Sunday Night Football! While visiting Frankenmuth, we called multiple bars and restaurants looking for one staying open past 10 so we would be able to watch the Detroit Lions on SNF. This Birch Run Buffalo Wild Wings told me on the phone they'd be staying open for the whole game and to come on in. We were sat with the waitress Marah who was so sweet and attentive! She checked on us often, made sure we had everything we needed, etc. She was great! I forgot to take photos of the food, but we also had chips and guac in addition to the wings and tots. I do not recommend. The guac tasted so artificial and chemically. The chips didn't seem the freshest either. So while I still am not a fan of the food here, this has to be the nicest BWW I've ever been to. It looks remodeled and new, nothing was sticky-not even the menus! The floors and tables were clean. The bathroom was very average for a public restroom, I've used nicer and have seen way way worse. Since we were staying for the duration of a game, sitting in the high top chairs made our backs hurt so we asked to switch to a booth. Our new waitress in the booth area left a lot to be desired. She seemed very annoyed we were staying longer and said if we need her to flag her down (but she rarely came to check on us). The one time she came to check on us and asked if we needed anything, she turned around and walked away before we could really answer. We did still order a few things trying to make it worth her while and even overtipped her to show our appreciation for accommodating us, but she had an attitude we did not appreciate. Despite that, we didn't let her ruin our night. The Lions won, we left happy, and all was well. read more

Buffalo Wild Wings - Chips & House-made Guacamole - Sports Bars Near Me - Birch Run, Michigan

Typical BWW atmosphere, service was prompt. Stay away from the traditional wings at this place, they are about the same as dried leather on a stick. I barely finished two out of the six I ordered. That didn't prompt the waitress to ask, so I have to guess this is a regular occurrence. Too bad, I used to like this place! read more

Just drove into town for a wedding and BWWs was the last place open so we went in for a quick bite before turning into our hotel for the night. Bar was clean. Service was welcoming. Beer was cold. Food was BWWs. read more

Just not a fan, slow service and mediocre food at best. Thought they would have a better draft beer list. Ordered a beer and they brought a different one (draft) and wanted to assure me it was the right beer. It wasn't. The brisket tater tot appetizer was just ok, if the tots were crisp it would be better. Tots just fell apart as they weren't crisp. And the Buffalo chicken wrap- just eh. Just don't get the hype for this place. read more

Buffalo Wild Wings - Brisket tot appetizer - Sports Bars Near Me - Birch Run, Michigan

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I have been to this Buffalo Wild Wings a few times now. It have never been great service but today was the worst. Over an hour wait for food that was simple. Then when we got the food it was cold to touch and the wings were so hard to bite into. My sons queso dip was to thick and nasty. And instead of offering to replace our food or fix the problem they offered "complimentary chips and salsa" while we waited for another 10 minutes for our food. Didn't even get offered to replace our junk, cold food. We will not be back! read more

I have been or should I say tried dining here 3 times. The place is half empty still have an hour wait, overtime blaming it on the Kitchen staff. instead of having 2 hostesses maybe put one of them in the kitchen. Absolutely ridiculous. Never ever going to return. I suggest no one does. read more

3 out of last 4 carry orders either wrong completely or missing items from order. Make sure you check your order before leaving because they can't seem to do any quality control! read more

This place SUCKS! It just SUCKS! The staff is rude, they don't acknowledge you when you walk in, take forever to seat you. I came here because I need a place that's open late. I get here late on business all the time. It's open, that's about all. The food is La Crapola! Tough boneless wings, chicken street tacos that had somewhat of a gamey and processed flavor. The restaurant is also not the cleanest one I've ever been to. Waitress was told to put $40 of my bill on the company credit card. The $2 left over I paid cash for with a $20 bill. She gives me $18 back in singles. Jeez... she eventually swaps me a $10 bill. I know Buffalo Wild Wings is going down the toilet, but this is ridiculous! read more

Our fried pickles were cold and were probably sitting for a while. As I write this review, we're still waiting for our food. People who have come in after us have already gotten theirs. Service here is terrible. read more

