Really knowledgeable staff, friendly too. I have a very…read morespecific raw food diet for my dog and I'm so happy they carry it here.

Lots of love to this place and its staff, who are extremely helpful and knowledgable, not to…read moremention kind! We have been coming here for our cats' food and lots of their toys for over a year now, and every time they are so wonderful -- highly recommend!

Good grooming for our Labradoodle Little Miss Apricot Noel. The price is acceptable, and despite…read moreNoel not liking to be left with anyone not in her immediate family, she is well cared for.

Took my 2 year old rescue dog for a full grooming. The groomer personality was NOT customer service…read morefriendly. She did okay with the job. Nails were clipped (I asked to watch but she said only from a window 10 to 15 feet away). I had thought the buffing was included and stated that. She asked me, "do you want buffing?" and I clarified I wanted everything included in what I paid for. Without reply, she took the dog over and did the buffing. After the wash and blow dry, she brought my pup to me as if finished. I said that the website stated that the package I bought included a 15 minute "professional" brush out. She immediately turned (again without comment) and took the dog back to the work table. She brushed him for 10 minutes. Took him to check out and the clerk charged my an extra $12 for the "buffing". I told her what I had told the groomer and she said no, this is the fee for buffing nails. No apologies for misunderstanding, about the same lack of "customer service friendly" as the groomer. I will NEVER return to the McMinnville store.

Excellent customer service. We get our bunnies here. They do need more rabbit products ie......toys…read moreand treats

This store is a beast! I love coming out here when I come visit my family. They have all kinds of…read morework wear. The place is super organized. Customer service sucks tho, at least for me it does. I never got offered any help even though there was an older lady following us when we went to look at the lawnmowers. Maybe cuz we had a pair of jeans in the cart? Idk but it was weird. Like for real customer service sucks. No one offered us any help and when I asked for help it felt like i was inconveniencing them. A few years back I bought some "prison blues" jeans and I wanted another pair but the new style they have are hella ugly. The merchandise they have can be kinda pricey but if u got it then dont worry about it. I'd go back because I like what they carry but like I said customer service sucks.

If you want to be yelled at and disrespected by the lady at the front desk go to Homeward bound…read more Everyone was appalled by her rude, degrading attitude. Obviously her job does not make her happy.

My 1 year old chihuahua went into get spayed and not knowing this could/would be possible she died…read moreduring the procedure. They weren't very sympathetic and the front desk old lady was the rudest reception I have ever talked to. You get what you pay for. If I could do it all over again, I would've took my dog to a professional veterinarian. The veterinarian is also the office manager. Please meet staff, read reviews and get as much information before taking your pet to this place. My family was heart broken and at the end Jennifer the vet/office manager said "we paid for the disposal fee" like I should've been appreciative of that? When she was the one that killed my Chihuahua.

I have had multiple dogs receiving care here and would recommend this group without reservation…read more Currently I have 5 German Shepherds, all with different personalities. The doctors and staff treat all my dogs with kindness, caring, patience and efficiency, in spite of two with anxiety, one with aggressive behavior and one who thinks he owns the world! They treat them as if they are their own. Best care we have ever had.

I cannot thank Animal Care Clinic enough for their care for our sweet Kodiak. Having a hunting…read moredog/breed can be a lot but the staff at Animal Care Clinic has helped us every step of the way and they are always one call away. Thank you for your care, respect and attentiveness.

Paco is a 4-year-old Mini Aussie who is loving, playful, and full of energy. For a long time, walks…read moreand outings were difficult because he would become very reactive whenever he saw another dog. Taking him places and enjoying walks together honestly felt impossible. We decided to enroll Paco in Sit Means Sit, and we are beyond grateful we did. Matt has been absolutely amazing with Paco. He is patient, knowledgeable, and truly cares about the dogs he works with. He always took the time to answer my questions and made sure I had the right tools and guidance to continue Paco's training at home between sessions. The transformation has been incredible. Paco now comes when called the first time, sits in place, and best of all, walks calmly right next to me. He no longer pulls, jumps, or walks out of control. I'm finally looking forward to taking walks with him and can't wait to continue seeing his progress every day. Huge shoutout and thank you to Paco's amazing trainer, Matt!

