I was leaving a store when I saw a sign advertising a tire sale. I was actually looking for tires…read morefor my C8, so I decided to stop. I knew this was a newer shop in Garland, and that's where I met TJ. This young man was great! TJ would not let me leave without trying to close the deal -- a real salesman who knows how to do his job! I honestly didn't think I would buy tires that day, but they gave me a deal I simply couldn't pass up. They beat every other price I had found around the area. The customer service from TJ and the entire team was excellent. Everyone was friendly, professional, and made me feel like they genuinely wanted my business. I will definitely tell everyone I know about this place. Thanks, TJ -- great job and way to close the sale! You earned my business.

They are either INCOMPETENT OR DISHONEST. I came in for an oil change, as I saw a sign at the…read moreFrisco location advertising synthetic oil change $49.99 - so since I was going to be near the Garland location, I went there. As told about 30 minutes is all it would take, over an hour later, they were finally done. Then the surprise bill came...$131.00, when I asked why so high, I was told that the truck takes 6.5 qts of oil - I pointed out I can buy all the supplies at Wal-Mart for under $40 and I pointed out the sign at the Frisco location. I was told they would price match the Frisco location, yet still charged me $68 Then they send me a report of required maintenance... They said my engine air filter was dirty and needed to be changed $34.99 - My truck has a reusable K&N filter that just needs to be clean. It even has a bold sticker on the cover stating this! Next, they stated that the cabin filter was dirty, and needed to be changed $49.99 - this filter was changed less than 30 days prior with an activated charcoal filter - not dirty. Next they stated the right front upper control arm (UCA) ball joint boot was crack/torn and they could change the UCA for only $610.99 UCA are not that expensive and it takes about 30 minutes. Yes, you need an alignment, but still... Next...They claimed the rear shocks were leaking and that would cost $472.99 to replace....give me a brake...you can buy a pair of high end Bilstein shock for less than $200 Then they suggested new spark plugs for ONLY $722.50 ! the plugs are $13 ea. Retail...so that's about $100 so what $622 labor!?!? Toyota doesn't recommend plug service till 100k miles (I'm at 77k) Then they wanted $217.99 to change the serpentine belt - I did it myself for $30, for a quality Gates belt and it to 30 minutes. Upon examination of the old one, there was not 1 crack. I took the truck to an independent shop for 2nd opinion, they could not fin 1 crack or tear in the ball joint boot. Also, the rear shocks were not leaking, the were covered in dirt from driving, so when the truck was lifted, it exposed the clean upper part. If you have no idea what you're doing I guess you might think it's leaking - or if you think the customer has no idea, you can take advantage of them. I sent in my requested feedback - they never reached back out to me. I can't speak about other locations, but stay as far away from this one as you can - as I said they are either INCOMPETENT OR DISHONEST!

I have a Cadillac CT6 and I was having transmission problems. I took my car to Sewell Cadillac WITH…read moreMY Warranty and they told me it was a maintenance issue and wasn't covered. I took my car to Blue at the Transmission Shop. Not only did he fix my car REMARKABLY but he got my warranty to cover it. I will take ALL of my cars to him and his team from now on. Thank you Blue!!!! And thanks to The Transmission Shop. I would rate you 10 STARS out of 5. They are THAT DAMN GOOD!!!!!

Booked solid for 2 months. Too many customers. They don't have time for me. To busy. Too busy. Too…read morebusy

Well, I found Major Automotive on FB one year ago and with the integrity I have witness from Jordan…read moreI can honestly say he's a true man of God that sticks to the guns with them extended warranties and I must say I'm Blessed to have found the reliability of a company that I can refer to my friends for honest that means a lot coming a woman. Thanks Jordan you've done it again. I will be referring others to Major Automotive and ask for Mr. Jordan

Helped with the price if repair. Jobs was done timely & properly. It's been a week & anything is…read moreperfect. I highly recommend Major Automotive to everyone! GREAT PLACE & JOB DONE!

I have taken both of our cars here for service with no issue. They are easy to talk to and the…read moreservice is excellent.

The manager, Jared, was professional and listened to my concerns and delivered in them. The…read morelifetime alignment is well worth the money. The staff was also very friendly.

I was told by another mechanic that I absolutely needed brakes right now. Christian Brothers looked…read moreat the brakes and said I would need brakes eventually, but not now. 5 months later the brakes are still ok. Christian Brothers are HONEST people!!!!!!!!!!!!!!!!!!!

Overall, the experience was good. The staff was friendly, and the repair was done correctly. My…read moreonly complaint is that the service took longer than I had planned for.

Best diagnostic, customer centric focus, and commitment to price quotes in the DFW area. You can't…read morego wrong here and will appreciate the attention to detail this shop offers...

I would recommend them to anyone in need of transmission repairs. Left my truck with them and come…read moreto find out it's not my transmission that needs repaired. I have a lose of power from my engine. I asked about changing the fluids while they have it, they recommended not to. They could have billed me but they didn't charge me anything. Great customer service !!! you have to look hard to find the one's like this !!

Jenna and her team at Integrity 1st are first class. Customer service was above expectations and…read moreJenna's communication was wonderful. Their service techs performed the work requested, and left my car clean. Highly recommend.

The staff was extremely helpful; they went out of their way to make sure I was satisfied with the…read morework they performed for me. If you are in the Rowlett area, this is the place for automotive work. I have had so many bad experiences with other auto shops that I'm always leery of everyone and everything. Integrity again went way out of their way to please. They cherish their customers' business and want you to come back, so they will work to please you and meet all of your auto needs. Thanks to all those who have assisted me in making my car in the best shape it has ever been in.

Did a amazing job.Would use again. Very knowledgeable and quick response and arrived on timeread more

Service requested and quick and honest, stayed in contact with follow up and definitely stood next…read moreto their work

Excelente customer service!!! Best in town with reasonable prices!!! Very kind people there !!…read more100 % RECOMMENDED

They will honor their transmssion warranty without hassle or drama. We will use them for any…read moretransmission issue in the future.

In full disclosure I and my entire family has been using Munoz for car repairs for more than around…read morea decade now. We originally tried him when the mechanic shop around the corner came under new management and seriously over charged me for work on a 95 mustang, and then failed to do the job right. Initially I locked horns with Mr. Munoz since I fully believed my car needed a certain item fixed, while he disagreed. I went with his advice and have been waiting for nearly 10 years at this point to prove him wrong, but he has consistently performed flawless diagnostics and repair on the numerous vehicles that I and my 2 sisters, in-laws, and even the coworkers I have recommended, own. On top of that his prices are great as well. For example, he generally comes in at 1/2 to 1/4 of the price of my extremely overpriced BMW mechanic, and the similarly extremely overpriced Buick mechanic for my wife's car. At this point, I only have warranty work done on my BMW at the dealership (though I did ask Mr. Munoz if he would replace a high pressure fuel pump for me, but he kindly let me know that BMW warrantied the part to 100k miles and told me to have them do it.) I cant recommend him highly enough.

Bryan is the man for the job! Hard work and in a timely manner helped me revive the care my vehicle…read moreneeded!