I received a Buffalo wild wing gift card from my aunt's ex-husband as a 4th of July gift. Decided to treat myself and my nephew to a brunch. I wanted to get the pretzel knots, but my nephew convinced me to try the wing. We got garlic parm AND Asian zing with a side of frenchies. The wings were good. To me, they are just chicken nuggets with sauce added. Wish they had a ranch flavor wings. The fries were not as crispy as I like, but my nephew sure did enjoy them. Little man ate all of them. We ate our food in the car and listened to the Tigers game on the radio. All in all, I was pretty pleased. I never eat here unless I have a gift card (to Buffalo wild wing) because the food is always very expensive. I'd say this was a good first Buffalo wild wing experience. read more

Buffalo Wild Wings - Ranch - Sports Bars Near Me - Birch Run, Michigan

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Food was the worst thing I ever had. 1st order of boneless wings were ice cold and the 2nd ones were no better

Unfortunately the service and quality this visit was well below satisfaction. After a few days up north riding snow sleds we stopped at the Location as it serves as half way. Home for us. Our service was average, but the disappointed aspect was the food quality. 47 minutes we waited for cold wings and a few minutes later our potato wedges arrived. The wedges were very hot!! Very good. The disappointing thing is we mentioned to the server David that our food was cold and asked him send a manger out to speak with us. No one ever came over to speak with us, when we asked for our bill to leave. The server David brought us the bill which was discounted 50% off. Thats not why I asked to speak with a manager. Now being in the industry for many years, I was disappointed, as there were other constructive criticism I had to share. But nobody seemed to care. We weren't looking for free food. But thats where things are today. We will not likely stop at this location again, especially with all the food options in Birchrun. read more

horrible service been here over and hour still no food or water i'm hungry and thirsty they don't care about us

Been coming to this restaurant for almost 9 years and this week was the worst service and quality ever. Got carded when trying to order a beer with the miserable wings and as a 62 year old male was told - we can't serve you as Michigan State Law dictates anyone in Michigan getting served alcohol must show ID. Of the 10 wings 4 of them were shriveled and dried up. Asked for the manager and after a long wait got the same BS don't care to hear you customer attitude. I will never go back to this place again.. read more

Really bad bad food. Have not been here in years and we just spent $60 on cold nasty food. What happened? Fries old and cold. Mac and cheese no taste. Wings not good either and cold. The help was rude and not helpful. Forgot the milk. Forgot ranch. Forgot the water. Never again!!! read more

Got 6 boneless wings for like $9 and got this. Doubt there's any meat inside. If we didn't live two hours away I'd take them back. Fool me once. read more

Buffalo Wild Wings - Minuscule wings - Sports Bars Near Me - Birch Run, Michigan

If you like a clean, friendly restaurant, this is the place to go! Great upbeat place to go with your family. I love coming here. The managers are all so friendly. GO HERE IM TELLING YOU YOU WONT BE UPSET read more

Each box here is $5 worth of wings, yes I ordered them with sauces and no I didn't ask for them to only dab a tiny bit on them. Just a standard order of wet wings will get you this at buffalo wild wings. read more

Buffalo Wild Wings - $5 worth of buffalo chicken at bdubs - Sports Bars Near Me - Birch Run, Michigan

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Ordered food from them for delivery via Door Dash. Driver arrived on time to pick it up. That's when they realized they had an order for delivery! The hostess told him it'd be another 45 minutes for them to prepare. I called the restaurant and asked for a manager. They wouldn't even pick up or return my call. Don't waste your time on average tasting over-priced food read more

New restaurants have been opening here at the Birch Run area. Cashing in on the nearby outlet shopping center and the ever so touristy Frankenmuth. Those and Bronners, the Christmas all year long super store. But I'm not here to talk about the tourist destinations. We were passing through our trip from the Porkies to Detroit and we fancied a bit of chicken wings and some beer. Just to take a break from the long 10hr drive. It's a newer restaurant. Which means its at its most vibrant state. Newly poured concrete, polished floors and just new everything. We were greeted right away, sat on a high chair table. We ordered, what I believe is 20 pieces of traditional. 4 different sauces,, spicy garlic, thai chili, mango habanero (my favorite) and THEE reformulated Blazin. Yes, I order a 5 piece blazin everytime I come here. Just to experience what it feels like to have my mouth obliterated by the new ghost chili sauce. The service was awesome btw. Our server was very attentive,, our food was hot when it arrived. Our beers were cold and when we finished our round of beers, she asked if we would like another.. YES PLEASE! Anyways, this has been a wonderful dinner stop on our 10hr long road trip from the Porkies. Thank you Buffalo Wild Wings for being there. read more

