One of the best cars I ever bought! Still running to this day with its new owners. Highly…read morerecommended car lot for used cars!

Kory is a liar and a cheat. Wants to hide behind Jesus, all the while taking advantage of young…read morepeople that are just starting out. He sold my son and daughter in law ( who was 8 months pregnant) a car that had a blown head gasket and no wind shield wipers. We know that he knew about these things because he cleaned the snow off the car himself when they picked it up. They had to fix that out of pocket right off the lot. The car has overheated every day and we found duct tape on the valve covers. He patched it long enough to dump it on some kids. Despicable person. He has been given several opportunities to make it right, but refuses to even let them trade it for something else. He should be ashamed of himself. If he really knew Jesus, he wouldn't be able to treat people this way.

Recently purchased a sweet 2005 Pontiac Grand Prix from Hagy's with NO issues or complaints. David…read moreHagy struck me as an old fashioned down-home guy, he was helpful and made the transaction easy with no hassle. I would definitely buy from Hagy's again in the future. Good guy, good car, Good deal!

From the owner: I have been at this same location over 37 years have a 4.5 star rating on google and getting better…read moreall the time help me get it up to 5

I had a good experience with JC Toyota. I worked with Jordan Dixion and he was a pleasure to do…read morebusiness with. Very professional and patient. He's not pushy and listens to you. I feel he has your best interest in mind. He got me the car and price I felt was competitive. He went over all the technology and set up my devices for me. I would recommend him for someone who will take care of the customer with integrity.

Terrible Value. Test drove what used to be a great subcompact car that now has several issues from…read moreprevious owner abuse. Sales associates are friendly and welcome inspection and honest feedback, but the dealership wanted over $3000 for a 2008 subcompact with rotted window seals and a Check Engine light. Obvious sign of crooked management. I do not recommend shopping here.

Bought a car on Jan. 30th, he did not file for the tags and title until April 1st. we tried many…read moretimes to get the registration done but all we got were excuses. The bank was threating us because they has not received the title, the temp tags ran out on the car. One excuse was he's very busy with other businesses, if that is the case then perhaps he should give up the car business if he can't properly run it. Other excuses were he was on vacation twice during those 2 months, then it was the courthouse was short staffed and behind. I called the courthouse to find out he didn't even apply for the registration until April 1st. So if you buy from him be aware you may not get you title and tags for awhile without a fight. But I will have to say the girl that is normally there is very nice and competent but there is nothing she can do about tags

On December 13, 2023, my wife and I purchased a used 2011 Toyota Highlander Hybrid Limited from Top…read moreNotch Used Cars for $17,288.60, including tax. We had already paid a $500 deposit on an earlier date, which was subtracted from the price above at the time of vehicle purchase. We received from the seller a 3-month, 3000-mile warranty as well. The following problems were discovered during the 3 months after we purchased the vehicle: Dec 27, 2023: When driving to meet friends in Pigeon Forge for Christmas, a hybrid alert came on, and instructed us to pull over immediately. The vehicle was towed to Rusty Wallace Toyota for diagnosis: Hybrid Oil Pump with Motor Assembly failure, Code P2601. - Towing cost to Rusty Wallace Toyota of Morristown and Top Notch Auto: $112.50. - Diagnosis at Rusty Wallace Toyota of Morristown cost: $167.80. - Rental car cost: $388.10. - Replacement of hybrid oil pump with motor assembly by Top Notch Auto of Johnson City, TN: $850.65 (Not covered by our Top Notch warranty.) Feb 29, 2024: When having tires rotated at Johnson City Toyota, the following issues were discovered: - Front struts recommended replacing. - Sway bar end links both front and rear rec'd replacing. - Both front lower control arms rec'd replacing. - Replace rear subframe due to bushings being dry rotted, torn, and rusted out. - Fix driver side axle seal leaking. - Fix banjo bolt on the back of the engine leaking. - Replace broken air vent to the right of the steering wheel. - Total diagnosis cost: $738.69. - Proposed cost to perform all repairs by Johnson City Toyota: $19,252.38. Top Notch Auto said that none of these repairs were covered by their 3-month warranty, but they told us we could drive the vehicle safely until we could afford to pay for them. Mar 9, 2024: While driving to the North Carolina coast to meet family for vacation, a hybrid alert came on again instructing us to pull over immediately. The vehicle was then towed to Mark Jacobson Toyota of Durham, NC. - Diagnosis: Hybrid Oil Pump with Motor Assembly failure, Code P2601 (same error as Dec 27, Top Notch said they repaired). - Towing to Durham, NC & Johnson City, TN cost: $618. - Diagnosis at Mark Jacobson Toyota, Durham NC: $172. - Rental car cost: $475.76. - We no longer trust the Highlander to be safe and stopped driving it after it was towed back to Johnson City. It's been sitting in our driveway unused since then. Total cost of vehicle as of 30 July 2024 (already paid and future repair estimates): $40,064.48 Still carrying the loan and insurance for that vehicle, we had to withdraw funds from an investment fund I've saved to since 2007 to buy another vehicle to replace the bad one. I intended that this investment fund would help take care of my severely disabled niece when I and the other elders of her family were no longer around to take care of her. She is 7 years old and lives with severe brain dysfunction, severe vision impairment, considerable motor difficulties, and severe speech impediment. I recommend that anyone considering doing business with these people to please review their Better Business Bureau rating and review of "F" at https://www.bbb.org/us/tn/johnson-city/profile/used-car-dealers/top-notch-used-cars-0533-90040679

