This is one of my favorite places in Memphis... Go on, make fun of me ;-)…read more If you're in theatre or any kind of performing arts, this is the place to go for eyelashes, wigs, nail polish, cheap makeup, etc. I wouldn't say the staff is "helpful", but I don't know you need that much help in a place like this. Golden Beauty is a drag queen's paradise!

Black Women do not spend any of your hard earned money here, do not give your time do not support…read morethis business. We are keeping this business alive. As a business owner and always respectful I was dishonored. Golden Beauty has some of the worst customer service I've experienced. I recently purchased aloe vera gel and whipped shea butter, and both products were not up to standard. The aloe vera was already open with no seal, and the whipped shea butter was hard and gummy instead of soft and usable. I returned within the same week and politely asked if I could exchange the items. Instead of trying to help, the store manager immediately asked for a receipt with an attitude. I explained that I had just purchased the items days prior and that the condition of the products clearly showed they were not up to par. He refused to assist and dismissed the situation with a shrug, like it didn't matter. To make things worse, the environment felt unwelcoming during the interaction, which made the experience even more disappointing. As a business owner of a public relations firm, I understand customer service and uphold customer care, product integrity, and how important it is to stand behind what you sell. There was no effort to resolve the issue or provide even a basic level of service. Thing is I still went ahead and repurchased the items I needed. Disappointed in the treatment but didn't let it stop my tasks for the day. The male store manager was an asshole supported by the smaller Asian female who mean mugged us leaving. I will NOT be returning. Very Bad Business.

I used to shop here a lot, even though she refuses to put prices on her products. I asked her for…read morethe price of a particular item, to which she gave me an answer. I shopped a little more then when I got ready to check out, she told me a COMPLETELY different and higher price for that same item. I realized that she was getting over on people by not putting prices on her items. She can tell you whatever she wants the price to be at that time. Needless to say, I didn't purchase the item from her. She insisted that I was wrong about her saying a different price. I told her that we wouldn't have to have that argument if she put prices on her products. As I walked out the door, she told me she doesn't care if I leave. How will your business thrive if you don't care about your customers? I don't see how she's still open.

Very nice beauty supply, that while smaller, packs a lot into a smaller space…read more This place offers some amazing Indian human hair wigs that are incredibly soft and pretty, and understandably, a bit more money. The wigs overall are nicer than many of the wigs that I've seen in other stores. They also have all of the basics -- nail supplies, makeup, hair treatments, and more.

This particular Cosmo Prof location is my absolute favorite. It is such a hike for me, but I often…read morefind myself making excuses to drive all the way out here to purchase my hair stylist tools and products. The staff here is my favorite of all the locations I've been too. They are the most helpful and friendly. On many occasions, I find myself asking them for their advice on flat iron or hair dryer purchases. If anyone knows what the best sellers are, it will be the folks behind that counter. I also feel like this location is much shinier and newer. Their hair coloring books are still in order and are very organized, many of the locations I have been to they are in complete and utter disarray. This complicates matters when you are trying to formulate on the spot for a client you might be doing for money on the side. They also have a nicer selection. Well, it feels that way to me anyhow.

Love! Awesome staff and pretty much stocked on equipment. I always find what I need and then some...read more

This place is definitely an essential business, lol. Seriously this low key beauty supply store…read morehas everything under the sun to keep your hair Club ready, Church ready, work ready, going outside ready. Having just started my dread journey a year ago, I spent many anxious late nights watching videos of products that could assist my dreads to lock faster. The next morning I would head to C&J beauty supply and there the item would be! Not much this beauty supply store doesn't have, staff is very knowledgable on the floor and behind the counter. This place makes you want to grow hair and change styles due to the vast amount of products they have, its almost addictive, lol. C&J Beauty supply a great place to buy your hair products in the heart of Bartlett.

This is always a great Sephora to visit. It's located in a shopping center with plenty of other…read morestores (Lush, lululemon, etc). There is always plenty of parking. The employees here are always so welcoming. Last night I probably had at least 4 ask if I needed help during my 20 min visit. I even had my 1st in-store return and the process was so smooth. This location has an amazing selection as well where typically I'm used to my favorite products being out of stock. If you're needing great brands and amazing customer service, I'd highly recommend stopping by this Sephora.

I love going to Sephora more than ordering online even though you have better options online. The…read moreemployees are always very helpful and pleasant. I wish that this location was bigger with more products. The layout is a typical Sephora but a lot smaller. They do have some fragrances for men and women and of course makeup and a few hair and skin products available.

