I have been buying from Herbal Nation for several years now. Today the manager/owner, Mitchell (I hope I got his name right), was my budtender. He patiently explained the difference between two similar products and recommended which might work better for me. He took the time to offer suggestions on other products as well I never felt rushed or that he was in a hurry to get me out of the store. No matter which budtender I have ever interacted with, I have always found the entire staff to be knowledgeable about the products, patient and very polite. I highly recommend Herbal Nation for your cannabis needs! read more

I have been a loyal customer for years bc they often have amazingly overlooked small sativa dominant buds at astounding prices. Low prices, and the staff has been great. I read some awful reviews and have to question them. Are they competitors or just haters? Who cares. See you there tomorrow. read more

I just called urban nation to request a product to be placed on hold. Unfortunately, the person that answered the phone was MITCH. the rudest sales person in the store. I have dealt with this person for so many years that I cannot believe that he is still working for such a beautiful company with such an amazing owner by the name of Roger. The customer service that you will receive from MITCH will be below standard as he feels that he doesn't need to show any kindness. I don't know why he has such an arrogance of authority. I would feel much better if that person by the name of MITCH was no longer employed. making my trips a little bit more pleasant, not having to deal with the nasty person, MITCH.!! read more

I've been going to Herbal Nation for years. Something has happened in the last year. The quality of their flower products has sunk very low. They have fewer brands and the ones they have are subpar. I went to a different store last time and will have to continue, as their online menu confirms that the quality and selection continue to decline. read more

Service wasn't legal!!! The night crew were getting PAID to actively not work, and closed shop way too early, it seems like these people do this very often bc they knew exactly what to do. They PHYSICALLY BLOCKED the entrance 20 mins before close!!! I need to speak to a higher up about this. I was denied medical assistance, for a selfish reason, and it just sucks a lot. I live entirely alone, this day was hard enough, and now I have to be denied medical assistance because of a selfish kid that has a job where you actively choose to help people, and they chose not to. They even lied saying "we have 30 seconds left" no, you have a really bad grasp of a job YOU were hired for. You're not closed yet. 20 minutes blocking the entrance before close is something else. Need to speak to someone at the company or who runs this place, this is just sad to be treated like waste by the company you have poured effort into within the past year. What a pathetic night crew man. I can't grasp having a job that HELPS people, and then choosing not to help. Idek if that's lazy, or just evil. read more

I love coming in. I think the budtenders here are great people. The only time I ever had an issue was during the pandemic when i had my mask down and I was told to fix it. But I think that person doesn't work there anymore. I like ordering online, they make it convenient and easy. the budtenders with colored hair are my fave. But honestly, i love all the budtenders. Yeah, its a great value and the environment is upbeat and uplifting. read more

As a local, I've come here quite often for years, always good product, if you know what to get. Recently been getting ounces of Cowlitz Gold, amazing. This last ounce I got from them was surprisingly not so great, also in a totally different style packaging than the other ones. I went with it though. Halfway through it, couple weeks later I notice something on the packaging. Like another sticker. Another label. So I pull it off, and it's a different label. I don't review often, but this is infuriating. Herbal Nation is misrepresenting their products. I spoke over the phone with a supervisor who said that "it might be a promotion between the two companies" and "sometimes they recycle their packaging". I do not buy that. This is disappointing. Beyond misrepresenting their products for profit, this hurts local growers and is very much illegal. Check your purchases people. BEWARE Update: DAB UMS ounces sell for $65 Cowlitz Gold ounces sell for $115 I paid $92 for my fake Cowlitz Gold on a 20% off deal day. read more

Herbal Nation Bothell - The Cowlitz Gold sticker was placed right over the DAB UMS sticker - Cannabis Dispensaries Near Me - Bothell, Washington

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One of the most completely stocked marijuana stores in the area very knowledgeable, but oddly not noted on websites like Leafly unfortunately, most Pot has gone to vape which sucks because of chemicals I usually go to The Novel Tree, which has edible oils from Skagit organics. . . read more

