Currently staying at the Creekside Village Resort in Basye, VA. Check-in process was cool even…read morethough we arrived late at night (midnight). They place the keys in a VERY secure lockbox in an envelope with your name on it. You need a passcode to get into it, so it's not easy to break into. The drive to the resort was terrifying in the middle of the night, though, I will say. However, the unit itself was pretty cozy & I liked that it felt more homey than most modern & newer resorts trying hard to be fancy. It goes to show that you don't need a ton of expensive things to have a good vacation. I only docked a star because there were some things they didn't provide for a unit that's basically a 2-bedroom apartment: a dish rack, a vacuum (the place is fully carpeted), & steady internet service. The internet here is kinda spotty & keeps disconnecting every few minutes. I get that it's the mountains, but I also live in the mountains & it's not this bad. One of the locks on the screen door for the back balcony is also broken, which kinda sucks. Other than those minor things, it's a pretty good place to go for vacation & to get away from the world & be in nature. Lots of nature attractions all around. Pool is closed during COVID, tho, so don't get your hopes up.

I want to thank Gloria Cooper for matching me up with the perfect home! Gloria went above and…read morebeyond and believe me I don't say that lightly. Without Gloria's support I wouldn't be enjoying this gorgeous view on this beautiful Saturday afternoon. Thank you so much Gloria and Greekside realty! You are the real McCoy! Effie

Just a quick update. When we rented through this company, we caused some accidental damages to the…read moreproperty. We certainly try not to do that, but let's face it, sometimes things happen. I was impressed with the way the management company handled it. They addressed it professionally with me right away, they filed an insurance claim which covered most of the damages and charged us $22 for replacement of some stained towels (which couldn't be covered by insurance). They refunded the rest of our deposit. It took maybe a few weeks longer than I would have expected to get this resolved, but overall I was very pleased with how they handled the whole thing. They protected the owner but were fair to us and pleasant through the entire process. That's really all you can ask for, isn't it. It's not always about how companies handle things when everything goes "right". Sometimes it's about how they handle things when stuff goes "wrong", whether caused by themselves or the customers (like in this case).... so I thought that was worthy of an update.

From the owner: Vacation rentals at Bryce Resort Property Management at…read moreBryce Resort

If you're looking for a property manager in the 757 area, I highly recommend Steve Warriner. His…read morecustomer service is truly outstanding. He always returned my calls right away, had answers ready, and even went above and beyond by providing solid referrals to help me with my rental property needs. It's not easy finding someone this professional, responsive, and helpful in the property management world. Steve made the whole process smooth and stress free. Definitely 5 stars!

We engaged Metro Realty in order to find tenants for our rental property. Steve was responsive and…read moredetail oriented about his vetting process. He successfully presented a tenant. We are so appreciative. I would definitely recommend him.

Where do I begin, We LOVE EMILEY !!! She seriously is AMAZING... We could have not picked a better…read moreRealtor for Buying our First Home !! Not only did we get a FANTASTIC Realtor for life, but we also gained a Friend. Emiley was able to provide a list of homes that matched our needs and wants. She is not at all about the sales/profits.. She is 100% for you and will do everything in her power to make things happen for you. She was there 100% of the way and was able to answer every question we had ... if she didn't know she found the person who did and got back to you ASAP! Her hard work and determination paid off and was able to get us a BEAUTIFUL HOME for a FANTASTIC price! She never made us feel or put us in a situation where we felt like we needed to buy the house. She has helped us and many of our friends !! Emiley will be our First call when we decide to list or buy another house :-) I promise you ... you will not ever regret going with Emiley ! THANK YOU SO MUCH EMILEY !!! Words can not describe how Thankful we are !!! XoXo

Michael Johnson is the most arrogant and unprofessional person I've met in the property management…read moreindustry. We hired him to find a renter for our home and he was argumentative and very unhelpful. I ended up finding the renter through my own ads and we still paid him. He made several mistakes in the lease paperwork. I would not recommend him or his business. I'm surprised he hasn't been sued for misconduct yet.

Michael was hired by landlord we currently rent from. He approached us in a very unprofessional…read moremanner, calling me hormonal stay at home mom . Let's mention, that his aggressive response was caused by us kindly asking to wear masks at the showing and give us 48 hours notice. Here how Michael addressed the situation in his own words: " The current CDC restrictions regarding Covid-19 protect tenants and landlords effected by the current pandemic but do not protect hormonal stay-at-home moms from holding an owner's property hostage with unreasonable requests regarding the showing and leasing of the owner's home" Please make your own judgment.

Them replying to my review is hilarious being that they won't reply to my maintenance requests…read more I've had a leak for months. No one has come to fix it. Also I'm pretty sure they are inflating these reviews somehow. For a real view, check out the other reviews online. DO NOT RENT FROM THEM AND DO NOT TRUST YOUR PROPERTY WITH THEM!

Amplus left us high and dry. They ignored our calls and became unresponsive after the initial…read morefirst response. I wrote a glowing review and then they disappeared. Avoid this company!

Made the process very quick and easy I wasn't stressed at all. Customer service was very helpful as…read morewell.

I've had such a great experience with Rocktown. Their customer service is always timely, genuine,…read moreand they meet all expectations for solving any concerns I have.