I had made arrangements to have 24 members of our group taken from Austin to Dallas and back again…read more The bus was extremely comfortable and our driver, Melissa was friendly and professional. Unfortunately, on the way back, one of the tires blew out. Thankfully, the driver kept the bus under control and was able to quickly and safely get us onto the breakdown lane. After realizing that the blown tire was one of the inside tires (of a set of two) she explained that she was going to continue down the highway less than a half a mile to the next exit so that we could get off the highway completely. Fortunately, there were a couple of restaurants where we could relax and get dinner while waiting for someone to come and change the tire. Meanwhile, R&R was sending another bus up towards us just in case the repair was going to take too long. The tire was replaced, we were back on the road, but still we switched buses (to a bigger, much nicer one than we had contracted for) and that one brought us back to Austin. Although we arrived back in Austin much later than we had intended, our driver Melissa needs to be commended for her driving skills, keeping us all safe, and keeping us all informed of the progress while we were waiting. R&R went above and beyond to make sure that we were taken care of - certainly no one can anticipate a flat tire but R&R did everything that they could to handle it as quickly as possible. I would absolutely recommend them and will definitely use them again for all of our group outings.

If I could give this place 0 stars, I would. My Fiance and I…read morehave been planning our wedding that'll happen in November for about a year and have been working with a fantastic wedding planner. In February, we signed a formal contract & paid a deposit booking R&R's shuttle service to drive our guests from the hotel to venue and from the venue back to the hotel, at the end of our wedding. 3 Months away from our wedding, we receive a call from R&R cancelling their service because Formula 1 was happening the same weekend of our wedding. They would most likely generate more money from servicing other clients to Formula 1 than our wedding. Fortunately, we will get our deposit back however there was no penalty for R&R Canceling our contract. We're now scrambling to book a transportation service 3 months away from our wedding. Do not book R&R as they're unreliable and their service depends on how financially beneficial your needs are to them. Our planner also made efforts to reach out to R&R and they told them the same reason for the cancellation. Needless to say, or planner was just as shocked as we were, as they've worked with them multiple times in the past.

Rachel was WONDERFUL to work with. My husband & I changed our honeymoon plans last-minute and we…read morewere scrambling to find a new destination. I hadn't ever used a travel agent before, so I quickly jumped online to find a reliable one. Rachel was so attentive, detail-oriented, and extremely helpful. We chose Costa Rica and were able to still use the plane tickets we originally bought (just changed the location!). I had 1,000 questions since it was my first time booking through an agent, and she never once made me feel like an inconvenience or ignorant. She responded promptly to my emails, and even responded on the weekend! I can't say enough great things about her. We look forward to booking future vacations through VIP and definitely will be asking for Rachel again :)

We have worked with Michelle on our last 2 vacations and she has gone above and beyond to make sure…read morewe have the best trip. It is a huge plus that our travel agent has a lot of insight on what to expect and quality of location. When our vacation ends, my family feels like the trip was worth every penny. I highly recommend Vacations in Paradise to any person or family looking for a great getaway. The knowledge and work the travel agent does, take a whole bunch of stress and uncertainty away.

I had worked with Pamela Sepeda and booked their company to pick up my mother in East Texas and…read morebring her to Austin. Pamela gave me a very reasonable rate. She offered to put cold water in the car for my mother and in a matter of moments sent me the paperwork and we were all booked for a BMW sedan.... a few days later, my mother unfortunately had a medical issue and I had to cancel... Pamela was so kind and understanding - she cancelled my booking without any complaint and even agreed to honor the rate the next time I booked. I will def be using them in the future! A great company with a great heart!!!

When you're fighting the crowds, trying not to get Ebola from other festival-goers, and drinking…read moreRedd Apple Ciders all day, the last thing you want to deal with is traffic. Enter: Capital City Limousine. We used them for all three days (to the festival and back) of ACL weekend one, and we have zero regrets about it! We had many different drivers, and every one of them was polite, friendly, and laid back. More importantly, they were all punctual and accommodating of our last-minute location changes and times. The cars themselves were comfortable and clean, and the offer of water bottles when you first get in was a nice touch. We were extremely pleased with the service CCL provided, and highly recommend them for all your transport needs!

