My, how our tastes (and tolerances) change as we age! The service at this location has greatly…read moreimproved over when it opened, but..this chain was always comfort food - and still is - nothing more.

I tried this place for the first time, and I will definitely return…read more The service was fast and polite. Albeit, I visited mid-afternoon on a weekday. I was allowed to fully customize my burger. It was perfectly cooked and quite delicious. The dining area was acceptably clean. I liked that my meal was delivered to me at my table. Next time, I'll have to try some other items from their menu. I definitely recommend their burger.

Stopped in today around noon (Nov 19 2025) to grab something to eat because I got really light…read moreheaded at the store. Barely was able to hear and understand the employee taking my order through the drive thru because she kept removing her finger from the mic button too early. She got upset with me because I asked her to give me a minute to look at the menu. Once I ordered, I came up to the window and told her that her sentences keep getting cut not even halfway through and she just rudely looked at me and goes "okay" and gave me a "do you think I care" type of look. If you can't do your job correctly, either ask someone for help or just find another job. Don't give customers your attitude especially when without the customers you'd have no paycheck. Won't be coming back to this location because of the nasty attitude. Food was great though. Burger has a nice Smokey flavor to it and the fries were phenomenal. Everything was very hot and fresh but very sloppily put together and the amount of sides you get for a $10 meal is on the small end.

Always love Cook Out, but this time service was very slow. Finished our lunch before we got our…read moremilkshake. Ordered a double Hamburger with lettuce and mayo only. See the picture for what I got. Pretty pitiful effort if you ask me.

Shout out to second shift!! Everybody know if you come to Memphis - you gotta have some wings. They…read morecame through and everything came out great. Service was great and super fast.

Absolutely great!!!! Strawberry shortcake was amazing!! The lady working was so sweet too!read more

We were greeted when we walked in. The restaurant and bathroom was clean. The food was hot and…read morefresh. Everyone was friendly.

This new location is really nice. The employees, Chris, was very kind and very fast with taking our…read moreorder and just overall pleasant to talk to while we were placing our order and going through the drive thru. We all had a good laugh because mine and my husbands name is Kris and Chris and the employees name was also Chris. Food was great, as is always expected and received with chick fil a. There was NO wait at all with this new location which was awesome. Only thing we wish is they were open an hour later than normal because chick fil a would've been the best post concert meal the other evening.

Ordered a nacho cheese cheesy gordita crunch with meat and cheese only…read more They gave me a regular cheesy gordita crunch with everything on it. Bruh it was meat and cheese only, how do you mess that up

Absolutely phenomenal TB experience. This is probably the best in the city. I came inside to eat…read morewith my dad. At the front counter he ordered two burritos and I ordered a luxe box. While I was still filling my Baja blast they called my name. I couldn't believe it. In a solid 45 seconds they had fulfilled our order! (An order that had modifications mind you) They got every food item right and the workers were really nice and funny. All the food was yum. The chatter of workers who obviously enjoyed their job gave it a great vibe inside. Yay!

Overpriced under filled typical FF combos. Very spongy chicken sammy too. Its gonna take more than…read morea new paint job to save byb I really won't be back anytime soon

One of the last BYBs standing, but the best always survive! Food is still great, and I think…read morethey've extended their evening hours so they're open a little later than the surrounding fast food places. Please support this location, because if the blackjack chicken club went away, I would be very, very sad.

We were out shopping at the Farmer's Market and realized this was in the same parking lot. My…read morehusband heard the tacos were the best and he heard right. My son had the chicken and devoured it. My husband and I had the pastor and shrimp and it packed flavor. The sauce that came with it was also perfect, no too spicy to where I was able to eat it also. The area had tables to eat there under a tent and a play area that had a huge connect four and corn hole. Great way to past time while waiting for the food.

I love when I find a new Taco Nganas! My favorite thing to order is the beef tacos. They are always…read morefresh, seasoned well, and filling. To go along with it, I get the consomé. It just takes the experience up a notch. lol! As far as the service, it seems they were getting everyone in and out quickly. Some kind of way, they took longer than usual with me. I don't think it was on purpose. The staff was super kind and apologetic about it. I love that now they have a space were you can sit under a tent and enjoy your meal if you want to. Pretty cool spot!

My family and I once again received friendly and helpful service one late Saturday evening. A…read moreshout out to drive through employee Devanta. The chocolate custard was delicious. We enjoyed the crispy tater tots, which had a nice, bonus onion ring flavor to them. When in the neighborhood again, we plan on returning.

Manager issued me a complimentary combo meal gift card for an error they made. Returned 2 months…read morelater and they told me it was invalid because it had already been used. Kind of silly since it is paper card you must hand over to the cashier then disposed of. I said it had never been used so cashier went to his manager who then came up with the new excuse that it was expired. Just bs, they didn't want to honor it. I've eaten in here dozens of times and the dining room is usually empty. Don't recall ever seeing more than one or two tables seated. The drive thru is usually slow. This is not a well-performing store. Places like this unfortunately just need to go out of business to make room for someone else who knows how to run a restaurant. I won't be returning.

I came into Jersey Mike's during a rush of at least 20 people, and I was honestly having a bad day…read morewhen i walked in. Until Shuntae took my order i asked who was the shift lead on duty because and there were only two people working, and she told me she was when she took my order she was completely focused, calm, and professional the entire time. She listened carefully to every customer's order, didn't rush anyone, and still kept the line moving efficiently. My sandwich wasn't just thrown together like usual when the other manager be there it was made beautifully and with care. You can tell she takes pride in her craft. Everything was neat, fresh, and perfectly prepared. Even with the pressure of a packed store and a short staff, she didn't lose her composure once. That kind of leadership and work ethic is rare. Jersey Mike's is lucky to have someone like Shuntae running shifts.

The sandwich was perfect. I'm not sure what they did to it because I've gotten it before but it's…read morenever tasted this good. Service is a little slow but otherwise it was great. Overall, great experience and I'm glad for the new location!

First time here the food was good I would recommend it…read more The driver through was a long wait...

I've been back three times since my last review. One time i could get food because it was cash…read moreonly. The other two times it was amazing.