1. Munoz Auto Repair

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Garland, TX

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Munoz Auto Repair

4.3 (12 reviews)

Services - Munoz Auto Repair

Auto transmission repair

Oil changes

Munoz Auto Repair Photos

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9 years ago

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1 year ago

Bryan is the man for the job! Hard work and in a timely manner helped me revive the care my vehicle needed!

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7 years ago

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9 years ago

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7 years ago

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8 years ago

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12 years ago

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7 years ago

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8 years ago

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9 years ago

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10 years ago

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10 years ago

The place was great at first but then I was being charged for bad alignments safe to say they lost a customer

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The Transmission Shop - Trusted Transmission Specialists - Call Now!

The Transmission Shop

(21 reviews)

Best diagnostic, customer centric focus, and commitment to price quotes in the DFW area. You can't…read morego wrong here and will appreciate the attention to detail this shop offers...

Buyer Beware -- Extremely Disappointing Experience and Customer Service…read more I had this shop perform a full transmission rebuild on my 2017 GMC Yukon 5.3L at approximately 155,000 miles. The rebuild included replacing the TEHCM and installing an upgraded torque converter. The shop offered a 3-year/30,000-mile warranty. At approximately 209,000 miles, I returned to the same shop for a transmission fluid service. At 226,450 miles, the transmission began experiencing shifting issues, with delayed shifts between first and second gear and the RPMs climbing to nearly 3,000 before shifting properly. I brought the Yukon back to the same shop that performed the rebuild, expecting a professional diagnosis and a reasonable discussion about the situation. Instead, I was told they would not cover the repair under warranty and that I should be pleased the transmission lasted 71,000 miles. Their proposed solution? Pay another $3,995 to have them fix the transmission they had already rebuilt. Let that sink in. A customer pays for a complete transmission rebuild, drives approximately 71,000 miles, and is then essentially told that is good enough and to pay thousands more. I understand that warranties have limits, and I understand that vehicles with high mileage can develop problems. My frustration is not simply that a transmission developed an issue. It is the attitude, the lack of meaningful goodwill toward a returning customer, and the way this situation was handled. Things got even more concerning when I told them I would pick up the vehicle and trade it in rather than give them another $3,995. The owner then offered to buy the Yukon for $3,500. I countered at $4,000, essentially the same amount they wanted to charge me for the repair. When that didn't work out, I offered $2,500 for the repair instead. That was rejected as well. The entire interaction left me feeling that customer loyalty meant very little to this business once another substantial payment was on the table. After spending money with them for a full rebuild and subsequent service, I had no confidence in handing them thousands more to repeat the same job.

Heartland Car Care - Wheelchair Accessable Van.

Heartland Car Care

(3 reviews)

I took my truck to Ford dealership for leak on front drivers side, back up camera issues and…read morewindshield wiper fluid not coming out. The estimate for repairs /replacement was 5300 including services needed at 100k miles. I was shocked and thought I would get a second opinion. Ford said the diagnostic for leak would cost 500 and that was not including repairs. They said the back up camera and sensors were bad and needed to be replaced and that the fluid pump was out. All crap! The front windshield was replaced and was not sealed correctly $100 and the pump had a short that was easily fixed and the back up camera also was electrical. Sensors needed to be replaced. And the services were all complete plus some for $1811! Honest hard working shop and business! I will never go to Ford directly for service again.

I have to truly thank "Bob" and Gilbert for going above and beyond what they needed to. It seems…read morethat the person who sold us the van for my disabled daughter hid some things about the van, which would be beyond devastating for us. Jason "Bob" - owner and Gilbert came together and made sure my daughter's van was ready for when she came home from the hospital. They gave my daughter their time and parts to ensure she could not be stuck in the house. It is one less thing I have to worry about and I am beyond grateful. It is hard to find honest and kind people in this world and these two are it. If you are not sure if you should go with them, do not hesitate. The Miranda family thanks you for your generosity.

The Transmission Shop - untitled

The Transmission Shop

(2 reviews)

I had a great experience at The Transmission Shop. In my opinion, John can be trusted…read more Strictly based on prior customer reviews, I drove to The Transmission Shop, which was easy to find and clean. John greeted me with a smile and was ready to assist. I described my problem and left the truck with him for an inspection. Several other vehicles were ahead of me for inspections and estimates. John called a few hours later and said my truck was ready for pick-up. He had a smile in his voice when he said the problem was caused by "driver error." When I arrived, he demonstrated how the transmission selection switch had somehow been moved to four-wheel drive. I was driving at higher speeds in four-wheel drive. That also explained why my turning radius was diminished. John treated me with respect, said there was no charge, and invited me to come back if I ever need additional service. It is hard to find friendly, competent, and honest people. John could have taken advantage of my mistake. Instead, John earned my respect and my business. You owe it to yourself to work with honest people. Headaches are free. John won't charge you for a headache when you are already stressed about transmission problems.

Had my truck towed there for a bad clutch. They promised it in 3 days, they took 6 days, broke 2…read morebell hoising bolts (didnt tell me), charged me $150.00 for "machine work" that consisted of them "resurfacing" the flywheel with an angle grinder. The work they did lasted only 1 yr. I had to spend another $1,600 to get it done by a real professional. NOT RECOMMEND!!! Replying to the Business Manager. It happened!! Own your shotty work habits!!

Munoz Auto Repair - autorepair - Updated October 2026

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