I tell everyone I know to NOT go here. Since then I've heard other horror stories from women so I…read moredecided to speak out about it. This business is near my work so it is super convenient. I decided to take my car here. I went to pick it up and had to drive to gastonia for my son's allergy shots. They did NOT plug my battery back up to my alternator and I got stranded with my son on back roads trying to come home from the doctor in the rain. How is something like that over looked. I don't understand. It was an absolute nightmare but at this point I hadn't heard other bad things yet. A couple months later I needed to take my car to get looked at again. I decided to give them another try. I took it the fixed it. I thought they were rude but most men are to women in car places so I didn't complain. Just decided to not go back. I paid 368 for 1 ignition coil and 1 spark plug. This was February 27th. On October 27 my car started acting up again and I knew from previous experience it was the spark plugs again. I took it to the Toyota clinic and I was correct. But apparently you're supposed to change all at the same time. Not just one. And I paid 377 for all 4 of mine and ignition coil. So not only did they not fix it properly but I paid 9 more for all of it to get fixed. Country town will screw you over if you're a woman. I have spoken to 4 other females who have had horrible experiences here. I know a couple of guys who won't go back and a couple who have never had an issue. But I have not heard any women with a positive experience. I will never go back. And I will never recommend.

Took my truck up here for an alignment after new control arms were installed. They said they did…read morethe alignment. Less than 60 days later my upper control arm is about to fall off. So they pulled up the alignment sheet and they said they purposely left all of it in the red on the sheet because they know better than Chevrolet multimillion dollar company on specs. Do NOT GO HERE. They Will not fix what they left loose.

I called EVR because my car battery died at home and they responded quickly. They tested the…read morebattery and then went and got the replacement and had my car up and running before I missed out on any more of my day. All told, I was only stuck for an extra hour to hour and a half and I didn't have to call a tow. My tech was Seth and he was kind and helpful. The bill was very reasonable for all that I got: new battery, labor, house call. I will definitely be calling them again.

Knowledgeable and friendly. They found and fixed the issue right away for my Honda. We will…read moredefinitely be back for any repair needs in the future.

I am very impressed by the quality of customer service provided by this establishment. Fast,…read moreefficient and thorough work! I was able to make an appointment the night before and the whole process of getting my car in was quick and easy. As a bonus, they have coffee in the waiting area.

Unfortunately, I would not recommend anyone go to this Lincolnton shop for repairs. I appreciated a…read morequick oil change and politeness from staff, which made me feel comfortable with the recommended repairs they suggested: a new valve cover and spark plugs, because oil was coming from my engine. The manager assured me I needed new spark plugs because they had been covered in oil. Unfortunately, though, this wasn't the whole truth. The manager told me I needed new spark plugs because they had oil on them and were damaged -- note, I had purchased new spark plugs three weeks prior. Though I trusted his statement and came in the next day for the repairs. As I was there, a woman entered complaining of the service that had been done on her car and how it had led to a rattling of her car. Additionally her wheel was now turning 360 just to get a turn. Additionally, the bolts in the car -- as she had taken her car to another shop to be looked-- had been allegedly hand-screwed by this Meineke and diagnosed at another shop after the work had been done. What was most alarming, though, was how the manager handled this customer. He assuaged her with claims of misdiagnosis, her own error in not following the shops suggestions (though she had and recieved repairs elsewhere as well) as well as claiming she had been scammed at another shop, though the work that had been done at this shop was the faulty work. This was being claimed on all sides. Her husband arrived, and he talked to him, and after they exited I was most alarmed by the fact the manager got on the phone with another individual and claimed the woman had been unreasonable and how the husband had been more reasonable. This was an erroneous claim, as he told a different story to the husband than he did to the wife. All this ensued right in front of me, including the calls to someone above him (I can only assume), as he gave them a tailored tale of the events and a tailored statement about his own words. This made me extremely nervous. At this point, I am still waiting for my car, and he brings me the "damaged spark plugs," saying, "See how they were burnt..." Unfortunately, what I was looking at were brand new spark plugs that I had purchased three weeks ago, without oil and no obvious damage. This was the day before -- the same manager who was now showing me my spark plugs, claiming they were damaged, had said they had oil on them and needed to be replaced. I appreciated his work ethic, even his sales expertise -- I admired his strategies, even getting familiar with customers by calling them "boss man," making them comfortable. But at this point I felt swindled. I asked to see the mechanic; he obliged, and I met the mechanic 1, who was working on my car. I introduced myself and asked him about my spark plugs. He said, "Oh, they are fine." I asked him about the oil getting on them, and he said, "Oh no, no oil." So I said, "Why do they need to be replaced?" He said, "Oh no, they don't." I asked him why they were he stated "we just do what we are told" Thankfully, he was able to return them to my car. I got to see the valve -- it definitely needed to be replaced, thank you so much for that, after my request. And I was able to talk to the tech (tech 2) who diagnosed my car, and I asked him why I needed spark plugs. He said he never recommended that. Thankfully, I caught this, and they returned my three-week-old spark plugs to the car. I was upset because I had been told a tale by the manager, who told me I needed new spark plugs -- a $120 up-charge -- because they had been covered in oil, and then portrayed these brand new spark plugs as damaged, assuming, perhaps, I had an untrained eye. Thankfully, my bill was revised, and I was able to speak to the manager, telling him I didn't believe that what he did was right and that I was misled. I will be contacting the district manager and will not be returning, on account of a lack of integrity, and would warn anyone who would consider this shop as well to frequent somewhere else.