Have been going here for years and never disappointed. Awesome service! Staff is always kind and fun to talk to and the selection is always best prices and wide variety. I much prefer this dispensary to others in the area cause of variety and prices. Best prices I've seen in Washington State! Keep up the good work guys :-) read more

I do not recommend coming here. from how they treat employees customers and over price stuff. there are other better options near by

Just know that if you decide to work there, when you leave and piss off management they'll delete all your points. I had about 10,000 points when I left, I came back later to make another purchase and all points were deleted except for the 300+. I used money from my paychecks to buy product and get points and then as soon as I'm gone so are my points. It's a shame that customer service goes out the window when it's overlapped by pettiness :) any thoughts Roger?? You wanna say anything about management? read more

I have been going in this business for years now. It is the best store in the Bothell Mill Creek area. Not only is their staff the best every time I'm there but they also do price matching. However, they ALWAYS have the best deals for every kind of stoner. And during COVID they Did one of the best jobs I have seen. I will give them my business every week until they close. I would give shoutouts but literally, EVERYONE I have interacted with is 10-10 keep it up, guys. I have used Herbal Nation for years now. I could not be more happy with them. They always have the best prices and a HUGE selection of Oil and a great selection of flowers and Edibles. The point system is great and I honestly nearly never have to use it. A Greener Today is right across the street and they have more edibles and pieces but more expensive and not as worth the money you put into them. Herbal has way more business and I wish more people would review them. Every employee I have had interactions with is very knowledgeable helpful and friendly and you feel wanted. They know my Name and bits about my life and ask how it went the next time I came in. If it's not clear I love this place and will always go there any and every time I am in the area. read more

Came in from out of state and was super disappointed with the flower selection. The store does not smell very good inside nor is it kept very clean. The flower that I got was not at all what I expected. Would definitely never come back. I'm sure there's other options to choose from read more

Don't go here, product is shit with 33% tax additional. That's with my medical card included. read more

Herbal Nation Bothell - .33% tax added for no reason - Cannabis Dispensaries Near Me - Bothell, Washington

A bit of background info before I write my review: I have been coming here since they opened! They are open 365 days a year which is really convenient! In the beginning, the employees were horribly unfriendly, rude, & just generally unhelpful. They got a lot better about a year later. I stopped by last night (July 4th) to grab a couple last minute joints, as I needed some relief before bed (I use medicinally, but don't have my med card, as I do not want the government up in my business, etc) I looked over the menu & found one of my favorite strains on there, Acupulco Gold, so of course I had to get it. The lady (mid thirties, perhaps early fourties, with a platinum blond pixie cut) pulled the box out, & I immediately said "Oh man, I HATE that brand! Because they put their joints in cardboard boxes, their joints are always super stale!" I thought about it for a second, & decided to get it anyways, cause AG seems to be hard to find around here. I asked for Dirty Girl by SPP, & then I had to go use the ATM cause I forgot to grab cash. My husband stayed by the counter & they were casually chatting while I grabbed cash. I paid, tipped (regretting that massively!) she asked if I wanted a bag/receipt, I said yes to both, & off we went. About an hour & a half later, my husband & I are getting ready for bed, & I'm pulling the joints out of the bag, so I can medicate & relax for a bit before passing out... & I realize the joint I got, is not in fact Acupulco Gold, but is Trainwrek instead. I called Herbal Nation & told them what happened (the lady who helped me is the one who answered the phone, I can tell by the different way she talks, her voice etc) & she tells me to hang on, she has to get her manager. (It's now 11:25 pm btw) The manager comes on the phone & tells me they can't do anything because of the state liquor/cannabis laws, but she could make an exception this one time if I can come in before midnight... (My husband was actually in the shower, & then he was going to go to bed, as he has work the next day/today & it was already late, & I don't drive) I told her, no I really can't come back in, & she apologizes again, THENNNN, she actually has the audacity to tell me that next time, I SHOULD CHECK MY PRODUCTS AND RECEIPT BEFORE LEAVING THE STORE NEXT TIME TO PREVENT THIS. I. Was. Fricking. LIVID. It's not MY job, to do your employee's job. That's what THEY get paid for. I shouldn't have to double check anything. My husband told me while he had been chatting with her while I went to the ATMc that she had been screwing around with the joints & taking things out & putting them back into the case/under the counter etc. I honestly don't care. I'm not going to do someone's else job because they're inept. That's literally not MY job. I won't be going back, unless it's absolutely necessary (as in, I have some sort of medical emergency & magically run out of all THC/CBD & don't have any of my other medications left for my medical conditions) But, I'm going to work extra hard to make sure I hopefully never have to go back. Crap customer service. If you want a great experience, with employees who actually know how to do their jobs, I suggest you check out A Greener Today across the street. I've been going there since they opened as well, & every experience I've had has been amazing, & they always check their stuff before handing it over. read more

