The best place in the business!!! Hooper's Basketball Club use the vans every year... Customer…read moreService is the best around...

From the owner: Rent 12 to 15 Seat Passenger Vans Van Rental…read moreAuto Rental Big Events, Weddings and Moving Kids Into College Family Owned Company with Personalized Customer Service Over 30 Years Experience Services: Van Rental (12 & 15 Passenger) Auto Rental (Compact, Mid-Size, Full-Size, Mini Van) Brands: Ford Chevy Dodge Nissan Location Facts: Just West of the Louis-Joliet Mall Between 55 and Lily Cash Plaza

Horrible!! Absolutely horrible!!! We pre-paid on a Avis rental car in Tennessee to go to Illinois…read morefor family Christmas and return to Tennessee with a different Avis rental car from Illinois. We just moved, so we had temporary driver's licenses. No problem in Tennessee, but this location in Illinois refused us a car because we had a temporary driver's license. Avis website states they accept a temporary driver's license, but apparently this is a franchise store with their own rules. We had to borrow a family member's car to get home to Tennessee. Called Avis which has the worst customer service. We were transferred three times before someone could assist us with a refund. Never, ever rent a car from AVIS!

This has been my second time renting from this location. They have my business from now on. Jose…read moreis wonderful at his job. He bends over backwards to insure that I get the cars I need for my trips. I explained how important it was for a certain type of car and that another one simply would not do and Jose gets me that car. Prices fair, service with a smile, car I asked for and no delays - the only place to rent your car!

I had been hit in an accident and through their insurance I needed a rental while repairs were…read morebeing handled Over 4 months later and issues with their insurance -- EVERYONE at this location went above and beyond helping through each dilemma. From ending a rental with insurance only to renew another one that same day. Assistance with tire repair and willing to pick me up or drop me off where needed Thank You to their entire staff!!!

While we were initially given a vehicle that smelled of cigarette smoke, Assistant Branch Rental…read moreManager Liam Nichols quickly attended to the matter and gave us a free upgrade. The staff were attentive and friendly. Grade A customer service!

We reserved a truck to move a bunch of boxes. When we arrived to pick it up, it was perfect and…read moreexactly what we had reserved. We kept the truck and additional day and they were kind enough to waive the extension fee, which was a very nice gesture. All in all, it was a very pleasant experience.

Company told me I had to buy their coverage package for a rental that was covered under insurance…read moredue to an accident, and then charged me for it after I already gave proof that it was under my insurance. They lied saying they didn't have declaration of coverage after my insurance Agent had already talked to them/ sent the paperwork over. This the second time they pulled Money out of my account for the rental. If I do not get refunded, I will be going to my bank, filling a claim/disputing the charge as well as filling a police report. These people are scammers! ADD ON TRIED TO GO TALK TO THEM BUT THEY SIMPLY REFUSED TO GIVE MY MONEY BACK SO NOT UNDER ANY CIRCUMSTANCES USE THEM!!!

I had only rented a car for a few days, but the staff were nice and the communication was good.read more

We rented a car 3/27-4/5, we chose this location because it had "24 hr drop off". Upon picking up…read morethe rental car on 3/27 I was told Enterprise changed their policy and are no longer accepting after hours drop offs, and if I don't have the car back by 12pm 4/5 we will get charged for two extra days (because they are closed). We set up the rental way back in February would have been nice to know would have picked a different location. Anyway, we didn't have a choice but to take the vehicle since we were leaving that day to Florida. We just decided to rearrange our return time, which apparently Mother Nature had other plans because Kentucky and Tennessee were having tornadoes and flooding. Rather than put our lives in danger we decided to stay the night in Alabama away from the storm which pushed our return time on 4/5. When I informed the location we would be returning the car after 12pm he basically told me too bad so sad we are still getting charged for two extra nights. After SEVERAL calls to customer service explaining the situation, have been told would be escalated to Regional Mgr and here we are two weeks later still waiting for $176 refund.

I've purchased quite a few cars over the years, I always appreciate when I'm able to shop without…read morefeeling pressured. The staff here was very friendly, helpful, and not pushy. We did end up buying a car, and the purchase process was very smooth. No surprise fees tacked on above the sticker price. So far a good experience, I will update if anything changes.

From the owner: With years of experience serving the area, our dealership is dedicated to offering high-quality,…read morepre-owned vehicles to our customers. From the moment you walk through our door, we’re committed to providing you with a great car-buying experience. With our skilled sales staff and financing options, we’ll help you get the vehicle you want, at the great price you deserve. Our goal is for you to be so delighted with your vehicle purchase that you’ll come see us when you need your next car and will happily recommend us to friends and family. Customer referrals are the ultimate compliment. With many vehicle shopping options available, we differentiate ourselves by understanding our local car-buying community and satisfying its needs; helping valued local customers like you, find the vehicle that’s the “right fit”. Feel free to browse our inventory online and check out the Featured Vehicles section on our homepage. If you see a vehicle you like, submit an online quote request, or contact us to schedule a test drive. To learn more about our dealership and how we can help with your next vehicle purchase, please call or stop by in person. We look forward to meeting you.