I've been to this spot 4 times now. The food is amazing although extremely overpriced for the neighborhood. The only reason I'm giving it 3 stars and not 5 is the service. This place is in serious need of a staff overhaul. You don't get greeted when you enter. You practically have to beg someone from the waitstaff to take an order or pay a tab (and this is when the place is empty when its full its 10 times worse). The food takes a long time to come out but it's delicious and kinda worth the wait lol. If they can work on minimizing their prices by at least 10-15% and hiring ATTENTIVE wait staff that understand when you ask for a box for your food while simultaneously pulling your credit card out that you are ready to pay your bill and leave, then you'll get 5 stars. read more

I love the food and I've been here once before and wrote a great review, this time was different. The server was a young gentleman who did not provide the best service. The thing that grossed me out Most, which caused me to leave immediately was the fly trap above my table! I don't understand why there would be a seating table under a fly trap hanging on the ceiling. I will not be back. Unsanitary! I didn't notice it until after eating my appetizer. What if a fly fell off of the trap and ended up in someone's food or beverage. I'm disgusted. read more

Buccann - Fly trap hanging above my table. - Latin American Near Me - Philadelphia, Pennsylvania

If I could give this place 0 stars I would. The ambience is amazing and what initially pulls you in. The three items we ordered off the menu were not available and it was suggested to try something else. Staff was eating chicken wings while interacting with patrons. Jon Taffer needs to make a visit. read more

Extremely dissatisfied with the service. When I arrived to the restaurant the hostess told me that I had to wait 25 minutes for a table outside. To my guessing I was assuming it was because of the thural cleaning they had to do for covid, that wasn't the case. We received a call that our table was ready, but when we got back they had a customer sitting at the table that we were waiting 25 minutes for. The hostess then sat us inside, which defeated the purpose of waiting 25 minutes. Now unto the waitress. Her name was JAFFREISEY. She acted as if she didn't want to serve my party (party of 2). We asked her a few questions about the menu because we've never been to this restaurant, and she acted as if she didn't want to answer our questions. I do not speak Spanish & her English was not the best, but she understood what we were asking her, she was playing dumb. The waitress took 20 minutes just to put our drinks in, and close to 40 to put our food in. The two tables next to us arrived maybe while we put our drinks in & received their food that was nice and hot (I could smell it and see the steam) before us. We tried to ask her 5 times where our food was and she ignored us each time up until I had to get up and ask her as she quickly said "I don't know, 2 minutes." Our food finally came out (after sitting at our table for 2 1/2 hours), but by this time I was truly dissatisfied with their service and just wanted to pay for my drinks. Our food was COLD, not even lukewarm, cold. The presentation of the food was beautiful, but it was cold! I didn't even eat it, just touched it with my fingertips. After we asked the kitchen staff to take our food back, we asked the waitress for the manager and she walked off. Another waitress then came to our table to tell us that the manager wasn't in. I was confused as to why our waitress courtly tell us that, and had such an attitude ever since we sat at our table. We were nothing but kind to this woman. I then asked the waitress for the check & she slammed the checkbook on the table. I'm not sure if it was a racial matter (we were the only African Americans in the restaurant) because I can care less, but this was the worst service I have ever encountered in the 25 years of my life & I have been many places. It's sad that we were trying to support a restaurant in a low class community, and couldn't because of their own actions towards us. read more

I just recently moved to Philly from NYC and I was worried I wasn't going to be able to find a nice bar/lounge atmosphere that resembles to the ones in nyc. Well through a recommendation, my bf and I came here on a friday night and enjoyed ourselves! We danced, ate, had drinks, and smoked hookah! Now thats what I call a night out! The atmosphere seems chill like no drama; everyone is having a good time wether eating dinner or at the bar. We sat at the bar since there were no open seats at a table. There was a table outside but it was a bit chilly (end of summer weather) and I didn't come prepared with a sweater so we sat at the bar. It took us a little while to find a seat at the bar more than I would like but I'm not taking away a star for this since it was busy and it was our first time there. Probably the same wait time like a bar in nyc. We ordered food and our drinks at the bar. We ordered apps - chicharron and tostones. It was delicious!!!! The chicharron was well done just like my mama makes them at home. So A+ from me. The drinks are good and the bartender was friendly. The music was good. They played a variety of spanish music -salsa, bachata, reggaeton, etc. They mostly played reggaeton. I was waiting to hear tipico come on but it didn't. However, since I was introduced to the owner earlier that night through the person who recommended this place, I requested it and he made it happen! He immediately went to DJ to ask him to play tipico and a few minutes later tipico was on and I immediately started dancing. So props to the owner who cared for a small request from a single customer. Now thats great customer service! The hookah was just like any other hookah from a bar. Something I'll order again from here if I'm in the mood for it. I believe the hookah is cash only. I definitely will be coming back and bring my friends when they come visit me from ny. read more