Herbal Nation Bothell - Cannabis Dispensaries Near Me - Bothell, Washington

I have not been to many dispensaries being from Chicago, but this one is great. Each time I have been here the service is bomb. Everyone is so nice and willing to answer any questions you have. ALSO, everything is so so cheap. read more

Herbal Nation Bothell - Looks small, but the vibe on the inside is great. - Cannabis Dispensaries Near Me - Bothell, Washington

Worst Dispo I've ever been too!! please if you read this review I'm begging you do not come here this place is a scam !!!!!!! They tax on all their products and their products are horrible they don't last. Also very racial.. sad to say I was a loyal customer until I found out they were taking advantage. If I could give 0 stars I would.. read more

I've been a customer here since 2016 and I've probably been to over 100 weed shops in WA alone.. Herbal is definitely my top choice. Fire Bud/Wax/Edibles Friendly Establishment Good Deals The only knock I have is that sometimes it gets really crowded (business is booming) (tight space) and they can get extremely slow.. I'm talking like 30 minute wait times for what should be and in and out experience, that can get annoying..but you'll learn the best times to go the more often you visit. read more

First time being here especially since I just turned 21 I really had a positive experience everyone was very helpful and costumers where being very patient loved how clean and organized everything is, never felt rushed and everyone gave helpful inputs and recommendations, fire experience!! read more

This is by far the best dispensary I've ever been to. Sarah was very knowledgeable and was so down to earth. She helped me with every question I had and recommended great products to me that she has personally tried herself. I'm disappointed that this place doesn't better reviews because they're awesome. They also run weekly deals to sale customers money. read more

By far the best shop in town. Every staff member is inviting and friendly. If you want to visit a place that'll make you feel comfortable right off the bat then this is the spot for you. They have a great selection as well with plenty of rotating options as well. There's really no reason to go anywhere else. read more