Frankie and Fletcher are both as genuine as you get! They help support the community in addition to…read moretheir top notch service. They made my transaction easy and worry free.

have you ever in your life seen a used car dealership with perfect ratings from every single…read morecustomer....yeah that's because it's a obvious lie. I promise these guys are just as much of con-artists as any other shady used car guys. Some cars will be fine, some are overpriced junk. Either way, they are liars and shady AF so good luck if you risk your money with them.

After searching through used vehicles for the last month do to current high price used cars, I…read morefound Johnson City online. They had a vehicle I was looking for with car fax which was important to me. I had a 2.5 hour drive and was able to negotiate the deal I wanted by phone with Ashley. As I didn't want to waste most of the day if it wasn't gonna happen. Most reasonable salespeople I have dealt with in the last month of looking. Blade is the actual sales guy at dealership. Ford Escape was exactly as advertised and looked immaculate. Thank you guys for your superb customer service and prompt replies.

we test drove a car and salesman says that's the way brakes are suppose to be and idk anything bout…read moreother cars other than fords. 2 weeks later we take car back and service department says we shouldn't have to pay for the brakes but sales wouldn't do that and I've got the run around for two weeks now. Glen is over sales and is worthless and doesn't listen to anything and only wants more money from you. I will not buy another vehicle from them .

Not a place to shop. This guy is basically a scam artist selling cars that he still owes on. Not to…read moremention all the cars he has WILL 100% have problems. Also he will sneak a SALVAGE title vehicle on you without even telling until you receive the title. WOULD NOT RECOMMEND

Avoid at all costs. We got a jeep liberty through them and all we have had are issues with it. They…read moresold us a warranty along with vehicle, but any time we get work done to the vehicle through them they charge full price for all work. We have to replace heating coil, water pump and thermostat. All within 5 months of getting the car. They lack customer service skills as well. Before we spent the money to fix the water pump we looked into trading the jeep in. That's when we ran into the WORST salesman I have ever met. His name was Mark Guyer. He took us through vehicles and he spent 15 minutes and left us in the rain. While he tried to find keys for a test drive. He never apologized for our wait, and after that we agreed to purchase the car. He said he would ball call us in a hour to sign papers. Well, after 5 hours I called him and was told he left. So he left us high and dry with no answer and a broken down vehicle. I called him back the very next day and he was very short on the phone with me. He was very rude and disrespectful the whole time. He said "I'm busy, call you later." No bye or anything. He didn't even ask my name or number. I waited again no call. So I called back like 5 hours later was told he left again. Day 2 no car, or answer. So I asked to talk to someone else they said since he was the one doing the deal they couldn't do it without him. Day 3 he was off that day. Day 4, I finally get ahold of him. He says well we weren't able to do it. I called you to tell you. I said you never called me. He said I was a liar and hung up. The operators were just as clueless, how this place functions is beyond me. Just awful! AVOID AT ALL COSTS!!!!!

Bought my 2012 dodge Durango Last week, I had a great time buying a car! They easy to deal…read morewith and the only place that didn't get mad when I told them I was financing with Johnson city federal credit union. The other 2 places I went to all they wanted was me to finance in their places! Best Internet price around. And no disappearing rebates! They do have a document fee. But they all do these days and the ones that don't try to trick you into their financing so they make money that way. Thanks Carl Gregory. Phil Miner, Gary Hudgens, Vince Fishner. Great transaction Tom B.

My husband and I have bought three vehicles from Specialty Cars over the last few years. They have…read moreall been solid vehicles. I have absolutely no problem recommending this business to anyone.

This is my our Second purchase with them. They are not pushy at all and very polite. They have…read moreexcellent quality vehicles, in our experience. I would refer them to my friends and family! Amy G.