I had a ball picking out frames with exchangeable clips. Helene has a great eye and helped me find…read morean epic selection to fit my every mood. I know I'll be back for more!

Helene is an artistic master at knowing what frames and colors complement your face. She explains…read moreher reasoning relative to your facial features, hair and skin color and desired effect. I have been a customer for 25+ years and trust her emphatically!!!

Came for a routine eye exam that was covered by my employers insurance. Had a small change to my…read morevision prescription. Bought new glasses from Bob and Kevin in the visionary. Overall a good experience!

Dr is way overbooked and had missed a major issue (retinal detachment). He got lazy and presumptive…read more- as did his staff. Multiple calls and phone conversations of my problem left me with continued decreasing vision and incorrect phone misdiagnosis. Then when I forced my way into an appointment - after I told him my eye was blind - he did find the issue he sent me to a hack specialist that was better at treating dogs. Terrible recommendation. I did my own research and easily found the best eye surgeon around. If you're having vision problems - don't go here. They do have a nice selection of eyeglasses

Visualeyes is the best optometrist in all of WNY, hands down. I have been a customer since they…read moreopened many years ago. Dave Leberer has taken care of myself and my wife's contacts during this time, always going through all the options available to us with all the newest products that come to market. David always makes sure to spend time with you and handle any concerns you may have. He is truly a master of his craft. His son Ian conducts the eye examinations with all the latest technology available, ensuring the right fit and prescription you will receive. If you care about your vision and eye health this is the optometrist you need to visit.

I've been getting my glasses at Visualeyes for quite a long time now…read more When they got an ophthalmologist, I started getting my eye exams there as well. And I even get my contact lenses there. I'm not absolutely certain how I started going there, perhaps convenience, but when I started to need help with reading there is where I went. After so many years the service has never once wavered. If I was dealing with Dave and learning about contact lenses, he was patient and helped me every step of the way until I found the ones that worked best for me. Dan is the consummate professional, and never forgets names, faces or to ask how the rest of the family are doing. Dawn is my personal fashion and design assistant. She knows what works for me and what my style esthetic is. But she also will pull things that are out of the box that I will love but may not have noticed on my own. And what's so important is that she knows what I don't like on my face, anything that's too small. She's honest enough to tell me when I try a frame that I like but it's not the right size for my face, rather than letting me buy something that reflects badly on me and then on the business as well, she will tell me "that's to small of a frame" and I am very grateful regardless of how much I may like the frame. Are the glasses more expensive than other glasses? Perhaps. But you aren't just buying a name for a names sake.You are truly buying the very best companies of their kind in the world. Names that are known by people who truly know quality as opposed to a label. And to be perfectly honest on the occasion when I have gone and bought glasses at a chain( because I was using my insurance at that time, buy the time everything was added up, there wasn't much of a difference really in cost. But a huge difference in quality and uniqueness and service. So here's another chance to get two birds with one stone. Support a local business and get excellent service and one of a kind glasses so you won't see your glasses on other people all over town. Try going to Visualeyes, make an appointment and relax and see how special you can look.

I switched to hear this year, was tired of my old place, service and quality was slipping. So those…read morewere two things I was really looking for coming here. They nailed both! Beautiful clean, well lit building. Was greeted upon entering. Was about 20 minutes early for my appointment, but soon as walked was greeted and a minute later Katie came out to do some pre testing. She was very nice, an testing went smoothly. Dr.Chaudhry was super thorough! I have worn glasses since I was about 1, and I don't ever recall having such a thorough exam. So thorough she found an issue I need to address with a Retina specialist! She took the time to explain the concerns, and proper treatment moving forward. Then there is Jason, he was the star of the visit. He was amazing in picking out frames, running cost through insurance, and just answering all questions and concerns we had! He was really a joy to work with! Very pleasant experience, glad took the plunge and switched!

When the maple road location closed I was a little concerned but I really like this one! It's very…read morebrightly lit, clean and has a nice waiting area as well. From reception to doctors, everyone was pleasant and professional and as always I was able to get a thorough exam.

