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    Crest Rent - A - Car

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    7 years ago

    The best place in the business!!! Hooper's Basketball Club use the vans every year... Customer Service is the best around...

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    2.3(16 reviews)
    2.3 mi

    We rented a car 3/27-4/5, we chose this location because it had "24 hr drop off". Upon picking up…read morethe rental car on 3/27 I was told Enterprise changed their policy and are no longer accepting after hours drop offs, and if I don't have the car back by 12pm 4/5 we will get charged for two extra days (because they are closed). We set up the rental way back in February would have been nice to know would have picked a different location. Anyway, we didn't have a choice but to take the vehicle since we were leaving that day to Florida. We just decided to rearrange our return time, which apparently Mother Nature had other plans because Kentucky and Tennessee were having tornadoes and flooding. Rather than put our lives in danger we decided to stay the night in Alabama away from the storm which pushed our return time on 4/5. When I informed the location we would be returning the car after 12pm he basically told me too bad so sad we are still getting charged for two extra nights. After SEVERAL calls to customer service explaining the situation, have been told would be escalated to Regional Mgr and here we are two weeks later still waiting for $176 refund.

    Basic company. if you only use them once, you'll probably have a decent experience. However, when…read moreyou use them a lot, you're bound to have an unpleasant one. My unpleasant experience: After booking the rental 2 weeks in advance as I usually did, my 2 daughters and I, 3 females, were traveling alone to visit a sick relative and we got into Tampa Intl around midnight. Went to the car rental section of the airport, paid extra for insurance bc I had the girls with me, I usually don't when I travel alone, so I paid over $600 for a sedan for 4 days. K. We get downstairs and they don't have any cars. There's none. Zero. They told me to come back after 8 am. My AirBnb was in DT St Pete. After trying to understand what the h e l l was going on, asking how much the Mustangs out front they're showcasing are, clearly they have cars, just none for the "poor people"? The literal 4, FOUR, people they had working behind the desk just stared at me like I was stupid, after I'd just paid over $600, they see me there with my children, so they finally offered me a refund to which I accepted, I walked out of the building and I screamed at the top of my lungs. I was exhausted, traveled all day for this? Well they actually threatened to call the police on me and demanded we leave immediately. I said well maybe they'd give us a ride ‍ Nope, we took an Uber to St Pete and then I began to use Turo. The owner of the vehicle I rented from brought the car directly to me when I rented it last minute and described my situation. Enterprise is awful. Even as I was down there arguing with them, there were still more people coming down to rent cars that weren't there. Wtaf. #turoforlife

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.0(7 reviews)
    2.5 mi

    I give this place a solid four stars. The service is just okay, everyone is cordial, but do not…read moreexpect them to go above and beyond for you here. Or so I thought - keep reading. I rented a 15 passenger and there was trash left in the back. I get that it's a ginormous vehicle, but on top of the food wrappers there were boogers and/or food smeared in the windows. Um, yuck. After I signed my life away, stating that I won't go pick up people from Mexico or Canada, someone delivered to me a still dripping wet school bus. I said to myself, self, how nice of them to wash up the school bus for me. This thought process quickly dissipated as I drove off and realized the side mirrors were wet, but still dirty :| I squinted through the mirrors the whole ride home. Once I arrived, my kids and I spent 20 minutes of our time cleaning boogers, picking up trash and cleaning side mirrors. What great fun we had spending $120/day and having to clean up nastiness before we could utilize the rental. Listen closely, despite the drama above, there's a few reasons why this is a four star review vs two. The school bus drove well and we experienced zero issues, mechanically. The second day, someone from enterprise gave me a courtesy call to confirm things were going well with the rental. Once I politely complained about the cleanliness, or lack thereof, I was given an apology and a discount on the rental. Although my initial experience warranted two stars, the willingness of the service rep to care about my concerns is why I'll rent here again.

    Very disappointed with customer service. Rented a car for 6 days and in day 3 of the rental the…read morecheck engine light came on. Called the office but they were closing within the 1/2 hour. Did not offer helpful suggestions to remedy the situation. Instead told me to "start calling other locations that are open" How am I supposed to know what locations are still open? I am not from here, I don't know where their other locations are. I got a phone call on day one that I had the car asking about the service, wish they would have waited a day to really hear my opinion. The situation is additionally frustrating as their office is closed tomorrow and we don't know what is potentially going to happen to this car with the check engine light on. Here's hoping we don't end up stranded in this car while attending my nieces baptism tomorrow.

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    Crest Rent - A - Car - carrental - Updated May 2026

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