We had incredible, unforgettable time at the Caiman, Pantanal. Jorge at Amazon Adventures set up…read moreeverything perfectly for us, was always helpful and responsive and ensured that the whole experience was magical. Everything went smoothly, from the welcome at the airport and the transfer to the hotel, to the hospitality, accommodation, delicious food options, friendly staff, the location and facilities. Of course, the highlight was the day with Onçafari. Our guide and driver were superb, and thanks to their expertise and dedication, we got the chance to see - but not disturb - two of the collared adult females, one with her cubs, and one uncollared adult male. It was an awe-inspiring experience, and so important to be able to support this vital initiative. Thank you to Amazon Adventures for setting it all up.

After seeing the movie "The Embrace of the Serpent", we wanted to see the place where it was…read morefilmed: the Mavecure Hills in Colombia. Amazon Adventures was able to arrange a 5-day tour for us, it went really well - even when we missed our flight out of the jungle (no cell coverage and they moved the flight earlier!!) we had a hotel arranged and a flight the next day. Spectacular trip. Would definitely use this company again!

Engage Vacations is my go to! They have helped me plan and book several vacations to Mexico…read more(Cancun, Cozumel, Puerto Vallarta) and are always spot on with their recommendations! If you are planning (or dreaming of) a vacation, they are the experts! Teresa and Chad both are incredible people and super knowledgeable about the resorts and all the in and outs to make your travel easy! Highly recommend!

First of all do not purchase the travel insurance through Arc Solutions. Absolutely trash and will…read moregive you the run around on the documentation you need to send them. You cannot get ahold of anyone and they are unresponsive. Nothing to discredit Chad for he did what he could when our flight was cancelled and was available when we called stranded in Mexico at 11:30 at night, because Nexus Transporation refused to take us to our resort due to our flight being cancelled and not showing up for our original shuttle the prior day of which Chad called and tried to arrange. If they have you using Nexus Transporation i would run and argue not to use them. Go look at the reviews online for Nexus if you do not believe me they had 3 stars before my review. What I am not happy about is we were told on the original reservation we would be receiving credits at our resort of $400.00 for our group on our original invoice. I later get to the resort to find out some of us received the credits and some did not. I was pretty livid when I asked about them and he said nobody received credits meanwhile a few of us got to use them and few did not. Our original travel documentation we received had our shuttle scheduled to the airport returning home at a time that was not sufficient for to make our plane. If we kept the original reservation we would have missed our plane. I had to reach out to Chad to fix which he did. More or less I spent most of the time arguing with Nexus Transportation and Engage Vacations to fix my travel issues. Chad was responsive which is why I am giving the 3 stars.

My friends and I went on a wine tour for our friend's birthday party the first weekend in August…read moreand it was great! From the beginning stages of planning, Francesca, (the owner, planner, driver, etc.) worked her hardest to make sure the event was personalized for our group. Fran was also very quick with correspondence and letting me know important information and what she needed from me. We decided that the Wimberly/Dripping Springs tour was the best route for us since a lot of people had already been to Fredericksburg wineries. Fran picked us up at 9am in Round Rock (she'll work with you on your pick up/drop off site) and she drove us around in an air conditioned mini tour bus! Did I mention that the bus is BYOB?! We brought on our own ice chests and bags for snacks which was great for the 45 minute trip we had! Fran also has a DVD/CD player on the bus but we brought our own speakers for our iPod. She also had tips on wine tasting and a map of the wine country for us to take a look at on the road. We went to three wineries and an olive oil orchard. It was so hot outside for the olive oil orchard that our group decided to leave early but the rest of the wineries were all inside and all of the staff at the wineries were so nice and informative. One of our friends even bought a case of wine from one of them! Remember to bring money with you in case you fall in love with one or more of the delicious Texas wines that you have to buy a bottle or two! Fran also arranged for our group to have Saltlick bbq plates for us at one of the wineries! Our group pre-ordered either turkey, chopped beef, sliced beef, etc. We had our sandwich with potato salad, coleslaw, beans (the best beans I've had in awhile), extra delicious seasame seed bread, extra bbq sauce, Tiff's Treats cookies, Sweet Leaf Tea, water, etc. etc.! It was a lovely lunch outside at the winery. We were all so full! But all of that came in the price of the tour! Fran even got us a deal with a cake-maker and we had a birthday cake waiting for our friend along with candles to surprise her! Fran and her business associate, Melinda, were with us during every tour and let us know when we needed to move on to the next winery. They really made sure we that were ok and having a great time. They even had patience to take pictures of us with our multiple cameras. We all headed back around 4pm and returned safe and sound (and still pumped up from the awesome day) around 5pm. All in all, it was a great day! Fran really has a great business and will personalize tours for all types of groups. She's very professional and you can tell she takes pride in what she does and will go the extra mile to make you feel your group is top priority! We'll definitely be going back to try more tours with L'Avventura Dolce, especially when the weather cools down! Great job!

