Great deals. And a few good employees, That's the only good thing I can say about zips Everett…read more Find an employee you like and appreciate and figure out their schedule. Because more times then not when we tip our budtenders and we get no "thank you" or acknowledgment at all. No see you next time, the whole interaction is dull. I would think you guys would be appreciative for any tips you receive. Especially when all you do is turn around to the shelf I'm pointing at. No more tips in 26

I used to drive here from Seattle on weekends to buy over an ounce of top shelf weed a week but my…read morelast few experiences, especially with a certain bud tender have soured me to this store. As someone who's worked in the industry I shouldn't feel like the person working with me is fully annoyed and inconvenienced by my presence, I also shouldn't be told there's "no sativa in my high quality preference" in a store full of weed she hasn't even looked at-learn to upsell or actually look at jars before giving up!! Girl lost out on an entire second ounce because she failed to try. If I was her boss I would want to know she's fully failing at her job and at customer service. The only day weekend people worth their salt are the two black girls (who obviously actually smoke weed) and the manager.

I love this shop! The owner is one of the last few business owners that are actually passionate…read moreabout their work. Too many shops advertise that they have the greatest deals etc etc and it's complete bull. You will not find that here. They ALWAYS have the lowest prices and the quality is good at every price point. ***PHOTO SHOWS QUALITY OF a $15 EIGHTH!(23% THC)*** All of that is great but what stands out the most to me personally, is how they treat the customer with $5 or say $500, exactly the same.

Sadly this business is going downhill. They used to have very knowledgeable and friendly staff but…read morethat isn't the case anymore. The current employees don't offer any recommendations, they don't know Indica from Sativa unless they read the package, and lots of the time they can't even find the products they sell. They used to have low prices and that has changed too. There are signs on display cases that advertise that products are 20-30% off and you used to get the discount at the register. Now you're told that the price on the package already reflects the discount, IMO that's pretty shady. The owner is a nice guy so I'll stop by occasionally to see if he straightens things out but there's no reason for me to shop at Club 99 right now.

If I can get this place zero stars, I would. I specifically ask their return policy about their…read morecartridges because I don't live nearby and I wanted to buy a lot of them. They said there's no specific return date as long as I have the original packaging and the receipt. Well two out of the six cartridges I had broken halfway through. These weren't cheap cartridges by the way they were $60 each. So I brought them back with the receipt. At first, they said they can only do one of the cartridges and return them. Then looking at the receipt she said she can't return both of them because it was a few weeks ago that I had got them. I specifically asked the manager what was their return policy and I told her that was told to me and she still said that she couldn't do it and proceeded to gave me some fake speech about how they couldn't do it after a certain period of time. Even though my best friend comes to the same smoke shop and has returned cartridges that more a month or two old and other employees return them. Safe to say I will never shop here again and I will not be recommending this like I used to anymore.

I'm still confused by Michaela's service. I went in there expecting to pay $45 for an online order…read more Then she told me it was $64. Then I said I'm not trying to argue but my online receipt said $45. Then she agreed and said you're right. Then she charged me $57. How does she get $57 from $45 ? Thanks for revisiting this.

The cannabis store is great. Friendly service and great clerks and manager. i can't say enough good…read morethings about the vast selection. Something for everyone at every price. This is the first store in which I bought legal cannabis way back in the day, so I have a soft spot for it. The Kushmart glass and clothing market next door is another matter. The cashier is a rude and useless slack-off piece of burnt toast, uninterested in her job. A perfect personification of the need to fix the employment shortage. Avoid until they get a real cashier who cares about the service. Whatever you do, do not have any packages sent to this pickup location. She will lose them and give you stuff you didn't order that doesn't belong to you.

BEWARE OF STORE POLICIES! Purchased a vape cart for a…read morecamping trip and put it in with my gear. I go to use the cart and it is defective, and I am out in the woods. Return to KUSHMART two weeks later to exchange it AND told you are SOL. 7 Day return or exchange. Tough luck. I have been a regular here for over two years. No offer to make me whole or any other customer service solutions offered. People here are nice but Management policies SUCK! I will NOT BE BACK. Many other nice and clean places to buy cannabis in Everett. Hashtag offers 30 day exchange on defective product with receipt. Just sayin'. Business metric note: 13 times harder to gain an new customer than to retain an existing one.

Love this dispensary!…read more * Budtenders are super nice and super helpful. Like anyplace, you might not get your cup of tea. Come at another time of day! * Interior is pleasant and bright. * Online process is easy peasy.

Somehow our favorite bud tender is no longer here. Courtney was the best. The long-haired idiot…read moreworking on Saturday, October 25, 2025, has crappie customer service. He sold my wife a hybrid instead of a straight indica and then had the audacity to justify it by saying it was a hybrid indica. Not interested in making nice for the benefit if the customer. Somehow this didn't get posted on the intended date. I've moved my business to a north Bothell business with medical offerings (Have a Heart doesn't sell medically) and much better customer service. Even though Have a Heart is within walking distance, I have not been back and do not ever plan to.

I'm actually taken aback at the rating, because White Rabbit is one of the best stores in the…read moregreater Seattle area. Super welcoming, they don't see race, gender, sexual orientation, religion, or even class distinctions. I feel happy sending money here. They're helpful and never condescending. There are many times the employees could have judged my husband and I, and in my experience, other stores would have judged and gave us the stink eye, but not once have I felt that I don't belong there or that my money isn't appreciated. 5/5 service and prices. Fair return rules and there is almost always a sale going on. You can actually return a faulty cart with a receipt and they won't give you any attitude. The selection is great;however, their best products tend to be flower and they have an awesome preroll section. They have a fair amount of edibles and a varied drink selection. Cartridge selection is pretty nice and prices vary, but the most affordable cart is around $18 (Jan 2024 prices). They also give money to a few charities in the area, one being the local food bank, which is always awesome.

Cheap weed. My problem was with the retail company. Not worth the price I paid. But your weed is…read morebottom of the barrel. Left overs and floor sweep.

I have very specific needs for medical use. Other than they only allow MAX REC amounts, from…read moredoorman greeter to the budtender, a nice experience UNEXPECTEDLY as I only go NORTH for last decade. This is a nice place which I WILL be returning as they DO give a good discount for Medical, as MORE 502s SHOULD. There are stores l over this decade, but every now and again, I come across a place I believe I should mention. I actually look forward to seeing what they have next time I MUST be in Everett .. ... Now I have a new option for Meds.

So the budtender sold me an ounce of hybrid when I very clearly (and repeatedly) said I was looking…read morefor sativa. I should have been tipped off by her general disinterest in showing me any of the product, but what can I say? I'm a little too trustworthy. I tried explaining this to the manager on the phone -- who wouldn't give his name but repeatedly asked for mine, saying "Who am I? I don't know who you are and I don't like giving my name over the phone." Lovely. Avoid at all costs unless you're into getting the wrong product and interacting with a jackass manager.