I love K9 Cle, just absolutely love it. So far, I have boarded my dog here twice and also have done…read moreclasses. The boarding has been fantastic, and the classes were alright. This post will be about the boarding since the classes were held at K9Cle, but are not K9Cle staff. Boarding is $40 a night, which is a great price for the reasons I state below.
I left my fur baby, Remy here from a Thursday to a Sunday night. I am extremely picky about the care she receives and am just so happy to have found K9 Cle since they have passed all my tests:
1. Usability. The location is prime- near the water in the flats. Very accessible and a large parking lot. Virtually, they are also very available. Their website is super easy to use, saves pets' info and can be used to book, change and update a pets boarding stay. There are also other things that can be booked online like dog cabs, poop cleanups, day care, classes, baths, etc.
2. People friendliness. Too often animal people are not people people and it is hard to do business or relate to them! However, I have not had any issues in this area. Everyone is easy to talk to, attentive, helpful, great on the phone and polite.
3. Care. Remy, my dog, loves coming here. She is very shy and also 100% deaf, but K9 does great with her. I like that they do not treat her like a liability for being a rescue, a pitbull and deaf. They understand her special needs and allow her to socialize with dogs that are the right fit for her. They also do not have breed restrictions, which demonstrates their proactive care-based approach, rather than adopting faulty traditional stereotypes.
4. Gut feeling. I cannot place my finger on it, but I know K9 does a good job past these categories. Maybe it is the cool dance hall vibe they have for the dogs (with a disco ball!), maybe it's the fact that the dogs sleep in 'dog cottages' or maybe it's the realness of the employees. Last time when we picked up Rems, she was snuggling the employee, Larry, who was waiting for us. She just seemed so happy with him, which is not always the case with other people. He told us how well behaved she was and that they even went on a field trip (they have a doggy van that they use to take dogs for rides around the city), which just shows that K9 staff go the extra mile and treat our dogs like their own. They are creative and caring, which helps me be excited to leave her for long trips rather than be sad or worried.
Very reliable and exceptionally talented at what they do.