This company is okay but they need to be monitored. We (my sisters and I) made the mistake of…read moreletting them clear out my father's home without being there to watch them. We were told they would donate items, of which there was a lot of usable items - plates, kitchenware, books, linens, some furniture, etc. In the end we were told they did donate some items but had no receipts to show and at first commented that they gave them to a place that did not give out receipts. In the contract it mentions that receipts would be passed on and items donated. They also didn't follow all the instructions though that could have been due to some confusion. They went about taking shelves off walls which damaged the paint. Parts of the house looked worse. We had to ask for a second coat of paint on basement walls, etc. Not to say the crew didn't work - they did , we just should have been there to watch what they were doing. As to the cleaning, i would rate it as just okay. It wasn't a pristine house by any means and cleaning had not been kept up so maybe they felt pristine wouldn't be necessary. Also a suggestion from the owner of this company had been made to change the drainage outside. Moving a long piece of drain tile, granted the long drain tile did not look so great but it did serve a purpose. After they replaced it will a smaller drainage and rerouted it, we got water in the basement just as we were closing on the house. We ended up having to lower the price due to the small amount of water in the basement. Afterwards, I noticed that the drainage had been changed to being on a 'hump' where the water would flow back to towards the house. We have no proof that their changing the drain tile that was there (above ground) caused the water to drain into the house but I strongly suspect it did.

From the owner: It all began when I realized I was not happy with what my programming job, my Mom was a Real Estate…read moreBroker, and suggested I look into Nee Home Construction, so I did and over the years I have hired crews to clean with over 6,000 homes completed. Then went into residential, office cleaning, hoarding division, to professional organizer, and have another Co with MHIC In Montgomery County. I am very Happy I have and do meet wonderful people along the way, I am and always have been the sole supporter of my Children, s proud Mom, Grandmother.

I used Amazon Home Services to schedule an appointment with Daphne's (they accepted my bid for a…read morespecific time and date). This was scheduled several weeks prior to the planned date, with plenty of time for adjustments on either end if needed. The night before they were supposed to arrive, they sent a message stating a completely different time than the one we agreed on. No explanation, no apology, no checking to see if this was an OK time. They were just insisting that they were coming at this new time. I wasn't even going to be home at the time they were trying to come here, so it was a no-go. They proceeded to send me really bizarre texts that didn't make sense. Then they blocked me. So, thanks for wasting my time by accepting a bid for a job you had no intention of completing.

Horrendous, unprofessional service. I made an appointment 10 days in advance and the morning of…read moretexted them to confirm an exact ETA. They proceeded to read my message (with iMessage read receipts), but didn't respond. I texted 5 more times and called, no response, but they kept reading my messages. 90 minutes after they were scheduled to arrive they still had not communicated anything to me - no explanation, no apology, no offer to reschedule, nothing. I can't believe how rude and unprofessional they were. Note - I was a repeat customer. The time before this they were 1 hour late, but had responded to me at least to explain. Never wasting my time waiting around for them like this again. Plenty of other cleaning services in DC with reasonable rates.

Step Ahead Cleaning did a great job deep cleaning our home as we prepare for a new baby! They were…read moreso helpful and responsive, and cleaned everything very thoroughly for a reasonable price.

I needed a deep clean and Step Ahead delivered! Extremely thorough, professional and did a great…read morejob! Took their time to make sure everything was done as we discussed during the initial walk through. Always wanted to be certain they were doing tasks to my satisfaction. Very nice people to boot! I have retained them for regular cleanings on an ongoing basis.

Amazing service! Maria and Mayeli are truly an amazing dup that get !*it done! Period! No…read morecomplaints here. Just praises. Thank you girls!

This was my first time getting a cleaning service and I'm thrilled! Mayeli and Maria were thorough…read moreand efficient, and the price was $100 under what other businesses quoted me. I got a deep clean of my house and it's something I plan to get again in the future!

Oh my goodness! These ladies are THE BEST. Hands down. No cap. My house has been slowly falling off…read morea cliff while I've been struggling at work and the kids have been going back to school. My weekends have been FULL and cleaning hasn't happened. Other than kitchens and bathrooms, trash and laundry there has been NO cleaning here in weeks AND, despite living here for 5 months, we haven't fully unpacked. In despair I placed a Yelp! Project bid request for another company and Bright also responded. They were the only company who offered three people at an amazing rate and almost immediate time. I could have cried They have an amazingly professional portal AND they take credit cards, which is super nice. The time was set for 8:00am. My doorbell rang at 8am! They brought all their own stuff and they are SO QUICK, efficient and well-trained. With my minimal instructions, they got my six spaces done and 20 boxes emptied, broken down and stuff put away within 6 hours. This is the cleanest and most organized my space has ever been. I loved the experience. They were SO SWEET AND RESPECTFUL. They saved my sanity. SAVED IT. I cannot tell you how awesome this experience was. I have five kids and most people take a LONG TIME to get through the clutter that my kids can create. Not these ladies. When I tell you, they finished my sons (9&4) disaster area of a room in 30 minutes, including putting away and folding clothes, I'm not joking. Every time I thought I'd just set them up in a space and let them work, they were like "we're done!" Bottom Line: Whatever you're booking them for, or thinking about booking them for, do it!! And be prepared to tip these ladies, they WILL EARN IT. (And no they don't ask or expect it), they're Uber professional. Saved my sanity.