I'm routinely on hold for 15-30 minutes AND THEN DISCONNECTED while waiting to speak to a…read morepharmacist, and I have been on hold for 1.5-2 hours out of sheer stubbornness in the past. I'm a senior citizen without regular access to a car. I take a lot of medicines that change occasionally, and I frequently have questions that can't be answered because THEY WILL NOT PICK UP THE PHONE. One day when I had spent hours waiting on the phone, I was furious at all my wasted time, so I went in person and waited in line to speak clearly and without swearing or a raised voice but with evident anger in my voice and face. I expressed my frustration and was told, "Okay." Then the pharmacist just stared at me with a blank expression on her face. Said nothing else. Not "That sounds frustrating," or "Sorry you've had a bad experience." It was at that point that I flipped my lid and stormed off, swearing. Not my finest moment. But they pushed me to the edge: Basically, if you want or need to communicate with your pharmacist, this is NOT the pharmacy for you. They are slow, uncommunicative, with about 75% bad customer service. There is one nice lady, max, and she's not always there. And when my doctor sends in a new prescription for a medicine I've taken for a long time at the exact same dose as usual, they switch to the new prescription at refill time instead of finishing up the original prescription that has 1-2 more refills on it. I'm at the point where I'm going to ask my doctor for paper prescriptions so that my prescription history isn't littered with old prescriptions with only 1-2 refills on them. They also have tried to fill an old prescription that has zero refills left WITHOUT checking to notice the NEW prescription on file; then there's a delay while they needlessly try to request a new prescription from my doctor's office, who refuses because they had ALREADY sent in a new prescription. This causes medication delays. That's why for a while I turned off auto refills. But I had to turn them on again because if I wait until I notice I'm almost out of a med, their supply chain is SO SLOW that I have missed days on my medicine before. And today I asked for smaller bottles because the giant ones they use are overflowing my small medicine storage space, but I was told today that the giant bottle is the standard from the warehouse. So I asked if I could request a transfer to a smaller bottle at pickup time, but I was told that it depends on their workload and staffing at that time. So eff me I guess. I also refused a highly overpriced prescription and asked the pharmacist to reshelve it so that my husband picking up my meds doesn't innocently and accidentally grab that medicine and pay their ridiculous fee at pickup. The pharmacist failed to do as requested. The medicine stayed as pending pickup for days, so I had to go down there, stand in line, and make them remove that medicine from the pickup bin. It's almost like they are trying to make it easier for a mistaken pickup to happen so they can charge me for a medicine I don't want to pay for. Walgreens sucks. Out loud.

I usually stop in to pick up my vitamins and I've always had a pleasant experience. The staff and…read morepharmacist always take time to address any concerns or questions I may have and I appreciate that. I have even called to inquire about a prescription dosage and instructions on the best way to take it. Like most drug stores, you may have to wait sometimes but it's never been a problem for me. I also like saving money so I take advantage of the buy one get one 50% off on my vitamins and that is worth it for me.

New owners and they were super nice and helpful! They took their time with me because I'm new to…read morewigs (developed alopecia recently). The selection of wigs and hair pieces/extensions was overwhelming but they made it an enjoyable experience given my stress over my hair falling out. Highly recommended!

I'm pretty sure that I've reviewed every beauty supply shop in the Memphis area, and of them all,…read morethis is pretty decent. Not the greatest, but they carry a reasonable selection of wigs, all in the $30ish dollar range. I've reviewed other locations for this chain. They also carry Kiss nail art supplies, some cheaper cosmetics, including fake eyelashes, which I always snag. You can find some very inexpensive jewelry, only a few bucks for earrings and necklace sets.

Just called to verify the name of the woman that helped me I'm 99% sure it was Thalia…read more I have pretty persistent eczema on my face and could not find a product that would help. Within two days of using the products she recommended my eczema has basically cleared up! I have not had relief in months. Without her help I would probably still be suffering! If you come to this location, you will find that the staff is incredibly helpful and very sweet. Will definitely be shopping at this Ulta location again!

The store was a mess. No one ask if you needed help. Workers looked like they just crawled out of…read morebed. To bad coustmer service has gone out the window.

I asked the lady (Chinese) who was stocking was jewelry a lip ring, she cuts me off & says no &…read moresays it has charm not lip ring belly ring then laughs like I'm dumb ha ha ha. I go from 0-100 real quick & decided to get her ass together REAL QUICK... "1st off, a belly ring is curved & has 2 balls, this item is flat on 1 end and charm on the other, only lip rings do that. While yo dumb ass think you're laughing at me (a customer) you don't even know what the F*CK your dumb ass is selling"... Needless to say me & my 3 friends left without buying our items! Damn condescending ass people kill me.

This store carries a very nice selection of real and synthetic wigs, which run around $30…read more They also carry a good selection of beauty supplies -- including basic hair care, olive oil creams, special combs, satin pillowcases, and caps. If you're looking for some fun fashion jewelry for kids or adults, they carry $2.99 earring and necklace sets. Lead-free. They have a good selection of NYX cosmetics as well as Kiss nail supplies and nail art.

Saundra Webb and Ms. Lisa helped me find everything I was looking for on 1/4/26 at the 7680 poplar…read moreave location. Very professional, helpful and polite. Please don't hesitate to ask for those sweet ladie.

It's like I am inconveniencing them to ask them something. I had to chase them down to ask a…read morequestion.