If I can get this place zero stars, I would. I specifically ask their return policy about their cartridges because I don't live nearby and I wanted to buy a lot of them. They said there's no specific return date as long as I have the original packaging and the receipt. Well two out of the six cartridges I had broken halfway through. These weren't cheap cartridges by the way they were $60 each. So I brought them back with the receipt. At first, they said they can only do one of the cartridges and return them. Then looking at the receipt she said she can't return both of them because it was a few weeks ago that I had got them. I specifically asked the manager what was their return policy and I told her that was told to me and she still said that she couldn't do it and proceeded to gave me some fake speech about how they couldn't do it after a certain period of time. Even though my best friend comes to the same smoke shop and has returned cartridges that more a month or two old and other employees return them. Safe to say I will never shop here again and I will not be recommending this like I used to anymore. read more

Kushmart South Everett - Front - Cannabis Dispensaries Near Me - Everett, Washington

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I'm still confused by Michaela's service. I went in there expecting to pay $45 for an online order. Then she told me it was $64. Then I said I'm not trying to argue but my online receipt said $45. Then she agreed and said you're right. Then she charged me $57. How does she get $57 from $45 ? Thanks for revisiting this. read more

Kushmart South Everett - Order equates to $45 - Cannabis Dispensaries Near Me - Everett, Washington

"BAD ADVERTISEMENT" "BAD CUSTOMER SERVICE" I have been coming here for a few months to both KUSHMART locations in Everett. I received this text today, not knowing anything different except it's from KUSHMART: this text was sent to me: "Don't Freak Out! KushMart has $10 Regulator & $20 Oleum 40% OFF Edible Blowout Showtime 1/4s for $15!! Reply STOP WR96 to cancel https://erll.co/44XKTjCO580" I ask the tender about this and he says to me after talking with someone in back that "the text ad belongs to the other store, The Step Sister Store" and the stores are not related. Ours product is the same $15 but for the 1/8th not the 1/4. I didn't want to drive to the North of Everett in traffic after coming to this KUSHMART to have the other step sister store to tell me it's the other step sisters ad. I thought they would have honored the BAD ADVERTISEMENT TEXT, sent by whom ever; if they are step sisters that means there would be a mom or dad or something to relate them. I am confused? But not about making that my last visit, BAD ADVERTISEMENT and handled the wrong way. Obviously a False Marketing campaign! At the least send a confirmation text so people are not mislead. Please remember tenders and people in the back to take care of loyal customers especially in your profession of "Grass Root Marketing". It takes months to get a customer and a second to loose one. This type of Marketing is super sad. read more

I have been buying from this shop for 2 years! I have a Valid Photo Military Government ID....This ID is what I have used every time I shop this location (and never had a problem); UNTIL.... today at this location I was told I HAD to have a Washington State ID. So... I am not sure if something has changed at this location but beware and be prepared to only have a Valid Washington State ID when you go there....OR you will get hassled.... The BudTender did however allow me to enter the store but told the person I was with that they had to pay for my purchase....... The other BuDTender who helped us did recognize me from the many times I have been there and allowed me to use my military ID as an acceptable form of ID. Even though the law states that a Valid Military Government ID is a acceptable form of ID: lcb.wa.gov/enforcement/a... Types of Acceptable ID: Driver's License, Instruction Permit, or I.D. Card issued by any U.S. State, U.S. Territory and District of Columbia. Note: Important information on the new Washington Driver License Driver's License, Instruction Permit, or I.D. Card issued by any Canadian Province Valid Washington State Temporary Driver's License ******(U.S. Armed Forces I.D. Card (Encrypted signature acceptable) Merchant Marine I.D. Card issued by the U.S. Coast Guard Official Passport, Passport Card, NEXUS Card Washington State Tribal Enrollment Card (No expiration date required) I will have to find another location because of this new policy.... This is the first place EVER that this has happened to me.......My U.S. Armed Forces Military ID overrides any "State" ID anywhere I have ever been in my travels of the world. read more

