Ordered online because they were having a Black Friday sale so we stocked up for winter. Easy peasy…read moreusing the pick up in store option. It was ready in about an hour.

No stars if possible. Very rude staff. Not friendly at all. Mean mugged me and my friend , just…read morebecause we were walking to the store and they were closing. Very rude. There is a nice way to say everything. That's okay though, we won't be back.

Adopting our sweet dog, Piper, from CAHS was a wonderful experience. The staff and volunteers give…read moretheir time and love to help animals that have been seized by the Humane Society or awarded by the courts due to cruelty, abuse, or neglect. I am so grateful for the physical and emotional care that they gave to Piper. She is such a happy girl thanks to them.

You can tell that they really care about the animals. It's a shame that they can't help out more…read morecats. I got two brother cats there today. They gave me both for the price of one to keep from separating them. Great place to get an animal!

Because I got 2 fish from there and brought them home and they didn't tell me till after I got the…read morefish that the marks on it are pneumonia burns and I put them in fresh water and they were dead by the end of the night and before when I was looking at the gold fish so many of them were dead or about to die!!

On par with every other pet store around, I find these places slightly pricey, they do offer…read moresupport groups, training, shot clinics and much more. I have not participated in any of these classes, but I do think that it is useful for pet owners to have to option for these services. The store is always clean and the staff is always friendly and ready to help.

Think twice before ordering from PET360, if you're at all in a hurry for your pets medication…read moreI asked for my dogs medication to be expedited and was excited to see they shipped it FEDEX. But after not seeing any movement of the package after 48 hours I called FEDEX. and the automation system said that the package was with the delivery service. That made it sound like it was out for delivery. Not being a 100% satisfied w/ that response I asked to talk to a representative from FEDEX, that said the package wouldn't be delivered for more then another week. I was like WHAT!!!!. This is not the FEDEX quality service I'm familiar w/. PET360 pays for a subpar service where they give the package to FEDEX who turns it over to the USPS. I'm no longer going to be using Pet360. I should have ordered the meds through EntirelyPets.comp Update; to make matters worse FedEx ship the package to the wrong address. It's been over a week and now I have no idea when I'm gonna get my $80 worth of prescription drugs for my dog

Horrible service. Ordered prescription meds for my dog. When they didn't even ship I called back 5…read moretimes. Twice I asked for a supervisor. One was named Alan. Everybody promised to ship and nothing happened. I called back asking for the supervisors and left messages but they would never return my calls. Beware!

Shop local, excellent customer service. Great selection of…read moretreats, dog and cat foods.

This location has greatly improved in recent months. The staff is more visible and ready to help…read morewith any questions you might have. The store is clean and signage is clear. We greatly enjoyed the changes and will continue to shop this store.

The people here are super sweet and ready to help... This place has soul... And also, every single…read morething you could possibly want for your dog or cat I don't have any other animals so I'm not sure if they accommodate those! I would recommend very highly!

This store is great and the employees are SO nice! I brought in my dog Nugget to see if they had a…read moresupplement our vet recommended, and while they didn't have the supplement they had all the love and pets and treats for Nugget, she was so so happy! The employees were really kind and responsible; they checked with me to make sure she could have some treats and double checked whether she had any allergies. Even that simple question made me feel reassured that they had Nug's best interest in mind and are wary of all the worries a dog owner might have about their dog. Nugget was eating up the attention (and treats of course) and then one of the employees took us back to help pick out a toy for Nugs! They even brought us to the sale section and handed one down to her as she ran around like a maniac. She loves her new toy so much and it has held up really well even with her being a tough chewer who loves to rip open her toys and spill their fluff everywhere. Nugget is definitely still learning how to remain some semblance of calm in public places so I really appreciated how nice and understanding the employees were during our visit. We will definitely be coming back time and time again!

I scheduled a dog grooming appointment at 11am on 3/3/23 at 11am. I showed up at 1050 and they told…read moreme they were closed until noon and the dog groomer called off. They called me at 11:08 to say the groomer had an emergency and asked if I wanted to reschedule; no thanks. Maybe the business should focus on customer service and reaching out prior to appointments and not after to cancel/reschedule them.

We adopted our mini Bernadoodle puppy, Tricks last December. She arrived clean, happy, beautiful…read moreand healthy. In the year we've had her, she has been a joy. We are very impressed with Skyline. We did our homework and found them to be sincere and caring breeders. We are considering another puppy to add to our family and we will definitely be returning to Skyline. Very happy with our wonderful pup and the love and care she received before she came to us!

We were in contact with Anna Mae back in February about picking up a puppy in April, before we knew…read morethat coronavirus would limit travel. Anna Mae provided regular updates, often more than once a week, with videos and pictures of our puppy, answers to any questions we had, re-assurance that we would be able to get our puppy in the midst of chaos, etc. I drove from New York to Ohio and picked up Indiana Jones Cotton Candy Jasper in the midst of the chaos...Anna Mae and Naomi were beyond accommodating. They made the entire process seamless. Our beautiful puppy is playful, sweet and loving. Their pricing was reasonable, their service was impeccable, and our puppy is healthy and smart. We could not imagine a better experience.

Every time to go to this petland I'm not allowed to see the dog I want to see. I go to look at dogs…read morethat I would want to buy. No to play with the ones I don't want

When I was trying to return a dog coat for my dog (with a receipt) because it was to big, they…read morewould not credit my purchase or give me in store credit. It was over 30 days but still no store credit. I was going to spend that money right back in their store. After making many purchases at this chain, I will never spend another dollar there. The manager was very rude and in professional as well.