Well we are two weeks in with our doggie being home and having done a week of Board and Train with…read moreBrian. Prior to SMS, we were having issues with confidence and excitement. He was charging people and dogs while walking ONLY with me. And growling at and even attacked one of our cats, who for reference was his best friend for ages. They'd even sleep together and played a lot. I wanted Miles to get to training before we ended up with him biting someone was my greatest fear. So we picked him up on 4/20 in the morning and went over basics with Brian. Miles was EXHAUSTED for the first few days. Obviously from all that physical AND mental work. But he was immediately different. SO chill. Completely relaxed. By Tuesday of last week (just three FULL days after being home, almost 4,) I was already able to walk him and get Heel, Sit, Down and no reaction to people OR dogs passing with just a 1 tap on the remote. We started with a 3 or 4 the first few days.Miles regularly does GREAT with just this level. We went back on Friday, 4/26 for a session to follow up with Brian. We were VERY pleased with Miles progress as was Brian. We worked on the heel to perfect it and also Tie down, the leash stand and reviewed a few questions. Because Miles was doing so well, Brian suggested that maybe he'd do well with agility work. So he set him up a small course, and put him through it. Well Miles did NOT like it. He LOVED it!!! He had SO much fun. And he was doing AMAZING. He caught on SO fast. So fast rbat Brian sent us specs to build the jumps!! We also worked on high object "place." And Brian gave us lots of tips on that. With it only being 9 days since our pickup and 13 days since he started training, I'd say this was 1000% worth this training. We didn't have a BAD dog but a dog that needed some tweaks and some humans that needed help doing it. Now my husband and I look forward to walks and spending time with and taking him places. And Miles therefore gets MORE time with his people. Ellie, our daughter, LOVES doing "place" and commands with him and Jack, our son, is LOVING agility SO much that he and his dad already started building Miles jumps!!! We aren't very far into this but so far 5 HUGE stars. Thank you Brian!!! Also the office staff has been tremendous. They are responsive and kind and great at following up. 9ur entire experience from consultation to two weeks out is excellent!

Dennis installed a pet door in my sliding glass door and I am extremely pleased with his work!! He…read moreis very thorough and professional, I would highly recommend him.

Love, love our pet door. We really didn't want to cut a hole in the house and hoped a dog door…read morecould be put in one of the French doors. We wanted to keep the old glass in order to reinstall if we chose to in the future. Dennis, the owner, came out to assess whether a door door in our French door was a possibility. We had previously been told no by another company. He said that he had done many similar installations successfully. We were able to keep the old glass and he put in a new glass with a Boss Security brand dog door--that is a big upgrade from pet store brands. Dennis was easy to work with, cleaned up the project perfectly, helped me store the glass, and was extremely professional. He really had pride in his work and giving the customer a great product. I highly recommend this company.

Charles is the best!! We have tried many training programs with our German Shepherd Cooper and…read morehaven't had much luck addressing his issues but one week with Charles and there was a huge difference shown. If you want someone who is passionate, competent and actually cares,he is your guy!! Thank you for all your help Charles!!!

I met Charles 3 years ago when I was fostering a GSD/Shepherd rescue and I learned SO MUCH about…read morehow to really connect with dogs. Since that time, he has worked with me with other fosters and now my 6-month old puppy. I have had dogs my whole life but after one afternoon working with Charles, I learned a new (and better) way to interact with them which has relieved some of the anxiety and stress that comes from owning a reactive dog. Charles calm demeanor and empathetic style of teaching is exactly what most dogs (and owners) need. I especially recommend enlisting Charles help if you have attended those pet store training classes that award you certificates but you still have a dog that doesn't listen, has poor recall, or is reactive on walks. Best of all, Charles has classes outdoors in real world environments where we actually exist with our dogs.

I bought the wrong dog food, they are so awesome here. I opened it up but they exchanged it with…read moresmiles on their face. Awesome staff, if you haven't been here you must check it out. My mom when she was in high school back in the early 40's worked there as a book keeper.

Everytime I shop at Old Mill, it's like stepping back into time. Old fashioned, great service, the…read moreway things used to be. The staff know everything about the products they sell. They are there to help me get what I need, to accomplish the task at hand. On top of that, they are super friendly. I can tell that they put allot of research and thought into products, that they add to they choose to stock. It's my favorite store.