I normally clean my own home but wanted to hire someone for a deep cleaning. I found Susana and…read moreGianfranco through Yelp. Within hours of me filling out the Yelp form, they were in my home, and by that afternoon they sent a quote and we scheduled a date. All communications - details, appointment confirmation/reminder, arrival - were communicated clearly and timely basis via Yelp and text. Susana inquired if there were any specific cleaning products I liked, and used those I requested for the floors and stainless steel. On cleaning day they arrived equipped with all tools and supplies. Their crew of 4 total spent 6-1/2 hours cleaning my house. There was a kitchen specialist and a bathroom specialist, with the other two going room-by-room to the other areas of the house. The outcome was wonderful. It felt as if the bathrooms were detailed by hand and the kitchen feels brand new! All other areas of the home were detailed as well, with all surfaces being cleaned. Also, the house smelled great. It was a treat to have this team do in a day what I usually do over many weeks! I can't recommend this team enough. In addition to presenting themselves professionally before the job, they were super-professional and diligent while working. They know what they are doing and do it with a quiet pride. Thank you!

I booked a one time deep cleaning service with Sussy and I'm really impressed with the results!…read moreThis level of cleaning had never been done in the house before, and it is literally the cleanest it has ever been. They were very hard working, did the laundry, vacuumed, and mopped the entire house. They put in a lot of effort, paid close attention to detail, and were very sweet people throughout the process. I really appreciate their hard work and will definitely reach out again when I need cleaning services in the future!

Patricia and her crew helped me out on a very short amount of notice. They did a phenomenal job,…read morewhich made a very hectic move much less stressful. To my own fault I initially sent the the wrong address and they were still willing to drive another 45minutes to still complete the job. I am very grateful for their services and plan to use them again! Thank you!!

No showed for first appointment and did not respond to repeated phone calls. I reached out…read morerepeatedly to confirm my appointment prior and received confirmation that we were on. For a service with a premium charge, I expected much more.

Updating this review to confirm that the quality is of the highest caliber year after year. Always…read morepunctual and thorough cleaning, and with reasonable pricing and very flexible scheduling. Cleaning children's bedrooms and bathrooms is no easy feat. Our kitchen and dining room are always left sparkling. There is no company that is better! Thank you for your kind and attentive service.

I wanted to leave a stellar review but in the end the customer service and the cleaning service did…read morenot deliver at all. I moved out of my 2bed 2 bath condo and needed a deep cleaning service asap to have it be ready for renters to view. When I called, Manuel was incredibly professional and informative, and was able to slot me in for the next day. I opted for the move in/move out deep clean service and left specific directives over the phone of what areas needed special attention, mainly my laminate wood floors which had some white caked on dust from a rug pad that had been on the floor for ten years and left white residue that needed a bit of extra cleaning to get off. The three cleaners that came were very nice and did a good job except for the following: My sink did not look like it had been cleaned with stainless steel cleaner and was did not look clean. My white quarts countertops also did not look cleaned with the right cleansers and I had to go over them again with a magic eraser. The main problem was the floor. I pointed out there were several areas that still had white powder on them. I pointed it out and even got on the floor and started to rub them with the magic erasers. The cleaners saw me doing this and when I said they should give it another pass they didn't and just left. I had to spend another 30 minutes going over with a magic eraser. When I called to let Manuel know, he told me the service had been completed and offered no solution. I insisted that me having to do it myself means the service had not been completed and asked for a discount. They offered me $20 off of a $320 dollar service and then when I saw my receipt the next day there was no discount. All in all, I would not recommend them as the customer service is nowhere to be found. As a first time customer I should have been offered a free clean or a larger discount for services not completed. Look elsewhere for your cleaning services. Bright home Solutions doesn't look out for customer satisfaction.

We have been very happy with this cleaning service. We had a problem with billing which has since…read morebeen straightened out and that was with the administrative office, not with the actual cleaning or any member of the cleaning crew. They are prompt, efficient and pleasant. I feel comfortable that their rates are reasonable and competitive.

Andrews is pretty goodb overall, but I found the crews to be lacking in being detail oriented…read more They frequently missed areas underneath furniture, dusting on top of bathroom cabinets, etc. (I have allergies and asthma, so attention to detail in dusting and so forth is critical!) We also struggled with language several times, when the crew didn't have a fluent English speaker with them. Plus the time they would come kept shifting later and later, which was not convenient. I respect the difficulty of the work but since I am disabled and cannot do many of the tasks myself, I am dependent on the company being very thorough.