*****TO THE OWNER***** Spent good money at your joint for quite some time now. Only stop by when the underground dries up. "RARE", But it happens. I have given ya all a bunch of my hard earned money throughout the years, and usually receive only a "below average" product ..Sigh. It is what it is. Whatever. Oh well, My bad. It was my choice to stop by. Nobody forced me. Anyways, Im not belly aching over THAT. Its something entirely different, and I had to let YOU know whats up. I tell it like it is. Soooo, After I got home tonight, I had to sit down, and write ya' about one of your employee's erratic behavior. First time I've posted on Yelp, So, Yah,.. Its a BIG deal. Didnt know how to contact you, so I thought this post was the appropriate thing to do. Might save someone a headache. Tonight I walked out of your business with my lady friend, and we get this extremely rude/mean and arrogant look from one of your female employees(Obese, and kinda tall) who was letting people into your establishment from the outside of the entrance door. I didnt give her any dirty looks, or problems whatsoever after I walked out, and there she was "Mean mugging" me, and my girl like she wanted to start something for no damn reason. Intimidating people so she feels important? Is this proper??? .. You decide. Well, I dont take that BS from anyone. Yup, Stared me up and down, plain as day. Also, People in the line outside, noticed her actions as well. I think she has a complex, and needed to show others she has testosterone flowing in her blood, Instead of estrogen. I know,.. Makes no sense. She glared at me like I was her biggest enemy, or something.. Whats that all about? Might wanna ask her. I didnt do a damn thing wrong to her. I Mind my own business. Ruined my good mood, and wrecked my night. Btw, This happened tonight.. (Around 5:00 PM. May 4th 2020). She dont know Jack about me/us. I dont deserve the unfriendly attitude. The "Queen bee" making minimum wage. Does she think she runs the show too? Bet she does. Puhlease. Give me a break. Look, Im not a lowlife loser, or a punk. Im really a nice guy, until someone steps on my toes. Actually, We're both very friendly, and chatty. I will not allow anyone to treat me, or my friend that way. Anyways, Your employees should treat all customers with respect. And most do. Also, When I stop by, I usually purchase a large amount. Not someone you would wanna lose as a customer. I spend that cheese brah. Believe that. Your "bad seed" of an employee made BOTH of us feel weird, and very uncomfortable, and that employee ruined my night. Bottom line, She wasnt professional at all. Very Awkward, and strange. There are MANY other dispensaries to choose from. Why should anyone be treated like this? Im an honest "paying customer" with manners, who treats everyone the same way that I like to be treated TIP: Being nice pays off. Being an a-hole will only leave ya broke. Reputation is EVERYTHING. Ask any successful businessman or woman, they'll tell ya the same. You need to clean shop. Btw, Iam always friendly and polite to all of your staff. Maybe the disrespectful employee is simply jealous, since we showed up in a high end car. I just dont know. Overall, Bad business skills, and horrible customer relations... You know what I'm saying? It was simply unbelievable, and mean, to say the least. You need to be aware of how your business is being run. She has some serious psychological problems. Male hormones?? Something isnt quite right upstairs. Overall, I'm baffled by her actions. Best advice I can give you, Get rid of her. She will only make enemies, and your store's reputation will be affected. I promise you this Sir or Madam, I wont be back, and I'll be telling my people whats up. I tell the truth. Not into revenge, or retaliation. She needs a serious reality check. Time to make a change my brother, or sister. She's making your place look BAD. Your yelp feedback isn't the best either. 3 STARS? That low rating should be telling you something isnt running in harmony around there. Wake up, and smell the coffee, and do something about it! Most people will overlook your "so so" products... But, a good majority of your customers will vanish when it comes to a hostile employee who treats their customers like crap. Might wanna keep an eye on your staff, and straighten things out. Lost my biz, and lots of others will be passing up your shop, as well. One bad apple ruins it for everyone!... Seen many dispensaries go "down hill" and fast, because of problems like this one. Ive already heard alot of smack from my people about the way your biz operates. No positives.. Getting worse. Its not only me. Theres alot of people who I hang with that refuses to go there. Anyways, I got the balls to say something. Iam giving you a heads up. Enough is ENOUGH!!! Take notice, and do something about it before its too late. No Joke. Good luck. read more

This place is the best !!! I must say for a little place they have A LOT of stuff! They always have deals and have better prices than the other shops . I come on sundays for my Oz deal. They have fire buds and the best customer service . Emily is my favorite budtender, she always knows knows the best options . Definitely recommend this place. read more

Well, I didn't actually go in here myself but my friend brought me some meds from here. And all I can say is THANK YOU. I told my friend i have been looking for high CBD strains and the 2 he brought me are absolutely beautiful and do the trick. He said the people here were very friendly and helpful when he told them what he was looking for. Next time I'm up north I will definitely come check you guys out myself and then I'll be able to give an honest 5 star. Until then, thank you! read more

Herbal Nation Bothell - 10% Cbd - harlequin. Great meds, without the strong psychoactive effects. - Cannabis Dispensaries Near Me - Bothell, Washington

Very impressed with this place. Usually dispensaries make me feel uncomfortable due to bright lights and staff that don't give you a single second to look without trying to sell you something. The staff here give you plenty of space and it has a very calming atmosphere. They are also very knowledgeable and care about giving the best service they can. I was in the other day to get indica tablets for sleep and a blonde gal made sure I got the brand she thought was the most effective. read more

