Brent and his crew offer the broadest selection of lodging in Bryce Resort. They are focused on…read moreproviding accommodations to suit a broad range of budgets and are constantly improving customer experiences. The staff is responsive and professional, and does their best to accommodate guests in every way they can.

From the owner: We help property owners make home ownership and mountain getaways enjoyable in the Basye-Bryce…read moreResort area. We’re a locally owned small business with offices in the community, operated by staff from the community, for our community. Owning a home in the mountains requires continuous care. You and your guests come to rest and relax. We do the work so you can play…or do nothing at all. Our services include housekeeping, maintenance, grounds care, short-term rental hosting, guest reservations & correspondence, monthly accounting & reporting, state & local tax collection, remittance & reporting, Shenandoah County STR permitting, annual 1099-MISC reporting, and much more.

Just a quick update. When we rented through this company, we caused some accidental damages to the…read moreproperty. We certainly try not to do that, but let's face it, sometimes things happen. I was impressed with the way the management company handled it. They addressed it professionally with me right away, they filed an insurance claim which covered most of the damages and charged us $22 for replacement of some stained towels (which couldn't be covered by insurance). They refunded the rest of our deposit. It took maybe a few weeks longer than I would have expected to get this resolved, but overall I was very pleased with how they handled the whole thing. They protected the owner but were fair to us and pleasant through the entire process. That's really all you can ask for, isn't it. It's not always about how companies handle things when everything goes "right". Sometimes it's about how they handle things when stuff goes "wrong", whether caused by themselves or the customers (like in this case).... so I thought that was worthy of an update.

From the owner: Vacation rentals at Bryce Resort Property Management at…read moreBryce Resort

I've already reviewed this place on Google but I have to review here as a lot of people seem to…read moredislike this place. I rented here from June 2007-June 2010 as I was a nervous young adult moving out on his own for the first time, hours from home. Dealt directly with Paul who was very friendly, kind, and understanding. His father Bill was also a great guy to deal with. Paul showed me a unit but when he called the office to get the paperwork ready, it had been rented. No sweat - the downstairs apartment would be ready in two months so Paul set me up with a temporary (and furnished) townhouse for six weeks prior to my apartment being available. On move-in day for the townhouse, I got stuck in a traffic jam while driving down from Pittsburgh and was going to miss meeting the utility people, but Bill went above and beyond by being there and handling them for me while I was in traffic. While the townhouse needed some work (apparently the previous tenants skipped out on a lease and left a lot of damages) it was quite adequate for the six weeks I needed it. Hell, I was only charged for one bedroom for one month, so it was a great deal. Moving into my new place in August 2007 was a snap. Got my keys, and even Paul could detect how nervous I was being out on my own and helped point me to various activities and organizations in town to meet new people. I lived in two different apartments with Riner, one near EMU for two years and one in Bridgewater for my final year (before moving to Buena Vista). Anytime something went wrong, it was fixed within 24 hours. Washer quit on me - replaced the next morning. Water heater failed - replaced that evening. Dishwasher broke - replaced within an hour! I can't say any more good things about their property maintenance. As far as the deposit goes, most places don't typically like to give back deposits and I realized this in my years of renting. Their deductions were fair and while I didn't get all of my deposit back, I got most of it. You have to do your part. All in all, Paul and Bill were great to deal with and I highly recommend Riner Rentals for renting apartments.

I'd give negative stars if I could. They never stop increasing the rent (about 40% increase in 3…read moreyears). They do not respond to emails unless you harass them. Maintenance takes forever and the maintenance guys leave a mess behind them. Tent from anyone other than Riner's Rentals if you can. They really are the worst.

Brooke and Coldwell banker were so helpful for our home purchase. She navigated a tricky situation…read moreand helped us make some great decisions. We've recommended her many times and our friends have been very happy as well. Can't recommend enough!

Unfortunately we were scammed by Brooke. We contracted Brooke to sell our home. We told her lots of…read moreinformation that we were considering. She asked us to show the home prior to being on the market, we agreed. A offer came in and negotiations began. Never were we told she is not representing us as the seller. We received the contract and on the first page it said she and her company represented the seller. We trusted her, our mistake. It turns out that we were taken for a ride with no representation. She used our information and told the buyers to use that to get a lower price. Story gets worse, but to sum it up we did not find out she was not representing us as the seller until 5 days before the closing.Brooke is a fraud. We are filing several complaints against her for misrepresentation and other matters. Do not use!