Return customer. I loved my car I got from Right Direction Auto 5 years ago. I use them for my…read morevehicle services and inspections. At my recent inspection appointment, I just commented I might start looking for an upgrade. Jordan, Jackie, Mike and Joe all worked with me for vehicle size, all my "need to have options", "would like but not a deal breakers" and if I wanted certain colors. They looked at stock in both locations to find the car. This was not a rush, we had time to look. I ended up getting the perfect car. thanks to all involved.

They are BS & they can care less about their customers. ONLY care about the MONEY…read more Poor Service Poor vehicles / say they have fixed something & have not (just covers it up) THEY JUST SUCK ALL AWAY AROUND 1 start is 1 too many for this place

Got my first car here, and got it for a reasonable price, and the cars are from southern areas so…read morerust is non existent unlike cars that sit on the lots at dealers in Buffalo. My 04 impala ss runs superb I actually test drove it on the long street nearby, and knew instantly the car was in great shape. I highly recommend!

We bought a 2004 Chevy Suburban from this dealer and we picked it up on a Tuesday night at 8pm…read moredidn't have time to drive it around before we had to pack it up and take a trip to Kentucky to see our son graduate from Military Boot Camp. We left at 3am on Wednesday morning and the only problem we had was that the passenger window didn't work but as soon as we got home he fixed it right away. We still have the SUV (3 years) and still love it. I am in the market for another vehicle and will only buy from this honest company. Thank You Liberty Motors

We have purchased our last 3 cars from here, they have been amazing. Low mileage, great price, VERY…read morereliable cars. I just recently purchased a Jeep from them, amazing features and a seedless process! Highly recommend!

Great car so far no complaints not pushy and has a nice…read moreselection of cherry cars to pick from at better prices than the big box places. There is a reason this guy's been in business for like 30 years ! i will be back thats for sure ....

This garage can really come in handy... or should I say, come in Andy, if you break down around…read moreClinton & Fillmore. In fact it came in Andy for me personally because I bought my first ever car in America from here... for a pittance actually. It was a Pontiac Bonneville that I called "my baby" and I loved it passionately. I took it to Florida, I took it to Texas, I even took it to the moon and back so it would be, it would be my baby. I had a ticket for a world where we belonged, and it would be my baby. I even drove it through Savage Gardens. It was a lovely car and this was a lovely and honest garage. The guy I did business with was Donny, and I think he may have just used this property to sell and fix cars, but I'm not sure what his affiliation was with Andy. Maybe Andy can tell me. Then I'd bring the Bonneville back here to be serviced on a regular basis and it was always cheap and expertly done. My last experience here wasn't so great but that was for reasons I'd rather not say in this review out of respect to Andy and Donny, so I'll stick with a 4. Speaking of coming in Andy.

Review of LA Auto Sales and Service…read more I feel completely used and taken advantage of by LA Auto Sales and Service. On 11/8/24, I handed over every bit of my hard-earned savings as a down payment, trusting this dealership to sell me a reliable vehicle. Instead, they handed me a nightmare on wheels--a car riddled with issues that couldn't possibly have been caused by me in the short time I've owned it. Within the first three weeks, problems started piling up. One of the keys constantly gets stuck in the ignition and sometimes won't start the car. The car felt like it had transmission issues when letting off the gas and braking, only for it to later be confirmed that the turbo was completely blown. This wasn't a minor inconvenience--this was a catastrophic engine failure that had clearly been brewing long before I ever bought the car. Then the check engine light came on 20 days after I bought the vehicle, pulling a P0171 code. I brought it in on 12/3/24 after Thanksgiving, only to sit there for over three hours, waiting for answers that never came. They admitted they didn't even have the proper tools to diagnose the issue fully and sent me away with yet another appointment a week later. It got worse from there. Additional codes like P0420 and P0496 appeared, and the check engine light has practically been a permanent fixture on the dashboard. When I finally had a trusted repair shop inspect the vehicle, they uncovered the truth: the catalytic converter had failed, the turbo was completely destroyed, and an entire page of error codes was present. This car was a disaster waiting to happen, and LA Auto Sales and Service sold it to me knowing full well it was in terrible condition. Despite this being a vehicle I've owned for less than two months, I've been left to shoulder the financial burden. The dealership begrudgingly covered $600 of the catalytic converter repair, leaving me to pay the remaining $600 out of pocket. Then came the turbo repair--a staggering $1,600 bill that I had to take out a loan to cover because the dealership refused to help. I didn't give them broken money, yet they sold me a broken car. I've never felt so used and abused by a business. LA Auto Sales and Service clearly doesn't care about its customers or their safety. They took my money, gave me a car that was falling apart from the moment I drove it off the lot, and washed their hands of the situation when things went wrong. I wouldn't wish this experience on my worst enemy. Do yourself a favor--stay as far away from this place as you can.