Really enjoyed Bucann! My family and I loved the food. We were specifically impressed by the chicken empanadas! They were delicious!

Came here last night and had a great experience! They had a $5 margarita special. Tried their mango and strawberry. Very good and strong. Ordered fried calamari and carnitas tacos, soooo good. Very clean and new bar and super friendly staff. Will definitely be going back! read more

Buccann - Strawberry margarita - Latin American Near Me - Philadelphia, Pennsylvania

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GOOD: I've lived in the neighborhood many years and what the Owner has created here is a beautiful restaurant on a common corner. This corner desperately needed some spicing up. I went yesterday (Wednesday ) night around 9:30. The place was jumping. People were eating outside, the bar had a nice crowd, and a DJ was playing in the background. I stayed for about an hour -- the Mojitos were well made ($8). They do have a Happy Hour weekdays from 4-7 where drinks are $5. People were having a great time, some people were dancing. The crowd was nicely dressed. Real nice vibe going on. The two young female bartenders were very efficient. I didn't eat but the food looked well made. NOT GOOD: The music was too loud and I wouldn't want to eat dinner inside. The bar has gigantic televisions which are too big for the bar and absolutely nothing interesting was even showing on the TVs -- just some boring programming. I don't know why people are still doing the 'gigantic TV thing." Get rid of that and let people interact! Lastly, and probably most importantly, although the two female bartenders were efficient, they were not at all friendly. In the hour I spent at the bar, I cannot recall either of them smiling once. The girl that gave me my Mojito never thanked me for the tip I left. They had absolutely no eye contact with the customers and they never engaged in any friendly back and forth conversation with the people at the bar. They displayed absolutely no personality and acted more like they were doing the customers a favor for being there. Bartenders make or break a place and if they want to make it, they need to bring in older, friendlier bartenders. Once you get past the "these girls look nice" stage, you see that they don't bring any personality to the place whatsoever. I had read this in a previous review and I experienced the same thing. read more

Clean, pleasant and servers are pleasant . Good and drink are awesome. My first time there and will go back again.

food was very bland, came out cold and took almost a hour for them to recognize that i was ready to order. where very racist two questioning my capabilities of paying for a meal because i was african american! read more

Disappointing..... Came here for an early birthday dinner on a Sunday at 3pm with about 15-18 people. We called to make sure they would be prepared but we were told it wasn't necessary to make a reservation ... once we got there the one waitress they had working only spoke Spanish and no bartender until 6pm. The service was not the greatest and super slow ( one waitress working the whole restaurant !) our food took long, some side orders missing and we keep having to flag the waitress down for even water. One friend took her 13 year old daughter and ordered her a brownie for dessert. The brownie came with peanuts( did not say it in menu and waitress did not mention) since she is allergic to peanuts she tried to send it back and the waitress said " but you ordered it, and I can't take if off the bill because the manager isn't here " huh!?! What part of she's allergic did she not understand .... our bill came and it was $550!! Definitely Not worth it . Last time and will not be recommend this place read more

Very horrible, the waiter was very rude to me. I came in to order lunch for takeout she ignored me the whole time and continued to help another Spanish customer after waiting so long I asked to use bathroom and she told me no because I didn't order my food yet . Never will I go there again she's very rude and impolite. read more

The food is fantastic! Great cocktails. The service was very good, wait staff was attentive. Amazing food

This is a really nice place that just recently opened up. The food is prepared nicely for the most part. My sister and I entree both have steak in it but it was really really over cooked. Otherwise I enjoyed most of what I ordered. read more