I was asked a price point. I said I want a fresh pre-roll and that I didn't care about the price. I was recommended and purchased a pre-roll from Lilac City Gardens. When I got home the pre-roll seemed to be made of powder. I looked at the date and it was 8.5 months old. Will not go back to Herbal Nation. A Greener Today is right across the street, please visit them for real customer service. read more

Maybe if y'all could advertise you're raising prices that would be cool. Drove all all the way the fuck out here for nothing but it's cool last time I'll come here y'all can eat the deepest corner of my ass read more

I love this store, everything you want and more. The staff are not only cool to talk with, but extremely knowledgeable and can help guide you in the right area or recommend what you want or need if you tell them what you want even if it's your first time in your first time! Your going be welcomed, well taken care of, and prices are cheaper than others with great deals when you sign up for text notifications. LOVE this place!!! read more

I drive from Seattle to this place every time! That's how good this place is! I love their deals and service. read more

This is by far my favorite pot shop! Very best prices in towns Super friendly staff who is quite helpful and tell you their honest opinion. Hannah was great! Way lower than what some other places charge. Highly recommend that you check it out next time your in the are read more

I've only been here once randomly for some edibles, they were expensive (duh) but good! I got some grape hard candies, if I eat one I feel nothing, if I eat two I am going to eat everything in sight. Its a battle I have yet to win. Super friendly staff and a decent system overall read more

Grace is a wonderful bud tender. I would recommend to anyone on a budget. They have great deals.

Good location- easy to find, well lit, easy to park. The folks working inside are quick, but still provide great service and lots of good information about the huge menu of products. I think the prices are very fair, and there's plenty of variety. Recommended. read more

Herbal Nation Bothell - Sweet Bubba Cherry! - Cannabis Dispensaries Near Me - Bothell, Washington

Way too expensive. They actually remove one juju joint out of the two pack to rip you off even more. On top of that they want a tip and charge you an ATM fee to use a debit card. Remember this owner because I'm sure they will be opening a new place with a new name once this place goes out of business. read more

Been to this place many times. Great prices, helpful staff, and open 365 days a year from 8am to midnight. Highly recommend this place to anyone in the area, best deals in town read more

Bought a half oz of funky monkey by NWCS due to it being highly recommended and delicious according to the budtender. 99% sure she never tried it and lied to me. Got home, smoked some, got really nauseated and vomited. It smells and tastes like chemicals. Thanks to you budtender I just wasted $76 and got really sick. Unless I get a refund, I'll never go back to you guys read more

Been shopping here for years, love the product people and service but curbside pickup was a waste of time. If you are going to offer it, follow through with it. read more

Every time I've come here they've been beyond patient and helpful with me, with all my questions/concerns. Their pricing is totally reasonable and even when they're busy they still take time with each person which I really appreciate. I am excited to see where this shop goes and hopefully it can expand in the future! :) read more

I love this place. It's weird that two Yelp reviewers referred to a staff member as "the blonde girl" but I digress. I've been going only to HN for years. The vibe is more welcoming and salesmanship is more pleasant than other shops, so I drive out of my way to keep going there even though I moved. The staff are very efficient and knowledgeable in my experience, and they give new or indecisive customers time to look and are patient answering questions. They offer great weekly deals and always have a broad selection. Thank you, Herbal Nation! read more

They have this new thing going on where when you pay, and they give you your change, they steal a dollar and put it into the tip jar themselves! This happened to me for the first time recently. I was amused by the audacity. I had been coming to this place for a couple years. Hey management, for a dollar, you lost a customer forever. However, if I go around, and see that EVERY place does this, then I'll retract my bad rating and correct myself for not understanding the new norm of people tipping themselves with your money. Maybe I'm old fashioned, and I shouldn't care if I lose a dollar here and there to someone just ... taking it. Until I have evidence to believe otherwise, I'm calling it a bunch of bologna. One Star. read more