From the owner: The staff here at LA Automotive Sales has been happy serving the Lackawanna, NY area and would love…read moreto help you with your next vehicle purchase. Every car we sell comes with a free comprehensive CARFAX vehicle history report. We will do our best so that you leave with a smile on your face and are totally satisfied with your purchase.

If I could rate this place negative stars I would. ABSOLUTELY DO NOT BUY A CAR FROM HERE. As soon…read moreas I drove the car off the lot, my tire pressure light comes on, day two of having the car it no longer turns on because they never tightened my battery in LOL. I was promised a warranty up to 90 days for a mechanic and never received it after texting and calling multiple times. Within 6 months of having this car I've had to replace the alternator, all the breaks, all the tires, spark plugs, a new battery, and my AC has a leak and doesn't work. DO NOT BUY ANYTHING FROM HERE UNLESS YOU WANT GARBAGE!!

From the owner: Stop by check us out get your fluids changed oil changes starting at $39.99…read more Break and rotors starting at $49.99

Drove from Rochester, NY to Buffalo, NYto look at cars and we got a great deal on a car that wasn't…read moreeven on his lot yet & he got it to us the same day. Fantastic service and it was such a pleasure doing business with Hamed. Highly recommend.

This is where I got my beautiful ,black, 2012 Chrysler ,Town & Country - "Stow & Go" Van, which I…read moreLOVE !! Good price, Easy to work with salesman, Great looking vehicles & Not too far from the Kenmore area. They did all necessary repairs to the van before I picked it up a few days later. I honestly couldn't be happier with what I bought. The salesman/owner ? also got me an amazing deal on a spare key to be made. I got it at "his cost" but a man who makes keys in his van & works out of different lots. Thank God too, because I needed that extra key on a few quite a few occasions. I highly recommend them for your next used vehicle purchase .

If I could leave 0 stars I would. I bought a car online from this dealership, was told it was in…read moreperfect road worthy condition. I had the car delivered to me a month ago, and it still has not moved from my driveway. They sold me a car that has 4 dry rotted tires, over 10 years old each, no working reverse lights, a major electrical issue that the power seats and climate control don't work. The new battery I had installed does not hold a charge. The alternator winds too high and is not seated correctly, the fuse box gets upwards of 220 degrees. I won't run it because I am afraid of a fire starting. The list goes on and on. I had the car towed to a specialist (more $ out of my pocket) to check it out. They raised all the same concerns I had and said it is not safe in its current condition and will need upwards of $5k, probably more to fix all the issues. They even took my sales tax money, saying they had a third party registering my car. Well, the car is not safe for the roads, so it can't be registered, but they have my sales tax money still. It would never pass inspection. I was looking for a weekend driver to take to car shows and I got a total lemon! This dealership refuses to do anything, stating "I have buyers remorse!!!!!!" Are you kidding me? I was looking for this style car for over three years. I wasn't looking for a car that needs tons of work or I would not have bought it. Now I am forced to get a NY Attorney, get the NY Attorney General as well as the NY DMV involved. I did hire a third party to check out the car. He apparently doesn't know a lot about these sports cars, because he seemed to just look at cosmetics, not electrical or reverse lights or dry rotted tires (I could go on). I will be looking at this company next. Yes, the car looks nice, but OMG, what a mechanical, electrical mess!! A lot of my wasted time on this. I just wanted my money back, but now since it looks like this dealership doesn't care, I will be looking for a lot more than just that. Yes, I have learned my lesson. Due to this awful experience, I will never make a large purchase like this online again. Stay away from this dealership. It seems they don't care too much about the online customer. Writing this to hopefully help anybody thinking of buying online from these rip off professional's.

Recommended with my highest possible compliments. My personal experience was superb! I'm done…read moregambling on mechanics Finally! FYI -39 5 star reviews out of 39 review, Jonah is the most honest business owner/mechanic in Buffalo. Consider before wasting your money at any other shop.

I messaged them about replacing my headlight assembly with one I brought in, and they were very…read morechill about that. Service was quick and they did everything I asked.