Going here was honestly such a treat!! You get unique access to the owner Frank (honestly when do…read moreyou ever get that?) who spends his time with you, and you know he wants to get it right. He stands by his work. He wants you to feel comfortable with using the glasses! I use progressives and it was so nice to see that he was so exact in his measurements! It's like going to a boutique jeweler and picking out exactly what you want and making sure it fits only you!!! 1000% recommend coming here! Make sure to call to make an appointment first! That way you can have quality time!

Frank doesn't stop until you're completely satisfied. He introduced me to "occupational" lenses,…read morewhich has been a game changer. And he stayed over Christmas to New Years until I got there to help me.

I went to Troidl Optical to have two pairs of eye glasses refitted. Eric quickly diagnosed and…read morefixed the problem. He and his team are very professional and knowledgeable and it was a pleasure doing business with them. I would highly recommend this business.

I was told I couldn't have my full prescription - my PD or Pupillary Distance - to order a pair of…read moresunglasses from online. That is, after paying for an exam and glasses in store. That's insane to me, gate keeping my own information that I already paid for. Last time I'll go for an exam or anything else from these people. All smiles while your wallet is open though

I had been fitted for progressive lenses at several of the big box opticians in the past, but the…read moreresult was always the same: blurry vision. Then I was recommended to Liz at Williamsville Optical which is a small, family-owned business. Liz, who is part owner, told me that the vertical alignment of progressive lenses among other factors has to be accurate in order to get clear vision at all distances. The glasses she fitted for me are such that I'm not even aware that I'm wearing progressives. Thank you to all of the people involved in making these fantastic lenses for me: her optometrist, Dr. Szalkowski, who wrote my prescription, the engineers who designed the lenses, the company that manufactured the lenses, the lab that ground the lenses, and to Liz whose vast experience allowed her to measure me accurately for progressive lenses.

Professional, efficient, caring staff and reasonable prices for and eye exam and prescription…read moreglasses. COVID-19 safety protocols are being followed, with staff screening every patient via a temperature check and questionnaire.

I. Love. This. Place. And I don't even come here for myself. I quite often run in to grab my…read morespouses order on my way home. I'm always greeted with such incredible energy & friendly conversation. In only a few short visits, the two women there quickly began to recognize me and will give me my order right away even if they are with another customer - they make you feel welcomed and comfortable. Prices are so reasonable and lots of local vendors

This place has the absolute nicest staff, they are especially social and helpful with every single…read morecustomer. I've been in here a bunch and they always always greet me and ask if they can help me with anything, and they have a genuine desire to share their knowledge of their products. On top of that, they are exceptionally kind. Today, I bought just a cartridge when I meant to buy a disposable vape pen, and I went back in figuring I'd have to buy a battery since I had already opened it. One of the employees spotted me a battery (if a manager is reading this, no they didn't) and even though I'm sure it's only like a $10 thing it looks great and works well, and the guy pegged my style perfectly. (This has been sitting in my drafts for months lmao, to the business owners this happened several months ago if you're confused. Thanks guys.)

I had a routine eye exam with Dr. Sirkin. The staff was friendly and the technician who did my…read moreinitial exam was great. However, during my exam with Dr. Sirkin there was a few instances where she made me feel uncomfortable and I was in pain. I was having trouble keeping my eyes open during the eye pressure test. I told her I wanted to skip it and she kept insisting that I needed to do it. Then she wanted to put more numbing drops in my eyes and was holding my eye open with her two fingers. At this point I felt a sharp pain and told her that hurt but she would not back off which upset me. I again told her it hurt and that I thought it was her finger nail putting pressure on my skin. Needless to say when I patient says they are in pain or says no there should be no questions and the doctor should listen. Will never come back to this practice again.

I wish I got LASIK done sooner! All the staff were helpful & professional with the process of the…read moreconsultation, to the actual procedure & the post operation appointment. If you are on the fence about getting it done or where to have it done, I highly recommend coming here to do it. It feels insane not having to wear glasses to see after 20+ years of having them! So happy with the outcome!

Great customer service, would come back here again if I had to in a heart beat…read more Very prompt appointments and great with working with people