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Bucherer 1888

4.1 (135 reviews)
Ultra High-EndWatches, Watch Repair, Jewelry
Closed 10:00 am - 6:00 pm

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Services - Bucherer 1888

Watch cleaning

Watch part repair

Watch part replacement

1 More Service

Watch seal testing

Bucherer 1888 Photos

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Reviews With Photos

First rolly!
Jameson C.

Wow what an absolutely wonderful experience. I wasn't even planning on going into the store but I figured why not. As fate would have it, I met Leslie! She is an absolute superstar. She's very knowledgable, passionate and one of the kindest SA you'll ever meet. I've been to so many places.. brushed off and basically swept out the door. Leslie and I had a great conversation and she showed me all the different pieces. I told her what I wanted and she Took down my information. I eventually got the call and right in the knick of time. My wedding is in 2 weeks and she came through BIG TIME. My first Rolex! I'm in awe. It's so beautiful. I am so grateful!!! Thank you Leslie!!!!!!!! I'm def gonna be back! YOU ARE THE BEST! !!!!! Also, their doorman, I didn't catch his name is the nicest guy. Goes beyond the scope of his responsibilities. Remembered my name when another SA asked as I waited for Leslie. GREAT STORE! Highly recommended.

Jeff Y.

Been here on several occasions and I have always been approached with the utmost respect and courtesy. This Tourneau location is definitely my favorite of the 3 in NYC mainly due to the staff that works there. The first time I went there to browse their inventory and one kind gentleman made me leave with several Rolex books and magazines when I didn't even make a purchase. More recently I randomly walked in a little over a month back when I was starting to search for my first Rolex. I encountered Anthony who showed me a couple of their pre-owned watches before he found out I wanted a two-tone Rolex Submariner. He pulled one out the back but to my disappointment it was the version with the blue dial/bezel when I thought it was the model with the black dial/bezel. As many watch dealers may do, I left Anthony with my information in case one showed up. Fast forward a month later, Anthony had been consistently communicating via email and let me know the watch I've had my eye on had finally come in. Since it was a Rolex sport model I knew it would sell pretty quickly if left out in their case so Anthony and his manager Arianna were able to hold it for me for a few days as I live out of state in NJ. Both were present when I finally came in to purchase the watch and were extremely pleasant to work with. I had them ship the watch to my location in NJ since I could save a few hundred due to the lower sales tax. Shipping took 1 day and was packed very safely with no issues! I highly recommend reaching out to Anthony or Arianna for any of your timepiece needs. Communication with their staff is excellent and my overall experience was amazing!!!

I'm not one to tourneau the other cheek
Fox E.

This Tourneau has a pretty impressive Tourneauver each year. Get it. Get it. One of the most expensive places I've ever seen so it's basically for anyone with an extraordinarily expensive watch. I didn't find the customer service to be too awful by any means - maybe if you're judging by much higher standards, but I don't really go in places like this. We were just checking it out because Barbie was thinking of getting me a very very fancy birthday present. I convinced her not to but I think it was an excuse just to come in here and feel rich. I think I've convinced her now that I just rather have her over and over and over again and that she should buy some more sexy clothes for herself cuz what could be better for my own birthday.

Rolex Explorer 214270 and "Mini Explorer" Oyster Perpetual 26
Michael H.

I had a wonderful experience with Klaus at Tourneau Bryant Park. I had been eyeing a Rolex Explorer for weeks. Explorers are still difficult to get as they sell out very quickly. I told Klaus that I wanted to get the watch to celebrate a big life moment, and he said that he was confident he could get me the Explorer. I gave him my contact information and hoped for the best. A couple of weeks later, I got a message from Klaus that my Explorer had come in. I was thrilled that Klaus got me the watch so quickly. That evening, I saw online that Tourneau also had an Oyster Perpetual that was nearly identical to the Explorer. I told Klaus about the watch and he arranged for me to purchase the watch for my wife so that we could get a "matching" set together. I highly recommend visiting Klaus and Tourneau Bryant Park. Klaus is a genuinely nice guy who knows his stuff and will do what he can to make sure you're happy. I intend to continue to do business with him in the future.

Sung Yun C.

When I heard Rolex was very difficult to get due to lack of inventory, a friend of mine told me to come here. I met this sales guy Klaus Olivet and he promised me he'd get me the watch I wanted in 2-4 months. Well low and behold he sent me a text in the 4th month and I got it. He's the man. I have recommended him to my friends. His service is amazing and I'm amazed he really pulled through. Go to Klaus! He delivers.

CC M.

What a great experience shopping for my first Rolex watch! We picked up our Datejust 36 with fluted bezel last weekend and was simply an amazing experience. Make sure to ask for Klaus. He is professional and patient. Highly recommended. This is our new go to store for luxury timepieces. Thank you so much for getting my dream watch right before the holidays!

The Air King

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3 years ago

Very arrogant attitude will definitely not be coming again Their services are different from their website description

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Review Highlights - Bucherer 1888

I have found Klaus to be highly professional, knowledgeable, personable and candid about the watch buying process.

Mentioned in 36 reviews

Read more highlights

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I cannot recommend enough that you stay away from this company and all of the other watch companies…read morethat Eric runs, including Chrono Nation. I brought in a watch to Eric, and awaited an estimate. When I came back to pick up the watch (deciding to instead have it serviced by another watchmaker), he claimed there was a misunderstanding, and that he serviced the watch anyway, so I paid for the service. Lo and behold, the watch was still having the same issues, and I questioned if he really serviced it or not. He yelled at me and told me it absolutely was, and that he can't make any watch run perfectly. I then brought the watch to another watchmaker, who said he was confident the watch had not been serviced--it was bone dry, clearly not lubricated, and he could see the specific gears that were grinding up against each other. When I brought this to Eric's attention, he yelled at me again, and said that other watchmakers aren't trustworthy because they're trying to steal his business. Eric is the type of proprietor who helps give the Diamond District its bad reputation. He is not a watchmaker, has no clue what he's talking about, and if you try to question him, he yells at you and tries to belittle you.

Bucherer 1888 - watches - Updated May 2026

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