After giving the tech the information about my laptop he never responded. Would not recommend.read more

Tom and RMG have always been top notch in helping me through my computer issues. And for me, the…read moreolder I get, the more computer problems I seem to have. I'm 67 and have been diagnosed with Lewy Body Dementia. Obviously, I would be a great person to look at if Tom and RMG had any opportunities to take advantage of me. THEY HAVE NOT! I've probably been using Tom for 10 to 15 years. I have absolutely zero complaints and nothing but good to say about Tom and Rescue My Gadget. For people like me (who often time inadvertently cause many of their own problems), Tom is your guy. He will get to the bottom of your problem and will never say an unkind or condescending remark regardless of the circumstances.

Replaced the LED+screen on my iPhone 6S. They have two options: after market or OEM (Apple…read morebrand) screen for $30 more. I ended up getting OEM screen for the same price I'd payed at the other place across the street for an aftermarket screen that never really worked right. When I picked up phone I tested the screen and one quadrant wasn't working properly. Without any hesitation they offered to replace the screen again saying sometimes they get a bad Apple (yeah...I just did that). Phone is as good as new now.

Replaced my iPhone screen in under and hour at an affordable price for me. Very quick and efficient.read more

( this is a review from my wife)…read more I just left Walter, owner of IHealer phone repair and service. He is SO GOOD at what he does. My phone had a cracked screen and a underperforming battery (or so I thought) . Rather than upsell me, Walter encouraged me not to spend money on a new battery because it was still working quite well, and since it was a 2018 iPhone I'd likely be investing in a new one soon anyway. Instead he gave me tips on how to extend the life of my existing battery. I really respect that in a store owner. So I now have a new screen the phone works great, and I have a trusted tech I can highly recommend!- Danielle

Having my iPhone X for three years means inevitably the battery would start to go. Initially I was…read moregoing to head to the Apple Store but it's always a bit of a cluster there, and I wanted to find a local spot. So glad I did, this was a great experience. Friendly, professional and they did a great job. I used Yelp's Request a Quote and the owner Walter was quick to respond. It's all digital which is great, and then he texted my appt confirmation, cost ($80) and the contract to e-sign. He even sent a photo of what the building looks like -- just great communication overall. When I popped in for my appointment, he had a mask on as did I. I opted to wait in the car out of Covid precautions, and recommend bringing a book or magazines as it takes around 30-60 minutes for battery replacement. Walter's a really nice guy which adds to the experience. He put my phone in a UV sterilizing box and we chatted for a bit and I was on my way. A more memorable and positive experience than I expected to have. I should note the experience I outlined is the norm, but he also offers to come to you for an additional fee. Highly recommend, and he's going to be my new go-to for repairs as I try to keep this iPhone X running as long as possible.

Victor is just WONDERFUL! He always provides terrific levels of customer service and makes certain…read moreto clearly explain any questions I have. I have found him to be honest and helpful. Victor is the ONLY one in his shop that I want to work with!!! Absolutely the very best! The rates are AWESOME especially compared to big box stores like MicroCenter. By all means...please support this small business. You won't be disappointed!

Service with a smile since 1988!…read more Bought a refurbished Lenovo laptop top for $185 upgraded to 16GB for $25.00. I didn't need anything fancy so this is perfect.

Excellent service! Mike was extremely helpful, very friendly, very knowledgeable on repairs and…read morevery efficient. I will recommend Mike if anyone should ask for laptop repair recommendations.

I wanted to give a better rating, really I did! The guys who work here were pleasant and seem to…read moreknow their stuff. But... the communication piece was totally missing. Brought in a very old laptop for repair. After several weeks without hearing anything, finally called them to check in on the status only to find that during a customer software upgrade I had been lost in the shuffle. A dozen days later, called back only to find out that they were still working on options and would call back. No call came so I called again and was told that since our laptop was so old it was not really worth fixing (not terribly surprising, but I wanted to try!). As I mentioned the guys here are nice, so we brought in a second laptop for repair and decided to sell the first one to them for parts. (Recycling at it's best!) This time around I still found that if we didn't call them, we had no idea what was going on. In the end the second laptop was fixed to our satisfaction but we didn't know how much it was going to cost until we came to pick it up. When it came time to settle up the credit for the first laptop and the repair on the second, I noticed the coupon we had brought in when we dropped off the first laptop had been lost. Luckily when I pointed out it was missing from the final receipt they made good on the original offer. I will be checking yelp for new reviews before I came to this place again hoping to see there has been improvement in these two areas: -Communicate with your customers on a timely and regular basis -Clearly communicate (at least estimates) of what the cost will be

The new manager and the crew helped me when I shattered my phone. They provided me with a brand new…read morecell phone, offered me multiple different options, and helped me in every way possible. They didn't once say there was nothing they could do, they figured it out regardless of how long it took. Recommending to all my friends that need any phone help.

We texted/called to ask about fixing our screen and battery and Adam was quick to reply back and…read moreeven said he could get us in quick within the hour. Not only was it quick, but it was affordable as well, phone came out looking good as new. Overall we are happy with the experience, service requested was done same day, would go back again for future devices!

First class service! Great prices! Adam fixed my phone while I waited. It took less time and cost…read moreless then original estimate. Very honest business!

I just want to thank everyone at Audio Mart Service Center. The customer service people were…read moreoutstanding at contacting me and keeping me updated. Brian has decades of experience behind him at fixing these sorts of things. When my EAD CD-1000 series III wasn't reading discs I went into panic mode. This is my beloved CD player that has withstood the tests of time. I immediately phoned Noble Electronics seeing what they could do for me. They diagnosed my problem and directed me towards Brian at Audio Mart Service Center. I shipped my EAD from San Diego to Kansas and was told that they would have it fixed within a week after paying the $50 bench fee. Well guess what, they had it fixed the following week and it was shipped back to me in only 3 days from Kansas. I am a very happy person because I can enjoy this amazing CD player that is truly an audiophile relic today. Once again, thank you Brian and the lady and male who took care of me on the phone the whole time.

Bryan is an excellent technician and can repair most anything regardless of age as long as any…read moreneeded parts are still available. I've used him for many years on all of my vintage audio gear. You do need to be understanding and patient waiting for him to get to your repair. He is about the only one left doing this work in this area and the amount of equipment he has in line for repairs is astounding. As well, people from around the midwest ship him gear for repair, so it no just local work he has to keep up with. He will do a great job for you.