Alas, I have found a new mechanic! Apparently, traveling to and fro in my Camry, I've racked up…read more238k miles. I started to notice a "whump, whump" sound coming from my front tire. While providing a constant beat to drive to (and practice freestyle rapping) is was irritating as hell! I took it to another shop and they told me the tie-rods (?) were bad...had them replaced... WHUMP WHUMP! Went back and had new struts put on... WHUMP WHUMP! DAYUM! Finally something kicked in and I decided to find a local reputable company and I really hit the jackpot with Darrell's. Here's why: 1) I found them online and they had great reviews. We all know the power of a good review from happy customers! 2) After I performed my freestyle rap of what was wrong with the car, the owner Terry said "Okay, let's go drive it." What?!? I didn't realize that the other place never drove my car!! I was thrilled! 3) The diagnosis and suggested repair conversations were amazing! It was like a medical diagnosis from a really compassionate doctor. Even with the unexpected additional service I needed to get my car in tip-top shape, never once did I feel like I was being lied to or taken advantage of. I'm really looking forward to a long vehicular relationship with this garage! Now to go drop this rap album! First single, "Do da Whump, Whump!"

Driving from ATL to CLT for a funeral and my 2006 Corvette broke down on I-85 with what I thought…read morewas a tire problem. Had it towed to Darrell's and dropped there (it was 7:30p at night). Rented a car and came back to Darrell's at 8am and explained my symptoms. They knew exactly what it was likely to be (a suspension problem). I asked if it could be fixed on Friday so I could drive home. They did! And washed and detailed the car so when I picked it up Friday at 2:30 we could hit the road home confidently. Car handled perfectly. The repair was very reasonable. Great job by everyone at Darrell's. Highly recommended!

Great experience. Had fantastic time with Florella who helped with everything. Responded…read moreimmediately to my texts and walked me through the entire process. Great service and professional staff.

Good customer service, interesting selection vehicles, made it somewhat easy, so far so good for…read moreour purchase

I did not go here, however I am an Automotive Technician in TX. I am writing this on behalf on my…read morefamily who had drivability and potential transmission issues on their 2014 Escape late Thursday. I found Comptons Automotive through ScannerDanner's shop directory. I called 10 minutes after they closed trying to get an appointment for first thing Friday morning. The owner Tom Compton returned my call roughly 20 AFTER they closed to set an appointment for first thing Friday morning with the hopes to get him back on the road if possible depending on the issue/parts availability. However, my father in law ultimately decided to rent a uhaul to tow the escape and continue driving so they wouldn't be late for the moving truck with all their stuff in it. An owner that invests in high quality training such as scannerdanner to ensure that the vehicle gets diagnosed and repaired the correct way the first time. The owner and his team you can tell genuinely cares about people and ensuring that customer gets treated the right way. You will be hard pressed to find better service and generosity than the team at Compton's Automotive. Wish I could give them 10 stars!

DO NOT TAKE YOUR VEHICLE HERE…read more This shop encourages shady practices by mechanics. My Hyundai sputtered and stalled at a stoplight (it's an automatic, so not driver error sadly). It refused to start for a few more days after this so I got it towed. Being new to Charlotte I thought this place would be good to tow the car to due to it's great reviews and how close it was to where I lived. It is not and I have absolutely no idea how it has so many good reviews. Sadly when they investigated my vehicle the following week (not concerned about how long it took, it was during the holidays so it is understandable that it took them a while to get to it) the car started. I guess because of this they decided to not investigate the issue further, note the car still has trouble starting and will likely break down again in a few more days which I assume is what they are hoping... They either did not find the issue out of laziness or chose not to disclose it in hopes my car would be back there for another $150 "Drivability Evaluation". They charge $110 to change 2 air filters that cost $10-20 each and can be changed yourself in under 5 minutes. https://youtu.be/QwPxj4WacTI?si=3Ga0J7ORlfJ7yMwH https://youtu.be/0eyzjVQFd-c?si=I7yP14w7_y5g_UfB They charge $247 for "BG Fuel System Service". This includes dumping $10-20 worth of fuel cleaner additives down into your fuel. This is so self explanatory it's easier to do than changing your cabin air filter. They charge $78 to clean rear brakes. This includes spraying your brakes with a can of $5 brake cleaner. The only thing they offered me that was priced fairly was the oil change at $66. I rejected all of these services besides sadly the fuel system service and oil change. I was under the assumption that the fuel system service actually included a full service and not just a $20 cleaning solution dumped in with my fuel. I should've asked first which is my mistake. I'm writing this review in hopes other people do not make that mistake and maybe this scam of a business can start operating fairly with the consumer in mind. UPDATE: Owner was "threatened" with a chargeback that he seems to love to overdramatize into something it's not. He seems to have a habit of misrepresenting things, especially his services. I was polite during the call while the associate on the phone was yelling and screaming and hung up on me. Also I didn't have a SO make any reviews about my experience as that is my experience and mine alone. After learning about how your business operates I most definitely took my car and left without coming back inside to ask for you to take another look. I did not and do not trust your business, why would I ask you to take another look at it after seeing how your business operates? Makes absolutely no sense.

