Was visiting a couple minutes after closing and the lady had already closed up shop, but still warmly invited us in and took our order. The boba was so good, the customer service was great, and the store is great for Instagram photos! read more

Amazing drinks and lots of fun. Good selection. You can watch them make the drinks. There are bar stools and a table, but no other seating.

This place is so cute and comfty, the bobba is delicious and there are tons of custom options!

Brown sugar bubble tea was a blast with Spicy tuna sushi burrito. I was completely blown with this place. Small place but very good interiors and cleanliness. Staff was friendly. We also tried the Caramel milk boba tea as well but brown sugar Bubble tea takes the lead in taste. Would definitely visit once again!! read more

The bubble tea lab was not something that impressed me or the kids we ordered thai bubble tea with tapioca and it was very powdery to the point where the powder came in your mouth and basically ruined the taste completely. they have no way to put 2 different things like tapioca and something else and overall i do not think we will be coming back. From a pricing perspective it seemed way more expensive with 65c extra for boba read more

Great food here, I tried the salmon bowl and the older lady was very informative and enthusiastic!! Very clean as well. It was overpriced for the boba however. read more

Fast service , ordering is nice because you get to order from a iPad and you get to add whatever, but they where out of. Few flavors but very nice staff definitely recommend read more

Bubble Tea Lab - Boba - Bubble Tea Near Me - Libertyville, Illinois

Bubble Tea Lab has terrific employees and top notch Boba and milk tea. However, the absence of a LOTA inside of the bathroom was a red flag. I felt pressured to submit to societal norms that are present in the U.S. and use toilet paper. The eyes of my ancestors were weighing down on me as I was on the verge of going against all of my hygiene principles that my elders have passed on to me. Including a LOTA would accomplish multiple things. It would allow the customers to think in a divergent fashion when it comes to cleaning themselves after they release their bowels. Additionally, it would demonstrate that Bubble Tea Lab is cognizant about the large Muslim-population in the greater Gurnee and Libertyville area and that the shop is willing to take additional measures for their convenience as a large part of their business stems from Muslims in the surrounding area. Add LOTA = 5/5 Rating. read more

Employee very rude they won't do mire then 2 ingredientes and won't add boba for you very stingy on the product and drink isn't fresh fruit

Waste of money & time; tapioca pearls were HARD & the woman working there (with colored hair) isn't answering the phone, she wasn't even busy or anything either. read more

My partner and daughter wanted boba tea and since I'm happy to oblige I found this place. Business hours say they close at 10pm but there was a line so they stayed opened. I read the reviews and here's my take: we got regular sized bobas, one classic, one matcha green tea, and a mango. We could substitute soy milk for dairy and the clerk let me customize the amount of sugar. It was delicious, all three of them. The clerk was friendly and didn't make me feel bad for asking all the (probably) dumb questions I was asking about the sugar content and the kinds of boba (they have a little display case out on front). All in, 5 stars and my daughter, partner, and me will definitely be back for more boba tea and to try the sushi burrito. read more

Wish I had read the reviews before I went. Walked in to a completely empty and completely silent store around lunchtime on a warm weekend day. No music, no greeting from the staff members working... When we ordered, the cashier instantly told us they were out of tapioca boba. An hour after opening. On a Saturday. When there's no one else there. What? I asked what the cashier recommended instead of tapioca boba and he just stared at me in silence and offered no help whatsoever. When we finally did order our gross combos, the matcha was very tasteless. What a letdown. read more

Tried the brown sugar milk tea - absolutely delicious! The place is also super cute inside, and staff were very friendly. At the time of my visit, they told me that they were only open for six days. I definitely plan on returning, and hope to see a high amount of success for this place! :) read more

Bubble Tea Lab - Brown Sugar Bubble Tea w/ Tapioca Pearls - Bubble Tea Near Me - Libertyville, Illinois

Drove 30 minutes to go get some boba that I was craving for sooo long and come to the conclusion that it was closed once I got there. I even called when I got there and it hung up on me right away. so upset I did not get my boba nor did I have an update it was closed at the moment . read more

We visit regularly! Flavors are great and quick service each time. I hate to ask for more ice and then lose the product but I do wish it was colder, not fully sure how it's prepared that the milks aren't as cold as other places. I usually stop someone else for a cup of ice and it works out. Great at helping us order for our allergy kiddos and transparency is there. Taro, and brown sugar teas are THE BEST read more

Best boba within the a 10 mile radius. Inside is small but very nice with a white theme. Boba quality is very consistent. My go to in the area read more

It is super good super recommend the best i would recommend the ice tea watermelon blend

Not only is the boba great, the availability is too! Welcoming and aesthetic energy when entering is amazing.