Called to get a quote and possible booking for a deep clean from their VA office. Here is the…read morereason we did not use them: 1. They do not arrive at a set time for cleanings. The client is expected to hang around for a 2 HOUR window every scheduled appointment. Who has time like that to spare? 2. This company requires a credit card on file and FULL PAYMENT PRIOR TO ANY SERVICE BEING PERFORMED. We are very experienced with house cleaners. These requirements are burdens and unreasonable, and are aggressive. No Thank you. They're likely hard to deal with for anything.

Cleaning job is adequate. This company always asks for feedback but then does not abide by it. They…read morealso frequently try to change the arrival time which is not convenient for me. I continue to tell them I need them to honor the time window we agreed on at the beginning of service. Prices keep escalating and it is very expensive. They have also made excuses a couple of times about not being able to clean my house for frivolous reasons. I have thought about switching companies, but apparently this is the best of them out there.

I HAVE to start this with my most important point: they deserve 10 stars, not just 5. So please…read moreknow that the things that may sound like complaints definitely are NOT. I am hoping Helane reads this and understands it as constructive criticism. I have never hired a house cleaning service before, but as I get older, I can't get on my knees and scrub my bathroom anymore :( My initial request via Yelp projects was just for that one service. I received a few replies, some two days later (!) but Helane at Maid 4 You answered right away. After some back and forth via Yelp, we began to text. By far the easiest! She told me her minimum fee was $100 and asked what else could they clean to make it right. Long story short, it was by far the best quote I received so I booked for today. The two people who cleaned went above and beyond (I think, more later). My bathroom and the one on the main floor as well as the one on the third floor are sparkling! Just to add a tip here: they don't give a "window" appointment, so when the cleaning crew finished another job early, Helane texted to ask if they could come but it was an hour and 15 minutes earlier. We weren't ready! We had so. much. stuff. The clutter struggle is real. Here is one more, very important tip: the "lead" cleaner spoke a little English but the other one I think none. It was delightful to listen to them speaking Portuguese! But if I was doing this again from scratch, I would ask the boss to come to the house so we could be very clear what was and wasn't to be done. I honestly don't know what they were told, but if it was their normal cleaning routine it was beyond excellent!! I just didn't know - having never hired anyone for this before - what to expect or how to direct them. Will we have them back? You bet. DD and I are thinking a monthly visit from these fantastic cleaners will be well worth the very reasonable cost. PS - I had to google how much to tip because as I said I was a first timer. I gave them a bit extra!

Extremely dissatisfied with Maid 4 You. The job was rushed, several areas were missed, and the…read moreservice did not reflect the price charged. Professionalism and attention to detail were lacking. I cannot recommend this company based on my experience."

Griselda and her crew were great. Got an instant quote for my two bedroom townhouse. They were…read moreavailable on the only day I had off. I had expected my flooring to be installed but due to a complication they had to come back on the same day as my cleaning was scheduled. Griselda and the ladies were very understanding and worked around them. They did a great job on the bathrooms. Would use their service again. Price was reasonable for all the work they did. They brought all their own cleaning supplies and took all the trash.

"Great" Cleaning Services is an understatement. They're impeccable, as is my home. I cannot…read morerecommend them strongly enough! Griselda and her crew are responsive, on time, and thorough. They were also kind enough to accommodate me at the last minute when the service I had booked originally did not show. Regarding the services they provided, I am completely blown away. Regular cleaning aside, Griselda and her crew have gone above and beyond! Every basebold mold has been cleaned, every faucet looks like it has been polished, they even cleaned the cup in my bathroom that holds my toothpaste and brush!

Family visiting on short notice. Lots of Construction going on in the house. I called DVM Cleaning…read moreand spoke to Alley and explained the situation. She was so accommodating. The house looked great, the visit went well, I was so happy. I will have them back as soon as the construction is done.

Great service with amazing staff definitely recommend to make your home sparkle. Will need to…read moreschedule monthly for sure.

Maids of Maryland always makes my home sparkle. They have consistently been a great service. They…read moretake care of the basic heavy duty cleaning so that I can handle more onerous tasks around the house.

We requested a deep cleaning and let the owner know that we were out of town and putting our house…read moreon the market in a few days. We thoroughly cleaned the house before we left and just needed all surfaces, cabinets, inside windows, hardwood floors, and baseboards cleaned. They were 5 hours late and sped-clean our house by wiping everything down with chemical rags. The chemical smell throughout the house is so strong that all windows need to be left opened to let the house air out. There are much better cleaning companies out there that are worth the extra money. Unfortunately our preferred company was not available when we needed them. Usually they take 4-6 hours to clean our house. This team of three cleaned our 5000 sf 5 bedroom 4.5 bath house in 2 hours. It shows that they use lowest price independent contractors.