Yesterday, I purchased a new hot water tank because mine jumped off a cliff. I selected a unit,…read moretook a picture of the sku, and went to customer service to pay for it. I requested that they deliver it and they agreed to do so the next day. I received a phone call in advance, which was nice. The truck showed up, and they placed the heavy hot water tank in my garage. I then asked for them to move it to the basement, which was basically the reason I paid for delivery. But I was told that they're not allowed to move hot water tanks into houses. They packed up and left. I was disappointed because I paid for delivery and I should be able to say where to place the unit. Instead, I had to get my family together to slide the thing down the steps, which was fun, let me tell you. Next day delivery was nice, but they should allow the homeowner to dictate where it goes, within reason.

I am revising my 5 star review after waiting since 4pm for a curbside pickup of mulch and compost…read more It is now 5pm. I saw the items sitting on a cart by the front door and several customer service employees with no customers at their registers playing on their phones. I called the number on the sign and was told the order would be brought out in 5 minutes. That was 30 minutes ago. I called again and asked for a manager and no one picked up. The customer service associate said she didn't think there was a manager working today (Friday July 31st).

My 8 year old freezer had died last summer…read more I had gone back and forth about replacing or fixing it. With spring approaching and no desirable new ones in my price range, I had called Homeworks after viewing these reviews. They are spot-on: the service, the professionalism, and courtesy are unmatched. I needed three parts installed but the return visit was quick and the price was more than reasonable. You can't go wrong.

The HomeWorks Repair Service has changed my mind about service. They were responsive in both…read moretimeliness and professionalism to my inquiry. Prior to the service call I was asked detailed questions about the repair in order to plan for any parts that may be needed. I was asked for a convenient time for me for the repair! Jamal kept me informed of the status of arrival which is most appreciated. Jamal, after repairing the dryer, ran it as well as the washer to assure everything was working properly. My opinion of service has changed since working with The HomeWorks Repair Service. They made me feel valued and respected. The entire process was as delightful as it could have been. I am comforted knowing that I now have a person to call for appliance repair who I can trust and look forward to working with! The HomeWorks Repair Service is highly recommended.

Mark replaced the suspension rods in my Samsung washer and now it works perfectly! He was…read moreprofessional, friendly, and didn't leave any mess behind. His price was very reasonable, too. I highly recommend him!

Mark came out same day I called. Quickly determined my problem and gave me choices on how to…read moreproceed. I decided not to repair my unit and go with new. Mark would not take payment for his trouble. Will definitely go back to him if any other appliances have problems.

We recently bought a new home and have become weekend Warriors and frequent this location. Everyone…read moreis so friendly and helpful. Special shout out to Dave and Maddie in Millwork & doors for their exceptional service in assisting us with a purchase of 12 new doors for our home. They provided excellent follow up, were friendly, knowledgeable, and made us feel comfortable along the way. Thank you Lowe's.

Poor customer service in the lumber section. Would not help cut a piece of dry wall after being…read moretold by a staff person last week they would. A customer even offered to help! But not an employee.lol

It took 3 visits to repair my dryer, but the technician kept me informed of what was going on…read morethroughout and honored the updated quote provided after the initial inspection. Very professional and knowledgeable! The first delay was because both the technician and I expected the problem to be a belt needing replacement. Unfortunately the motor was burned out - not unreasonable for a dryer that is at least 10 years old and probably 20.

Good team!!! Nice people and conscientious with great work…read moreethic- Thank you! Give them a chance and I believe you will be happy

Big thrift store with good selection of clothes, decent amount of other items. Prices are OK,…read morealthough the new pricing system as of late 2025 can be a bit confusing. The people working there are friendly and helpful, although it seems to be a bit understaffed. The Fairlawn Salvation Army thrift store used to be one of my favorites, then they eliminated some of the discount colors and then went to a system with most of the clothes being priced according to what they are, i.e. pants and shirts are $4.99 and there is one color that is half price (although on Wednesdays everything except one color are half price). On my most recent visit they have backtracked a bit so that most of the brick a brack and shoes are individually priced. There are still some good values, however the selection seems to be not as good and it can be confusing what certain things cost. The advantage of the current system is that if you find a high quality piece of clothing you do get it for a good price. The non-clothing selection has definitely decreased, the selection is limited and there are not a lot of interesting items. In the past I have found some really nice items, but now it seems like most of the stuff is nothing really special. Overall a pretty good thrift store, but not worth a trip just for thus store.

Nice variety of items. Fair prices not like other thrift stores that want top dollar. We enjoy…read morelooking around.