I love this store so much but I tried to trade a piece of pottery I'd received as a birthday gift…read morein for my pattern/color but was told the giver of the gift would be notified that I'd s aped it for the right color. I just felt like that would be rude and kept it. *wish so much this would not happen

Ordered online on July 1, 2025. Never received a notification that it had shipped. So tracked my…read moreitem just to find out now the item i purchased was out of stock, however when I ordered was stating in stock. So of course my item have never been sent. Sent them a email but never received a response and my card was still charged for a item that I brought for gift, that evidently does not exist. I took a chance on a little shop and received nothing but a charge on my account. First and only time I will purchase anything from Utimate Gifts!!!!

Disappointed delivery for 2/12 birthday items not what I ordered look like someone else's 50th…read moresince those were the balloons attached. Plus pieces were missing and delivery didn't ring door bell, items discovered at 2am

I placed a Get Well Soon order and it was delivered within 24hrs…read more When the recipient let me know that she was not satisfied with the quality I contacted the store manager. The manager was incredibly receptive and went above and beyond to rectify the situation and reassure both me and the recipient that they stand behind their products. I appreciate their efforts and would definitely patronize this location again.

Everything was great last minute rust job that was completed on time with my specification. Thank…read moreyou for a great job.

Pat's Monograms does amazing work! I love the quality of the customer service and the quality of…read morethe work! The atmosphere is very welcoming and their products are high quality! I love how helpful the staff is at helping make selections.

Is it such a chore to smile and hand me my items while I'm juggling my bags, or are your text…read moreconvoys more important? This is why I would hate to live in Memphis. Attitude. I mean, the store itself is clean, well stocked, and very nice. I like the travel supplies like the socks, earplugs, and luggage locks. A wide arrange of Elvis memorabilia is also present here. Just need to step it up with the service. Geez!

It's your usual airport magazine, snacks, candy, and miscellaneous token momentos. Okay selection…read moreand prices, again for airport "convenience" stores.

Wife loves the place, me not so much. Need more man stuff. Staff is friendly enough. Being under…read morenew manager helped to after the last one was quite the test waffle to customers.

This place takes Covid-19 very serious and limits the number of people that can be in the store. I…read morehave no problem waiting in line for safety and wish more stores would do this. Unfortunately, there is almost nothing in this store. The associate told us that the customers buy the merchandise as soon as they put it on the floor. I feel like we wasted our time coming to a mostly empty store with slim pickings.

I went in today to get stuff and the worst, loudest music was blaring. I couldn't even hear the…read moresales people. I just left.

I love this place! Like for real…read more.. They have expanded their product lines now to include all of the following goodies plus more! Soap (three different types, possibly more) Shower Oil Bath Bombs Shower Fizzy thingers Bath Truffle (whatever that is) Laundry Soap Hand Soap Dog Soap Dryer Balls Lotion Body Scrub Body Butter Beard Oil Beard Balm My personal favorite scents are Ferocious Beast, Narcissist, Egotist, and Eucalyptus Lemongrass. The Rose and Patchouli & Sandalwood are also really solid scents. Much different than the aforementioned but really good nonetheless. I have been getting the premium soaps with Shea in them for a while now and I love it! I cut it with Dove Moisture Body Wash for extra softening suds in the shower. I step out smelling like one soft, sexy, badass, clean hunk of a man!! It's a tough life fighting off all of the ladies after I get all clean and stuff but hey, someone has to do it. I guess I'm that guy. Read it in the newspaper, ask your girlfriends and see if they know.... My scent strength is ten fold y'all.... I'll let you peek it, if you're nice, before you go... Seriously though.... Wash your ass and make it smell good all at once!!! Fucking LOVE THIS PLACE!!!

I love Books a Million! There's tons of cool stuff around so even if you don't like to read you…read morestill have a good excuse to walk in and wander around. Or you can make sure your friends/so have something to look at too even if they don't read. They have a nice collection and I appreciated the sales and the coupons.

Always love the bookstores. BAM associates are nice, helpful and always greet you when you come…read moreinto the store. They are very friendly and helpful. They currently have a section with calendars for $3.00. I bought the Rooster calendar which retails for 19.99 for $3.00. They have a good selection.

love the prices very good and cheap they last longer than I expected and I can get a box of relaxer…read morefor hair for 16$ for each big box

I was on vacation stop in to purchase whatever , the people in here where very nice .. my next stop…read morein Memphis I will be stopping in again.. thank you for the pleasant hospitality..