Very cool store! My son found it. Great selection of Googan products and fishing gear.read more

A clean and cool store! Unique merch and great designs. It's an anglers toy store…read more Sam was a tremendous help and his expertise/advice made our experience at Karl's that much more enjoyable. A++

This isn't a store. It's a whole attraction in itself!…read more Walking into the Scheels at Grandscape felt less like "running errands" and more like entering a Texas-sized amusement park that also sells everything you could ever need. This place is huge--two floors of sporting goods wonderland with a giant fish tank arch on the first floor! There are tons of Texas and Dallas Cowboys-themed photo ops, a literal Ferris wheel inside the store, and a massive café with food options, beef jerky bar, and tons of fudge and candied nuts. Bonus points for the staff--everyone I came across was genuinely kind, helpful, and seemed genuinely happy to be there :)

Whoever runs this store needs to find whoever is the midnight shift leader at the local Long John…read moreSilvers and hire them to run the gun department because, good God, that would be a massive improvement. After waiting for 20 minutes with my drivers license, credit card and social security card visibly in my hand I had a lady cut me off in line. Man behind the counter sees it, I let it slide...and then when she's done the cashier takes another guy who had been there 30 seconds. Now I am pissed, but also fascinated at the incompetence I am witnessing. Out of boredom and curiosity I wait for the bald dilbert at the other cashier station to finally finish checking someone out, after 25 minutes, so I step forward. 3-4 minutes go by and he doesn't acknowledge my presence. Then he calls out the name of someone without even looking at me and proceeds to get into a lengthy conversation and I am back at square 1. 30 minutes, made it to the front, no acknowledgment of my existence. All of you people are not qualified to take change at a toll road. The savings on the firearms does not make up for the nonexistent customer service and lack of common sense that is hovering over this entire department. All of you suck at life.

Same as others said. I ordered two pairs of sunglasses off a $200 gift card I have. I guess it's…read moreworthless now because I never received the items. No response from any email address I could find. This company used to be good when they had a location in Tulsa Oklahoma. Hate to say it but if you take people's money without sending what was ordered and do not reply to emails then you get labeled as a scam company because that's what scamming is, stealing money..

I bought a Simms G3 wader online at Backwoods.com in November 2020. The store sent me the wader…read morewithout an original box and a hip belt. Again, $ 549 wader without an original box and a hip belt. The customer service Backwoods.com wrote to me this: (Amy Burr commented: Thanks for contacting us. Unfortunately, Simms does not provide the waders in a box, which is the reason you did not receive them in a box. I am sorry that this does not make you happy, but we are unable to accommodate this request. Thanks, Backwoods Team.) It is not true. I requested Simms about it and got an answer that Simms sells all waders with a box and a hip belt. I sent the answer from Simms to Backwoods.com and customer service Backwoods.com ignores my e-mail. Have a problem to return it. Think twice before buying from Backwoods.com

Great bunch of guys and SUPER knowledgeable. If you really want to get into the nitty gritty of…read morecalibers and suppressors and crazy discussions then these guys have tons of info and love to chat and treat you like a long time friend. They aren't as cheap as online retailers of course but will never try to sell you outside your budget or skill level. I buy from them because if I'm in need of a good rifle for a specific purpose I know I'll be leaving with exactly that or with the knowledge of what I need to find if I don't decide to buy. If your in the area give them a try

I contacted this company because they were referred to me by the company that made grips for a gun…read moreI own. This companies price was cheaper than the manufacturers price and they had the items in stock or so they said. I ordered the parts online last night and called them this morning as I had gotten an email from them saying most all the parts are back ordered. When I called them the guy who I spoke with seemed to be bothered by my call. When I explained to him my frustration he didn't seem to care. He said "we didn't charge your card until this morning" Which was a lie as they charged my card twice today. Once for the price with all the parts and once for the price with the parts they actually had tying up my funds for days now. When he said that they didn't charge the card last night I called my bank. They assured me that they did and that if I canceled the order it would take 7-10 days to get my money back instead of 2 or so to get my credit back. To top this all off I got an email saying that I MUST sign for this item or pick it up at the UPS location 36 miles from my house. For what? Twenty dollars in parts. This is nuts. I called UPS and asked if they could change the signature required part and they said no due to the fact that the shipper AKA SWFA has "EXTREME" restrictions according to the UPS rep set up on their account. When I called they were closed. Who closes at 5pm on a Tuesday. I am extremely disappointed with this company and would never refer them. They have extremely poor communication, offered no credit for my troubles and I am now spending $30 in express shipping for product that I am only getting 25% of. So disappointed.

Helpful, friendly, great service. The people that helped me with a red dot sight were knowledgeable…read moreand installed the sight at no charge.

Came to the store to get a trigger guard on my ar15 swapped out and I was expecting to pay a…read moreminimum labor fee. I got to the store and they swapped out my trigger guard in just a couple minutes and it was completely free. I would highly recommend this store as they have plenty of cool options and great customer service.

Very nice service, huge selection, good value on products. I would recommend this place.read more

Have you moved from Lake Dallas ? Your number was no longer good, if you moved please text me at…read more(214) 515-8316

Mr. Rick is a class act of a business owner. Full of wisdom, grace, and faith - with the most…read moreimportant being the Man of God. Thankful for the help received when getting my Sticky Holster and the sharing of testimony.

Had a very good experience today at this location. Called yesterday and asked about ACC Crappie…read moreStix, they run about $60 with tax on average. this is a pretty good deal because this place is one of the only places in the DFW that carries them in stock. It's good when you can call a place and they can look something up and tell you if they got it. This turned out to be a secret gem for all of the fishing enthusiasts out there. Now it is my spot to go to

Amazing shop. Great staff. Will definitely come back any time I need more work done…read more Already told friends about this place.

Went in needing some suggestions on arrow selection. Staff could not have been better! Great group…read moreof folks, super knowledgeable. Will be back for All things archery! The selection they have is awesome and staff overall attitude is great. They take their time with every customer and go way above and beyond to make sure you are helped.

Store manager puts wrong prices on end caps and doesn't honor store policy and refuses to admit…read morewhen they're wrong, ended up paying double for an item that was advertised for half the price. Doesn't sit right with me

Came in to buy a shirt and went straight to the line to pay and as I was leaving I heard a worker…read more whisper "stay by the door I think they're taking things" mind you I was in there for 5 min and she just assumed I was stealing. I understand it's part of their job to look out for things like that but they had absolutely no reason to think I was taking anything and when I left I saw her come out to the parking lot and try to sneak a pic of my plate, I went inside and confronted them but they stayed quiet like nothing happened. Lazy and terrible staff they can check the cameras if they don't believe me