Got my transmission flushed and filter changed on a Porsche 911. Fast and great service! Would…read morerecommend! 2nd time using them.

Great, honest people…read more I've had my axle replaced, engine repaired, oil changed, etc. They don't overcharge, they're fast, effective, and very personable.

I'm very pleased with Scott Auto Body. They're a VW Certified Collision repair shop & I felt very…read morecomfortable handing over my Jetta for them to repair some body damage. The rep (who works at Keffer VW) was very nice & patient in explaining the estimate & the process. A highlight was them coming to Keffer with a rollback to pick up my car & bringing it back when my car was ready. A rep from Scott Auto Body kept me updated every day throughout the process. The time it took to repair my car was very reasonable (3 days) & I was happy that they were using genuine VW parts & VW certified technicians. My car looks perfect! It looks as if nothing ever happened. They washed it & detailed it inside. Looks brand new! I will definitely use them again, if I need to.

Caliber, formerly known as Scott Auto Body, is a top shelf body shop…read more Caliber repaired minor damage to the rear corner of my vehicle after one of my very nice neighbors got a little too close in a parking lot I went with Caliber for a few reasons: * only Audi certified body shop in Charlotte (tools + training) * electronic claims with my neighbors insurer, USAA * positive Yelp reviews I noticed a good mix of everyday vehicles alongside a few unique vehicles (Lamborghini Gallardo, Tesla S, Audi RS4). That diversity of clients was confidence inspiring in my decision. Ravi at Caliber was easy to work with. The estimate process was painless. Had an appointment in 2 weeks. Vehicle repairs took 5 business days, mostly due to waiting on 3rd parties like the wheel repair and paintless dent repair experts. Vehicle looked sharp, possibly as good as the day we bought it, when I picked it up. I will definitely recommend Caliber to friends and family.

Anthony was super helpful, even provided a referral so I can follow up to get the issue fixed. Hard…read moreworking team too, appreciate the help same-day!

Price kept going up - I came with the parts and it took 1/2 hour give or take and 170 dollars…read morelater. It was 2 front bulbs on a jeep.

Rick is old school honest and knowledgeable. I have been using him to fix my car for years…read more He is amazing. His quotes are right on and calls if he finds any issues He is also clear if he can't fix my problem. Super quality person No frills. Just a shop that fixes cars. Just what you want. He completely rebuilt the front end of my car after I broke the axle. Super fast and completely fixed I've recommended him to others and they have been super happy too I highly recommend

I'm so glad I took my Tacoma to Rick's for repair because he did an awesome job and I couldn't be…read morehappier. They were so easy to work with and understood my problem. Service and communication were superior and excellent customer service! Thank you for everything!!

Finding an honest mechanic is the most important task when moving to a new place. I've been blessed…read morein my lifetime to continually find great people. H&H is no exception. I've overheard conversations the owner has had with customers and he's a good person. It's hard to fake it while also doing back breaking manual labor. He's a gem and I won the lottery again. It's about relationships...

This is crazy....but this is a review for not getting any service done…read more My Camry is getting up in age and the instant oil place recommended a transmission fluid change. After calling and speaking with Joe, he spent over 5 mins with me on the phone explaining the pro's and con's and recommended I not come in for a trans service. His expertise and willingness to spend time on the phone with me just reaffirmed the 5 star rating on Yelp and future service on our cars to be performed at H&H!