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So we came with our daughter. Our curds were good, but served cold as if they were on the steam table too long. Though the curds were brought to the table without us being given any silverware or even napkins. We didn't have any napkins under our drinks. After a couple of minutes, I had to get up from the table and walk around asking for essentials to be able to eat. The service was okay, the pricing was fair, food was lackluster. I'm told the BWW in Saginaw is owned by the same company. So I'd suggest to avoid that one as well. The manager did come to the table, but lack of engagement of him just wanting to "do his job," just had us just wanting to blow him off as he was just going through the motions. I don't think I saw one staff member anywhere smile . read more

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Told the wait was 15-20. Ended up waiting an hour to be seated. To top it off people that got there after us got seated first.

The female bartender was very bias with men and had problems serving females at the bar. All the men drinks were served while women sat and waited. read more

we didn't want to make a fuss but the garlic parmigan boneless wings where cold and the butger was cold, we ended up with new wings but no burger. the service was good but food needed improvement read more

just witnessed the wildest thing ever could never allow a manager to see all your servers busy and get angry the ice bin was opened and pour a syrup in it forcing them during a rush to empty the whole ice bin and create new why wouldn't a manager work better to treat staff better and help them ? Corp definitely needs to come in to manage what's actually going on with this place read more

Had lunch at BWW after shopping the outlets at Birch Run. Restaurant wasn't too busy & they were social distancing all patrons in the restaurant. Food was good, service was decent. read more

This BW3 believes they can do things however they want. They don't follow the BW3 corporate spec of food prep, don't have great attitudes, and I am guessing that's why they were empty even before Covid19. Order anything and then look at the internet to see what it was supposed to look like... guarantee it won't be right. Men's bathroom is super dirty. I won't be back. Oh yeah, and getting rid of Buffalo chips was a horrible move. read more

Can't make our order correct. Over 4 times in 2 weeks they can't read our order correctly. The employees couldn't care less. Whenever we have taken the order back they have never offered an apology or even acted concerned. This place is a joke. read more

Terrible service. Walk right past with no acknowledgement of you. Food came out cold. Drinks sat empty without even offering another. Need some basic training read more

Waited at the hostess stand for 10min without being acknowledged. Multiple waitstaff around and not a word. Explains why they have lots of open tables on an NFL Sunday. Good news though, Bagger Dave's is right next door and we were greeted promptly with a smile. Glad to spend my money there. read more

Where in the world do I even start with this review the second I walked in it took about 20 minutes just to get graded when we were agreed and said we had a party of seven the waitress side and walked away. I took about 15 minutes just to set up a table and a half the restaurant was empty. When we sat down, the waitress was pretty quick to take our drink orders and take our food orders but then that's where the problem begin. We waited an hour and 20 minutes just to receive our food, and when the first wave of food came out, it wasn't even everything we ordered. We then waited an additional 25 minutes to receive the second half of our order. Everything with the order was awful. The marinara sauce for the cheese sticks wasn't even a sauce it was chunky. The ranch was all lukewarm not cold, and they charge for carrots and celery that looked like they were old from two years ago. his location needs serious help I would never come back here again. read more

What else is there to say about Buffalo Wild Wings? The food is exceptionally mediocre and bland, and expensive. The only thing halfway decent is the sauce to the wings, the service is good as you can expect. And I have no complaints from my waitress, but I ask myself every time I come here why I even botheredlll read more

Buffalo Wild Wings - Sports Bars Near Me - Birch Run, Michigan

What. A. Train. Wreck. They were a little busy. Or unorganized. Probably both. The food was bad, cold and gelatinous by the time we got it. I was missing my avocado on the sandwich - I didn't add the avocado...it was supposed to have it on there. By the time I received it, my burger was frozen. They brought another burger, but it wasn't better. It was so bad. So so so bad. No. read more