This is my main dispensary best customer service, the old reviews seem to be about old employees because I've been treated with nothing but respect each time, and they're starting to get used to me stopping in ever so often so it's all a smooth process .. I walk in, they scan my id, ask me what I'm looking for today, I say the best 8th you got and walla I get fire each time read more

Their management was not cooperative when I asked about the quality of the farms where they got their products from. Good choices, but employees seem to push sales by their management. I haven't had much issues on their products, but did come across a cartridge that didn't last. People here didn't seem professional and seems like a place for a typical person to just get their weed and leave quickly, not a good experience. Most places won't ever acknowledge their customer's complaints and continue on with their business. I'll be taking my business elsewhere read more

Colin makes the difference! After having a bad experience at different store. He answered my call within 3 rings and immediately recognized my voice and knew me by name knew what I wanted was there with out me even asking! Will continue to bring my business here plus the prices are in matched read more

This shop has always taken good care of me. They have better prices and selection than most of the shops around. I honestly am disappointed whenever I have to stop somewhere else because I can never get decent priced, quality product like I can here. The staff they have right now have been some of the most friendly and helpful bud tenders. They've been around and have an established customer base that allows them to always give good discounts. A great shop. read more

I was told texted there was a discount for my birthday. The clerk quoted me $104 before I told her I get a birthday discount and she confirmed it was 20%. She rang it up and it came to $104. She said the original price was $130 but it came to the exact amount she quoted me? Typical bait and switch. A dishonest shop who doesn't stand by their discounts. They've lost a customer who would've doing a lot of business with them. Don't come here expecting them to to honor discounts that they texted you or expecting a professional business, you won't get it. read more

Best service ever! Also the music is always the best, and makes you in a good mood! I adore the staff and I prefer this store because of the staffs amazing service! They're educated and will always give you the best recommendations for your price point! Thanks for all your hard work and being so awesome! read more

This place is pretty unremarkable I'd give zero stars if i could. Horrible customer service. Horrible prices. I'd recommend going to the other KushMart on evergreen way. Much better deals and customer service. The people over there actually give a shit about you not like this dumpster fire. y'all been warned. Go to the one on evergreen way avoid this shithole at all costs. read more

Stopped by this shop last year while on my way to an evening appointment I had in the north end. Had my dog with me and asked the staff if I could bring him in since the area is known for crackheads who will break into cars to steal valuables (my pup is an expensive show quality dog).....they were happy to have him in the shop. As I was looking at some product with my dog sitting close behind me, an employee by the name of Mark kneeled down and fed my dog a piece of an Oreo chocolate cookie. I turn around, surprised by what was happening and immediately grabbed whatever was left out of his mouth. My pup ended up yacking later on. After speaking with their attorney I reached a very small settlement with Kushmart, reimbursing me for my purchase that night. It was not worth pursuing via medical treatment as it was just a small piece of chocolate....however I would not recommend these morons to anybody. I had posted a fb review of the incident and Mark and his friends commented on it laughing about the situation. read more

Kushmart South Everett - They refunded me 30 bucks after poisoning my dog with chocolate. They were not sorry. They just wanted me off their back. Don't go here. - Cannabis Dispensaries Near Me - Everett, Washington

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I can't believe this place has no ratings. I've been going here for about a year, after going to the Kushmart north of here for a year. Great service, the BEST prices. Definitely recommend!! read more

I'm a regular at this kushmart, I live right down the road from their spot the the convenience is absolute, regardless of the great energy that surrounds this place from employee to customer basis. I hands down give this spot a 5/5 star rating. If I could add one note though, it would be that the lower end priced joint wraps are in my opinion probably being lacked of as far as maintaining the update. I recently bought a joint that's harvest date was a year old, and the burn on it was extensive to the point of harshing my throat out in a single hit. I'm not one to wine or bicker most definitely. Just figured I'd throw a note out there cause I wouldn't want my customers smoking a year old joint. Beside that one small issue, I'd recommend this spot to anyone. read more

Was in the area trying to find new products and came across this place and a women by the name of Claudia helped me out. She was very attentive and had a wonderful attitude. Helped me get exactly what I wanted! Will definitely be going back. read more