Yesterday, I purchased a new hot water tank because mine jumped off a cliff. I selected a unit,…read moretook a picture of the sku, and went to customer service to pay for it. I requested that they deliver it and they agreed to do so the next day. I received a phone call in advance, which was nice. The truck showed up, and they placed the heavy hot water tank in my garage. I then asked for them to move it to the basement, which was basically the reason I paid for delivery. But I was told that they're not allowed to move hot water tanks into houses. They packed up and left. I was disappointed because I paid for delivery and I should be able to say where to place the unit. Instead, I had to get my family together to slide the thing down the steps, which was fun, let me tell you. Next day delivery was nice, but they should allow the homeowner to dictate where it goes, within reason.

We recently purchased a GE Refrigerator/Freezer from Home Depot (4066 Medina Rd, Fairlawn, OH…read more44333) which came with Free Delivery and Installation. Delivery and Installation was a joke. All that was done was to carry the appliance into the house and plug it in. The refrigerator was brought in as it was shipped by the manufacturer. This means that they did not install handles or shelving which was shoved inside the refrigerator in boxes. They would not install the water line because our shut off valve was not immediately behind the refrigerator. We called a plumber out and he thought this was crazy because we had a setup with a shutoff valve right below the refrigerator in the basement which he indicated was to code. He advised doing nothing and we should simply hook the waterline into the new refrigerator ourselves. The 4 refrigerator doors were totally covered with a blue protective film which was also tucked into the seams so it could not be removed cleanly. When I asked the delivery man about the protective film, his response was "do you expect me to spend my day peeling this off". My wife and I spent hours over 2 days trying to remove the film but are still left with blue film around the edges which we can't get totally out. If you look at the Home Depot website, they have a picture of delivery men carrying in a refrigerator very similar to ours that that has handles installed and no protective film on the appliance - FALSE ADVERTISING! We will never return to Home Depot again.

They are Def nice people and do good work. The warranty I got was also nice. But so far so good got…read moredryer blower fan fixed didn't. Have to buy new dryer so I'm happy.. Thanks again Tdp I'll Def hit you guys up again if I'm in need of an appliance repair. Also forgot to say weren't really expensive either actually good price I thought

Great job in a timely manner, diagnosed problem and fixed it. Torran was professional and kind…read more Thanks you

This is the store that you could get lost in and not in a bad way. This store is the type that you…read morewill buy stuff that you didn't even realize you needed until you seen it the different gadgets and things that they have to accommodate your household needs and wants is amazing. I recommend anybody to go to the store because it's set up really nicely in the things that they have a really nice in my opinion it's a bit pricey so make sure that you are aware of that before you go in because once you're in there you're definitely going to want to shop.

This seemed like a larger than normal BB&B to me, which was great. If you need it, they've got it,…read moreand probably in 2-3 different variations. The staff is very nice and the store is perfectly clean and very well kept. It's a pleasure to shop there!

My 8 year old freezer had died last summer…read more I had gone back and forth about replacing or fixing it. With spring approaching and no desirable new ones in my price range, I had called Homeworks after viewing these reviews. They are spot-on: the service, the professionalism, and courtesy are unmatched. I needed three parts installed but the return visit was quick and the price was more than reasonable. You can't go wrong.

The company was very professional. They showed up on time, and did a very thorough inspection of my…read moredishwasher. Jamal was able to diagnose the problem and explain it in a way that I understood. They charged a reasonable amount. I would use them again.

Love this place -- locally produced, high quality mattresses and accessories. You really can't go…read morewrong -- these mattresses are a very good value.

I wish I never purchased a matress from this company. Its the most uncomfortable matress. We…read moreconstantly flip it and it's still uncomfortable. I either sink to the middle or feel like Im rolling off the edge or a sink hole where you are sleeping. I'm a small person so weight isn't causing it to break down like this. My hip hurts often and now my back is beginning to hurt. Also often my neck and shoulders as well. Which I bought multiple specialty pillows to try to help and not much different. Maybe being 45 my body is changing and aches and pains are starting but I rarely wake up feeling restful. I would advise people to do more research and compare with other brands. Within 3 to 4 years of owning this matress it shouldn't be this miserable. I should have listened to others that also unhappy with their Original Mattress. Lesson learned.

We recently bought a new home and have become weekend Warriors and frequent this location. Everyone…read moreis so friendly and helpful. Special shout out to Dave and Maddie in Millwork & doors for their exceptional service in assisting us with a purchase of 12 new doors for our home. They provided excellent follow up, were friendly, knowledgeable, and made us feel comfortable along the way. Thank you Lowe's.

Poor customer service in the lumber section. Would not help cut a piece of dry wall after being…read moretold by a staff person last week they would. A customer even offered to help! But not an employee.lol

Daniil got back to us within hours and offered to come same day, describing what he expected to…read morefind based on my detailed information, and what he would do. We couldn't do same day, so we met the following morning. Just as hoped, the guy kept it straightforward, honest, helpful and as described. A little context: Originally Sears was out (yes, they still exist). Having repaired a few refrigerators, garage doors and operator control boards myself over the years, I knew things weren't right with these Sears guys (yes, plural -- well, one in training, poor sod). They weren't dishonest, really, just excessive. Especially with cost (...pretty obviously constrained by dinosaur policy -- what felt geared towards getting a fleeced customer to buy a new appliance from Sears). The Sears guys estimated a four-figure two-man project, including for two off-the-shelf generic machine screws, $37 each, parts only. (Still had to pay them for coming out.) Bless their little hearts. I can see how people get bamboozed by this blue-shirted Sears "professionalism". Hearing good things, I contacted Daniil. And in a little more than a day, paid an eighth of the price for way more, better, no-nonsense, good natured, in-and-out service. With warranty. (Sears' job was to be "As-is" for an older-ish appliance in excellent condition.) We're grateful, Daniil -

I got a very fast reply from Renovatech's team. They even came out on the same day I contacted…read morethem. Daniil was very professional and quickly assessed the problem. He was back 2 days later with the replacement part to repair our dishwasher. Service was fast, professional, and reasonably priced for the quality of work provided.

Had a great experience looking for sectional…read more Our sales professional​ Nick highly recommend Nick for his vast knowledge of the different Manufactures. And No pressure sale Was a great experience. Nick let us Walk around and just try to see if something we liked when we found our excellent sectional for us.Nick and demonstrated the unique Functions we loved it.still being the first stop I wanted to see 3 other stores to be sure. Nick was gracious and gave us his card with his personal cell phone number. We looked around and had some horrific Furniture shopping. 3 places would not help us at all 1 very pushy and kept trying to up sell us. When we got home I called Nick and Said we wanted the section​al But let him know we were going sleep on it Would be there on Friday. He thanked us for choosing Bobs I said thank you for a great experience. I was a very successful in my professional sales and management career so I knew how to treat and give excellent service always trying to make my customers have the best Experience when shopping with me. Nick was outstanding I always notice my Experience when I shop other professionals. Nick passed with flying colors. So if you stop at Bob's Furniture ask for Nick and receive a great experience. Great Prices and great service.

Just went there for the first time this last weekend. The service was great and they had a very…read moregood selection. The person that sold us the couch was great and very knowledgeable. The manager you was pushing warranties and extras was pushing a little to hard. The delivery people were good but they had to take a door off to get the couch in and didn't put it back correctly and I had to adjust the door when I came home. All in all I would buy here than any of the other furniture places around.