Very fast service because it's powdered. I asked if the boba is fresh and they said yes but for sure this is at least a day old boba. The texture is totally off. I'd have appreciated it if he said it was a day old, I would have gotten jelly. The boba had already lost its chewiness. This place is on par with the suburban milk tea places. You can get so much better tea in the city for the price they charge. My total came out to be a little over $6.50 for a large milk tea with boba after taxes. I pay $4.75 before tax for a large boba milk tea in the city that's made with real tea leaves and their boba is guaranteed fresh. Hello Jasmine is by far my favorite. You also have Gathers, Kung Fu Tea, and Chatime. read more

Me nd my husband love this place nd so do my coworkers it's an amazing place nd the people are sweet read more

Bubble Tea Lab - Love it - Bubble Tea Near Me - Libertyville, Illinois

The best brown sugar milk tea I've had around here! Not too sweet but amazing flavor! Can't believe I didn't try it sooner. read more

Bubble Tea Lab - Bubble Tea Near Me - Libertyville, Illinois

the bubble shop inside is very nice and cute and super clean .. the staffs are very friendly.. and love the bubble tea drinks here. read more

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I love boba! This is one of the best places to go if you're craving a nice drink. They have milk alternatives like oat milk and almond! I highly recommend going here as they also accommodate different requests! read more

I visited closer to closing time and was helped out by a lovely lady who was actually about to close the store when we arrived, but gladly offered us service. The drinks we bought were delicious. My group ordered: a Thai smoothie with boba, a brown sugar milk tea with boba, and a matcha milk tea with boba. The actual aesthetic of the location was really cute too! They had boba drinks on the wall with a nice small neon sign in the back. I will definitely be back here again. A little more on the pricey side, but definitely better than most boba places you come across in Chicago and a good serving size. read more

If I could give no stars, I most definitely would. The costumer service was awful. You can't combine flavors, and for it being so expensive you would think you would be able to. I would not recommend this place. read more

Horrible customer service. The cashier had an attitude and wasn't friendly at all. They didn't have any of the sushi burritos and told me they didn't do mango slushies with tapioca read more

This is not boba |: I wish I knew that before purchasing. And tbh I don't even leave reviews.

The bubble tea here is NOT good. Don't go here unless ur absolutely desperate for boba.

We drive by this place all the time. We finally decided to try this place because it turns out they also serve burritos. Their burritos (tuna and combination) are amazing good and very special. They are not too spicy but very rich in flavor. Bubble teas (brown sugar milk tea and Thai) are also good and the kids really love them. However the cups are a little thin. We will definitely be back for more burritos. read more

The mango smoothie was bomb but that's where the flavor ends. We ordered 3 milk teas and all of them came out tasting like straight milk. Not worth it. If you like milk teas do not come here it isn't good. read more

My daughter went on Wednesday last week specifically for a sushi burrito and unfortunately they were out but she didn't hear him say that they were out and thought he met that they were out of the tuna one so she said it's ok I'll have the salmon one and that's when the attitude started. He got loud and then started snapping his fingers telling her to hurry up and order something. Maybe he was having a bad day but it always seems like the employees are not too friendly and don't have great customer service. read more

The teas are all powdered teas. None of them are fresh fruit teas. Its way too expensive to have some watery flavored drink with boba.

I ordered over the phone and when I got there, the woman at the counter was super rude. The drinks were mediocre as well.

I am very impressed with this recently established bubble tea café. I am used to going to liquid fusion which is about 25 minutes south of Bubble Tea Lab. Now I no longer have to drive 45 minutes just to get an amazing taste of Bubble Tea. The best part about this place is that they are reasonably priced and provide food options that taste AMAZING! If there was a way to give this place more than 5 stars I most definitely would. They also bring the drinks out to your car if you don't want to stand and wait, how awesome is that? read more

Workers aren't necessarily welcoming but they're not rude, boba was made with syrup so it was ok, but holy balls their supreme sushi burrito was to die for. I will be making the 50 min drive down there just to get another one. read more

I came here with my wife the other night, only to be extremely disappointed. My wife had been hyping it up all day saying the "sushi burrito was sooo good!" Well, as we arrived and got inside we had seen that the menu had the "sushi burrito" as an option, however when we had asked the young lady at the register if we could order it, she said they hadn't been selling it for over 6 months! Why even have it on the menu, only to not sell it. This was not the biggest issues though, we decided to order some of their bowls instead and were greatly let down even more. The lady had served us FROZEN fish. I mean completely frozen, you could not bite through it without losing a tooth. I went to up the lady in the front and told her about my meal and she had the nerve to ask if she just wanted me to "microwave" the tuna so it could thaw out more. GROSS. I asked if i could just get a different meat to add to the bowl, and she had the audacity to say "is it okay if i still charge you 2.50$? It wasn't even about the money, yet the simple fact that she didn't just offer me a new bowl for free. She took the bowl back and added microwaved chicken on top of the frozen tuna. When she handed it back to us, she said, "The chicken should defrost the tuna a little bit more, sorry about that".... What the hell.. She seemed like she had no idea how to deal with customers and she didn't seem to care at all. Very disappointed because my wife's bowl was quite good, our experience overall was not. read more

The taro milk tea was perfect. The customer service is excellent and the price is reasonable. There is no doubt that I will come again

Omg. This is one of the best places I've went to! Went there a few times with my friends, and I love the vibe and the tea was great!!

I would never go here again. We stopped in and ordered 5 bubble teas. One of them was a brown sugar tea which was horrible and was just thin syrup vs the known thick syrup base. The other drinks : strawberry, peach, lychee and milk tea were disgusting as well. After a few sips trying to give the drinks a chance, we tossed them out. I would give this place a zero star rating if possible. read more

Great/fun drinks for all ages! And they are doing a great job during COVID-19. Walk-up window is outside. All staff is wearing gloves and masks and if you use a CC they don't even touch it. read more