Love everything about Snyder Dental Group starting with Lisa! She is the first face you see and she…read moreis the kindest most caring person! The techs are all wonderful and Dr. Siegel is great! My dental insurance isn't great but I would rather come here than go anywhere else that my dental covers fully!

I love the way I am treated and my treatment at Snyder Dental Group. Great dental care and awesome…read morecommunications to get in and during and after treatment. If you don't have a dentist or are not happy with the one you have, try Snyder Dental.

A great dentist! Thoughtful, practical, and does an excellent job of explaining every procedure.read more

I've been seeing Dr. Ball for several years and greatly appreciate his skill, expertise, and…read morepractical nature. Some practices push a lot of cosmetic upgrades, but Dr. Ball has a balanced approach I really appreciate. I also love the kind, skillful hygienists who do my cleanings. Really great practice!

I find it discriminatory to not accept certain dental insurances at your suburban locations. Only…read moreat the Buffalo location do you accept. First time in my life having this dental insurance that alot of dentists dont accept. Bill the patient separately if this dental plan doesn't pay you enough.

this place has gone to absolute shit here the last 3 years, we're on our 3rd ortho over the last 6…read moremonths and every time we come here we have to sit go over an hour just to get in. what an absolute shame as it used to be wonderful. DO NOT COME HERE!

The process is complete and I'm thrilled with the results! She really knows her stuff. I felt like…read moresomething was out of alignment at one point but she convinced me to trust the process and I did-- knowing full well she was wrong. But guess what?! I WAS WRONG! She was right!! I'll never doubt her again. There's a reason she's a specialist in her field. I am super happy with the results! Wait I already said that! I don't care, let me say it again, I'M SO HAPPY WITH THE RESULTS! Now I've got my husband going to her. And I've already referred two friends.

Already a patient of Dr Ricotta, I experienced a cracked tooth from debris in food from ordering…read moreout. I called to make an appt asap off hours intending to leave a message for call back, but and talked directly with Dr Ricotta. Appt was set asap working with my schedule. I was in and out inside of 1/2 hour with no pain and tooth fixed...(cracked filling replaced and pain free). If you hate going to the dentist, consider going here because there is an understanding that the patient is the most important thing to their business.

I understand that physicians and dental offices have cancellation policies. However I canceled a…read moreMonday afternoon appointment at 7 AM on that Monday because I was diagnosed with Covid on Sunday and was extremely ill... I had been a long time patient and had never canceled previously. When speaking with the receptionist, she advised me to still come to the appointment. I could not rightfully expose the dental hygienist to my illness. I now have a $40 cancellation fee! Seems like WM dental cares more about the money than their staff!

A family member recomended WM Dental Care recently and I am so happy they did. I had not been in a…read morefew years after a few very bad experiences so I arrived expecting the worst. My team was Dr.Barsoum, Thuy, and Sarah. The entire office from recptionist to billing department is warm, friendly and so professional and helpful. Sarah was the most amazing, she booked me in 4 early days in a row and was so kind and caring and thorough with what needed to be done. I feel like I have built a relationship with this practice and will be much more diligent and less fearful about my dental health. I cannot thank them all enough.

Uh did this place close? Due to an insurance change, I had…read morean initial appointment for a possible cavity back in early 2023. It was a great experience and I was excited I found my new dentist. But then I had an appointment scheduled for earlier this month. I got a text at 2AM that it was cancelled. Then I got a survey text the following morning asking how my visit went. Huh? I've called, left voicemails and emails. Crickets

I had a terrible experience... I had an appointment 2 months ago and they called me the same day…read moresaying they had to reschedule me for July which was 2 months later and I was annoyed but understood even though she wouldn't tell me why, then I go to my appointment today at 12 and the lady wasn't at the front desk she was sitting in her car I had to call so she would come in because I was standing at the desk for 14 minutes... when she got in I told her I had an appointment for 12 and she told me it was canceled because I never confirmed the appointment , I then went to show her all the messages I got from life dental telling me I confirmed my appointment and it was for today at 12 and she checked again and said nope it was canceled. By this time I was very upset because I waited like 6 months originally then 2 more just to have it canceled on me when I confirmed the appointment! I asked if there was anyone else I could talk too and she said no she was the manager and there was nothing she could do... This person has TERRIBLE costumer service and was extremely rude and didn't care at all about how long I waited and how many times they messed up on their end ...

I love the attention to details of the staff and Dentist. They are also family oriented.read more

Dr. Hamill is a fantastic dentist. Have been going to him for many years. I have had some very…read moredifficult procedures done. And have been very pleased with the results. He explains exactly what needs to be done and the time involved. He listens very carefully to your concerns and makes sure your visit is comfortable as possible. His staff is great. His office is comfortable and clean. Five stars plus!

i have a good feeling every time i walk into Dr. Jauchs office. he has a very good staff, and…read moreexplains everything very well. i have been a patient now for several years. we look forward to a rewarding two way relationship moving forward.

Mary is very friendly, helpful, and professional at the reception desk. Dr. Jauch is very kind…read more and is an excellent dentist. I highly recommend Dr. Jauch and his staff.

Dr Altman and his staff are wonderful and friendly. They take the time to explain everything they…read moreare doing, and what they are planning to do. I have only been a patient for less than a year, due to a change in insurance. I would Highly Recommend them.

As a new patient and new to western New York- I cant recommend Dr. Altman and staff any higher! Dr…read more Altman is a very skilled and experienced dentist who takes the time to thoroughly diagnose the issue, put the plan of action in motion and fix it--painlessly. In addition, what really stands out and is worthy of comment for this practice is the professionalism and enthusiasm of his staff- not to mention Dr. Altman being just one heck of a nice guy. So nice to see employees who really enjoy their jobs as well as each other- everyone is so nice and welcoming and it really shows. 5 stars no question. Very happy to be a new patient :-)

Update: The extremely nice office manager Debbie called me and apologized profusely, is going to…read moretalk to Tina (that's the rude girls name) and tell Dr Bob about it. She asked what they could do to get me back and I agreed to try one more time.. she added notes to my appointment that I should be given a Tim Hortons gift card.. so we shall see...I believe in second chances and that one bad apple doesn't always reflect a bad bunch Original review: I am incensed after getting hung up on by staff at the Main St office. My last visit was at "a" main st office, I called that number to reschedule an appointment set six months ago. The woman who answered was very rude, told me I was calling the wrong office and when I probed she hastily explained that there were two offices on Main St Buffalo and I was looking for the Amherst location since "my" location had moved there. When I had to interrupt her before she hung up I asked could I be seen there, she frustratingly asked what was my insurance. I then said never mind I will go elsewhere since I didn't appreciate the way she was speaking to me. She immediately hung up on me. Unfortunately I did not get her name and I am well aware this is a big operation and don't even know who "Dr Bob" is but I am so tired of rude customer service.

In 2014 I left a very positive review of Dr. Bob's which I must revise. It's been a number of years…read moresince I left this practice, but I saw the positive review I left in 2014 and I don't want to mislead people. Dr. Herzog retired (his first name is Robert, but he was never actually "Dr. Bob"). Dr. Mai left, and I kept getting different dental hygienists, each of whom had just graduated from school. (Yes, I know, we all have to start somewhere, but I have very sensitive teeth, and I prefer to see experienced professionals I know.) The place suddenly had the feel of a factory to me - the decor was like hotels I've been to and the receptionist acted as if I were a bother when I was trying to make an appointment. I don't recommend it. Incidentally, the photos posted are of Dr. Herzog and his staff, they do not reflect the current staff or office. I see that "Dr. Bob's" now has several locations; my review is of the 2727 Main office.