After the incident customer care called me personally to follow up. Although they never took…read moreresponsibility for the scratched glass, service in other aspects have improved and they've even sent a team to re-clean the kitchen floor once, after I complained it was still a bit greasy.

Four Seasons Cleaning is my to to cleaning service for my own home, but more importantly I trust…read morethem to do an excellent job when it comes to preparing my clients' homes for sale. They also have a window cleaning service, and this is an essential part of my home preparation plans.

I am so sorry to say that this company is not the same one as I have used for many years. They are…read morenow very careless of belongings, they don't show up sometimes at all!, and are frankly shoddy, altogether. I have tried to work with them over the last two years, but I am so disappointed and a little lost on how to find new cleaners after all of these years.

I hired this company to clean carpet at my friends house, and somehow he ended up charging me also…read morefor upholstery cleaning that I never authorized

Tough Detailing / Cleaning has done such an amazing job with our office cleaning that I had to…read moreshare. After dealing with a very bad cleaning service we found Tough Cleaning. Our office has now been working with them for about 6 months.The difference in cleanliness and appearance throughout the office has been amazing. They clean everything from top to bottom and really work with you to make sure it's right. The cleaners are very professional and pleasant to be around. The owner even calls regularly to check on how they are doing and if they can improve in anyway. I highly recommend Tough Cleaning for anyone in charge of hiring a cleaning company for their office or office building. They have definitely taken out the stress of making sure our office is clean and sanitary each day. FYI They have an office in Gaithersburg, MD but do work all over the DC Metro area which is a plus for us because we are in Fairfax, VA.

Clean Method began cleaning our offices last month and I didn't know it could be this clean. I've…read morebeen working in a dusty dirty environment for a year, before they came. No one ever cleaned as thoroughly as they do.

I was very happy to meet with Mike who is the Director in the sales department of Clean Method,…read morewhen he arrived at Flight Trampoline park in Springfield, VA when we did our initial walkthrough Mike demonstrated the right attitude I was looking for and was eager to get started I was impressed! Mike offered a price I couldn't refuse and his team he put in place was a very professional outfit and got the job done. when cleaning 25,000 square feet the team spent a very appropriate amount of time making sure all zones were clean. when I walked in the next Morning the park had a pleasant smell to it. Another thing that sold me was Mikes very professional proposal letter that stood out from the other proposal letters that I had seen very neat in appearance and explained what Clean Method would do for us and also what suggestions he had for additional add on services. thank you Clean Method for your Services. Chuck Weaver A.G.M. Flight Trampoline Park flighttrampolinepark.com

It was great. Price is fair, the guy who sets up the service is professional and friendly and the…read morecleaners very accomedating and efficient.

We've been using this service for about 6 months now and we could not be more pleased. They do not…read morelook to gouge you for every cent - the pricing is fair and the cleaners do a fantastic job. Every team that has been here has been first rate and extremely conscientious. After a recent cleaning I went out of my way to tell the company that it might have been the best cleaning we have ever had. The customer service is worth mentioning as well. We tend to change dates around a lot which I know is not ideal for these companies but Mcleaned is always willing to work with us which we really appreciate. Highly recommend.

The first clean they ever did was amazing but then as they came bi-weekly the cleaning started to…read morefall off. I just wanted simple dusting, vacuuming and bathroom cleaning but some of my counters were left not dusted. I sent pictures and videos to the owner twice. The first time he apologized and gave me 20% off my next service which the team did great but then after that is was back to lazy cleaning. I complained the second time and asked to cancel my service then the owner didn't even offer to discount my last crappy service. I had to ask. Wasn't the money issue but principal. Would not recommend them

We had recently moved some furniture and exposed some areas that had not been well cleaned in way…read moretoo long. The crew did a terrific job, and put in the time and effort to get those areas in great shape. My only complaint was that they were about half an hour late to start, but once they got here they did a stellar job for a fair price.