Extremely poor customer service. Very difficult and frustrating to get in touch with Michael Buchheit on several occasions, even though he had my $500 deposit. I felt like I didn't matter and was being ignored. I was initially told by Michael a few weeks or sooner for the job start date. After a month Michael told me it would be a couple of weeks. I then waited six weeks to contact Michael, again with much difficulty. At that time, Michael assured me 1 more month,, after that month went by, I still couldn't get a start date. Every time there was a delay, there were no attempts made to contact me. Very disappointing. I will most likely have to wait until next year for a patio. My patio furniture has been delivered and is taking up space in my garage, while my car will stay out in the elements until next year. A little honesty would have gone a long way. read more