Had a great experience looking for sectional…read more Our sales professional​ Nick highly recommend Nick for his vast knowledge of the different Manufactures. And No pressure sale Was a great experience. Nick let us Walk around and just try to see if something we liked when we found our excellent sectional for us.Nick and demonstrated the unique Functions we loved it.still being the first stop I wanted to see 3 other stores to be sure. Nick was gracious and gave us his card with his personal cell phone number. We looked around and had some horrific Furniture shopping. 3 places would not help us at all 1 very pushy and kept trying to up sell us. When we got home I called Nick and Said we wanted the section​al But let him know we were going sleep on it Would be there on Friday. He thanked us for choosing Bobs I said thank you for a great experience. I was a very successful in my professional sales and management career so I knew how to treat and give excellent service always trying to make my customers have the best Experience when shopping with me. Nick was outstanding I always notice my Experience when I shop other professionals. Nick passed with flying colors. So if you stop at Bob's Furniture ask for Nick and receive a great experience. Great Prices and great service.

Just went there for the first time this last weekend. The service was great and they had a very…read moregood selection. The person that sold us the couch was great and very knowledgeable. The manager you was pushing warranties and extras was pushing a little to hard. The delivery people were good but they had to take a door off to get the couch in and didn't put it back correctly and I had to adjust the door when I came home. All in all I would buy here than any of the other furniture places around.

I wish I never purchased a matress from this company. Its the most uncomfortable matress. We…read moreconstantly flip it and it's still uncomfortable. I either sink to the middle or feel like Im rolling off the edge or a sink hole where you are sleeping. I'm a small person so weight isn't causing it to break down like this. My hip hurts often and now my back is beginning to hurt. Also often my neck and shoulders as well. Which I bought multiple specialty pillows to try to help and not much different. Maybe being 45 my body is changing and aches and pains are starting but I rarely wake up feeling restful. I would advise people to do more research and compare with other brands. Within 3 to 4 years of owning this matress it shouldn't be this miserable. I should have listened to others that also unhappy with their Original Mattress. Lesson learned.

Love this place -- locally produced, high quality mattresses and accessories. You really can't go…read morewrong -- these mattresses are a very good value.

Our experience with Sleep Outfitters started out OK. We purchased a mattress and had it delivered…read moreby a careful crew. I immediately informed them that we had recently painted and to please keep it off the ceiling as you take things up and down the stairs. They were courteous and abided by my wishes. However, we later realized the new adjustable frame was damaged and a replacement was ordered. When the crew arrived with the new frame, I once again asked them to keep it off the ceiling. The delivery guy ignored what I had just told him and rubbed the ceiling with the frames going up and down the stairs (picking it up, even though he simply needed to ride the carpeted stairs.). I confronted him with his ignorance and received indifference in return. The store apologized, and never followed up. Needless to say, they've lost our business with their disrespectful "service."

Best customer service around. The knowledge of salesman and pricing options that are affordable…read moremake for an EXCELLENT shopping experience .

Before we purchased a mattress at the Fairlawn store I specifically asked if they would take away…read moreor old mattress. The answer was yes. When the delivery guys showed up, they said it was their policy to only take perfectly clean mattresses. This was a 10 year old mattress that was an 8 out of 10. Stay way from the Fairlawn store. They are just use car salesman with lousy delivery people. Never never again will I step inside of an Ashley store.

So, let me tell you how dope our furniture buying experience was. My husband and I strolled into…read moreAshley's furniture a little bit before black Friday. We were greeted and asked to play a game for Black Friday. We just had to delect a ball from a can. We picked a ball to receive 25% off our order. However, we informed our sales associate, Maryonna, that we were only looking because we were closing on a house and couldn't buy at the time. After walking around for some time, we found our desired bedroom set and our sons. Maryonnna, checked in on us from time to time to give us insight and answer questions. Once we were finished, we told her we would return after our home purchase. She volunteered to write up our totals and send it to us via text, which she did as well as all questions here and there. Fast forward to yesterday. We closed!!! So, as promised, we returned to the store and found Maryonna. They have a Keurig so my husband and I both got coffee...because we thought we were in for a long, hard process. However, Maryonna let us walk around a bit to look at the showroom. She was available to answer all questions that we had. Once we settled on the pieces, she worked with Laura at ther front desk to get our numbers and paper work together. Laura was super awesome too. I had to bug her for a stirrer for my coffee and she found me a new straw from her drawer. The both of them worked together to get our order processed. We later wanted to pay for our sons bed seperate and they were both patient with changing the paperwork. We were in there for a few hours and even a little after close and they were very nice, didn't rush us and helped us thru the whole process. We actually got a few wall decorations and a lamp that we took home and Maryonna wrapped them up really good. The experience was so great that we ended up getting more pieces than planned. In total, we furnished our bedroom, our sons bed room and the dining room. Overall, great experience!! Maryonna was fabulous and took care of us and Laura was wonderful working with too processing all the paperwork, payments and explanations. I would definitely recommend my friends and family to them. My mom is building a house and will be going to them!!!