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They play really good music, pretty strong drinks, good ambience--- by ambience, I mean good looking young people(millennialist) are hanging and dancing in their favorite wear. You can feel the swag!!! However, the pretty face damsel in destress waitress, they must be reexamined. The girls need a bit more training. The lighting was right on. I love that they use many different elements and texture throughout the room. You will not have a bad time if you go here because at some point through the night everyone will get up and dance. They will dance together too many songs... and at this precise moment you are going to feel blissfully entertained. read more

Just left from having lunch here....whenever I take off from work, I stop by for the lunch special and it is amazing 100% of the time. The servers / bartenders are kind and personable. The food comes out in a reasonable time, and it is very clean and modern, with culture to it. Also at night, they play a nice mix of well-known Spanish and English songs, so everyone's pleased. Glad to call myself a regular! read more

Very nice place to eat in northeast Philadelphia been here a few times service was great! Food was very good!

Reason I'm giving this a 2 star there is no visible hours stating times / days open went today 3pm no signs posted anywhere that there were closed read more

The food is 200 % authentic. I'm Puerto Rican and know real food. Buccann reminds me of home. I bring all my friends, family, my Papi chulo. Deserves 10 stars out of 5. Service is top notch. Drinks are amazing, atmosphere and music is awesome. You can't find better. Come here you won't be disappointed. F anyone who does less than 3 stars. read more

Too pricy as you can see menu has no price when I first walkthrough in there was a waitress drest inappropriately too young heels aparently even she couldn't walk in we ordered she spilled the first drink she brought me all over the table and floor it was cranberry juice she put it on a huge round empty tray and desired to carry it to is on one hand lol I spoke to the owner about the pricing we spent 200$ on what seemed very little food no alcohol drinks just a soda and juice it was very good but small quantity and very over priced he didn't seem to happy with my opinion ..said but did u have a good time though...lol that's not the point I would have a good time anywhere I was extremely over priced it's a nice place good food but what's the value of it's empty all the time and only your high class friends can afford it..no one will continuously go..that's like opening up a pearl shop in the ghetto??it's great he just needs to work on portions and pricing I ordered out lunch also was pricy and my gravy spilled all over the bag from the bistec so it was just white rice and dry meat unfortunately..the foods good but again the pricing needs to be more reasonable and quantity u can't get full off four pieces of chicharon undercookt and two tacos . Not practice he did put alot of money into this beautiful place now before it was fish bone and George ran it into the ground .but that doesn't mean u suck it back charging up the few ppl u get. Not cheap I just didn't expect to be robbed for a few well cookt tacos and pork I'm not at the Ritz ..it was extremely over priced and not good portions the food was good though but again I want to go out come back full and not super broke once in a while lol no pricing on the menu so when u get the bill take a deep breath lol read more

Food is amazing. Service is God awful. Probably would come back cause the food was that good. Just don't come with a big party.

Okay service, slow for a non busy night. Drinks pricey for neighborhood bar. And outside seating is not the greatest, your just sitting on castor ave. read more

Took an hour just to receive 2 of my beers, and I was ignored by two different waitresses

This place doesn't deserve 1 star, waited for drinks all night, empty glass means nothing to the "bar tenders" had to flag them down every single time I wanted a drink, they walked passed, looked at empty bottles and glass and kept walking...ordered wings, it took over 30 minutes before we got them, they said it took long because there were a lot of orders...there were less than 20 people total in the entire place, 3 people behind the bar and a kitchen staff...the food was mediocre when finally served and Luke warm...I will never go back and I will tell everyone I know not to got there... read more

Needs 0 Stars. Service is horrendous. They disregard white people, saying they can afford the menu, and also disregard the needs of disabled folks (owner as well as the "accountant" in their own words, myself being disabled and on a very limited income and Caucasian), I purchased 1 beer, with intentions of purchasing appetizers to sample the food, although I could not even get the attention of the barmaids, even after approaching both "owners" available in residence,and both barmaids,(alongside the supposed "accountant" with whom I spoke with for several minutes along with the "partial owner who discarded $600,000" into the property [the interior has been refurbished to a modernized neighborhood tavern]) even though there was nearly about 20(quite the generous count I can say, in the entire establishment {1 bartender was significant enough}) and although I should have gone with my instincts and left, I wished to see the menu and noticed it is severely over-priced for the neighborhood, and in the owners' own words "to keep out the riff-raff". You can BYOB to numerous places around here and save an exorbitant amount of time and money. read more