I used to get my dogs groomed here, however not anymore. The place is so dark and dismal and has…read morea terrible smell in there that will hit you as soon as you walk in. They are NOT FRIENDLY people at all. I have been going there for over 2 years at least, and they never try to establish a relationship with their clientele. It takes forever to get an appointment and God forbid If you are late!!! 10$ additional charge. . They definitely do NOT go out of their way for the customer at all. I do not recommend these people nor their establishment, especially if you want to take your pet to a nice friendly environment while they are getting groomed.

The staff are very friendly and good with the dogs. My Border Collie looked great after being…read morebathed and trimmed. Highly recommend.

Penny is very attached to her mommy but these two stylists have a way to get her feeling at home…read moreand calm in no time. They work their magic and always have her looking beautiful fast and just as I want her. I couldn't ask for better groomers!

They are amazing and treat you like your family especially your furry friends You can just call…read morethem and tell them what's going on with your animals or just order what you need like your flea medicine and they'll have it ready for you r you can go on the website and have it delivered... Amazing

I took my dog here, thought we had found a good vet, called slightly over an hour before closing on…read morea Friday with an urgent follow up question. Lady asks can I hold and is gone without waiting for an answer, and after a good five minutes of being on hold I get a recording saying I had called after hours. So here I sit, a worried mom with an uncomfortable dog and a very worried son, with an appointment with a new vet, but still having to wait while knowing my dog is uncomfortable, bc of course they can't comment until they verify the diagnosis for themselves. Meaning more money that a single mom has to somehow pull out of her behind. So...if you want a place you can rely on, my advice is keep shopping around. A chain is only as good as the weakest link.

Living in Jefferson county, it seems that pet groomers are in short supply. After finding an old…read morebusiness card, I decided to check out Adorable Pet Grooming. They are located just outside of Hillsboro, MO in a great location. They have a large sign right along the road so it is easy to find. It sits on a beautiful lake with the rest of the property landscaped nicely. More important than the property though was the service. They were very quick, and took my pet in right away. They had several employees working together and they seemed to really enjoy their job. Everyone was friendly and the prices were great. I highly recommend them if you are in the area.

Ruth and her staff are the best our Nelson loves to go for his grooming…read more Thanks Ruth for all you do

Fair pricing and the owner truly cares about the pets. Currently they are undergoing a renovation…read morewhich will really be nice for the dogs.

Nice selection, but the cashier with the dyed black hair talks way too much and focuses on the…read morewrong things, which keeps customers from getting checked out in a timely manner. I eventually walked away from the counter after standing there, waiting to pay, while said-cashier was ogling over a dog. Go to Walmart, the same cat food is cheaper there.

I normally do not post bad reviews but I feel this one is warranted. We had a grooming appointment…read morescheduled for 3 weeks at Petsmart getting ready for vacation. When we dropped our dog off for her early morning scheduled time, Petsmart called within 30 minutes later and said our dog was "too stressed out to be groomed." After picking her up and going back home, we were angry because this is the 2nd time this has happened to us with this particular Petsmart location. I looked online and saw availability at Petco same day and scheduled a time. They called us immediately and told us we could bring her in earlier if possible. We made the 30 minute drive to Petco and they took care of her. Other than not being a fan of the dryer, they said she was absolutely fine. She was in and out in about an hour for bath, brush, and nail trim. We looked thru the window in the grooming area a couple of times to check on her and she was fine. We shopped in the store while we waited. Fortunately we have a new grooming place and Petco has a new customer. Unfortunately Petsmart has someone who has no patience to do her job. I feel like they overbooked and didn't want to deal with her even though we had the appointment for several weeks. All it took was someone kind to talk to her and pet her for a minute and she was good to go. We have been back to Petco for another grooming session since that time and still had a great experience. You can bet I will be relaying this story to PetSmart Corporate office as well. Do not go to the Crystal City location for grooming!

We have put our dog, Lotus, with Laura and her family every time we needed to for a few years now…read more We used to live in South county of STL and had to drive to their old location for 45 mins in IL just to take Lotus to their house but knowing that he will be loved and well-cared for, It's all worth it. Lotus always had a good time. Now they moved to new location in Arnold which we also moved to St. Charles county and still have to drive him there. I am still willing to follow them everywhere and use their service as long as they still have loving and opening home for dogs. I can't rave enough about Laura and her family. If I can give them 10 stars I would. Thank you for caring for Lotus for us!

From the owner: We specialize in giving you the feedom to take guilt free trips because when your dog stays with us…read morethey don't stay in kennels or crates . Our guests continue to live in a family environment, as part of our family. Your dog will love coming here time after time and will be our best reference. However you can check out more testimonials on our website and facebook pages. We are with our guests 24/7 and we post pictures for you to view on facebook while you are travelling. All guests must come for an evaluation prior to their first visit. Call for an appointment now so you'll be all set when you need us. Hurry! Summer fills up fast!

While the puppy sanitary cut is very reasonable it was not a good experience. First impressions…read moremean a lot. I walk in, one person has her feet up on a table on her phone and the other girl just walked up to the counter. No greetings whatsoever. Now the girl who checked us in was fairly friendly the rest were not. The groomer had zero personality. She never spoke to me. She asked one of the girls what she was doing with my puppy and she told her. My puppy had two leashes around her. One on her neck and one on her stomach then that was attached above on a rod. The groomer never petted or talked to my puppy. My puppy started squirming and she had BOTH leashes in her hands and my puppy was suspended in air but her back feet still could touch the table. The one girl came to help and the groomer snipped at her and said she needed no help that the puppy would have to figure it out on her own! After that the groomer turned her back to get something and my puppy stepped off the table!!! The one girl grabbed her and the groomer never even reacted. I asked for a bow and I was told no that she would only scratch it out. I was never thanked for coming in or even acknowledge. I will never go there again. No wonder there were no others in there to get groomed!! I'm only giving one star because I have to but the one star would go to the girl who actually had somewhat of a personality.