Changed 2 front wheel assembly on my Ford F150…read more Best Mechanic around! Price was good, good communication.....over all the best!

Outstanding customer service! Sergio went above and beyond to track down all the parts needed to…read moreget our car back on the road as quickly as possible. Not only is Sergio highly skilled and knowledgeable, but he also provides the kind of personal attention that is becoming increasingly rare. He genuinely cares about his customers and takes the time to explain things clearly and make sure the job is done right. Thank you so much!

Christopher was a blessing - He changed rotors and brake pads -…read more Jesus Saves - HeDied4u.com -

Chris may have been Christopher He was excellent regarding…read morereplacing brake pads and rotors. Took the time to explain what "glaze" brakes pads was. Would highly recommend.

These guys took great care of me and treated me like family. They're pricing is great. I will be…read morereferring all of my friends and family to the Shop. Thank you!

Found out this place ain't nothing but a rip off... had my car so called serviced and 3 weeks my…read morewheels are squeaking and my oil change wasn't done... I hope this place rot in hell YOU TOOK 132 dollars but you will lose more business...DONT BRING YOUR CAR HERE, they take your parts and cash it in, crackhead move.

Very quick to fix your car, and prices are not bad compared to other shops in the area.read more

Extremely disappointing and dishonest experience. I brought…read moremy car to this shop to have the brakes replaced and was charged for the service. However, the brakes were not actually replaced as I was told they would be. I paid for a service that I did not receive. I contacted the shop and asked for a refund, but they have refused to return my money or properly resolve the situation. I strongly recommend getting a second opinion and making sure the work you are paying for is actually completed before trusting this shop with your vehicle. I will not be returning here, and I would not recommend this shop to anyone who expects honest communication, fair treatment, they used my car for his shopping because he left credit card name was Ismaeil

I would strongly advise caution before using First Fix Auto Care…read more I brought my vehicle in for an oil leak repair and A/C compressor replacement. They attempted to fix the oil leak three separate times, and it is still leaking. An independent technician later told me it appears they likely replaced only the gasket instead of the full (and commonly warped) cover -- meaning the repair was never going to hold. As for the A/C, it is still not working. Another technician found there was no refrigerant in the system and that there is a leak. Despite this, when I raised concerns, I received the following written response from them: "we've done our part and we've fixed your ac. [sic]" That was the extent of it. There was no acknowledgment of responsibility, no willingness to investigate further, and no attempt to stand behind their work. Instead, the tone was dismissive and defensive. I paid for repairs that were not properly completed. The lack of accountability and professionalism is deeply disappointing. Proceed at your own risk.

SERVICE WAS AMAZING! As a female with a toddler daughter we didn't feel creeped out, we felt…read morecomfortable. I HATE HATE HATE getting things done for my car because other places try to up charge you or say something is wrong. NOT the case here, I WAS BLOWN away with the process. The three gentleman that were there were very nice, they greeted us and made me feel welcomed. Were not pushy like other places they advised me what I needed and that was it. No "extra" hidden fees when I was ready to check out. One gentleman even filled ALL my tires with air & we were on our way. The whole service for my oil change took 16 minutes. I was in and out in 21 minutes. I am telling ALL my friends & family about this place. They just got a customer for life.

Took 1967 Plymouth in for A/C install, car runs hot, they will not address the issue, I am haven't…read moreto have the cooling system redon, would not recommend them to anybody!!!!

A great place if you have an older car and want to keep it running and not buy a new car!!…read more They are great on body work, doing the best job for the price, which is very nice! It used to be great when JD was there. However, JD isn't there anymore and the last time we used Rick's (which is now owned by Alex) it wasn't as good as it was when JD and Rick were there. Alex is a great guy and does a great job and for most cars are definitely way above average and probably the only place you can find in the Garland area that you can rely upon. They offer loaner cars which is very nice, just make sure the spare is inflated before you drive off.. Don't get me wrong, Alex is a great guy, it is that it was a better place when Rick owned it and JD worked there.. Still probably the best place in Garland if you aren't going to a specific dealership or if you want to get good quality work and a good price!

These guys are the best. They always help me out with whatever issue I may have, and plus they're…read morehonest. They don't try and add a bunch of useless things that you don't need, yet if you have an issue that you may not have realized, they'll point it out and explain why it's a concern and how severe it is! Honestly the only tire shop I ever take any of my vehicles to. Also, the prices are great, and worth every penny!

I had an unfortunate blowout Saturday night and was able to get a very good used tire on Sunday…read moremorning. Was very quick and professional. Great tire shop!

TRUSTWORTHY, KNOWLEDGEABLE AND VERY FAIR PRICES!!! After visiting a couple of places unable to…read morefigure out what was responsible for the noise my car was making, Elite Auto Center figured it out and got it fixed for a very reasonable price. A week and a half later I returned for a problem I was having with my car pulling to one side and an alignment fixed that problem. It's such a relief to have found an automotive repair shop that you can rely on to take care of any car repairs or maintenance. A big thank you to Reb, Gerardo, Chris and Angel!

I recently had my inspection done here. I spoke with a very nice man afterward about doing some…read moremaintenance on my vehicle in the future because I was looking for a closer mechanic. He said "absolutely, we can take care of anything you need." I could tell he was either the owner or management because it seemed like he genuinely wanted to bring in more business. This morning I called to have my thermostat changed out and to have my wipers fixed. The guy who answered told me my vehicle was too old to work on. Which is it? I guess I'll just fix them myself. Free labor is always great. Thanks for all your help.

The owner was super friendly and inspected our vehicle with very little wait time. Will definitely…read morebe returning when we need something else!

Worst place ever they first tried to sell my wife a tire without even checking the one she had on,…read morelike seriously. Then Had her wait outside the building because they were about to close. And then On top of that after her tire is off they told her "that it's raining" so they couldn't do anything!!!! Wth really? my wife literally gave them her umbrella to get it fixed!! And then on top of it they charged her $20 dollars for a plug!!!!! Are u kidding me. WORST PLACE TO GO!!!

Do not take your car to Broadway Auto Repair in Garland, TX…read more The manager, Erik, is completely unsympathetic and dismissive, and the technician, Ruben, was extremely rude and disrespectful--not just toward me, but toward women in general. I brought my daughter's car in for a part replacement. From the start, their attitude was rude, but I gave them the benefit of the doubt. I paid upfront for the part they ordered, but they never communicated when it arrived--I had to keep calling just to get updates. After waiting 3-4 days, they finally received the part. I dropped the car off early in the morning as instructed and was promised same-day service. Again, no communication. I didn't get the car back until the following evening. Ruben claimed the car was safe to drive--even though my daughter has a baby she drives around with. Yet the car was still having issues. I took it to another shop for a second opinion, and they confirmed the exact same part still needed replacement. When I called Broadway Auto Repair about it, they refused to take responsibility and said I'd have to pay another labor fee for them to fix their mistake. This shop uses cheap parts, overcharges, and takes no accountability for their work. Erik offered no help whatsoever and insisted they weren't liable. What a joke. Save your time, money, and frustration--avoid this place at all costs. They are unprofessional, dishonest, and completely unreliable. You've been warned.

Went in right before closing to do an inspection and they did the inspection very quicklyread more