Where do I begin........no one at the desk upon arriving. got checked into Rm 106....the ac almost…read moredrowned out the truck traffic during the night. Immediately noticed and felt the high humidity in the room. Carpet was damp, very damp. Bathroom floor was sticky. I wiped part of the bathroom floor with a paper towel and turned it over to look at it......something dark on the paper. SUGGESTION: Rockport isn't far at all from Refugio....drive to Rockport and stay at any hotel there, lots of choices. The Best Western Ref'ugio has loads of things to correct. Oh, the bed was made nicely! So, if ALL you want is a nicely made bed, then the Refugio Best Western is your place! 1 star because of the nicely made bed.

We were down there for a day and had a good experience .the place was clean the room was clean it…read moresmell clean the clerk was nice breakfast was good check out ok thanks.

The most sparse "continental" breakfast you could imagine. One loaf of Walmart bread laying on…read morecounter, a gallon of milk in refrigerator, two containers of cereal. If you stay here once you know what to expect. The price is decent considering very few options in the vicinity. Seems with minimal effort and money the place could be taken up several levels.

if i could give this place zero stars i would i would never recommend this place to anyone!! the…read morehousekeeping went into my room after being told not to i didnt want it cleaned with an dnd do not disturb sign on my door and moved and touched my stuff never have i ever had to deal with this they invaded my privacy they moved my pillows off my bed went through my daughters bed moved my vr set into a drawer and about everything else in my room was touched and moved and after all that! they couldn't even make the bed right dont go here

Best Western Plus Goliad Inn & Suites was about the only option in Goliad, TX, so my daughters and…read moreI stayed here one night on May 27, 2025. Suite-2 Queen Beds = 9,090 Points + $116.77 We stayed in a non-smoking room with a 40-inch LCD TV, microwave, refrigerator, sofa bed, high speed internet access, and a full self-serve breakfast the next morning. Just a couple of pitfalls... - flying ants at pool, but the pool was still super fun & refreshing - had to have the lady at the front desk reset our tv service inside our room - no pets allowed Otherwise it was safe and clean. Very comfortable beds. Recommend.

We have stayed here a few times and thank goodness this Best Western opened in Goliad. Our only…read moreoptions before were the Antler Inn (which has gone downhill (IMHO) and driving to Victoria. This is a newly built hotel with modern clean rooms. Service is top notch and there is decent a decent free breakfast buffet option. Except for the coffee, it is barely drinkable and you are trapped as there are no coffee shops in the thriving metropolis that is Goliad. My advice is to spring the few extra $ to stay here.

I used to stay here for a while but after some time the property has gone downhill. Now the…read morecleanliness of the hotel has dropped drastically. From a cup being left on the floor by the bedside table for weeks and a piece of bar soap being left on the shower wall for weeks things got worse. A cup filled with pickle juice and a pickle were left in the fridge and it stank up the whole fridge but the last straw was waking up at 1am to find 3 bed bugs (at minimum) had bit me all over! I let one of the managers know and in his demeanor you can tell that it was normal and like he hardly cared ! They are nice people but I Definitely do not recommend staying here until this hotel can get their stuff together!

Service scum. The food here in beeville Texas is pretty solid though. Other than that the la Quinta…read moreservice is asss

Great staff Super clean Comfortable beds Very very customer satisfaction drive ! Perry…read moreand her staff are aces!! Best part: Doesn't smell like curry

Dirty dining area and breakfast crew is understaffed and couldn't handle breakfast area. Front…read moredesk people are poorly trained in customer service. You're lucky to get a smile, greeting, or any basic gesture of customer courtesy. Don't let them put you in room 129. It shares a wall with the mechanical room. After dealing with the front desk and escalating my complaint to corporate level, it is clear that the laissez-faire approach to guest service, dismissive responses to complaints, and general lack of integrity isn't unique to the Hampton Inn Beeville. It's part of the corporate culture of Hilton Hotels.

My first time at this location in CC. I prefer the other one on S. Padre because it seems more…read moreclean, modern, and there weren't homeless people around like at this one. I also didn't notice any security guards. The only plus here was the breakfast and being close to the beach so the views are calm. The vegan sausages were really good! The beds, sheets, and pillows were comfy. It is also pet friendly.

