I go here very often, and I enjoy every visit! The employees are always kind and helpful too. I…read morelove going there during their sales, such as the $5.95 sale on their luxury line Sometimes get pretty busy, but they always handle it it very well. I definitely recommend!!

Please go to any bath and body works other than this one! My sister and I went into this location…read moreand purchase a large amount of items and the clerk stuffed all of our items into 2 bags. We advise her to fix it and provide us with another bag and she refused stating no we are running low on bags, which is not the customers fault. We walk to the car and one of the bags handle broke. Simple issue that made me so upset. Just shop at another location with managers that know how to stock their inventory properly!

This is the only place I buy my candles! The have the best scents (my favorites are Dream, Cedar &…read moreBalsam, Pumpkin Spice) and a wonderful product. The candles scent my entire house, and the wooden wicks' sounds are so relaxing. The customer service is great too. I'm using their website to purchase these days, but I also enjoy both of their storefront locations.

The best smelling candles ever! No overwhelming cheap smells…read morethat'll leave you with a headache and annoyed! Downtown candle company gets it right! When you walk into the store, you're greeted with pleasant, helpful folks and heavenly smells! Be sure to smell the candle lids and not the actual candle lol! Also after sniffing a few, clear your smell sense with the coffee so you're ready for a new round of sniffs! These candles will add character to your home and also make great gifts! I needed to do gifts for a baby shower and wondered if customized candles were available...to my surprise the answer was YES! They did such a great job and the candles were a hit gift! Go to place for candles! No matter where you are in the US, shipping is available! Enjoy!

The staff at Naturally Craft'D are so professional and treat you like Family. I have had several…read moreflower arrangements that were sent to me and they were Absolutely Beautiful!!!! Naturally Craft'D not only sells flowers but I have went in there to purchase candles,body butter, shower spray and bath salts. Customer Service receives an A+. If you are looking for Beautiful Flower Arrangements call Mr. Melvin or Mrs. Crystal at Naturally Craft'D. You will not be disappointed!!!!! Great Job Mr. Melvin and Mrs. Crystal!!!!!

I went in today to check this place out! it was a great experience. the owners went above and…read morebeyond, walked me around the store so that i could smell the great assortment of scrubs and candles that they make in house. I left with a bag of goodies to try when i got home! thanks, chrystal!

EVERYONE knows Yankee Candle is great but the coupons are usually a no go for what you really want…read moreto buy. I'm speaking on a customer that comes to this store location at least 12 times a year. Other than the failing coupon deals, my family and I still love the great scents throughout our home.

I shouldn't even give this place a star ! we did a mobile order for pickup and my husband went up…read morethere to get it and she was rude to him the whole time went to go get the order and said okay you can leave now the email said we get a free car jar she never brought that up and got mad when he said something about it still made sure to get it tho y'all need better customer service if I knew it would of been this way I would of just got it delivered won't be going back after today !!

Like the many of their competitors who offer fragrances sections at the mall whether it be…read moreDillard's or Macy's. Essence stands out as it's own fragrance section with it's kiosk located downstairs. Offering customers a nice selection at great discounts. From Your Calvin Klein's Giorgio Armani & many other brand name fragrances fragrances of colognes and perfume. I'm always pleased at the hospitality and friendliness associates show each customer they greet that comes over to browse at their lovely selection & sample the sents displayed atop of the display cases. Associates are very knowledgeable in description when it comes to the fragrances. I was shown many sents from known ones like Nautica to the obsecure like Man Attitude (no longer stocked) & also newly released or stocked ones Like Hunter or Wanted. I will be coming back again next time I shop for a birthday or valentines day present. For a friend or loved one. I forget the rest & shop with the best at Essence. Be sure to check out their fan page on FB and tell a friend. https://www.facebook.com/EssenceFragrances/

Over the past few years I've walked by this fragrance station located in front of Victoria's…read moreSecret near the food court time after time and never purchased anything. On the advice of a friend of mine who had recently made a purchase I swung by to inquire about a particular fragrance. My friend informed me that she made a purchase on a fragrance that is also at other stores in the mall that this "store" would price match in order to get a new customer. When I inquired about the fragrance that I was looking for, I came to find out that the listed price for that item was $30-$40 more than what it is normally sold for at other stores, and that the "limited" sale price was only $10 off of that price. To put it in layman's terms a fragrance that you can buy at a department store for $30-$40, was being sold for nearly $70 but on sale for $60. I asked the sales lady about price matching, in which she replied to me that I could purchase the item and take it up with the manager who was not present at the time of my purchase. I really wanted to get this item so that I can give it as a gift soon after the purchase date. That was my mistake, I should've gotten it somewhere else. Following my purchase, I found the company on the web. I was unable to get a phone number or email to contact the company to talk to the manager about my purchase. I ended up making contact with the company through social media which in turn the manager of the location was given my information to contact me by phone. The manager of the Wolfchase location contacted me soon after. After explaining everything to the manager, the manager told me that that fragrance is not sold locally, which is incorrect. She also went into telling me that they have to make a profit in order to pay for rental and employees. I told the manager that I would fully understood that but that I felt it was practically price gouging. I was in support of the smaller businesses which is why I purchased the product here along with the idea that they would price match. The manager stated that she would contact me on Monday morning (when she would be there) about giving me a credit (at cost) towards a fragrance which I thought was a perfect resolution. I was also informed then that all sales were final and there are no refunds! The manager never called. Now that it has been several weeks since the purchase I know that was just a ploy to get me off the phone and be done with me. So don't worry Essence of Wolfchase I will not be back. Side note: I know purchasing namebrand merchandise at the mall is an expensive, but at the prices they charge you could get a premium package of fragrances at Macy's. You will not drive people off Amazon and to a mall with those prices and customer service! Buyer beware! You will regret it.