My wife and I had an excellent experience leasing our new Tahoe LTZ from Abernethy Chevy in…read moreLincolnton! We did our homework and got pricing from several dealers in the area before making a decision. Abernethy's admin fee is a few hundred dollars less than dealers in the Lake Norman/Charlotte area, and they don't charge for extra paint protection or other add-ons that we didn't need (other dealers we visited tried to charge $1,000 for this on top of the selling price but didn't tell us about this charge when we called ahead of time!). We dealt directly with the sales manager Josh and he had most of our paperwork ready when we arrived. We were in and out in less than an hour and the entire team at Abernethy made our buying experience a seamless process which we greatly appreciated.

I am extremely disappointed with how Abernethy Chevrolet has handled an ongoing water leak in my…read more2020 GMC Terrain. I originally brought the vehicle to Abernethy to have the sunroof replaced. After the replacement, I began finding significant amounts of water in the rear passenger floorboard after it rained. I returned the vehicle to the dealership and was told a leak specialist determined the water was coming from the roof antenna rather than the sunroof. I was told that issue had been repaired. The vehicle continued to leak. After another rain, I found approximately 1/2 inch of standing water in the rear passenger floorboard. After numerous calls and multiple emails to management without a resolution, I was eventually able to reach a general manager who agreed to have the vehicle looked at again. Abernethy kept the vehicle for 8 days. When I picked it up, I was told they found one sunroof drain clogged and another completely disconnected, and that both issues had been corrected. Unfortunately, what I found when I picked up the vehicle was extremely concerning. The windows were fogged from heavy moisture inside the vehicle. There was STILL standing water in the rear floorboards, and there were now large, visible patches of mold throughout the carpet. After having the vehicle for 8 days, it appears there was little to no effort made to properly dry the interior, remove the standing water, remediate the mold, or prevent further moisture damage. My concern is no longer just the original leak. This vehicle has now had substantial water intrusion for an extended period of time. I am concerned about mold and mildew, saturated carpet and padding, electrical components, wiring, corrosion, and other long-term damage caused by the water. What makes this especially frustrating is that this entire situation began after I brought the vehicle to Abernethy for a sunroof replacement. I have repeatedly given the dealership opportunities to diagnose the problem and make it right. Instead, after multiple repair attempts and 8 additional days at the dealership, I received my vehicle back with standing water still inside and visible mold throughout the carpet. I understand that water leaks can sometimes be difficult to diagnose. What I do not understand is returning a customer's vehicle in this condition after having it for more than a week. I am documenting this experience so other customers can make an informed decision. If Abernethy Chevrolet ultimately takes responsibility, properly repairs the source of the leak, professionally addresses the water and mold damage, and ensures the vehicle has not suffered additional damage from the prolonged water intrusion, I will gladly update my reviews to reflect the final outcome.

Howard and the team at this shop are more than outstanding. I will trust him with whatever vehicle…read morewe have. This shop takes the time needed to fix whatever problem arises. They are also so mindful of your budget. They have worked on my husbands 2006 ford f-150, my moms Nissan titan and my 2007 Honda odyssey. We have had few different things pop up and they have came through every time. Thank you Howard and team for running such a honest and reliable repair shop.

I had my oil changed here before and they did not put oil back in my car after draining the old…read moreoil. My engine locked up on me due to lack of oil and the company blamed me; stating that I "burned out the oil". No, my father was a mechanic and he warned me about oil burning out of a car blue or black smoke coming out of the exhaust and you can smell it in the AC ventilation system. Neither one happened because I didn't have any oil in the engine.

Great experience. Had fantastic time with Florella who helped with everything. Responded…read moreimmediately to my texts and walked me through the entire process. Great service and professional staff.

Good customer service, interesting selection vehicles, made it somewhat easy, so far so good for…read moreour purchase

had car fixed, but after they charged me taxes on the labor and parts in the amount of $65, then…read moretaxes on the diagnostic of $11, a fee of $ 60 , then charged me 79.16 in taxes. a total of 215.16. If you are older than 60 years of age the auto repairer are charging us to much on our cars.

Wonderful service! I started going to Ronald's for service on my diesel pick up truck but now take…read moremy cars there for almost anything they need, including tires, batteries and the annual state inspections. Excellent service and reasonable prices. Tire prices are similar to ordering online. next day service for the ones I've needed.

Excellent tire shop. They ordered my tires and had them within a day. They mounted them on my suv…read more They were a great price and ride really well. Will definitely refer friends and family to them.

Went there to have tires balanced that were put on by another tire shop. This place says they are…read morethe best around. Unfortunately, they did not do a good job. Just had the tires balanced at a reputable shop. They had to index two of the tires and now I have a smooth ride.