Way overpriced crazy amount of money for the rooms plus $15 a day for parking no way.read more

The general manager Lori Hyden and director of sales Brand Bedford was extremely rude and not…read moreinterested in any resolve as for why I was being charged for my service animal at that specific Homewood suites in Victoria when I have never been charged at a Homewood suites or any hotel before. Even after willing to still pay the fee for something I've never had to pay before to include the hotel charge in order to check in and move on, the cops were called and the general manager refused my stay for trying to resolve and move forward. Unfortunately Lori Hyden has a couple of negative reviews already as seen in the reviews below , and I will be taking matters higher for an unfortunate and unwelcoming experience. Just go to the courtyard - Marriot across from them instead ! Super professional , welcoming , and no service animal fee involved .

I would like to extend my gratitude to Homewood Suites by hilton for consistently providing…read moreexceptional care for my Bands and DJ. The staff is truly outstanding. When searching for accommodations for your wedding, birthday party, or reunion, consider booking a block of rooms at this Homewood Suites by hilton in Victoria.

I'm heartbroken and deeply disappointed to write this, especially since we've stayed at this hotel…read morebefore and always had pleasant experiences. Unfortunately, that all changed during our most recent stay when we discovered BED BUGS in our room. Naturally, I contacted management to report the issue -- not to cause trouble, but to let them know what had happened. What followed was one of the most shocking customer service experiences I've ever had. I spoke with Christine, the manager, who was extremely rude, dismissive, and unprofessional. She barely let me speak, and essentially called me a liar. I wasn't angry -- I was just trying to explain the situation. Instead, I was treated with cruelty and total disregard. What makes this even more painful is that I'm dealing with serious personal circumstances -- we were there for our aunts funeral, my mother is battling cancer, and I have multiple health issue's myself. Why would I ever waste my time making something like this up? I called to protect other guests and give the hotel a chance to fix the issue. Instead, I was insulted, treated absolutely horrible, and ignored. If you value cleanliness, compassion, or even basic human decency, I strongly recommend you avoid this hotel. Bed bugs are a serious issue, and with all my health issues I have a huge job in front of me, and we don't have the money to hire professionals. I have already spent over $300 for this issue, poison, multiple bag seal containers, a steamer, ext. I had to go see my doctor because with my autoimmune disease this has caused an infection on my skin. Instead of this hotel taking responsibility or investigating, management chose to deny, deflect, and degrade. I genuinely hope they make changes, because no guest deserves to be treated this way.

I can't say enough good things about the kindness and compassion the staff here showed us as we…read morestayed here while escaping Sugar Land during the power outages caused by Hurricane Beryl. Beyond the wonderful customer service we received, the hotel is new, clean, and has great views of the bay. Pets are welcome for a small fee and it's easy to get to convenient to everything in Port Lavaca. There is a great kids beach nearby with a fishing pier on the bay and several restaurants close by so even if you're just trying to get away for a day or two I highly recommend this location.

Pros: The location is great! The pool is nice! The front desk is welcoming! The rooms are spacious!…read more Cons:breakfast lacked juice choices and it's very limited to just cereal and bread. They could make it better. We had issues with our key after the 1st day. My husband had to go downstairs a few times before they could reset it (inconvenience).

Great place at wonderful location. Directly across the street from the harbor, and within…read morewalking distance of some really good restaurants, bars & pubs. Really nice pool. Always exceptionally clean.

Dirty, old, staff rude, breakfast horrible, they turn off the water after 11pm. Smell bad and the…read moreroom has mosquitos.

When I travel for business I always stay in Holiday Inn hotels. There mostly reasonably, safe, and…read moreprovide breakfast in the morning. Since I belong to the IHG Rewards Club, I sometimes get special treatment and perks. At first I have trouble finding the hotel but with a little direction from nice local people I find it. As I drive up to it, I'm a little confused. No signage and it looks like a building under construction. Well not under construing under renovation. This hotel is located on the water and took a hit from Hurricane Harvey. After going through a tunnel and up an elevator I come to the front desk. The clerk was very pleasant and accommodating. I had been driving for hours and needed a restroom before going to my room. The lobby Men's room was unusable. Don't ask but all you had to do was look in-the toilet you'd understand. Well I used the ladies room. Hey when nature calls. Okay, so my room was on the top floor and on par for Holiday Inn standards. The elevator was a little tricky, kept opening and closing, but finally delivered me to my floor. Everything in the room was fine. In the morning I went down to breakfast and got the low down on this hotel. According to a nice lady working there, Hurricane Harvey really hit them hard, in fact all the windows blew out and they were under 5 feet of water. Ok, so I understand the appearance and give a pass. If I'm back in Port Lavaca, I'll be staying here.