Just went on the Magic of Christmas Lights tour this weekend with a few of my friends. Our host…read moreguided us on a tour of the Christmas lights in Wimberley, TX (at the EmilyAnn Theatre which was 9 acres of amazing holidays lights - one of the best light displays I've ever seen in my life) and in Johnson City, TX. My friends and I had an amazing time, as did the rest of the bus based on the jovial environment (laughter, singer, and a showing of "The Christmas Story") created by our host and bus driver. L'Avventura Dolce's Christmas Light tour will definitely be one of my new Christmas traditions. Hopefully, other special events are in store for the future. Cheers!

Thank you Departure Lounge for making children and parents…read morehappy every day! Thank you for your kindness and exclusive style to keep the taste of travel at the highest level. Thank you for the great opportunity to fill our lives with bright colors.

A big thank you to Laura and the staff at departure lounge travel planning specialist…read more Our experience was excellent and I'm glad they're in great shape in the post covid era. They helped me and my family plan our next vacation and everything was very smooth. I definitely recommend them to our friends and family are the trips that require a little bit more coordination and experience from a trusted friend.

Having referred to Natalie in the past for my clients to use, this past July 4th, I used her for my…read moreown travel. She was extremely helpful in getting us added benefits for booking through her including getting upgraded to the Penthouse, $250/day in resort credit, and a full-time butler at no additional charge. Those upgrades took our experience from great to Life-Altering. I only worry now that I might have just gone on the best trip of my lifetime. To say that I would encourage you to use Natalie and Travel Abundance to plan your next trip would be an understatement! Call her now!

Do NOT sign the contract, unless you want to do the work yourself!…read moreI hired Natalie to organize my wedding in Punta Cana, DR and I chose her over other travel agents because she sells herself very well. Many promises were made during the interview, most delivered with attitude and only after demanding them. Issues: 1. She's very nice and proactive when it comes to charge you for everything in advance, once you submit your payment you will barely hear from her and Natalie acts as she's being bothered every time you contact her. 2. My fiancé's best man emailed and called her way in advance and she never responded. Forcing him to make his own reservations. 3. When I asked her about our website and distributing this to our guests, she told me that I had to send it to all my guests. I then questioned her asking if that wasn't her job since she's the one getting paid for this and she had the nerve to call me "rude" when all I was asking her is to do her job and make money off my guests and myself. 4. On repeated occasions she told me that "I wasn't her only client", and you will receive this treatment from Natalie when you demand her to stick with what she promises. I truly believe being a TA is no longer her passion, you can tell she's no longer good at it. 5. I have had at least 5 families in my wedding party reporting that Natalie was rude to them when they asked questions and she was impatient with them. They had to make their own accommodations because of this without using Natalie, which let me to not have the minimum required number of guests (due to Natalie's incompetence and lack of empathy), the hotel was willing to work with me, after noticing how unhappy I was with Natalie as my travel agent. 6. Even my wedding coordinator noticed Natalie's lack of attention and coordination as her emails are disorganized. She forgets what information she was given and then asks you to find the information for her. Again, I ended up doing majority of her tasks. 7. She will promise an app to be delivered 2 weeks before departure. She breached her own contract and posted this app 2 days before departure with MANY mistakes that I had to point out for her to fix. 8. I tried to break the contract with her on a couple of occasions and after consulting with the hotel in the DR, I was going to punish my guests in order to get rid of Natalie, which in good faith, it's the only reason that prevented me from doing so. 9. I guarantee that you will have to triple check EVERYTHING that Natalie does because in every single task, there were mistakes. Wrong itineraries, wrong names, wrong dates, you name it. The purpose of this review is to avoid more people to go through what I went through. I wish I would have never gone under contract with TravelAbundance or with Natalie, don't make the same mistake I made! Go somewhere else.